The staff at Extra Space have been great!! Brooke and Becki have been very helpful, making rounds on the grounds and keeping the area clean and in good working order. I feel safe at this facility because of their attention to detail. Great staff, great units. But the units do not have electricity, which would be helpful.

Becky was excellent. Her customer service focus excellent. She represents your organization very well consistently responded to my questions and went out of her way to ensure things were done openly and effectively. When my needs require storage in the future I will certainly rent from your team. Thank you Becky.

Marcia was amazing! My plans changed at the last minute and I needed to cancel the storage unit. Marcia called back within 2 minutes of me canceling the unit to get clarity on my reservation. She was very professional and you could tell she knew what she was doing. She definitely deserves a promotion or raise!!

The ladies at Extra Space made my rental process very seamless and quick! I came to them with a few unique needs and requirements and they were accommodating throughout the entire process and never made me feel like a burden. Marcya worked very fast in getting me straight to the lease phase to meet my tight deadline all while having an upbeat and friendly attitude. I’m glad to be at this location & trust that our business items will be safe, secure and easy to access during our time here.

Brooke and Daniel made my experience go by smoothly. Thank full for them

Becky was great! She explained everything to me and made sure I understood everything before we ended the call! Great customer service and great rates!

Brook and Becky have been very great. Awesome personality, great customer service. I will recommend extra space self storage to anyone.

Brooke was so incredibly helpful. Best customer service ever. I highly recommend Extra Space storage for all your storage needs!Becki was so helpful with our move out. She’s awesome and explained the process very thoroughly. I couldn’t be happier!!

The service was excellent. Marcya took great care of my needs. She made sure that I had the correct size unit for my belongings. It was quick and easy to rent my space. I would recommend the location to others.

I always have great service here but my experience today with Becki was absolutely phenomenal! She was such a great help and super knowledgeable!!

Price was great and everyone was so helpful especially Becki who helped me understand the final move out procedure

We had a great experience with Extra Space and Brooke who helped us get everything set up. She was very friendly and helpful.

Let me say that at this location Becki Rella has exceptional customer service. She was very friendly and polite. She guided me through the whole process of renting a unit and making my payment. It’s rare to find such excellent customer service these days. Thanx Becki 😊

My experience has been great so far. Brooke helped with accommodating me, listening to my needs for storage and giving me the best recommendations for a storage unit suitable to my needs. She made it easy! I didnt have to call around (which I normally do), but I felt right at home from the start! Marcia helped explain the details of my agreement and answered any additional questions I had. I am overall...Completely Satisfied with the team, their efforts, knowledge & reassurance and most importantly my decision :) Thank you ladies!

Becky was very pleasant and willing to help me over the phone. She has excellent customer service.

Extra Space Storage the Greensboro location should be honored to have such an asset on their team. Marcya went above and beyond to deliver exceptional customer service. She was a great pleasure to work with. She gave us our options and made a few suggestions which made our decision a little easier. Marcya is very personable people oriented and has a great attitude towards her job, I appreciate her candidness and her expertise it was such a great pleasure to have met her. Thank you for making the process run smoothly, again thank you so very much.

Brooke is very kind and helpful. Very great attitude

Great service. Brooke was extra helpful and even gave us some cold water. Would def recommend!

Very nice place. My whole lock glider thing that was attached to the storage unit completely came off the first time I used it but they were so helpful and fixed it immediately within 15 minutes. I definitely recommend this place its a great storage unit for great price.

I really liked the way she took her time and made me feel appreciated.Thanks again!

