Wonderful experience! Michael Canon, sales rep, was absolutely AWESOME! Michael was patient (even with my indecisiveness) throughout the process and showed me several vehicles before I made a decision. Not pushy at all which I appreciated and made sure I was comfortable while I waited for the final cleaning / detailing of my new Land Rover Range Rover Evoque! Id refer anyone to work with Michael at Jaguar Greensboro!

Mr. Watkins (9833) was great to work with, and really went above and beyond to secure service to my 2012 jaguar xf. Mr. Watkins also kept me informed along the way about timing and the next step. It was a pleasure working with Mr. Watkins. I would highly recommend him.

The one thing I loved about this place was once noticing I had a concern, it was immediately taken care of and Sheldon there at the Jaguar place went above and beyond to take care of all of my needs and make sure I was very satisfied. For this reason I give a 5 star. Ill say that Brian was always very good as well and very attentive. Brian is very wonderful little answering all my questions and knows alot about the vehicles.

I bought a new Discovery from Sharon & Brian. They are both very professional and efficient. The dealership was very nice & clean, and everyone was very friendly. Sheldon the finance manager was awesome. Very quick to respond to questions and very helpful. Top A+ service. This is my 3rd vehicle I have purchased from here. Im sure Ill be back in the future for my next one. The owner of this dealership should be very proud to have such an awesome staff!!

Sharon Szeto is Awesome to work with! I had an appointment on a Saturday to test drive a car and when I arrived she had the car at the front waiting for me. She was VERY accommodating and was easy going thru the entire process! She didnt push into buying any specific vehicle and was extremely knowledgeable about all of the products. She pointed out specific features on each vehicle and I was very impressed with her and her team!

I worked with Bryan Matthews and Brian Brooks in purchasing my Jaguar F Pace. They spent many hours with me and multiple test drives to find the vehicle that I would be comfortable purchasing. They were patient and I left the dealership feeling I had received a fair deal and no buyers remorse. I highly recommend!

Phil Reveron and Michael Green are always extremely helpful in parts and go up and beyond! Thank you guys for all your endless effort!

Well kept lot but person out in lot didnt seem to want to be bothered with questions. Maybe I didnt look like a potential customer to them.

What a great experience dealing with Jaguar Greensboro, start to finish. I picked-up my new F-Pace lease this Wednesday and could not be happier. Our Product Specialist Sharon Szeto and her manager Brian worked extremely hard to make the deal happen at a price we were comfortable with. The level of professionalism and friendliness from everyone there was exactly what you would expect from Jaguar. If you want to be treated like a valued customer, find an amazing selection and get the absolute best price on a Jag, make sure to ask for Sharon. They have made a loyal customer for life.

I highly recommend Jaguar Greensboro. I love my car and the people were good to work with. Then, why 4 stars (not 5)? Because, there was a glitch in the ordering process (human error we all fall prey to at times). Then, why 4 stars (not 1)? Because, once they realized what had happened, they were FANTASTIC at fixing it and making it right by me. These are good folks who do what is right. These are no nonsense, straightforward sales people who their product and sell it, if that is what you want. I thought the pricing/deal was very fair. Definitely give them a chance. Oh, and by the way, I drove from Atlanta to use them because the Atlanta dealership has earned itself a bad reputation (I know from personal experience). It was worth the drive.

Very user friendly website. Easy to navigate.

My wife and I joined the Land Rover family this weekend and it would not have happened if not for the excellent treatment we received from Fabian. By far the best car buying experience ever.

Sharon seto product specialist was great to work with, truly enjoyed my buying experience.

This dealership is outstanding to work with. They provide superb customer service and actually care about their customers. I highly recommend the Jaguar of Greensboro Dealership.

The team that helped me at Land Rover Jaguar drive off the lot with my vehicle are amazing they went above and beyond the company is blessed to have these guys at their company I would refer anyone that is looking for a vehicle to the guys that helped me they were very dedicated and patient while working with me I want to give a big thanks to BRIAN BROOKS, JOE WILLIAMS, and ROBERT SMITH amazing team to work with if you ever go to this car lot please request these three guysJosephine

Extremely pleased with the manager and the staff with their customer friendly service. Impressed with their knowledge and professionalism. The financing transaction went very smooth as the business manager worked diligently to find me the best financing rate before stepping into his office to close the deal. The salesman was remarkable, he answered all my questions and at no time did I feel he was pushing me to buy the car. It was a pleasant experience purchasing the car from him. The sales manager was awesome, I love his enthusiasm and motivation. He has a great sales team. If the team is good, it’s because their is a great team leader! I highly recommend them if you are planning to purchase a Jaguar/Land Rover or any other car.

