Kenny was very nice and attentive to my concerns. I was highly impress with this service today.

The mechanics that work here are very knowledgeable and professional, I recommend this shop for all your car repairs

BE AWARE that when you call to schedule service, youre speaking to a call center where the employees know absolutely nothing about cars, repairs, or which service centers can do the work required. That is a direct quote from AMANDA, the service manager at Flow Buick GMC of Greensboro.My truck was scheduled for service here, and after waiting for an hour and twenty-five minutes, I was informed that they had no way do an oil change or check my A/C, because it was to large for theyre lift.When I tried to get an explanation of why they would consider that a good way to do business, I was left standing in the waiting area while I had the joy of seeing multiple eye rolls before the service writer turned and walked away while I was still asking a question. Then once I was outside I could hear Amanda and her service writer talking about me and laughing.You know since Im the idiot who came to the wrong place on purpose because I love requesting to leave work early, drive an hour, and then wait while nothing is done.I wouldnt recommend that anyone do business at this location, and I hope that AMANDA and her service writer reads this (in the office with the general manager)

These can s be fresh tho

Had a wonderful experience. Chris was very polite, helpful and most of all not pushy. He spent a lot of time allowing us to test drive several cars while we were trying to decide. We left undecided, he followed up with us and had a car brought from W-S for us to see. We bought this one. He even sent us a Happy Thanksgiving text! This is what makes customers want to return. Josh also was very helpful, with a great personality and patience allowing us to make our decision .He made the completion of the sale very smooth.

Love the people at Flow. I buy all my cars there

I was so impressed by the service staff who were very friendly and helpful and professional.

Very professional and organized. Great customer service

Michelle Hester and Amanda Smith are fantastic. I was travelling from Michigan to North Carolina for my daughters wedding when my Terrain died. I had it towed to FLOW and they worked extremely hard to get a new engine and get my Terrain back on the road.

We had a car that we were interested in buying brought to this store from the Raleigh Flow. Ari was our salesperson and he was amazing! He was so kind, honest, considerate, and not pushy at all. His customer service went above and beyond. While sitting with Ari, I even mentioned to my husband that I was hungry and Ari pulls out a granola bar for me from his desk. He is the best car salesman Ive ever worked with, and I will hopefully be buying my next vehicle from his as well. Ask for Ari if you are looking to buy a car from this dealership!

Great dealing with flow automotive, my sales lady was great.

Been very satisfied with this dealership for the past 7 years. Honest and if there is a problem that was not fixed they will make it right. Thank you

Great people they had the SUV ready for me to test drive.

The parts department went out of there way to find a part for me. Ordered it and told me 3 days until arrival however they called me within 24 hours to let me know it was there waiting for me. Thanks for the superb service!!!

Great at selling. Care nothing about you once you’re out the door. Buy a Mercedes. They treat you like royalty & you get lifetime roadside service!

TERRIBLE service. We made an appointment to have a simple engine light diagnosed, showed up on time. Told it would take an hour. 2.5 hours later nobody had looked at the car to see if the light was a simple fix. All garage techs were constantly observed standing around looking at their phones. Managers whereabouts unknown. Only then did I read all the previous comments to learn that this is standard for this dealership. Should have picked another according to the overwhelming number of complaints. They were right.

No inventory, place is all tore up!

They have a great service department. The sales people are also very nice and respectful.

Be careful. Great sales (lies) & then treat customer like trash. Service department was awesome once I found a person to return calls & answer questions about broke down new 2019 Land Rover. Double check your paper work before leaving & females take a man so you can understand what they trying screw you on, because females are dumb easy targets for this sales team they tell you everything you want hear & make sure you dont look close @ fine print until to late. Very unethical practice at this place.

Bill in service is great to work with. Sales Mgr. And Service Mgr. Very Helpful.

Flow is great! Good sales and service

We got our daughter a car here, at flow Mazda. The sales staff was excellent. Steve Lynn was amazing. Not pushy and was very patient as we looked at 3 different makes and models. Thank you for making this process a pleasant one!

Great service.

Best place to purchase a vehicle from. Beth told me from day one that she would get my family and I into a safe new vehicle with a good warranty and she delivered. She was relentless in finding us a vehicle that fit our every need. They treat everyone like family and go above and beyond. The finance manager did an excellent job getting me the rates I wanted. I definitely will be going back for future vehicles.

