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Metro by T-Mobile
2590 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
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Metro by T-Mobile
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Ou
Review №1

Huge shout out to the AMAZING team at MetroPCS today, was passing through Greeneville and my phone died, they had us a new one in a few minutes. Highly recommend stopping by!Thank you Darryl and Jordan yall are an awesome team!

Da
Review №2

***BUYER BEWARE*** Been with Metro prob 6 months and me and my wife have faithfully kept insurance on our phones. My wife dropped her phone and done a claim to get it replaced only to find out that Metro had let our insurance lapse last month. Instead of telling us that our insurance was going up $3 they took it upon themselves to cancel it without warning. Bad Business in my opinion. If this is the service you want then Metro has got you!!!!!! Went to Cricket and Im 110% satisfied. Shouldve been with Cricket the whole time. Goodbye Metro, hope that $3 was worth losing my business.....

Dy
Review №3

Had a great time at metro it wasnt a long wait. The training manager was cool. I even gave him a 10 lol thanks for the upgrade man!

Do
Review №4

Run from the them i would not recommend them to a dead dog to them

Ta
Review №5

Amazing service . VERY NICE AND WENT OVER AND BEYOND TO HELP ME. DARRYL WAS TRULY AMAZING AND HAD TO STAY AT LEAST 45 MINUTES OVER TODAY!

Mi
Review №6

Definitely enjoyed my trip here! The staff was very friendly and willing to help you out in any way they can! Im definitely glad I brought my business here and would totally recommend them to anyone looking for a phone!

Ma
Review №7

Great service!Fast.Friendly.👍

wi
Review №8

Great buss darryl torres great help

Al
Review №9

Great employees very knowledgeable about their product. Im relocating from the beach to this area. I highly recommend this location for all your cell needs. And definitely take advantage of their amazing deal of 4 lines for $100 including tax pulse 4 free phones.!!! Awesome place.

Ti
Review №10

I only wanted to ask a question and couldnt even get anyone to answer the phone it was 630 I get 30 minutes the store closes I really had high hopes for you guys shout out to greeneville for letting me down way to go a plus job on customer service so disappointed

Jo
Review №11

Buyers beware !!! Phones are all poor quality. I bought a phone and plan from them and within a week the phone was acting up doing all sorts of random things. All they wanted to do is send off for a refurbished phone. So I get the refurb phone which within a day is worse than the first one. After numerous trips to the store and phone calls trying to just get a different phone I got the runaround and ignored and told I had to deal with what I had. What kind of company doesnt stand behind a product or even try to make a customer happy? Hopefully they get shut down before too many people get ripped off and treated like garbage. This place is only cares about getting you roped in and getting that money. Once they have your money dont count on them backing up their products or service. Worst retail experience of my life.

To
Review №12

I stopped by to pick up a cord for charging my phone. They were a little bit busy i was greeted and insured they woukd be with me asap. I was on my way to a Dr. Appt. So i came back to find t h e cord waiting for me . great staff.Ive had metroPCS for a few years cant beat the price . stop by for great service and quality products. And for people paying their bill keepin mind you can do so at My Metro fast and easy

Ro
Review №13

New store there still learning. Great location. Great selection. Wonderful sales people.

Ma
Review №14

I have to go outside my home to make calls, and sometimes I have to go to this storefront to make calls. I live about a mile from this place. They come out of this store and interrupt my calls. Ive paid ahead 6 months, and they will not refund my money. I had perfect service before this store was there and started riding on Team Mobile .

De
Review №15

Very nice and helpful staff .Told me all the steps I needed to do to change my existing acct with another company and the very best cell services for the money as anyone else I have contacted about a change in my carrier ! I will eventually have them as my cell service carrier 😊

Tr
Review №16

I love these guys! They are sooo helpful. Great deals on phones too!

da
Review №17

They lie and the service sucks. Switched to save a few bucks and they said there service was the same as Verizon. Not true. I live in debusk area with no service. I went back to Verizon and it turns out for 3 lines I pay 85 bucks. Hurrah for Verizon!

Br
Review №18

Tony was amazing! He helped me with more then i even came in expecting. Thank you!

an
Review №19

I jave this service for years now and just gets better all the time

Co
Review №20

Very friendly customer service and great phone service. No issues with my phone or signal. Prices are soooo much cheaper then verizon and the expieience is better because the enployees moce mountains to help out! I would highly recommend them to family and friends ... 5 stars all the way!

Al
Review №21

Aw not good.its Not even so so its just not for me any mre the ppl that wrk their 5stars no hands down i feel like if you pay your bill on time everymonth they should help you out. When your phone cracks dwn the middle acknowledge that bro its so many things they couldnt done to help me out besides give me the bold price on a shita phe you no is it they fault no but treat ppl like ypur company couldnt help me out so guess what now iam stuck whit a shita phe thanks bro thanks bro

Jo
Review №22

The best deals and customer service. Casey and Courtney always go out of there way to help.

Yo
Review №23

Wouldnt give me my account number when I tried to switch carriers but whats the point in paying if I cant even get signal...also all but 1 person is rude

Ke
Review №24

They wouldnt repair defective phone and couldnt fix it either. Good people, bad company.

An
Review №25

Anthony & Karlee are AMAZING!!! Always helpful and friendly!!!

Sa
Review №26

Dont think they really even Deserve ONE star

Sh
Review №27

The phones are cheap and the service sucks phones want pick up half time bought one phone their and the charger that came with it was defective took it back and they said they couldnt give me another charger I would have to purchase one REALLY, I was at their store three times in one week getting my phone reset still have a lot of trouble with it miss a lot of calls because they didnt come through plain and simple metro PCs SUCK going to give straight talk a try

Ro
Review №28

Had good assistant from sales person

Ch
Review №29

Wont let you switch to better and cheaper plans

Ke
Review №30

Free 📞 and decent service.

Br
Review №31

People friendly people.

my
Review №32

Service doesnt work in this area! They sell it knowing it doesnt work and make promises of a new tower that never comes!

Ca
Review №33

Doesnt pick up outside of greeneville

ph
Review №34

Over all good

St
Review №35

Almost useless anymore...

Na
Review №36

Nice people

Jr
Review №37

Great service

Ro
Review №38

Good deals

Ro
Review №39

Good

Sh
Review №40

Loce the phones

Information
22 Photos
40 Comments
3.6 Rating
  • Address:2590 E Andrew Johnson Hwy, Greeneville, TN 37745, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 423-588-5307
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:12–5PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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