I had a wonderful experience purchasing my new Jaguar the customer services was awesome I highly recommend anyone to go and purchase a car from Jaguar Greensboro. I would like to thank Joe Williams and Sharon for working with me and my husband youll were so nice and helpful. Thanks again

I love my Jag, it’s my dream car. It’s smooth riding, powerful, and very responsive. Best car I’ve owned in 60 years.

Had annual service on my vehicle performed . Arrived on time - service writer processed quickly - waited for the service to be completed - Start to finish - I was out in about 1.5 hours. Staff was friendly and helpful. There were no issues with the vehicle. This is a nice dealership - think they are scheduled for a showroom remodel in the near future. Overall an excellent experience.

Awesome Dealership! Professional & Dependable. I drive from Topsail Beach because i know i will get the best service & deals.

Really good experience from beginning to end...i would not Hesitate to come back or spread the positive word about my visit.

My visit was for a simple DMV inspection but I was treated very nicely while it was done. The waiting room was clean and well lighted; it had free WiFi; I was offered coffee or bottled water; my car was washed. The service person was efficient.

Jarrod at Jaguar in Greensboro, got me into a 2020 F-Pace SVR. He did a fantastic job and kept me up to date on the whole process from specifying the car to delivery.Since this car was made to order and financials from Jaguar was not ready. Jarrod and his manager Brian went out of their way to give me ballpark numbers and final negotiated price did meet my expectations. I switched from another brand and dealership based on their poor communication and trying to nickel and dime you out of a good deal. This was not the case with Jaguar Greensboro thanks to Jarrod and Brian.

I want to extend a heartfelt thank you to Mr. Jorral Russell in the Service Department. Mr. Russell went above & beyond my greatest expectations with his time, efforts & extraordinary service. Mr. Russell embodies the spirit of a can-do gentleman who delivers as promised, which is a breath of fresh air in these times. The cars servicing & repairs were done right & First Class at a very fair & reasonable rate by an exceptional Jaguar Technician. However, among many other important details Mr. Russell assisted me with, one was rather funny & noteworthy. The car is an older model from 2008 and I live out of state. I had given it to my 21 year old daughter emphasizing it was to be used for school, work, local driving & not long unnecessary, gallivanting around type trips (One can hope). Unfortunately, my daughters youth and inexperience with cars is non-existent, so she ran a perfectly good car into the ground due to neglect. When my daughter went to pick up the car after the cars issues were taken care of, at my request, Mr. Russell helped to back me up & rein her in by telling her the car must stay local. While it is not Mr. Russells responsibility to help me parent my child, I truly appreciated his support in the matter and, perhaps my daughter may have taken away something that was actually useful and practical. Thank you again Mr. Russell. Also, thanks to everyone at Greensboro Jaguar who made this positive experience so. Best Regards, Brian King

The service department at Flow Jaguar is always a great experience. Jeremy always calms my fears and gives me good feedback about my car. I love the gift bag I received when I bring my car in for service and the opportunity to drive a wonderful car while mine is being repaired is a treat. Man, you cant get any better customer service than what Flow gives their customers. I love it.

Great, thanks. Sept 2020Dr Butler,Boone, N C

Flow Jaguar is the most wonderful dealership to purchase a car. Everyone is extremely friendly and helpful and fulfills all of your needs. Wayne Hines is like having a friend up in Winston Salem. We feel we can call and ask any and all questions we have and have been helped quickly. This is a top notch dealership, we go up to Winston Salem rather than the other dealership that is closer to us. They meet our needs in every way. Thank you for all of your excellent service.

Timely updates, via text and e-mail. As well as a wonderful loaner and turn around time for the repairs.

My salesperson, Michael Cannon, was very helpful with finding the right vehicle for me and spending time explaining its features -- the entire sales process was very low pressure. Thank you Michael.

