Very bad service. I booked an appointment online to get my car serviced and I left work early to solve my Mercedes Engine check light issue. I arrived at my appointment on time and the service guy told me they can not service my car because they are fully booked. If they were fully booked why did they even let me booked an appointment?. The service guy told me their website appointment tool does not work well and then why they have it available on their website.They did not even contact me that they would not be able to service my car today and they need to reschedule my appointment. I went there, wasted my time/ gas and I left with a disappointment. While I was leaving their dealership, someone hit my car. I should have not gone there in the first place to get my car serviced. I spend a lot of money on the car and I expected great service from them but they provided me terrible service. I made my day worse just going there. The service guy did not even check my car warranty coverage information. He was telling me that they would charge me a fee before even checking that my car falls under the Mercedes manufactured warranty.

I was pleasantly surprised with my 1st experience with this dealership - Mercedes Roadside Service arranged to have Paul from the Service Department come to my house to assist with getting my 2006 SL500 cranked. After diligently trying Paul suspected that the starter was bad - he arranged to have it towed and then helped me get it to the street. Gabe Walden was easy to work with and kept me updated on everything - he was upfront on the costs and made recommendations on some things that may need attention in the future but he did not pressure me to do them now. The car was ready in a week and clean when I picked it up. I certainly will consider them for my routine service needs.

We called ahead to look at a car and take it for a test drive, to see if it would work for our family. We met with Joe and were blown away by his expertise and professionalism! He is very knowledgeable and answered all of our questions and really sold us on the Mercedes brand. We had our 3 children with us, and he was very friendly and accommodating. Unfortunately, we didn’t feel that the car would work for us in this point in time, but we will definitely be back in the future. Ask for Joe, you won’t regret it!

Their service dept is incredible! Our RV ABS sensor light came on while vacationing in VA. Bet we called 15 dealerships trying to find someone to replace it so we could continue our journey. Everyone was booked through September but George said he would be glad to work us in and had us back on the road by 230! Now that is service! Thanks George and Mercedes Benz of Greensboro!

Joe and Carlton are great! I took my entire family, including 3 young children, intending to quickly sneak a test drive of a pre-owned vehicle in right before closing. We ended up making a deal and they worked over to send us home in our new vehicle. I was honestly worried about the atmosphere of a MB dealership but that was unwarranted. They were both very laid back and friendly and the process was never pushy. Two fine gentleman!

Tim in parts rude. Asked him change his tone at how he spoke with me cause it was very condescending. Stated Im sorry you feel that way. Told him Ill just take my business elsewhere where Tim stated do what you feel Mercedes if you gonna have people like this in your service units u need to do better as much as we as customers spend on our cars considering I have 4. I see that I will not utilize another company to service my cars.

While driving from Wilmington, my navigation screen went off not allowing me to see directions where I was going. I made it to Greensboro and located the Mercedes dealership where Paul from the service department was most helpful and pleasant as he fixed the problem. I was very frazzled and so relieved that he knew exactly what to do to fix the problem. Kudos to Paul!

Unfortunately Ive had multiple experiences with receiving a different diagnosis from the Mercedes-Benz dealership, as opposed to when Ive taken it to a specialist. I am currently experiencing a error message on my display which a diagnostic report has indicated is due to faulty resistance on an auxiliary battery that I had replaced by the dealership several weeks ago.

Came to check my battery went on vacation when I came back had an indicator yellow with a battery saying put car in park an let run. Cann the dealership they are the only Ines that need to replace it bc of the memory after I stalling a new battery

I’ve had the pleasure of leasing and servicing my vehicles from MB Greensboro since 2015. They go above and beyond when it comes to providing the best personable customer service experience. From my experience, no other car dealerships can compare once you have been taken care of at MB Greensboro. They truly Stand by their motto “the best or nothing.”Don’t hesitate to go for a test drive with the car of your dreams! They’ll work with you to make it happen. Ask for Gary Hundley in sales and Ms. Deborah in the service department.

Nothing all that fun about ordering parts for a car, but what makes the experience pleasurable is the employee you deal with. I had the pleasure of working with Tim Andrews. He was super courteous and thorough. I will definitely call Tim the next time I need anything. And thank you to the rest of the staff for being courteous and wearing masks.

Great service. Thanks.

Nice staff eager to work with you to complete a sale ....