Dont go there unless you want to be ignored, lied to and generally want to feel less than a person by the Sales dept. They seem to forget they depend on our business!!! The only good part is the service dept. They do their job and treat you with kindness and are professional.

The shop has no communication with other coworkers. I think they are slow. Almost every time I have to get a loaner car. The service manager is terrible. Dont like him at all. You can call the service dept leave a massage and they call you back.

They have DIY test drives for COVID-19 and even let you take the car for a day or so

They was great. Did everything they told me that was going to be taken of even the wait time was right. Good job. Thank you.

Friendly folks working hard. Clean waiting area.

They helped me get a great previously owned vehicle. Go see Angela. You will not regret it.

Love this place...Fast Friendly Service! Only place I go and know Im not getting lied to...Thanks Randy (Service Department)

I cant speak to what things are like in person, but I can tell you not to order from GMPartsDirect.com. I placed an order on May 5th. I have called multiple times (left messages), logged 4 tickets on their online help system and sent emails.Not a single response. Just awful.

I work in High Point so often Ill take my car to the Greensboro Flow location to get my service done. These guys always do a great job and make sure things get taken care of. Ive really had nothing but great experiences with this team. I would highly recommend their service center.

Absolutely amazing customer service. Every need and/or concern that I have was taken care of. Every question was answered and every suggestion was considered. If Im ever in the market to purchase another Buick I will definitely buy from Flow Auto:)

Jack The service advisor knew exactly what the problem was, which was a relief because I couldnt really explain the sound. He had me in and out, enough time for me to have lunch and ready to go home. Today was a very good day. .

I work here, of course Im gonna give it 5 starts lol

Good customer service....but wait times can be lengthy for oil changes and other repair services.

Loved it. My wife and I were able to get an awesome van that we love. They had an extra key made..one if the programable ones made at our home and installed Bluetooth. Nick Johnson was our Salesperson very cool guy and very professional and patient. All of the staff were outstanding. Please keep up the great customer service!

We bought a 2010 Acadia and a 2017 Yukon XL here. Ive never had a car buying experience that was pleasant the entire way through, but the one here was good enough for us to return seven years later to buy our second vehicle from them. Our sales representative was okay, but once the transaction was complete you could tell he no longer had any interest in us.

The Sales and Service department are top notch. Very friendly and they do what is best for you!

D C Charger was still broken after 2 months

Was a great experience. No pressure, was the weirdest experince ever actually, haha..but a great one. Thanks yall for making it a good experience

Sales person very accommodating used car price ok help friend pick out vehicle.

Great friendly service in parts department

Very nice people, good service, but you cant even get an oil change without them coming up with some reason you should buy a new vehicle.

I’ve always gotten great friendly service with no problems.

Great experience. In and out quickly for oil change and tire rotation.

Great place

Chad Mills, Sales Manager at Flow Mazda ensures an unmatched selection and unbeatable deals

Awesome service! Ask for Steven Lynn, great salesman!

Friendly and helpful staff... Nice vehicles

Excellent service from Sharon!

Best place to go for a new car tell them Vermelle sent you

I get my car here. These gentlemen did an excellent job with all the details and solving all the problems for my Mazda leasing.

Manager Brian is wonderful to deal with.

Its a decent dealership at dealership pricing and value

They always take good care of there customers

Good service, nice sales team

The right hand doesnt know what the left hand is doing over there. They ordered the wrong part once and wouldnt take one of the parts I ordered back due to it being a special order part. Pretty disappointed with their customer service. They lied and wont get my business again.

WOW experience with Mr. James Glasscoe. He went above and beyond the call of duty. You have a WINNER. Thanks, Thomas Gladney

Very fast and friendly

We have had issues taking our car to Mazda in the past and so I was sceptical when we needed some assistance with our brakes and a tire rotation. With the changes in leadership and the entire culture at Mazda, I could not have been more pleased!! Special thanks to Mat and team! We will be back for our next round of maintenance and many more after that!

It takes hours, hours just to get an oil change.

The quality of the service has gone down

The Service writer was very kind and professional

Fast quality service...

Great service

Repair was on time, just like they promised.

Amazing service!

Great service

Ok

Very friendly staff.

Wonderful!! The best!!

No comment

Efficient

Vehicle maintenance. they are remodeling. its facilities good service