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Indian Motorcycle Greensboro
201 S Church St, Greensboro, NC 27401, United States
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Indian Motorcycle Greensboro
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T
Review №1

After having what I considered a very positive initial experience at this dealer, the true way these guys do business unfortunately became my reality. After waiting nearly two months for my bike to arrive, and with absolutely no communication from Bob the manager, I was amazed to suddenly find my bike listed on their website. So I called to check the status, only to find out yes my bike was due to arrive, but Bob had accepted money from someone else at some point, and so my bike was no longer available. Amazingly, even before it was actually delivered to the dealer. At no point did he ask, or even hint at a needed down payment. After my test drive it was understood I was simply waiting for my bike to arrive. Even to include over of $2k in accessories to be installed prior to delivery. If Bob was nervous about the sale, at the very least he could have contacted me requesting a down payment, which I gladly would have provided. Not sure why the other guys money was better than mine, but I was also traveling over 8 hours total for the deal to happen, including my 4 hour round trip for the initial test drive. This bike was already sold doing things the right way, but apparently Bob preferred his Jersey way of doing business. All I can say is, an unhappy customer talks to way more fellow riders about a dealership experience than a happy one. Buyers beware. If they did it to me, you could be next.

Me
Review №2

Friendly, busy, and knowledgeable. Through the process of purchasing our bike, we began to fell like part of the family. I would highly recommend this business....they rolled out about 4 to 5 bikes the day we were there! Proud to be new members of the Indian family.

Mi
Review №3

I bought my 2020 Indian Scout Bobber ICON series from here last year. Excellent service from Bob, Monty and the service guys! Great communication from the start, they have been able to accomodate my needs around my work schedule from the get go. Every single time I have visited since then I get nothing but great service and get treated with respect. Good group of people here, wouldnt go anywhere else for my next bike.

Br
Review №4

I purchased a late-model used motorcycle from this location roughly four months ago, 2018 Indian Chief Dark Horse. I worked almost exclusively with Bob McBride, the dealerships sales manager. While riding the motorcycle back to Fort Bragg, an issue arose causing me to lose a plastic fairing covering the OBD diagnostic port. I called Bob as soon as it happened, and Bob had a new fairing in the mail for me within two days.Excellent customer service, great pricing, and outstanding support for those serving. I could not have had a better experience buying a motorcycle and Greensboro Indian is my go-to recommendation for those shopping for 2-wheeled transportation.

To
Review №5

I was looking at Harleys and Indians. Went to a local Harley Dealership and couldn’t get waited on. I went to a dealership that sold Indians and everything else and felt like I had to share all the promotions that Indian are offering.I went to Greensboro and the Sales Manager, Bob was very personal and just fantastic to work with. He knew all the promotions and incentives that Indian was offering. I bought a new Chieftain Dark Horse and I love it. I met the owner as well who was very nice and personal.. I’m taking all my business to Greensboro Indian. .

Mi
Review №6

Finally found a bike im interested in...the owner and all employees were awesome!!!!

Tr
Review №7

We stopped in to look around and met Morgan. He took his time and answered all of my husbands questions about the Indian Motorcycles. The young lady there(didnt get her name but I think she is Morgans wife) was so nice to me and my daughter while we waited. We werent looking to purchase today but when hubby is ready, we will be back to this dealership.

Ri
Review №8

STAY AWAY!!!!! First off Bob tells me the price is MSRP he cant come down cause of covid slowing things down. Not knowing he emailed me a $250 discount by applying online. I didnt get the email till after I bought the bike and left. That was the first lie. I then schedule a service and slip on exhaust with an intake when I get there after driving 120mi Morgan tells me I never told him about the intake and that he could do the service and exhaust but I would have to come back for the intake. A total lie you cant do the exhaust without the intake they go hand in hand. So I got beat $250 from Bob and a 240mi round trip and a waste of time from Morgan. They cost them a sale on a new bike I will be going elsewhere. STAY away from this clown dealership. And Monty I dont want to here any of your excuses in a reply

Ga
Review №9

Top Notch! This was my first dealing with this dealer and I was extremely pleased. Professional, courteous, and knowledgeable. A true INDIAN EXPERIENCE.

Lo
Review №10

Very nice shop. Gorgeous bikes and nice people.Bob McBride was great to us and I absolutely felt NO PRESSURE to buy. He was very informative and I even got to take a test drive.Great experience!

Ro
Review №11

It was awesome every one was very friendly an made you feel apart of a big family

Je
Review №12

Everyone there very knowledgeable about Indian Motorcycle, very friendly, and will go the extra mile to help you with what you need.