Its a Benz dealership. What else can you say?!?This was my first experience here as a customer. The staff is great. Friendly, knowledge and accommodating.I only had one big hang up. They wanted $155 just to look at the car and then didnt even credit it toward the repair...Never seen that before. Every other shop I have EVER been to, puts the diagnostic time towards the repair as long as you get it done there Seems like a money making scam to me. Like it isnt expensive enough to go there...

Visited this location not too long ago for service to my vehicle. While it was there, I decided to also get it detailed because I had a spot on my drivers seat leather that I could not get out. This nice gentleman (I think his name was Austin) was super friendly and knew exactly what I wanted. I didnt think they could actually fix it but to my surprise, it came back looking brand new. I am so happy! It was worth the drive to this location and I will definitely be back for service and detail in the future.

As someone that works in the industry, I am often surprised by the experience I have at dealerships across the country. While bringing my personal vehicle to their service department, I had nothing but a great experience this time around. Service advisors, John and Gabe were very accommodating and communication was spot on through-out the process. They offered a shuttle to and from my home, which made me feel at ease.

Visited for the first time yesterday to get a second key for our RV programmed... excellent service! They even took care of a recall item while we were there. Visit lasted about 45 minutes. George P and everyone we encountered was professional and super nice. We’ll be back for future service needs.

This place spectular. If your in the market for vehicles of these calibers and great customer setvice this your place. Especially if you have these two gentlemen working with ( Mr. Brant Martin,client advisor) and (Mr. Steve Wilson, Finance& Lease Manager-MB/CV Master Certified). The Dynamic Duo.

Service completed in a timely manner and staff was friendly and helpful.

They tried to hike up prices based on race

Friendly and efficient service department. The service advisor worked quickly to gather my information so that they could get started on my vehicle and it was completed ahead of schedule. The parts dept also took good care of me in ordering a cover for my vehicle. Will certainly be using this service dept again in the future! Thank you.

Been there for parts and service. Nice folks. The cashier stands out she is very pleasant and super nice. Dont mind giving her money.

A nice and friendly atmosphere at this dealership weather youre there for service, parts or sales. Highly recommended.

Bought several Mercedes from Doug and Gary at Mercedes of Greensboro. Always feel they deliver the best price but also great service along with it. They are a class act team that has made the buying process very simple. From getting me the right car even when it was not on their lot to getting all the sales paper work done quickly and accurately. Been driving Mercedes since 2000 and my last three have come from this dealer - they have earned my trust.

I went in for an oil change and to get a minor software update and soon as I pulled into the service station I was met by three of the nicest staff! They instantly made me feel welcome and even helped me get my food out of my car. (I had stopped for breakfast before arriving) They made me feel so welcome and explained in detail everything I needed for my car, they have my service for as long as I have my car!

I have been purchasing and having vehicles serviced at Mercedes Benz of Greensboro for over 15 years. I have always received excellent service from the Sales and The Service teams. Gab Waldon is the Representative that handles all of my service needs now and he was very accommodating, professional and thorough. I have extreme confidence in the staff at Mercedes and I own other types of vehicles and I can not say I have the same level of confidence in other service departments.

Great customer service

I worked with Cory today and it was a pleasure. No pushy sales pitch and was very helpful. This is my first Mercedes! Very excited. Thank you for your great service!

Salesperson Justin came out, greeted me, gave me paperwork on the car I am interested in and followed up with me.

Had a wonderful experience purchasing my first Mercedes. Tony Guerra the salesman was great at customer service. And that matters to me. He was very nice and even took the time to wash my car since it was late and no one was there to do it. Not many salesman would do that. Cant wait for my next one. Will be getting it from here as well. Thanks.

Mercedes Benz of Greensboro is an exceptional business. The Service Consultant, Ms Deborah Nelson was the absolute best. She remained courteous, kind, professional, & persistent with handling of my vehicle. The shuttle driver, Reggie was great too. I hope to do business with Mercedes-Benz of Greensboro in the near future. I appreciate the service as I’m a satisfied Customer.

This was by far the most pleasant car buying experience ever! As a 58 year old I consider that a statement. Tony was such an even keel salesperson with absolutely no pressure put on the sale. Our offer sheet for our trade-in was so fair and the consideration for our new car was the same. A great experience made even better with the closing by Steve. Everything was prepared and it was effortless. I HIGHLY RECOMMEND this dealership for their complete professionalism.