On Oct 20, 2017 you gave us this review:5.0 /5I began doing business with Flow because of Brian Brooks. Today I met Robert Smith and I must say he has many of the same qualities as Brian. His courteous demeanor coupled with a winning personality, positions him to be a quality professional. His attention to detail, his ability to advance information even before questions can be asked, is a winning combination . Sirs, you have 2 quality professionals in Brian and Robert. They will keep me coming back.Love our Range Rover Sport.Jerry Driver

Our experience with Flow Jaguar was exceptional. Sharon was so kind and pleasant to work with and made sure that we were taken care of. We definitely recommend Flow Jaguar and love the approach that they take from a sales standpoint.

Excellent Jaguar service. Our Jaguar F-Pace was serviced and cleaned. The appointment was quickly set-up, Mr. Watkins handled the service. I had a loaner when I had to wait due to a service bulletin. Sharon (sales) also worked with me on a possible XJ (great car). I will look to this shop when exploring a purchasing of an EV in the future as a company vehicle.

Took my car in to get radiator fan fixed and other issues checked out. I was severely overcharged to get fan fixed $1900. Asked to check coolant leak that was caused by Hendrick Jaguar and that was the reason i gave Flow a shot due to the service in Charlotte. I was told they did a pressure test and i had no leak but still have a leak. Asked to check why my hood shows open and was told they greased it and its fine... Not the case... Asked to check fuses for my sunroof due to it not opening. I was told like $3600 for a new sunroof assembly. I checked all my fuses when i went home under my hood and the sunroof works fine.. Too much to say about jaguar service all together. I miss Scotts jaguar in Charlotte they were honest.

Brought my Jaguar XF in for a factory recall of the front passenger airbag. After it was replaced, I noticed a faint rattling sound that seemed to originate from the front right side of my car. I didnt know if it was in my dashboard or something loose in the front passenger door.Brought it in again and left it for a week and was told they took my dash apart but didnt find anything obvious. So they put it back together and tightened everything, but I still notice a rattling sound coming from the right side of my car. I tightened all the plastic screws in my trunk shelf to make sure that its not the problem, but I still notice a rattling sound coming from the right side of my car. Im told that maybe I should take all the door panels off and tighten any screws that seem loose.Ive always heard that the newer Jags are well designed but not put together as well as the older Jags of years past. Ive come to realize that may be true.The service guys at Greensboro Jaguar are some nice dudes, so I have Nothing negative to say about how I was treated. They were cool and professional and that goes a long way. And at least they sold me a new speaker cover for my dash speaker, that I didnt know was broken. 🤷🏾‍♂️

They told me they needed to put a new wiring harness in my car for $10,000 when you can get the part for like $1,000+ and then turn around and come to find out THAT WASNT EVEN WHAT WAS WRONG WITH MY CAR!Plus they charged me $1,400+ for to diagnose it.I realized water rained through my convertible top and shortaged out a fuse box in my back seat,so U-haul it all the way to Nashville and got the Brentwood Jaguar dealership to diagnose it that it was my fuse box back there gone bad and they replaced it and my car been working ever since.Idk what the big deal is for trying to rip me off for $10,000 cause i can buy a new car if i have to pay that just to get my car fixed and nobody on Earth have to pay that unless they getting a new transmission,new engine,and a new drivetrain put in a car that needs 1.

We just leased a 2019 Jaguar a few months ago. The sales team was excellent. Unfortunately a few weeks ago my husband hit a curb which caused a slow leak in the tire. When this happened I called the service department to schedule a repair for the leak and scratched wheel. I was connected to service who told me they would call me back that they were currently busy. I never received a phone call back so I called them again the next day. Again I was connected to service to the same person who apologized for not returning my phone call. He then scheduled for the car to be picked up the following Friday. Friday comes and it’s 10am and no one has called or shown up. So again I call. I am told by the lady answering the phone that she doesn’t have me on the schedule. She then wants to know who I talked to because this “has happened twice today “ in her words. She then connects me again to the service scheduler. A very nice lady who sounded very concerned took my number and stated she “Was going to get to the bottom of things and call me back.” Guess what... she never called me back. So the next day I called to speak to the service manager. They connected me to his voice mail. I left a message and my number and a description of what was going on. Again I still have not received a phone call.It has now been three weeks since the initial contact with service and still no one has called us and the tire isn’t fixed. We attempted to call again and was then told by the lady on the phone that they “didn’t pick cars up and who did we talk with”. She was completely rude and we told her that there is a valet service which everyone BUT her was well aware of. I was even told that a transport car would be left at my house while they drove ours. So yes. One star. If I could give negative starts I would. We definitely will be going back to bmw and it definitely won’t be from Flow.