Ro
Review №13

Came in to check prices and get some information, everyone were very nice and patient, even though they knew we will not buy anything right away. I will definitely go back when the time is right.

Mi
Review №14

Love the grafics on this bike.

Mi
Review №15

Loved it. Very helpful staff.

Da
Review №16

Had the clutch cable break on my 2018 Roadmaster. Managed to get it to Indian Motorcycle Greensboro just when they opened, they were polite and told me they had a full schedule but would work me in. 2 hours later I was back on the road. Great service and friendly staff.

Da
Review №17

Great people super nice place. One of the best motorcycle dealers you will find

J
Review №18

Great little motorcycle boutique sellingbtge Polaris family if bikes (Slingshot, Victory, & Indian)

Bo
Review №19

I visited 5 Indian dealers in 3 states and this place was the by far the best. Honest up front pricing, no pressure, and no mysterious add ons. Bob McBride is excellent. Well worth the 7 hour round trip from my house to buy a bike.

Ga
Review №20

Helpful, good service always. I ordered the exhaust upgrade for my Scout. Looking forward to getting this done.

Ra
Review №21

Great staff,super clean showroom,nice apparel!

Mi
Review №22

Hello to Monty and all staff at Greensboro Indian! Purchased my new Indian Springfield in January 2017 after many road miles and drag strip competition spanning my 50 years on Harley-Davidson. Needed a serious road bike and do not like what Harley has been offering since 1998. What a great, quality, superb handling bike this Indian has turned out to be!! Monty and staff are always helpful with any perceived problems I may have. I say perceived because most of my problems have been my own misunderstanding about this revolutionary machine. When you ride Indian you ride the future. No need to wallow in the past! Thank you! And bought my second new Indian May 08, 2019! Sure the best dealer in NC is the one closest to me. It just keeps getting better!

Je
Review №23

The store is awesome, everyone was friendly,Has lots of inventory to chose from.Jim took great care of me in service!Took in my Victory Magnum for a recall issue.Glad they can still service the brand.Will definitely go back

X
Review №24

Great staff. Showed me several bikes to make sure I found the right one for me. Cool location that sets the right tone. After spending a good amount of time showing bikes the staff let us look around without being over bearing but checked in to make sure we had the right information to make decisions. Cant wait to get my bike.

An
Review №25

Went in today, because my husbands birthday was Thursday. Wanted to surprise him with an Indian since he already has a Harley. We were never greeted or even acknowledged. Had a red ticket sale going on, the couple that came in behind us was greeted and helped, and nobody ever said a word to us. I’ll take another weekend and visit another dealership. I came ready to buy, and left feeling a little bummed. I’ll try the Raleigh next. maybe I’ll get helped there.In response to the owner:When we parked the side was open where there were gentlemen working. We spoke to them, and didn’t get a response. When we came in. I first said maybe because it’s warm in here, sometimes people are not in the best mood. We looked at a Roadmaster you had under the tent. A couple came in behind us, and received service, while we waited. We also wasn’t sure who worked there. When walking towards the first office, the gentlemen looked busy, so we stood back and waited. I already had financing through my bank, so we were prepared to purchase. My plan was so leave with a bike. I appreciate your apology, but we were not just window shopping. I was excited about surprising him with an Indian. So the 1 star was just more than not being greeted. Thank you for your response, and i pray you have a blessed one!

Gw
Review №26

“We went to Indian Motorcycle Greensboro 3 weeks ago and test drove a Slingshot. It was an amazing experience, and we knew we had to have one. The cost of a new one was more than our budget could stand. Bob quickly found us a 2015 model with low mileage that was traded in for a newer model, and he worked with me to make the price where we could afford it. He is very professional, down to earth, and friendly, and made my experience with him enjoyable. Monty and the entire staff are very friendly and made us feel like weve known them for years. ”

Sh
Review №27

Very nice place to visit with excellent salesman to give us a little history

An
Review №28

“The purchase of my my Indian was seamless. Their price was very competitive and the staff was friendly and courteous. They were also very knowledgeable about their product. Over the years I have owned a good number of motorcycles and my purchasing experience with Greensboro Indian was one of the most pleasurable.”Chuck Y.

Da
Review №29

Monty Hendrix, the owner, is taking great strides to promote the newly acquired Victory Motorcycles that have taken over the front half of this Indian Dealership. I truly appreciate the dedication that he and his staff are undertaking while learning and absorbing the Victory line of bikes while still giving excellent service to the brilliant Indians that are already there. I look forward to a great future with this group and want to reach out to other Victory riders to stop by this historic looking Greensboro building and see what excitement is going on inside.