I purchased my second Mercedes from Carvana; I called and set up service at this location because I smelled burning (my vehicle is still under factory warranty)... Long story short they took apart my car and said it was not drivable and they would be keeping my vehicle for a couple of days. I am a single mother and this was my only mode of transportation, I was denied a loaner vehicle because I did not purchase my car from this location. When I complained the service person was very cold and said well we can set up a rental car at enterprise, I get to enterprise and was asked to put money down, I refused. Why should I have to put money down when the dealership took my car apart and with no warning and then told me I could not drive my vehicle. I finally get my car back and a week later the check engine light comes on, I’m not surprised because again the service department at this location is terrible. I have since taken my car to the Mercedes Benz dealership ran by Hendrick Auto in Durham; they are exceptional and guess what they didn’t take my car apart and leave me stranded they not only offered me a loaner but they gave me an SUV to accommodate my 10 month old. If you want great service don’t go to the Mercedes Benz in Greensboro, make the drive. Durham treats you like you purchased a luxury car and it’s okay if you didn’t get it from them, it’s still a Mercedes and you still deserve to be treated with respect and compassion. When I am ready to upgrade. I will definitely bypass the Greensboro/ Winston locations because they are owned by the same person. I will also be telling my family, friends and coworkers to skip out on the bad experience and spend their money elsewhere. This location needs to do better.

We had a great experience with Mercedes-Benz of Greensboro. Joe was excellent to work with and he had everything ready for us when we arrived, which was appreciated since we drove out from the Raleigh area. The finance manager was also great to deal with. I highly recommend M-B of Greensboro.

Came to a fair price quickly. I drove 7 hours one way because I wanted this particular car. My sales person Joe Herman exceed my expectations. He contacted my insurance company to inform them of the change and got a copy of the new coverage. Never had anyone do that before. Encouraged me to buy a 3rd year of CPO which I really feel good about. Excellent dealership with really good people. Would highly recommend to friends and family. Also Joe covered he particulars of the operations of the vehicle very well. Feel great about my purchase.

There were some defects with new sprinter. Tony was very helpful to drive to Cary to bring a loaner and replace with a new sprinter. Everything was very good and I am very happy with the service and Tonys curtesy. Everything was done so quick and flawless. Thank you for great experiance.

As always very enjoyable. Great to have piece of mind that my car is thoroughly checked and clean when I pick it up. I drive 30000 miles per year. I can not afford to be broken down on the road. Great job!

Professional Very Knowledgeable & Trustworthy Thank You Brock for having all of these qualities!!

It was very easy to schedule my maintenance appointment and they gave me a car to use so I could complete my Christmas shopping. Deborah the service person was extremely nice and knowledgeable!! They had my service performed quickly and it was easy to pick up my car and pay. Great experience!

The service department runs like a well-oiled machine. The staff is professional, courteous, hardworking and diligent. Everyone does their best to keep all customers happy and customers’ cars running smoothly. Communication is open before, during and after the car repair. Highly recommend!

As always, my trip to the Mercedes-Benz of Greensboro dealership was a most pleasant and easy process. All of the employees are pleasant, kind and helpful. The waiting room is clean and has everything to keep you comfortable while your car is being serviced. The key to my positive experience is my service representative Deborah Nelson. She is always focused on what needs to be done to help her clients. She is kind, knowledgable and explains everything that is taking place during the process. Ms Nelson has never let me down is keeping my service experience one of ease and superior quality.

I have always been treated respectfully and cordially. Many of the friendly folks there recognize me and call me by name . I appreciate this aspect of the dealership. I trust their professional experience and their willingness to work with me at times when I needed that!!

Wonderful sales experience. Sometimes buying the luxury vehicle can seem intimidating but Brant and the staff at Greensboro Mercedes-Benz did a wonderful job of talking me through the process and giving me what I thought was a very fair price on my new Mercedes. I wouldn’t hesitate to recommend them to anyone one.

Best dealership in Greensboro for sales and service. Highly recommended!

I absolutely loved the friendly, professional customer service that I received when I took my car there to be serviced. I was greeted with a smile and everyone took such good care of me. A big shout out to Deborah who I felt went above and beyond to make sure I was taken care of. Mercedes-Benz of Greensboro don’t change a thing because YOU GUYS ROCK!!! 10 stars ⭐️ from me!

I had a great experience here at this dealership. I’ve bought many cars and this is my first Mercedes and the service I received was impeccable. . My salesperson was Justin and he was very helpful and informative.