Flow Jaguar is a great place to shop for your next car. The staff is very friendly and courteous. The manager Wayne is very professional and quick to respond to anything you need. I recently visited the service department and Milton and Shane answered all the questions that I had to my satisfaction. I recently met John and he was helpful also.

To make a long story short jaguar have the best sales team in Greensboro I strongly advise anyone to visit jaguar of Greensboro everyone is so polite and really listen to the customer about what they want when they say that they work for you they really do I am glad to be a part of the family going to jaguar Greensboro was a great the only thing missing off them are capes because they are my super heros love you guys

Joe and Mario were fantastic! They went above and beyond to help take care of me! Hands down the best customer service I have experienced! I will definitely have all of my future business!

Females be ware!!! Be careful purchasing here, is all Ill say here. Sad sad way if doing after business.

Joe Williams and his staff went above and beyond when servicing our Jaguar. I had an important business meeting in Burlington and they provided a loaner so I could make the meeting. All staff were very courteous and treated me with respect. These people a true professionals. Will certainly use them for all future service appointments for my vehicles.

Awesome customer service staff! I will purchase another Jaguar from Flows In the future. They make you feel appreciated! Thanks for the GREAT customer service. Evelyn Eggins Alston

This is a phenomenal dealership! I want to share my story of how wonderful we were treated and how professional they were. We were returning from the Duke Cancer Center in our Jaguar XF heading home to West Virginia, which was a 5 1/2 hour trip. A warning light went off . I called Greensboro Jaguar to see if someone could look at our car and explained the situation. I spoke with Kim who was kind enough to check with service to see if we could get in and if it was safe to continue driving it . She gave us directions and relayed info from the service dept. not to shut the car off . As soon as we arrived Amir in service was waiting and they got right on it. He was very professional and could not have been any kinder. Everyone at the dealership was so nice and accommodating. They checked it over and got us back on the road. They even washed it and took care of everything!!Having purchased from 3 different dealerships over the years, Jaguar of Greensboro stood above all !! They were of the highest standards that the Jaguar Motor Company expects from all their dealers. I plan to notify Jaguar of my excellent experience!! Thank you to Amir, Michael Canon and Greensboro Jaguar! We highly recommend them!!

My sale rep was very nice and didnt push me in buying anything that day. I did purchase a vehicle that night, about 7 hours later after I left the lot. They have great prices and excellent service.

I worked with Robert Smith and the sales team when I purchased my new Jaguar and was very pleased with their professionalism. Great job!

Took my Jaguar for the first service. I had a recall to be address at the time I took the car in to be serviced. We discussed all items to be completed during the service appt. I picked up the car only to find out the recall did not get addressed. The tires not rotated. I have called them back 4 times and no response. I would not go there unless I had to.

After having a disappointing experience at another Jaguar dealership in North Carolina I found Flow to be a breathe of wonderful fresh air. The service was on time and prompt. The staff went above and beyond to see that I had everything I needed without me even having to ask. I would recommend anyone to not only visit but to make your purchases from Flow. Flow has restored my confidence. Great work guys!!!! A special shout out to Mario Ramos!!!!

Everyone was very friendly and quick to find the reason of my visit. The loaner was fantastic and the entire experience was great.

Like 2 weeks ago i passing to jaguar dealer, cause i wan bought a jaguar f type 2017 3.0 i looking the cars, but nobodys ask me or tell me nothing anyway THANKS

Car in to dealer for service, along with removing scratches, returned with something else wrong with car. have to go in again within a 20 day period. Need better staff and supervision.

I just purchased a 2019 Jaguar XE. The people at this car dealership were fantastic to work with. I love this car!!! Now That I have owned this car for over a month, I can now add the fact that it actually gets better mileage than my Toyota Camry did. Unbelievable!!! The cars motor seems to shut down when I am stopped at a light or stop sign, for instance, thus using less gas. My Camry Hybrid did this as well, but did not realize that the Jag did this until Id driven it for some time. I have verified this fact about gas mileage when I refilled the tank with gas. Thanks Jaguar Greensboro!