Da
Review №30

“Process was very easy and Bob Mcbride worked with me for a month going over financing options before my purchase. Excellent customer service and I would recommend Indian Greensboro to anyone looking to purchase a motorcycle. I had considered other bikes but did not find the willingness to work with customers like I found at this dealership. I feel not only that I got a good deal but a better bike in the process.”

Jo
Review №31

I bought my 2016 Dark Horse from Monty and the guys in August. The trade in offer they made for my 99 HD Dyna was too good to pass up. The Dark Horse was up-fitted exactly as I wanted in a couple of days. This week I took it in for my 500 mile break in service and an upgrade of the computer (activate alarm) and stage 1 pipes to go with a hard bag upgrade project I am working on. As always, they are happy to see me and do fantastic work in reasonable time. They didnt even mind my hanging out while the work was done. Top notch dealership and I recommend it to everyone.

Ar
Review №32

“ I honestly would not go to any other Indian dealership to do business. Im sure they are all great in their own right, but the entire team at Indian Greensboro takes the experience that each customer has over-the-top. They are knowledgeable, kind, and extremely accommodating in every way. We bought the Indian roadmaster and absolutely love it. Since the, which was just two weeks ago, we have recommended at least five people. Thank you Monty, Ellen, Bob, Andrew, George, and Chris!”

Sa
Review №33

I purchased my 2012 Victory Hard Ball from another dealer. When my local dealer stopped selling & servicing Victory motorcycles, I called a friend (Shane) to find out where I should turn for service & parts. He suggested I call Monty in Greensboro. Hes a great guy and he is carrying the Victory brand along with the Indian brand. Ok...fast forward...Batman has a new doctor and shopping store for parts. As a lady rider who happens to be VERY picky with her motorcycle, I highly recommend this shop for all your Indian and Victory needs! Andrew will find the part and George can install it!

To
Review №34

“Both Bob and the owner, Monty, were friendly, helpful, and very knowledgeable (which is rare these days). I picked up a beautiful motorcycle and could not believe how easy they made the financing and paperwork. The atmosphere is wonderful, a perfect mix of a bike shop of old, with all the modern comforts. A Real Class Act, they will certainly get more of my business. ”

ke
Review №35

Just bought a 2018 chieftain, one of the best experiences Ive had purchasing a new bike. Love my new bike, could not be happier

Te
Review №36

The gentleman that helped me out was very knowledgeable about indian motorcycles very nice and helpful guy .

An
Review №37

“So happy with our 2017 Octane!! Special thanks to Bob for making the buying experience super easy. He makes you feel like family and we left knowing if we needed anything regarding the bike it would be taken care of. Thank you all for keeping our satisfaction a top priority!!” Also, love the atmosphere of the dealership..very vintage/nostalgic!!

Am
Review №38

I love this place! I go crazy at any holiday getting shirts, hats, belt buckles, ect and the best thing of all our beautiful scout! Wont ever buy another bike anywhere else but Indian. The staff is amazing and very helpful. And very nice so much better than ppl at Harley. Plus Indian has better quality bikes in my opinion

Mi
Review №39

Purchased a Darkhorse Chieftain for myself and a Scout Bobber for the wife (kinda, sorta,)a month ago and then had my first service for the Darkhorse today. Good group of people there. Friendly and great service! We will be back. Thank you.

da
Review №40

Monty and the entire staff at Indian Greensboro are great! I traded my bike in for a new Roadmaster and couldnt be happier. The entire trade/purchase experience was smooth and enjoyable. I recommend the dealership to anyone interested in Indian or Victory bikes and products.

Fa
Review №41

Very nice people to deal with

Gr
Review №42

“So not to beat a dead horse I know Ive already left a review about how great this dealership is but after today I just wanted to put an exclamation point on that. After having an electrical issue which left me stranded on the side of the road I proceeded to call Bob to ask him a question regarding my warranty and weather and not my issue would be covered. Now granted this is on a Sunday so I did not expect an immediate answer however within 5 minutes of my current phone call he had called me back and answered all the questions that I had and pointed me in the right direction to help solve my problem the quickest it could be solved that is what I would call the top of the line service that is 5 stars all the way you just dont find that level of customer service anywhere anymore. Bob and the whole team over there Indian Of Greensboro have earned my business for life I will never go to another dealership and find the level of service that they have showed me. So in closing if you are at all unsure about where to go this is the place for you it will take care of any need that they can take care of and if they cant do it immediately they will send you to someone who can. Kudos to Bob in the whole team and Indian Of Greensboro keep up the great work

Da
Review №43

From day 1, Monty and the guys have done a superior job providing top-notch customer service. I looked at the Indian Chieftain and ended up buying a Victory Cross Country from World Class in High Point. Since then, Monty has acquired the Victory Franchise from World Class and so far, the service and parts department have done a great job.

wa
Review №44

Went in for service and had other items which were time consuming. Tech skipped lunch to accommodate. How many dealers would make that kind of sacrifice???? A+ in my book

Da
Review №45

Great dealership to work with. Sale and Service. They really make you feel like part of the family. Bought my Vintage from them brand new and have been back for service, always a pleasure. Top notch dealership to work with.