I would like to give this place a good review because the lady that helped me was very nice. However, 5 stars is NOT how I feel about this place. I put in a reservation to hold a unit for myself online but was immediately called by the store to go ahead and pay for everything ( you know not just a deposit) which I Initially thought it was crazy because online it clearly states that you don’t need a credit card to reserve a unit but whatever I went along with it and paid to reserve my unit which was $102 and some change now that was only three days ago so I found out shortly after that I would not need to move so I called them to tell them this so I can get my money back because I hadn’t actually moved anything in or signed a lease- nothing like that. I even told the girl that I wouldn’t be able to move in until at least 2-3 weeks and asked if the monthly payment would start then or when I moved in and she said when I move in- so I think okay, cool. Well when I called them to cancel I was informed that I would not get my deposit and first months rent back because when you set it up and they receive payment that’s confirmation that you are renting the unit. Even though that was never expressed to me in the beginning because had I’ve been told this information I would not have booked a unit with them. So my recommendation is that you for 1-go somewhere else and 2-don’t book anything with them until you’re absolutely sure that you were going to be moving in. Like I could see them not paying me the deposit back but not refunding my month I paid is ridiculous when I never signed anything and was specifically told it wouldn’t start until I moved in and she even told me that it started from the day I Paid the money. So I was lied to when she told me that it would not start until I moved in so actually when I moved in I would only have a week left before I had to pay again which is not what she told me. You should really be more clear with your policies and make sure your customer knows exactly how and what they’re being charged for. I’m VERY upset about this. I will NEVER use them again.

I came in to Gate City Blvd today to close out my storage unit. I spoke with Becki Rella who was very pleasant and super helpful in explaining the next steps. She made the process very easy. I will definitely use this facility in the future. Thx Becki!

Today I received excellent, fast and professional service. And more importantly friendliness!... Yeah to Becky😍

I just want to say my 1st time experience was exceptional!! Brooke made my transition so much easier! She is awesome and has exceptional customer service!!! She is an asset to your company! Keep up the great work Brooke!!! You definitely give Extra Space Storage a Great name!!!

Price is a little high but theyre very nice here

I scheduled a storage online, but decided to go another route and Marcya was very kind and friendly and refunded me my money because I cancelled same day. Thanks again Marcya!

It was quick and easy. And polite with masks up.

The guy in the front was very helpful..... I wish I remembered his name... However came in pretty late he was still able to help me... He was a very nice... He had little corny jokes that was even better.... He offered boxes to me, but I decided to purchase my own... The smell in there was awesome... Buildings were clean lobby clean as well.... My favorite was the customer service

Excellent customer service I like knowing that my equipment is safe stored here at theAll of my questions were answered Thank you

Easy process. Brooke is awesome!

Mrs. Marcya was extremely Professional and very Helpful. Keep up the Good work.

Becky was great ! Very knowledgeable and pleasant.

Those two ladies Brooke and Marcya are the best!!!! Great customer service very hands on and fur filled every need that I asked for. I can admit I was being alittle difficult, but they didn’t sweat and continued to be professional. Thank you once again

The lady at the front desk is super amazing!! She’s helped me out a lot and has put plenty of smiles on my face. Give this lady a raise!!! She’s AHmazing. The storage unit itself was very easy to use and convenient for my schedule. Thanks a bunch!

Brook was my contact when I arrived..Very helpful, answered alll my questions, gave me many options, and also showed other products...boxes etc...She also assisted me on my device to get this contract started...Smiling and friendly...very thorough! Shes awsome! The other lady in the office was great as well! Thank you❤Maybe a raise is in order??😁

Brooke and the team provided outstanding customer service for us. We had to move suddenly to care for a sick relative in another state. They made the move-in process quick and easy. The unit was clean and adequately fit our needs. A team member was always available whenever we called for any reason, someone called us back promptly. Because of the move we had to store our belongings for 2.5 years. Subsequently my husband and I missed a payment due date, Brooke explained the process and helped us navigate forward to next steps which eased the anxiety of being so far away to manage affairs personally. She had great suggestions and provided a suitable, solid work around for our situation.Recently weve vacated our unit. We are completely satisfied with the experience we had with Extra Space.

Hey iam the owner of kingdom Freights of NC, we had some things we needed to store at Extra space storage (Marcy) 😆 and hope iam saying her name right because she was awesome, (Marcy) ( yes I know I said it (twice)she was so good the company will know who she is, iam a business owner also. she was very kind and when I didnt know she just helped lol sometimes when you dont know, people will.treat you different, she was total opposite. I recommend the company, but the are doing well because she is there.