Mr. Cannon was our sales rep and did an excellent job explaining the features of the vehicle we were purchasing and explaining the warranty.

Smooth service appointment. Very accommodating.

Great folks. Not perfect but they are nice, try hard and are very respectful to customer concerns.

I always receive awesome service from Jaguar Greensboro when I take SUV in to get service. I enjoy the option to get a loaner car if available or car service to take me back home or to work.

Today was a great day, when dealing with purchasing a new car. 3 years ago I purchased my 1st Jaguar here and Sharon Szeto took great care of me . I knew exactly what I wanted and she delivered. But this month Id decided on getting an upgrade. Though I live in Charlotte, where a Jaguar dealership is within minutes from me. I recieved the best customer service a little over an hour away in Greensboro. But this time we did every thing via phone calls and texting, which made the transition even smoother and faster. Though they did not have the exact car I want, Sharon Szeto went above and beyond to find me exactly what I want and in a very short amount of time. As a 20 year retired Veteran, that type of customer service cannot go unnoticed. This would make my 2nd time working with Sharon Szeto and she has delivered once again.. I would continue to travel over an hour away for this type of customer service, even though there is a Jaguar dealership right here in Charlotte with very low standards for customer service. Thank you Greensboro Jaguar team .Nicolzie Russell

No Respect! Bought a new 2017 F-Pace Diesel from this dealership. I had issues with the service department every time I brought it in, even had to call Jaguar twice to get correct servicing accomplished. All servicing on vehicle was accomplished at this dealership. I drove vehicle for 33 months/42k miles and Jaguar would only give me $23k for a car I bought new from them for $50k, a 54% lost of value in less then 3 yrs. I ended up selling it to Carmax for $28k ($5k gain!), who then sold it 3 weeks later for $33.5k. I loved the car, the diesel got great mileage (38-40 hwy) but can’t believe how little Flow Jaguar values their own cars. Over the years I have bought Cars from Flow Volkswagen, Honda, GMC, BMW and Audi with no issues with servicing and trade-in’s. I will never buy another vehicle from this dealership.

No one came out to ask what car my wife was interested in, hot day .

The workmanship is good but there is always mystery about the final bill. I do not like it at all

My car is still in repair but the Greensboro Jaguar dealership has been great.

I could not be happier with my Jaguar from Jaguar Greensboro. The car is great and their service department is outstanding.

Awesome experience. I will purchase another in about two more years from now. The sale person are the best.

Exceptional staff and service and Exceptional automobile. Just visit and you will be well pleased. Make sure you ask for Mr. Brian L. Brooks, you will not be disappointed.

Disgustingly poor service. Zero response from service team when I came to drop my vehicle for service, as they were all in a hall passing out breakfast sandwiches. Inability to ever get anybody on the phone. No one has called me to update me on the status of my vehicle. It appears as though somebody has taken my vehicle to their home without my permission. And all-around abusive experience.

Very professional Kirby & Mike to good care of me.

Hello My Mother got her Jaguar from you guys about 3 weeks ago and I must say she is really enjoying it she has always said one day she was going to get the car of her dreams and you guys made it so EASY for her to do so the sales team ROCK they are very helpful and made sure she was comfortable as they work their magic we had a ball with DAVID at the Greensboro office he is a really good guy My Mother still talks about how he had her laughing we would give you guys #10 stars if we could!!!Thank You, Patricia Maynard

Tried to charge me $5900 to fix my tork converter on my jaguar. Would not honor a recall I discovered on the car. I found a reputable shop that will fix it $1400. Big difference.