Ke
Review №46

I went to pick up my bike after service, the day after I had surgery for a hernia repair!! No problem driving down but I was a little concerned about trying to load the bike on my trailer, didnt want to slip & cause myself further injury. Monty was the man that day! He graciously rode my bike on the trailer for me & helped me tie it down. He also gave me a discount on some service as my bike had been in the shop for so long due to waiting on parts. It was out of his control but he went above & beyond in every aspect!

Br
Review №47

Awesome staff and absolutely great selections of the best bikes Ive seen. staff really showed interest in me and my new career in truck driving and I really appreciated that. I will be going back and making a purchase in the hopefully near future

Ty
Review №48

I’ll start off with the fact that I spoke with 2 other Indian dealerships prior to this one. The first, in Fredericksburg, VA, called me after I had inquired about an Indian Scout. After stating they would call me back, they never did. Their loss. The second was Garcia in Raleigh, in which I live much closer to than Greensboro. They didn’t even pick up the phone or call back. So, now to Greensboro. The sales manager, Bob, called me and was first off, very professional, friendly, and respectful. We discussed the price on a new Indian Scout Bobber (I was trading in my Ducati 899), and was more than reasonable with prices. Additionally, he ensured that I knew about a military special offered by Indian (this special was NOT mentioned by the other places. I knew about the special, but it just shows that Bob and the others at Greensboro care about the customers). So I bought a new scout bobber. The day I showed up to pick up my brand new bike, there was one more thing that stuck out to me aside from the great deal I got - it was the hospitality of the place. My girlfriend came to the dealership with me and almost every employee approached us both to introduce themselves, talk about what they do, and they were very respectful to my better half. That goes a long way with me. This dealership is further away from me than others, and I will continue coming back here. If you’re interested in purchasing an Indian Motorcycle, look no further than this place. The group of professionals that work here will ensure to make your buying experience a great one.

Br
Review №49

I dont own a bike, Bob McBride the manager was REALLY HELPFUL. He helped me decide which bike I need to get because its going to be my FIRST bike EVER. When its my time to get a bike its going to be an Indian from Bob. Im looking forward to that day. Thanks Bob for your time. 🙂

Sa
Review №50

Very nice explain in very good detail

Da
Review №51

Bought our Victory before these guys were dealers. Bring all my service to them now. They know our names when we walk in the door and treat us as if we did buy from them. Everyone we have dealt with have been over the top pros. If youre looking for a Victory or Indian this is the place to go.

Lo
Review №52

Had a pleasant experience trading my 2005 R1200RT for a black 2016 Indian Chief Vintage w tan leathers & Stage 1 exhaust. They were fair and didnt pressure me. The staff are knowledgeable, & encouraging”

PA
Review №53

“Getting on a new Scout was made exceptionally stress-free with Bob and Monty. No pressure, no fuss. Just personal, patient and fast. So far, my experience with Indian Gboro has been nothing short of stellar. Keep up the excellent work!”

ly
Review №54

This place is awesome. Great selection great service sales guys are very helpful would highly recommend enjoy

An
Review №55

Brought several bikes to this shop for repairs and several friends have brought their bikes to them. The whole staff is helpful, from the apparels guy all the way up to the owner. If you have never been, swing by and check them out!!

Ma
Review №56

I have been buying Bikes for over 20 years from MN to SC but the last two bikes I bought were from Indian Motorcycles of Greensboro. Thats were Ill buy my next two from also! You are treated like family from the moment you walk in. Great Dealership & Great Bikes!

Da
Review №57

Bought my Chief Classic here! They are always ready to help, have purchased lots of accessories also.very easy to deal with, great people!

Pa
Review №58

“Bought my new Scout, which was one their first I believe, and the process was smooth. No hassle, no pressure. Ive suggested many friends to go see the guys in Greensboro, even for used bikes.”

Al
Review №59

Always friendly staff, very knowledgeable,wouldnt go anywhere else.Monty is the best.

