We got a great price on our Yukon, I would definitely recommend this place to my family and friends! Thanks Scott!!!!👍🏽👍🏽👍🏽

Great experience up there! Jordan knew what I wanted found it boom! Fastest I and out car buying experience ever!

Excellent!! Highly recommend this dealership! Friendly staff, not pushy! They made the process seamless and enjoyable. I will tell all my friends and family to shop at Donaghe Buick GMC in Greenville!

This dealership seemed great during the buying process (twice). I have now had two new cars that with severe mechanical failure twice. I now am making payments on a vehicle that is sitting for what was told as several (weeks)- just to be looked at. They have made no effort towards getting me into a loaner because as Clifford in service said good luck Hertiage and other dealers arent going to get it worked on any faster. Okay, so you cant help me and you are saying you wont pay to have it taken somewhere that can. < THIS is not service.Save youre money and energy and go to a large dealer with a solid service team. Better yet, one that stands by the GM product when a (2021 Yukon Denali) is not even able to drive less than 90 days after buying the vehicle NOT ONCE but TWICE. AVOID THIS DEALERSHIP!

The Service team at Donaghe is always courteous and professional. The work they performed was excellent. I am a loyal customer to Donaghe because I know I get a fair deal when buying and having service performed. They are the best dealership I have ever worked with.

Frank the service manager is awesome to work with. Made everything extremely simple and quick and cheaper than quoted. Would highly recommend going through him. Whatever they are paying him, he needs a raise!

Very friendly family, I told Jordan I would have 2 small kids with me if we could do anything before hand. Everything was done when we got to the dealership and we were done in about 30 minutes.

Thank you Clifford... You and your team are great and Im definitely not going back to NTB as long as the service continues to be great. Thanks Again Guys

Everyone was very friendly and willing to help!! Josh was great at answering any and all my questions and made the buying process fast and easy!

Ive never had a nicer experience dealing with a dealership. Jordan was extremely nice can not say enough about this young gentleman. He made this whole experience very enjoyable and will be back to buy my next vehicle from yall. I have already started recommending this dealership to my entire family!

I have one concern. I took my vehicle in for a drivers side door seal torn. The service writer took my information and told me he would call and set up an appointment to install it as soon as they got the part. After approximately 2 weeks I called back to check on it because I had not heard anything. After talking to three people and being told they didnt have the part by the parts department, I finally got to speak to the service advisor. He put me on hold and checked again. He then came back and said he had the part and set up an appointment to get it installed. Doesnt seem like a very efficient process to me. Every time I call to speak to a specific advisor I get a message he is not available and when I leave a message and wait a couple of hours for a return call that never comes, I have never received a return call when I get that message. And have never got a return text from the texting system when I try to contact the service writer that way. System needs to be used or done away with.

Fortunately my battery died around 10:30am on a Saturday just a few miles from Donaghe Buick, and when I called they referred a tow company to me that was also nearby. Wait time for the tow was approximately 20 minutes. I was able to have the battery replaced and also an inspection and was on my way in about 45 minutes. The service manager was professional and helpful. Appreciate that they were open on Saturday and was able to get this resolved quickly, and grateful this did not happen on a Sunday.

I purchased a 2021 GMC Acadia SLT. Micah the Sales Manager was great and made everything easy. Josh also a Sales Manager did my did all the paperwork and I was very happy with the outcome.

Jordan Guidry did an amazing job! I would recommend him anytime. Thank you.

The fastest car buying process I have ever been through. They were prompt, honest and kind. I knew what I wanted and they wasted no time making it happen.

The salesman that helped us (Danny Burns) was very knowledgeable and made the car buying experience very easy. Even though the weather was bad with heavy rain, Danny made it possible to take a test drive.

I purchased a new truck and the sales person was amazing. He was the best salesman I have ever dealt with. Francisco does a great job and really understands the customer. I wish I could say the same about the service side personnel in that place. Francisco was basically the one that helped us there and he does not work on service side. I would suggest a little more training on both techs and servicing personnel. They need to make sure that vehicles are properly checked before returning to customers. I felt that they do not car much since it’s not theirs. I had asked for a wash and it shows it on receipt. Same thing not completed. I live over an hour away and had to go back 3 times for my truck to be ready. 2 times there were issued not corrected. Like I said on the sales side everything is good.

Was vey interested in a buying a car from this place but was turned away because I had my own financing. Either finance through them or have a good day.

Scott was great to work with. He made our buying experience quick and easy.

Had outstanding service yesterday buying our 2018 Nissan Frontier! Thanks guys!!!!