They were awesome and worked with my schedule so I can get my things moved in. Quick easy and no hassle at all! Thanks y’all forreal!

Great experience. I would would highly recommend this company.

Very knowledgeable and professional.....service with a smile

Great service! Very fast & convenient! Brooke was soooo helpful & I recommend this location!

Thanks Becky for providing exceptional customer service!

Great stuff and clean safe facility! Marcya I as very friendly and helpful!

Good morning, I was so impressed by the customer service I received from Marcya and Brooke . They were friendly informative and oh so kind.It is truly pleasant experience and I would recommend extra space storage on Gate City Blvd to any body that was looking for storage company.I want you to know they represented you company in such an awesome way.They are phenomenally.

Brooke and Marcya are always a joy to work with. They are friendly, professional and knowledgeable. Highly Recommend!!

Great job 👍!!!! Marcya was very helpful and knowledgeable! Friendly and chipper!!!! Great customer service 👍👍!!!! Highly recommended!

Excellent customer service! Ms. Marcya was very helpful, knowledgeable and answered all my questions. Id definitely recommend thisExtra Space Storage location.

Marcya did wonderful. Very personable and knowledgeable. The building could use some upgrades...possibly changing the narrow door into a wider one and having more cart available.

Everything was great Marcya was very friendly...felt as if I had known her personally. I did my application over the phone very painless. From the time I called them up until application and payment was received was less then 30mins total. Would definitely recommend...

Great prices and great service

Marcya did a phenomenal job accommodating my needs. She even worked very hard to fulfill a last minute request. She did it all with a smile and a positive and professional attitude. She made it a wonderful experience for me, and I will definitely recommend this location to my friends and family. I believe shes a great asset to the company. Thanks Marcya!

The process to get two new storage units was simple and fast. Marcya was amazing and made things easy. Would highly recommend for your storage needs.

Brooke was Very nice and friendly helped quickly! Love to go back!!!

Becky and heather were great assisted me with whatever I needed

Super helpful! Explains the contract thoroughly and the paperwork before move in process is super easy.

Marcia provided great customer service. She was extremely pleasant and attentive to our needs.

Marcya was very helpful in my storage setup. She was very pleasant, and was able to answer all my concerns. Thank you Marcya! Storage facility is very clean. Am super pleased with unit. Thank you!

Marcya was super friendly. I was waited on promptly and she took care of my business. We would rent from this facility again in the future should the need present itself.

Brooke and Marcya are wonderful. Very kind and helpful. Give them a raise!!!

Marcya was AMAZING during my entire reservation process, even when i was having some issues on my end, she was SO patient and understanding. Great conversation & customer service.

Brook was very polite and helpful

Customer service has been outstanding. Brooke was great to work with and very helpful, as was Marcya. I appreciated the efforts put into making social distancing easy inside their office, as well being able to complete the rental and transaction process completely contactless. Very pleased.Id give 5 stars, but the parking lot and entrance can be frustrating when there are vehicles, other than your own, coming in or out.

Brooke was awesome ❗️

I came up here for one unit but ended up needing a different size. The staff was really helpful in answering all my questions. Ive never had to use storage before and they made the process very easy. They put my concerns at ease and gave me an exceptional experience. I will definitely be recommending this facility to everyone. Come see Marcya and Brooke!

These two woman Brook and Marcya were the best. Very very great at what they do. They engaged with me and helped me. I would reccomend this place to anyone awesome customer service

Marcya was great! Super quick & super helpful!

Marcya was great very quick and she explained everything in detail. I highly recommend this place.

Signing up for a unit was super easy. I reserved on their website and got a huge discount there. Then I spoke to Marcya on the phone. She was excellent. Very polite and helpful. I signed the lease online and they emailed me the gate code. Took me less than 30 minutes. Great experience.