Ma
Review №60

“I Confused my appointment date for starters, The staff was more than accommodating in making it work. Someone canceled their appointment and my bike service was promptly done and solved a problem I had at a very reasonable price. I could not be happier with everyone, from the service staff to the sales and owner of this establishment. This place was recommended by a friend, but I had no ideal I was going to be all the impressed. (Only improvement I would make is in the waiting area.). With an experience like this why go anywhere else for all my motorcycle needs? Thank you.”

ch
Review №61

Staff was friendly and very helpful. Easy to set up appointments and parts are there when you need it. If you need a motorcycle this is the place to get it!

Da
Review №62

I bought my bike from the superstar team when they were just starting. Everyone was amazing. Unfortunately 8 months later I got rear ended. Monty and team Greensboro made a horrible experience much better. They took care of me and what was left of my bike. They honestly care about their customers. And if you ever have any questions about how well an Indian motorcycle is made ask me, im walking and talking and buying my next Indian from Monty and his team in Greensboro!!!!!!

RB
Review №63

All the folks at this shop are very helpful, knowledgeable and most of all friendly.

Fa
Review №64

Did not take long to check slingshot for problem and to order part. Very helpful and friendly

Wi
Review №65

Purchased a new Roadmaster on my second visit. Bob was very helpful in helping me with detailed answers to all my questions & concerns. I was pleased with the entire transaction

Pa
Review №66

I did a Motus demo ride and then purchased a MST from them, great to interact with and helpful.

Tr
Review №67

GREAT PEOPLE DEFFENTLY RECOMMEND THIS STORE ESPECIALLY THE OWNER,THANKS MONTY

Re
Review №68

Very friendly staff

Jo
Review №69

Nice shop, lots of cool bikes! Cant wait to see their Moto Guzzis!

da
Review №70

This dealership is a great place to buy great service sales parts the whole staff is awesome I would buy from them again and recommend them to any one looking to buy a bike

Mi
Review №71

Friendly staff. Made me feel like family.

St
Review №72

Talked to Bob today about a bike. Very easy to talk to. Definitely going to be heading that way to talk more, about a new ride.

Ri
Review №73

Had a very nice time talking with the owner.

Ri
Review №74

My interaction with all employees was excellent. The actual service required more than the factory recall specified but everyone was prepared to handle that. My thanks to all.

Da
Review №75

Awesome dealership! If youre in the market for an Indian shop around but buy here!!!!

Jo
Review №76

Always a great experience. Friendly staff.

Da
Review №77

“Two buddies of mine bought a bike in SC and said you wont get a better deal. After a couple very pleasant online and phone conversation with both Monty and Bob, I decided to take a chance and drive the 2 1/2 hours to Greensboro. Im so glad I did. I didnt get the hard sales person pitch, Bob answered all my questions, let me test drive without a problem, and while he didnt try to upsell me, I ended up buying a XCT rather than the plain XC I came in for. Im extremely happy and have since spent more $$ on goodies. Thanks Indian of Greensboro.”

Ch
Review №78

Great place owner is very nice and the manger is to. They are very friendly

Ro
Review №79

“Andrew was able to answer my questions at the time of my visit. Im looking forward to visiting again!”

Wi
Review №80

If you want to talk to knowledgeable about motorcycle come here

St
Review №81

Fantastic experience with a great bunch of guys. Ill be buying there again!

Ja
Review №82

Typical dealer, in a great space. Great Service

Sy
Review №83

This company is amazing and they treat as your part of their family.

Da
Review №84

Love everyone there.Best place to buy new or used motorcycle. Go check out what they have .David McDonald

M
Review №85

Quality dealership ethics, selling quality merchandise. They deliver what they promise and follow through to ensure satisfaction.

Ro
Review №86

Absolutely Beautiful bikes.

Ri
Review №87

Excellent personnel, helpful, and knowledgeable.

Ra
Review №88

“It was a true pleasure dealing with everyone in this dealership.

Do
Review №89

Nice selection of bikes and slingshotsp

pa
Review №90

For me to travel from New Jersey to buy from Bob & Monty says it al..Service service and did I mention Service.This is a family which is why I spent my $$$ on Main street not wall streetGomez

Sa
Review №91

Great customer service

Tr
Review №92

Nice bikes!

re
Review №93

They have some nice slingshot

El
Review №94

You Guys Are The BEST!

Mi
Review №95

Great people and place

Ga
Review №96

Great as always

Je
Review №97

Good spot

Ch
Review №98

Maybe revisit this weekend...

Wi
Review №99

Not too friendly

Ri
Review №100

“great people”

Information
100 Photos
100 Comments
4.7 Rating
  • Address:201 S Church St, Greensboro, NC 27401, United States
  • Site:http://indianmotorcyclegreensboro.com/
  • Phone:+1 336-763-5621
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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