My husband and I went looking to purchase a used truck to replace his truck. We didnt figure we would be able to afford a new one so used... We got to the dealership and Ed walked my husband around to look at the used trucks and there was nothing that peaked his interest. So, Ed showed my husband a 2021 extended cab( we have 4 kids so we need room) GMC Sierra. Never thought we could get it and didnt want my husband to get his hopes up BUT... We drove off the lot with it because they made it happen and made it affordable. Now I dont have to worry about the old truck falling apart while we are going down the road. Im truly grateful and thankful.

Trying to buy a second vehicle and was told they cant sell to me without a trade in....thats ridiculous.

I bought my truck from California and never visiting the dealership. James made this a quick easy and satisfying process. The only thing that could have made it better would have been if I could have wrapped the shipping into the deal because I know it would have been a seamless and timely based on how I was treated in the rest of the process. I couldnt have imagined a smoother process for it being a 100% remote transaction.

Don’t waste your time if you don’t have a trade in. We went to purchase a new truck and got turned away by the manager because we did not have a trade in. We will never go back and will not recommend this dealership to anyone. This is not the way to do business.

I was not a local customer and had no prior knowledge or experience with the people at Donaghe I cannot express how great the entire process and experience was. The sales and financing team were always available to help and answered any question that I had. The entire process was so professional and made a stressful process and decision entirely comfortable. I cannot thank everyone enough.

My best car buying experience......EVER!!!!!! First, Skylar was personable and never pushy. Great professionalism and customer service. Jeff Corley was equally as great. Todd (Finance) described everything fantastic and made sure we had no questions during the closing process. Kuddos goes out to Charlie in Service. Without my past experiences with him, none of this would have happened. Hats off to the entire team at Donaghe.

Friendly & fast! Thank you Francisco in sales & Micah in finance for your quick, painless and respectful customer service. I have never had an easier vehicle purchase! We were so pleased with the entire process from start to finish and got to drive off the lot with the vehicle we went in for. Thank you again Donaghe Buick GMC- we will be back sooner than later all thanks to Francisco & Micah. With their the incredible customer service, you will continue to create loyal guests!

If there was ever an employee at this dealership that deserves a raise it is Charlie Roberts! This employee makes your dealership shine on his own! Charlie, always takes care of his customers above everything else and as you can see in my business with Donaghe, he is the main reason I return because after the sale is the most important part of a SALE!!!! To Charlie Roberts and Donaghe Buick GMC Thank you!

I brought my 2018 Acadia Denali into the dealership after several weeks failing to recognize that it had been put into park, flashing a message on the dash instructing the driver to “shift to park” even when the gear lever have already been moved to the ‘P’ position.I had already gone online to research the problem and found multiple comments, complaints and even a class action lawsuit brought against GMC for this faulty mechanism. So when I got to the dealership they knew what the problem was, and how to fix it.Initially the service tech explained that they would need to order the part(s) and since I drove nearly an hour from home to Greenville, TX, they had no available loaner vehicles, he recommended that I return with my car after the parts came into the dealership.However, upon further checking, they did have the part(s) to fix my car, they were very efficient and professional in getting it fixed in a short time-frame, and within about two hours time, I was back on the road driving home!Ive had more than one occasion to use the service department at Donaghe Buick GMC and have always found the customer service very friendly, helpful, efficient and knowledgeable. I would highly recommend Donaghe Buick GMC to my friends. Thank you and keep up the excellent service!

Fast and efficient. Met my needs. Matthew was great with his help. We could not have done this from Colorado without the help of Matthew and the F&I rep.

Frank was amazing and helped us so much. He was so helpful and so nice

Absolute worse place for service. Since it changed ownership and the service manager left, the customer service standards have gone out the window. You schedule a appointment, you wait around to be acknowledged and nothing. You end up leaving asking yourself why you gave them another chance. Somethings never change.

Found the truck we wanted online at Donaghe, they had the largest selection of SLTs. The purchase process was painless! From arrival to drive away in our new truck was 2 hours. No mind games, no pressure, just good, friendly discussion that led to a great deal on our new truck. Go by and see James!

As always, fast, helpful, efficient service at an affordable cost. Plus all the perks like courtesy rides or comfortable waiting.

The service department continues to be a standout group of men and women.

Best dealership Ive ever used! Fast, professional and most importantly honest! James was a great salesman and Barney and Mika in finance were amazing. Thanks Donaghe GMC!

Danny Burns was awesome in helping us buy our new Buick!