Very professional polite and they’ve been over backwards to try to solve your problem

Parts department is a joke, im a customer granted i might work for another company - all i wanted was a light quoted and the parts guy said oh youre one of those aftermarket companies that just call for prices and part numbers then by else where, no i wont help you so i said you wont quote a customer? so he continued to say no then after me asking for a list price he finally said 2000 now is that all you wanted? You might want to retrain your parts department on customer service because this particular employee had no idea if i could of been his next biggest customer spending thousands a month. Instead he acted as if he was Donald Trumps security. Thanks for my list price

Went here to Jaguar Geeensboro with a friend. He wanted to purchase a jaguar for his mother. The staff annoyed us. They talked in a condescending manner and addressed my friend a few times as “kid”. Didn’t like that. Will probably be searching someplace else for a good vehicle. Also I heard two salesman discussing a woman whom was by herself and just left. One said “man, she was alone. Maybe she’s not married.. I’d hit that” The other replied “She might not be... but yeah.. she’s not going to buy anything. She seems like someone who don’t have a lot of money”First off how would you know If she had any money or not? Maybe you just turned her off like you did my friend and I. &talking about you would hit that. Come on dude save the bar talk until after work.

Just purchased my Jaguar F-Pace. I had a fantastic group of professionals who made my transition a good one! And so well groomed with the dress jackets, shirts and ties! Your professionalism says a lot about the company you represent! Thank you Mr. Ameer, Brian, Robert, Fabian & Joe Williams. They were helpful in getting me into the right vehicle without being pushy. “‘Exceptional customer service with a smile!”Joyce Gettys

I’m 3hrs away from Jaguar Greensboro and I pass two others less than 2hrs from my home.They have great service,treat you with the utmost respect,assist you with your need or needs pertaining to your vehicle.The Service Department guys are excellent!!Not only will I be taking my Jag to this dealership,but my next purchase will be from them as well!!NC Jaguar Family go to Jaguar Greensboro!!!!!!Two thumbs up..

I recently had my vechicle serviced at flow Jaguar Greensboro. As everyone knows it is a very stressful time when your vehicle has to be towed in due to mechanical issues.However, Ameer Watkins The Service Managerwas absolutely WONDERFUL. You truely felt that he cared about the situation you were in and went Above and Beyond to remedy the situation.Thank you Ameer !!!!!Sincerely,Kim Perrino Puopolo

Love salesman Bill Dagle

Mario at Flow Jaguar Greensboro has taken wonderful care of my F Pace. I had to send it in several times for the same issue, but he has been professional and exceeded my expectations each time.

Dont buy a used car from Jaguar of Greensboro. I recently purchased a 2005 XK-8 convertible. I was told the car was gone over with a fine tooth comb, and was in perfect condition. I paid $3,000 over Kelly Blue Book. After 6 weeks there was hydraulic fluid leaking from the convertible top all over the center console and the right front headlight was not working. After another $2,450 at my local Jaguar dealer it seems ok now.

Great people, great place.

Excellent lease experience, but I cancelled because of an issue regarding the vehicle.

Expensive and Dont fix the root cause. Had it in 3 times and all they keep doing is throwing parts at it. I should sue. Found out myself through Jag forums what is going on and Ill get it fixed another way. Id advise to stay away from this dealership and its service department.

The service manager was great to explain all the concerns that might need attention now as well as what to maybe expect next service interval. Always nothing but the best at Flow Jaguar in Greensboro.

Top notch quality, service and communication. Leaving a comment does them no justice, you just have to try them out and experience greatness!!!

Very customer friendly. The process was very quick and painless.

They acted like I didnt want to buy something because I had work clothes on and from VA.

The Flow Jaguar service department is exceptional. The entire staff is professional, knowledgable, and accomadating. They provide best in class service and communication.

My wife has long loved her very rare 2006 Jaguar XK8 Victory Edition convertible, now approaching 119,000 miles. It served as her daily driver from February 2012 until November 2018, and now it has become her favorite fair-weather toy. While I DIY the vast majority of the maintenance and repairs required on this car myself, there are a few services that require proprietary hardware and software to complete (such as reprogramming the cars ZF 6HP26 transmission from time to time). Almost no Jaguar dealerships still have the equipment, and more importantly, the experienced master techs required to properly perform this particular service. Jaguar Greensboro has been able to do this for me twice for a very reasonable cost (once in July 2013 and again in April 2016) thanks to master tech Nhao Haboons extensive service experience on the older Jaguars. As long as Nhao remains employed at Jaguar Greensboro, it will be well worth me driving there from Raleigh to obtain these rare niche services when needed. There are very few classic master techs like Nhao remaining here in North Carolina. Thanks again to Nhao for all your assistance over the years....

