Always an excellent experience with this Dealership. Ron, Jay and Tom are up front, honest and work hard for your business.
Dave is always helpful and friendly! He also made sure to ask if there was anything else needing attention besides my oil change, which I greatly appreciated :)
Being a small business we need our vehicles serviced quickly and on our schedule. Dillon is always accomodating and keeps us running. We consider them a valued business partner!
Dave Knox is an exemplary employee. He went above and beyond for me. Your company is lucky to have him.
Had my subaru fix there body work and paint looks amazing thanks Bob
I dropped my vehicle off with no appointment due to an emissions malfunction code. They fit it into their busy schedule and returned it within a coupe of days. Excellent service as always.
Was very happy about the service received. The only thing missing was the proof of the radiator leaking. I wish they had shown me the old radiator so I could see it myself as I told them I had never see a leak on my clean concrete garage floor. Guess I just believed them, my fault. I should have asked.
Brian in sales is the best! No pressure at all and that’s the way to buy a vehicle. This dealership is the best and the people that work here are all friendly! If your looking to buy definitely don’t go anywhere else! From sales to service, this dealership is the best!
Dillons always take good care of their customers with top notch customer care and and an excellent service team.
For a great deal on a new or used vehicle make sure you check this place out. From sales to service you will receive friendly service from the staff.
The problem was taken care of promptly by the service dept. Everyone Ive dealt with at Dillon has been friendly and helpful.
Professional and thorough in their assessment of the damage to my vehicle. They did a good job at repairing that damage at a fair price. Peter, the body shop manager was honest and forthcoming in his assessment and price of repairs and his crew did well. I am completely satisfied. They even cleaned the inside of my truck! Did not expect that. Thanks for the quality of your work guys!
Ryan deveny was awesome he went above and beyond thanks alot Ryan I love my new ride
Small dealership that goes the extra mile to make sure all your needs are met.
Dillon Chevrolet has a very loyal staff who treats their customers like family. From vehichle purchases to their service, Dillon Chevrolet is professional and courteous through and through.
I brought my car in for a recall, the next day the recall issue was preventing the hybrid system from working. I brought the car back to them they were able to get the car up and running again, the next day the car was stuck in the garage and had to be towed out.They started by offering to have my car towed in and they would try to get me a loaner... When I called them back to set up getting the car towed in they told me they told me it would be at my expense and they wouldnt give me a loaner. OnStar still says they never preformed the recall.I gave them 2 tries to fix my car and at the end of the day I had to have my car towed to a different Chevy dealer 40 miles away.In the 2 days that I spent waiting in the lobby I noticed 100% of customers wearing masks, Both of the service workers wearing masks and less then 25% of sales/managers/finance workers wearing masks.
Appreciated how they worked to get us a good price on tires. I was uncomfortable that one of the service managers had his mask pulled down. I know you have the plexiglass but it is not perfect.
Best dealership in New England
The work that was done was done right. They treated me right like family.
Work was great and fast and Friendly
Best place to buy a vehicle!! Me & my wife bought a 15 Equinox 5 months ago...very pleased!!
Its easy to set up an appointment for service, I have confidence in the mechanics and their work. I continue to be impressed that I feel as though my bill is always less than I expected it to be. Its easy to recommend Dillons service to friends who struggle with other service centers. My experience is consistent with others I know who purchase and service with Dillon Chevrolet.
Service was started and finished on time. Very satisified.
Honest, hometown dealership. Would highly recommend.
They Were courteous and friendly. They took my truck in on time and it was ready when expected. They make doing business easy.
They were very friendly & it was not along wait - but no one was wearing a mask.
The sales rep who helped me tried to sell me a car they said was not in an accident. Made them pull a car fax. And then tried to backtrack his whole conversation. And the cars were on the high price.
The service department is excellent.
Had to have a key made for my Chevy impala. The staff was very friendly & helpful.
Fist time buying a non-Honda or Toyota vehicle so not sure what to expect from GM. I have to say - WOW in a positive way. They vacuumed and washed my Silverado after the service. I am totally not used to this kind of service from all the years of non-GM vehicles. Thanks Dillon Chevrolet!!!
Friendly, listened, not in a hurry, even though they knew I wasnt buying..
Best car dealership in town. Everyone is super friendly and helpful.
As always friendly, courteous and professional service. Thank You.
Also Quick friendly service,And they have great coffee.
Super nice dealership and owner and staff!!
Good coffee
Peter Bell of the Body Shop did a phenomenol job in fixing up the minor body problem quickly and reasonably.
Excellent!