The experience was great, everything went smoothly from the moment I was greeted by the salesperson to the purchase of the car. Tony Guerra was our salesperson who was very knowledgeable concerning our purchase, which made the experience even better. Wonderful experience would recommend.

As always, great service. Service Specialist communicates clearly and accurately. Service is always performed in a timely fashion. And there have never been any surprises. I will continue to use Mercedes Benz of Greensboro for my service.

While the service team was pleasant. I paid over 2k for repairs it took two days and when I picked up my car it would have been nice if they would have washed my SUV. While my vehicle was in for a routine service, Mercedes of Charlotte not only vacuumed but washed it for me when they finished. I guess I shouldnt expect the same great service from different shops.

Had excellent experience. Salesperson was very professional, informed of vehicle features and patient. Have driven Mercedes since 1975 andthis interaction was the most positive one ever. Thank you Brant Martin.

I have bought many Mercedes in my life time and this is by far the best ! The technology is more than you can ever imagine . I had the best Mercedes people waiting on me. This car is a GLE 2020. Perfect car, lots of room, beautiful inside and outside. With a little extra you can get 50,000 more miles on the warranty or 7 years total. Plus you can get a curb fix (that’s if you run up on the curbing and scratch your wheel) . All in all I’d give Mercedes in Greensboro a 10 STAR!!

Just s quick adjustment, and I was off.

I will see you Wednesday i have an appointment at 8,you guys are professional and very respectful...which is rare in todays time

Fantastic service. We were traveling through the area and had an ABS issue with our Sprinter RV. George told us to bring it in that morning. They quickly diagnosed the issue and we were back on the road in under 2 hours. Thanks for saving our vacation!

Mercedes Greensboro NC created a memorable experience for me. Gary Hundley is the ultimate professional. No pressure; cool and comfortable. An unexpected visit from Deborah from the service dept took the experience full circle. Steve made the final paperwork a pleasure not a chore. He sold me on a GAP policy. I really bought the policy because of the total relationship not that the policy was do great. It is the people who are great. We are planning to purchase our SUV at Mercedes Greensboro. It is the people that made the difference.

I had a 5 star experience with Mercedes-Benz of Greensboro. Gary Hundley was a stellar carSalesman that walked me through every step. I also had a great experience with the finance manager. I was in and out in no time at all! Thanks for all you do! I would use this dealership again in the future.

I booked a service appointment online but on arrival at the Mercedes-Benz of Greensboro, there was no records of it on their computer even with the fact that I have a text message confirmation. I was told to come a different day because they are overbooked. After few minutes discussion with the service manager, John Lempp, he was nice enough to accommodate my service request which was very simple. A code for check engine light turns to be just to tighten air hose clip and delete the check engine light Code. 5 min.The manager was very nice but the service department and waiting room is very small and worse the next door one person car garage or service station. Mercedes-Benz customers deserve high quality and upscale service station at least like the Audi ones.

So I take my car in for an alignment and they drop it off the lift and do $6000 worth of damage then bring my car back dirty and with shotty repairs after having it five weeks, I send it back for another four weeks and finally get it presentable. One would think that if they did $6000 of damage to your car that they would go over it with a fine tooth comb to try to make sure it’s repaired properly but it was almost as though I Was being an unreasonable customer when they did the damage to my car in the first place… I don’t believe I’ll be going back. I even contacted the owner of Mercedes Benz Of Greensboro And I contacted Mercedes-Benz USA with no reply from either… I probably won’t be buying Mercedes the next time around either. Just one person’s bad experience at Mercedes-Benz and Mercedes Benz Of Greensboro.

The MB of Greensboro is the best place for your car. I have 15 years of experience with them and love this outfit whenever I go there. The staff is great, knowledgeable, always helpful and produce work of exceptional quality. Its a pleasure to work with them. Thanks for your great job!

Courteous and professional. The service professionals at Mercedes Benz Dealership on Norwalk street opened the door for me and assigned me to a very nice specialist who processed my information. The facility was clean. The service was quick and I was pleased. They would’ve gotten 5 stars but they did not wash my car as they had told me they would.

Friendly folks and very efficient

Always an amazing experience! Great service and great people! I would highly recommend this dealership for all of your vehicle needs. Deborah was absolutely AMAZING. She kept me informed and was so kind and attentive. It makes doing business with this dealership that much better!!