Let me start by saying this was far and away the most money I have ever spent on a vehicle, and I have had the good fortune (and age) of being able to purchase quite a few in the past. That being said, the purchase carried my highest level of expectation. That expectation was exceeded by Flow Motors and every member of the excellent staff my wife and I had the pleasure of encountering during and after the purchase. I was very dissatisfied with my local dealer, where I have serviced 2 cars for many years and purchased 1 of our (now) 3 Jaguars. Although I was a repeat customer who has spent no insignificant amount of money there, I never felt my experience with the dealer was in any way personal. In fact, in over 5 years, I never encountered the same Sales personnel twice. When my Service Advisor, my sole source of continuity in the dealership, disappeared one day, I decided to sever my relationship completely. Im sure I am not missed. Turning to the Internet to purchase our F-Type R, I found Flow Motors and Wayne Hines. The experience of purchasing from Flow was seamless and highly personalized - Wayne was incredibly responsive in our initial email communications, equally so when we got to the telephone stage, and outstanding to deal with in person when it came time to test drive and make the final deal. He went out of his way to answer every question, and, to our great pleasure, did not make any attempt to shoehorn us into the car in stock which very nearly met our requirements. My wife was very set on a particular interior color, and even though the vehicle in stock had our preferred exterior color and all other options, Wayne graciously began the process of finding us EXACTLY what we wanted. When this limited-production vehicle could not be found in the US, he contacted Jaguar and actually changed an order already slated for production to get us the exact car we desired. We were sent a VIN as soon as the car hit the manufacturing line in England and were continuously apprised of the cars progress from that point forward. Flow even made a valiant attempt to deliver the car on the Friday it arrived at the dealership so we could have the car the weekend before we travelled for 2 weeks, but could not complete the excellent prep process in the time. Throughout this process we were personally introduced to other dealership personnel, from the internal Sales and Serviced contacts with whom we would be dealing right down to the technician who will be hands on with it through its lifetime. Everyone treated us with warmth, respect, and made us feel like a member of a small, tight-knit family.Now, much of this might be expected when a business is trying to get you to spend a significant amount on a product (even though many dont bother to treat you that way) - but let me tell you of an after the sale experience that totally cements my feelings about where these guys are coming from... I ordered our car with the intent of installing a distinctive set of aftermarket wheels, purchasing them from a local supplier who had done work on my other cars. When the day came to install the wheels, I received a call from the supplier advising me that he could not find the wheel lock key in the car and could not proceed with the installation. At this point, due to my work schedule, my wife and I had driven the car home from the dealership and parked it in our garage, taking it out only to bring it to the wheel shop. I insisted that Flow had not supplied the key, and when the Flow team could not find it in their shop Waynes response was to send a technician on a 3-hour round trip with the master set to get the issue resolved. 4 days later I found the key in my garage - I had removed the package absent-mindedly while taking the unneeded front license plate mounting kit out of the car. I called Wayne and apologized, insisting on paying for the dealerships time - which he graciously refused to accept. Needless to say, Flow now has the service business for all my cars and my highest recommendation!

TRULY THE BEST SERVICE EACH AND EVERY TIME

Free headlight and labor along with a quality loaner vehicle left me pleased with my experience and I would certainly return. Thanks

Somehow, I dont how 4-5 stars is accurate for this place.This has been a bad experience for me on most every Facet. I delivered them a Jaguar XF for service 2 days early so it would be available for appointment. They have a Local shuttle but if you live 30 Min away, no shuttle service is available to you. After a service, you qualify for concierge service. No problem.Call in to check on my service and twice, cant get service on the phone to check the status of my vehicle. One gentleman was there and his check engine light was on. He just wanted to know why, he had to wait an hour, but he was on time for his appointment, and they had no loaner car available. The only option he had was to walk around the area for an hour.I asked him if this was typical for this place and he stated Yes sir it is, but what can I do?I dont suggest the dealership but if you need Jaguar service they are one of the only dealers in town. We are actively looking for other options.