My buddy and I were talking about this dealership today and reminded me of an experience I had with them. So about a year and 4 months ago I went to this dealership in looking to purchase a newer Chevy Camaro ZL1 while trading in my older 5th Generation ZL1.They were professional with me for the most part but I felt somewhat belittled by them when I told them that I was looking to buy and finance a used 6th generation ZL1. At the time I was 25. I’m a young adult who can’t pay cash for a car like that.For some reason the finance people and Mr. Dillon would not give me the time of day even with an older ZL1 Camaro for trade in. I was serious about buying one and also asked if they could locate a used 6th Generation ZL1 Camaro for me. They came across to me like I was wasting their time.I ended up buying a brand new Ford Mustang Shelby GT350 a couple days later at a Ford dealership that treated me with respect and gratitude.
Dillons is the best! Buy only from them. Nicest place to get a vehicle and great service|parts in the area! Love all of them!
The BEST in Greenfield! They have friendly staff who know how to treat people with respect! Since I started buying from Dillon, I stay loyal to them. All mine and my familys vehicles are serviced there. They are like one BIG family. They work with you to find the best deal! Thanks Folks!
My wife was travelling in the area and had a breakdown. They took care of it for her at a fair price and were very friendly. And got me in and out quickly understanding she was travelling. The price was fair and they did NOT at all take advantage of my situation.GREAT service.
I dropped my car off because my check engine light was coming on and turning off repeatedly. They quickly figured out the issue and replaced the faulty parts which were fortunately covered under warranty. Staff members were very friendly and accommodating, I will be returning in the future for any issues!
Honest people. Got a great deal with great service. Ask for Johnny in sales.
Lisa was very nice and stayed late to answer our questions and start our paperwork. Excited to go back and pick up our car.
Polite, professional, friendly!
I might be biased because I work here but me working it says it all. I swore I would never get back in the car business but after meeting the Dillons and the crew Ive changed my mind. Were a straight forward easy going bunch. No games no gimmicks just a relaxing car buying experience.
The actual facility itself is a bit outdated for these modern times but it does seem to fit the quintessential Hometown Chevrolet dealership. My mother bought a truck from from Dillon Chevrolet and she was very happy and got very good service. I only get three stars because I believe theyre all the same to be honest with you
Went to buy a used truck. They did not have anything we could get in to. Found a truck at another dealer. Thought that Tom would call us with a truck he found but no. We could not wait any longer. Great dealership otherwise. They are busy. I think we got looked over because of being busy.
I have purchased my last 5 vehicles from Dillons. They have always treated me well and Tom and Jay will get you the car or truck, new or used, that youre looking for.
Best place to buy. Super customer concern. Best prices. And you can feel that they care
Dillon Chevrolet is an integral part of our community, and we were pleased to support the dealership by purchasing our vehicle at Dillons. Our dealings with Dillon Chevrolet staff and owners over the years have built a relationship that we can trust to the utmost.
Best place to buy a car.. people are the best and there prices cant be better
Over priced rude
Excellent, friendly staff! They made me feel welcome and made sure I was comfortable!
Cant think of another dealer I would rather buy from. Good cars, better people.
Always a pleasure
Had a issue and brought my Equinox in with no notice and they were able to get it in and fixed same day! Love these guys!
Family Owned Local business full of good hard working people.
Great people there none of the high pressure sales tactics of the other big dealerships
A1 as always!
I had a great experience buying a car here. They made what I was thinking would be a huge headache into a good experience, would work with Brian and Kim again in a second.
Matt dillon is a good lad, dont listen to Evan
Awful. You dont insult customers willing to buy right than and there because they proved you wrong and still try to twist it. You also dont insult people while walking away. Awful experience! And rude staff!
Great experience! I brought my daughter in for her first car purchase - retiring the 1993 boat I bought for her in high school. Sales staff was awesome and they gave her all the info she asked for without pressuring to make the deal work. After she had narrowed it down, they made day when they suggested she could go home and sleep on it ! Much different than her hometown dealer (just an hour north on 91,) where they under reported her credit score, then increased the loan rate; they played dizzying games with the bottom line, and then they slid an extra $500 into the sales tax and reg. fee, AFTER using the sticker price, not the actual sales figure to calculate taxes! Shameful. BUT! No worries - the Chevy Trax she bought at Dillon has similar and better safety features; better interior features, and the same or even better NHTSA crash test ratings compared to the Rav4 she walked away from.... Im gonna enjoy swapping trucks with her once in while so that I can drive it to Dillon for regular service.Thanks Dillon! Your Folks Are Awesome!
No hassles... Great friendly service
Great service
The sales team was honest and educated about their merchandise
They are great place. They are caring.
Always easy, efficient, quick, good natured.
Quick and efficient, good customer service.
Nice staff fast service
Fast,friendly and affordable service.
Always smiling faces and very polite!
Excellent customer service and sales!
I needed help with Exhaust Fluid empty. Guys were super and even put in for me!!
Pleasant and punctual
Good local deals
Love Gilda!
Great service and techs
Fast service
Always the best
Excellent service
Great
Service sucks
Dillons Chevrolet is greatBy Lon Che vro le et