Yesterday was my first time visiting this location to get the service B done on my vehicle. I called a few days ahead of time and made an appt for 10am.I arrived around 9:30am with the hopes of showing up early would mean my vehicle would be completed sooner.....and it was!I was told the service would take 3 hours but they were done in 2. The entire staff was very friendly and answered all of my questions.Overall, I was very satisfied with the service and staff. I will definitely be returning when it’s time to service my vehicle again.

They are very good at service. They were accurate with the diagnosis. We got our car back in a very short time. It was a job well-done. The reason they didnt get a five-star is because the X for both keys to make sure they work with the ignition but only one key work without car once we get it back. Would have thought they would have made sure both keys work.

I had appointment to get my admissions inspection done this morning and able to have this done in less than 30 minutes. I was so surprised when they told me my car was ready. I would highly recommend Mercedes-Benz of Greensboro. I always have a great experience with their service department!

This dealership chose not to address a problem I had on a vehicle I just purchased 8 days ago from another Mercedes dealership with a certified pre-owned warranty.I havent owned Mercedes in about 30 years, and probably never will again. Im going back to GM products because they stand behind their products. I have a Suburban that has 267000 miles on it that drives better than this Mercedes that has 60000.

Mercedes Benz-Greensboro made routine service easy and convenient. I typically wait onsite during service but was concerned about social distancing and COVID-19. My vehicle was picked up and returned to my home. Received excellent customer service from Deborah Nelson! Scheduling the appointment, being updated on service needs/progress, making payment, and arranging return time was a breeze.

This was the best car buying experience I ever had. Straight forward price negotiation, in 3 emails. Picked up the car and no pressure to buy add on’s. Knowledge and friendly staff. Offered concierge service with pick up of my car and providing a loaner car. I live 115 miles from the dealership 😍👍💜

I went in for the first time yesterday for some recall work. They met me at my car as I pulled in and were very efficient from the start. My driver was Pech ( who is also a sales consultant) she was amazing! So friendly and full of life, Thanks for the great ride! They finished my car quickly (under 2 hours) and I was on my way! Thanks again

Mercedes Benz Of Greensboro Is The Most Friendly Customer Service Centers Of All. All Other Dealerships Should Pattern After Mercedes Benz Of Greensboro. The Mechanics, Service Managers, Staff, Everyone At Mercedes Benz Of Greensboro Should Win All Awards For Their Professional Service And Timely Manner In Repairing and Servicing Your Vehicle. Stop In Today To See One Of The Finest Tuned Dealerships In Greensboro NC. God Bless Everyone For Your Service, Sincerely, Ronnie Cheek Thomasville NC

Parts where discontinued after giving me a quote. Then another version had to be fitted and I ended up paying more. The labor rate is not competitive for the area. Pro- the work was fast and for right now the quality seems great.Con-. Dont ask the customer to pay more in labor charges equalling up to 80% more than the cost of the parts.

At Greensboro Mercedes I always find the staff very helpful, professional and courteous. My experience today was no different. Deborah Nelson deserves more compliments than I can think of. She always makes the visit worthwhile.

Services are great. Just moved in the area missed the SC perks. Military discounts and transportation while you wait whether or not you purchase for this dealship or not. I had to catch a ride home. $;524.26 later.

Joe is amazing! I highly recommend seeing Joe for your next new car. He was patient and answered all my questions and even had the car I was looking for in the exact color i wanted, Juniper Red! Quick transaction with a fair price. I will always from now on buy a car from Joe. Thank you so much!!

My husband and I had a great experience purchasing our new car from MB Greensboro. The whole staff was extremely helpful, friendly and accommodating throughout the whole process. We would definitely recommend MB Greensboro and we will definitely return for future car purchases. Thank you to everyone who made our experience so wonderful!

Tony and the whole Mercedes-Benz team were excellent to work with. I drove from the Raleigh area to Greensboro because they had the exact GLC I was looking for. The team stayed past closing on a Saturday so that we could complete the paperwork and then delivered the detailed SUV to my home 2 days later, so I didnt have to make the trip back to Greensboro. They made the whole process so easy, it was definitely worth the drive!