We stopped by to check out a Jaguar XF that was on their website. Alex came out with a smile and made us feel welcome. He went over everything on the car perfectly. We took it for a test drive and went in to talk about a deal. They let us take the car to lunch to think about it. We decided to take a day or so to think about it and made the purchase on Monday. I can not imagine a better car buying experience. At some places it feels like they heard you in like cattle but not here. Alex Demeter is a great salesman and Jason Keranen was wonderful to work with. Thank you guys a bunch for a great deal on a great car.. All smiles :)

Service was on time as predicted and I was kept informed of progress.

The service department did an amazing job in the diagnosis and thorough explanation of the repair.

I have never had such a pleasant experience in buying a new vehicle. The staff at Flow Jaguar rate a six not just a five. I will recommend this staff and vehicle to anyone that asks for information.

This dealership is outstanding!! The cars are beautiful and the service exceptional.

My recent purchase experience at Flow Jaguar was surprisingly pleasant and extremely positive. Car buying is very stressful as all parties are jockeying for position. I’m not one to play games or waste anyone’s time, especially mine. When I set my sights on the vehicle of my choice and the negotiations began, I was treated with respect and every effort was made to accommodate my position and what I needed to make this a good deal all around. The personnel at the dealership was extremely knowledgeable and very accommodating. My sales representative, the general manager, the finance manger and the encore representative went beyond measure to meet my needs and expectations. As an out of state buyer, they even provided an escort for my 110 pound Akita, in his own vehicle back to our home state; a four hour drive, since I insisted he was not going back in my brand new Jaguar XJ!Now that’s what I call going the extra mile, literally!!!!!!Absolutely the best car buying experience ever!

I took my Jaguar because of the airbag recall notice. While my car was there-I ask them to check a couple things. My heat fan was making a noise and also the check coolant level light was on. The light was because of a bad sensor . They fixed the airbag. The heat fan— the guy took it apart- he said there was a dead mouse in the fan, and he PUT IT BACK TOGETHER !!! He left the mouse in there ( he didn’t like mice!) Could he not have at least cleaned the fan off ????? To fix the check engine light that was on, A new heater fan, coolant sensor ..., they wanted $9000 ! Are you kidding me ? Well- needless to say- I brought my car home. It is now at NTB getting EVERYTHING fixed - plus a battery light came on-on my way home. They are fixing that as well - all for $500 ! I know where I’ll be going for car maintenance from now on ! I came from Winston Salem and they had to keep it - I ask if they had something I could drive— no . I also told them of a problem I had - I got out at a store and the doors would not lock. Ok...my sister and I checked the doors and the trunk . Still would not lock. The car was off, everything in the dash shut down.Came back about 20 minutes later... My car was running and the windshield wipers were going-it was raining a little. When I told them about this - they made comments that I just did’t hear it still on ! I have been driving for 50 years AND I know when a car is still running and when it isn’t. When I got home I left the car on and checked everything. You could definitely hear the car running and when standing at the trunk you could hear the exhaust . This is an XFSupercharged car ! I did not appreciate their condescending attitudes.

Great experience. Everyone’s very professional and has great customer service.

It was a great experience at this dealership! I recommend them.

I want to share an awful experience with FLOW AUTO CENTER, Greensboro, North Carolina.I searched the internet for a 2016 F-Type Jag and found what I thought I was looking for there. I flew down from Chicago, paid them in cash, and was told the car was 1. Certified 2. Had no previous mechanical issues and they showed me the Carfax supposedly verifying that. I then drove it back to Chicago. EVERY MORNING since, I am greeted with a “Low car battery, start engine immediately” screen. I know the power is drained because the power lift trunk does not work. I took it to one Jag dealer who told me the battery was bad, and it was already the SECOND battery in the 2 years the car was out. They then claimed all else checked out and gave me a new battery. Next day, same “low battery” screen. I am taking it to another Jag dealer in the hope someone can fix this. Seems obvious that something is draining the battery if it is now on battery #3 and still says low battery every morning.It is IMPOSSIBLE to believe that FLOW AUTO CENTER knew nothing about this. It cannot be that over two years and 7500 miles, the first time it every occurred is when I bought it. It has happened every day I have owned it. I should have guessed something was amiss when owner #1 turned it in after 500 miles and owner #2 was the dealer. Now I will have to find a lawyer to find a North Carolina statute that says misrepresentation by a car dealer as to the condition of the used car is unlawful. Live and learn.

Professional, courteous, and always keep you car in excellent condition.