Helpful, friendly staff and clean facility.

Awesome customer service. Marcya made the rental process super easy.

Easy experience! Issue completing online but it was handled quickly and with such a pleasant attitude. Much appreciated!

Marcya and Brook were awesome and very informative and had amazing attitudes.. They Made getting our unit fun and incredibly eazy. We would definitely recommend this particular location to anyone looking for a storage unit

Marcya was very helpful, and friendly. She made my transfer easy and quick.

If youre looking for a clean, orderly and easy to process payments, Extra Space Storage is your answer to your storage needs.

Marcya was very rude on the phone could not answer any questions I asked She was the associate I spoke with during my call. She would not let me speak with someone who knew more information or a manager she just continue to repeat the same unhelpful information.

This place is nice and affordable with great customer service!

This was quick and easy. Marcia is was helpful and courteous.

The ladies at the front desk were amazing!Was there in and out.. very knowledgeable and attentive. Very impressive! Thank you for everything. Laura Muñiz

E. Brandon gave me the best customer service anyone could ask for. He answered all my questions and he was patient with showing me different size storage units. All around good service!

Marcya made it simple and was super friendly. Would definitely recommend!!

Very clean. The staff is very helpful. And having to purchase insurance with my unit insures me my valuables will be safe

Nice ppl brook marcya

Great service, very professional property.

Super nice people, they help me with everything and answer all my questions 😀

Wonderful experience talking over the phone! Marcya was very friendly and helpful!

Vary responsible and understanding

Great great great! Hassle free! No issues for the 2 months i needed storage with them!

The ladies at the front desk were truly amazing! They made the hard situation feel much easier and helped out tremendously! I highly recommend! If you get a chance to meet Bria and Brooke they will surely make you move-in seamless. 5 stars!

Im sharon c. and Ive been an extra space storage (ess) customer for several years. I truly want to thank them for a sincere and genuine experience doing the time Ive been here. They have been very kind, respectful and attentive to all of my needs; over and beyond their duty. The quality of service is not only excellent but very professional and welcoming. I feel my belongings are safe and secured in their hands. Lastly, Ive have been with other storage companies, ess is foremost the best.Sincerely,Sharon

Great customer service from Marcya. She made it very easy. Gave great information

Marcya is the bomb!

Reserved a unit online (very affordable web rates) and a staff member gave me a call the next day. Marcya was very friendly, informative and helpful during the phone call to finalize the lease. Thanks again, Marcya! I also love the new contact-free measures the company has took on signing contracts, securing a unit and providing access information --- very fast and convenient. I have used this extra space storage location at least 5 times now and will definitely come back if I need a storage space again!

YO BECKY IS AMAZING LOVE HER!!!!!

Staff here is always helpful and professional. Marcya went above and beyond to help me find the correct size unit for my needs.. Highly recommend.

Very helpful, nice and professional customer service. The facility is also kept very clean. Would recommend to friends and family.

Staff was friendly and very helpful. They took care of my needs quickly.

This is a great place to store your possessions..... good access.... good rates.....the people are very friendly and helpful..... Brooke in particular has helped me immensely...and not just with storage issues..... twice now shes saved my bacon with my debit card...once I lost it and she helped me retrace my steps....sure enough Id left it at dollar General...lately Ive been having on and off problems with my debit card not working.....today Brooke spotted the problem immediately......the chip is about to come out......thank God for people like Brooke who go beyond the call of duty.....she makes doing business here a pleasure...

I went in to extra space storage and Marcya had me in and out while on my lunch break, she thoroughly explained the process and I did not leave confused at all. Great place to use and great customer service by Marcya.

Marcya was the bomb! Great service

The Manger Marcya is very respectful and Helpful most of all very Kind. The storage area was very clean. Great prices. I would recommend them to any one. SN. If you like me and wait to the last minute to do things this is differently the place for you. Great customer service. Thank you Ms. Marcya.Be sure to check them out yall.