We bought a S-550 certified preowned Mercedes Benz online. When the car was delivered I told the sales person about a strange vibration the car was making. The salesperson told me the cost would be taken care of by the original Greensboro dealership, so I took it to a Mercedes Benz dealership in Charleston. They told me the wheels needed to be balanced, but that did not solve the problem so I called to speak to the service manager in Greensboro. I was told to contact J. Lempp. I called Mr. Lempp several times and have not received a reply yet. We have bought numerous vehicles from the Charleston dealership and been given first class service, very unlike the service and response from the Greensboro dealership. I am highly disappointed and will never purchase another car from them again. I will also be expressing my dissatisfaction on social media and among family and friends to never purchase from that dealership.

Joe Herman is one of the nicest gentleman I have ever dealt with when purchasing a vehicle. My wife was interested in a CPO GLC 300. He treated us with kindness and respect to make sure all of our needs were met. With Joe, we felt like it didnt matter to him if we were purchasing the most expensive car on the lot or the least expensive, he just wanted to make sure my wife was happy. For that we are very grateful! Thanks again Joe!

Justin Cambron was amazing to work with. He went above and beyond. Extremely knowledgeable and professional. A+ service all around.

Great experience. Joe Herman, the sales specialist was great and the owner made the purchase very smooth. They delivered the car to me, walked through it and took my old car away. Easy!

My experience was great. The technician was very courteous and informative from the beginning to the end. Service day was seamless. Mercedes Benz service department is top notch!

The salesman that sold me the vehicle for my wife was outstanding and the attention we received was even greater I was honored to purchase a vehicle from you. On the other hand we wanted to have our illuminated Star off of the old vehicle that we paid for and we did not receive it back. The only drawback with the whole deal is my wife really wanted her illuminated star back.

This company is top notch! Nothing but good things to say about the service and the courteous employees. Will definitely take my car for repairs again.

As we all know car buying can be a daunting experience but Gary at Mercedes Benz of Greesboro is the best!!!! He listens and delivers exactly what is requested. Mercedes has the best customer service hands down👏

Ive bought four cars from MBZ of Greensboro. Always met with a professional and friendly staff. I worked with Gary in sales this time ( my previous salesperson retired) and like the rest of the staff a pleasure to deal with. Ive always found them to be fair and honest. I highly recommend this business.

This dealership has the absolute BEST customer service. Everyone from the owner to the driver treats you with the utmost respect. Two thumbs up!! Very friendly environment.

Everything went very smoothly and everyone is always so nice..Brock kept us up to date on progress of parts arriving and finished date.Car is always spotless when I pick it up too!Youre the best!

Gabe and the entire service team always do a fantastic job on my car! They take great care of my car in an expeditious manner, they always provide me with a clean loaner car which is incredibly helpful as well. I highly recommend the dealership and their outstanding service team!

We always receive great service here and today was no exception. They addressed my concerns quickly and thoroughly and washed my car as well...and didn’t even charge me for the visit!

The dealership service department was especially good to me as I was late arriving for my inspection appointment on a Friday afternoon. I really appreciate their professionalism and willingness to meet customer needs. Excellent service as always!

My experience with this dealership has been stellar since the purchase of my car. It now has 103,000 + miles on it and I continue to choose this service for many reasons. I can depend on quick, convenient, honest, and always courteous service. Thank you for going the extra mile to keep me safely on the road!

All ways had a great experience at Mercedes Benz of Greensboro. Excellent service. Friendly people. Love to deal with Debra Nelson.

Consistently responsive service staff, always explain work required in laymans terms. Its a Mercedes so fees can be expensive, but I never feel that unnecessary work is added on. The car is nicely detailed after service visits. They are gracious even when the Customer really is part of the problem. Just friendly people.

The service shop runs a tight ship, just like you would expect from Mercedes. I love that I work with the same service manager each visit. It is nice to build a relationship with someone who knows my Sprinter. Thanks, George!

As a new customer, I am very happy with my experience with Mercedes-Benz of Greensboro. From the prompt and friendly reception upon arriving to the excellent communication from beginning to end, I am thrilled and feel like I am officially now part of the MB family

This was my first time having my vehicle serviced at Mercedes-Benz of Greensboro and I was very pleased. The staff was very helpful and friendly and the waiting area was comfortable. The service took around an hour and they even washed my vehicle. I will definitely go back to have other services performed.

Calvin was great to work with and did not pressure us to buy. Very accommodating and willing to stay after hours on a Saturday. Positive experience at the dealership!

Service was completed timely and Gabe kept me informed of what work was being done. Great service experience.

The BEST customer service experience, at this location. Would always recommend! Keep up the great work.

Always friendly. Service department does a great job and work is always done quickly and efficiently.