Josh the salesman was very knowledgeable and eager to help with the terms I asked for. Barney in finance was extremely helpful and worked for my best rate. The response time in getting it done was very fast just as I wanted and the trade in price I received was more than fair. This was the easiest trade I have had! I definitely will be recommending my family and friends to Donaghe Buick GMC.

Oil change and inspection were done in a timely manner and I felt valued as new customer.

Quick efficient service on two of my vehicles. Had an issue with one we worked though and resolution was fair to both sides. Have been servicing in Dallas will be switching service here. Jad in service is great to deal with.

Friendly, pressure free, willing to work with us

Customer service was amazing, prices for the work done was also outstanding. I got the oil changed, got an inspection, and had a recall taken care of in about an hour and a half. They treated me like I was the most important person there. Great place

I first want to say that I hate the process of buying a new car. I had been looking for a new car for about a month and was planning on going to a dealer in a Dallas the next morning to purchase a car that I had looked at the previous weekend. A friend recommended that I go to Donaghe first and said that they were honest, easy to work with and the process didn’t require a lot of haggling.Let me tell you I was happy that I went. From the second that I walked in I felt way more comfortable with the process than I had at any other dealer. I worked with Josh, Micah and the finance manager. All of them were great, easy going and never tried to pressure me in to anything extra. I can honestly say that I will be purchasing all of my future vehicles through them.

I had been looking for a car for literally MONTHS when i stumbled across a jeep (which was my ideal vehicle) on their website and emailed them about it. I immediately heard back and was treated with the highest form of respect, knowing i lived two hours Sky basically had everything done for me when i got to the dealership all i had to do was make sure i liked the vehicle in person and sign some papers and i was done! overall amazing experience with a great group of workers! i have now talked my grandparents into looking into trading their vehicle in here!

Overall satisfied. Charlie and Andrew in service were amazing. Was confused when service/parts manager told me that he didnt price match tires when it says so otherwise on your website. Feel like he might have been telling a story because he works off commission. I do my entire service with Donaghe. I had problems with Brittian Chevy please dont disappoint me.

My Wife and I had such an amazing truck buying experience! Made an inquiry on there website the night before, they called back first thing in the morning. They held the truck so we could drive out from Wylie. We worked with really friendly staff, asked if we where Costco members for additional rebates. Very up front on the price with clear transparency. Not pushy at all..PS they have an amazing Pancake Maker.--Clinton

Wow one of the worst dealerships I have ever been to they lost 3 potential car sales over the $700 less than asking price that I offered them.These guys play games tried to hard ball us on price to get us to pay sticker!!! Someone should instruct these guys the car business is not about making huge profits on one car but building a relationship with Customers for current and future sales!!!! The truly sad part is maybe we would have gone up on our offer if he had let us test drive the car to fall in love with it but no salesman insisted if we don’t want to pay full price for the car not to waste his time with a test drive!!!!!!

Bought a new 2017 Denali Dually from these guys and all I can say is WOW! After a horrible experience at a local Houston dealership I decided I needed to go elsewhere and I was not disappointed at Southwest. These are some great people to deal with, and they went above and beyond making this an easy transaction. Will and Justin both worked hard to make sure I got exactly what I wanted at a fair price. Next time I buy a GMC or Buick it will definitely be from these guys!

All that work here are so friendly and do a great job. I recommend them to everyone. It is a very nice and clean place with a little play room for kids (which my grandson loved) and the coffee is fresh.

Absolutely recommend this dealership. I was in and out in under 2 hours. Salesman had the truck ready for me to drive when I pulled up. Was able to come to an agreement on price within 30mins. Gave me all the GMC incentives I qualified for. I’ll return for more busy here. Will be recommending to all my friends and coworkers. Love my new 2019 AT4!!!

Very fast service and had the car pulled around when I arrived. I drove from Dallas and am very happy that I did! Highly recommend. Ask for Skylar 😄

So far I have been extremely impressed with the level of service from Southwest. I purchased a truck in January 2017, and it ended up having issues. The service rep Chad has always keep me up to date by calling me almost every other day. The issue with the truck couldnt be fixed so the sales manager Justin has worked really hard and has been able to get the 2017 traded in for a 2018 without changing my payment or making me upside down, all while making sure to keep my gap insurance and extended warranty. They really know the meaning of customer service there and have shown genuine caring and support through all of the issues and the trade.

Absolutely thrilled with our service experience! Chuck and the technicians worked hard to get my Yukon ready before I had to leave town for a meeting. They explained exactly what was wrong so I could understand. There were no hidden fees in the cost of repairs. I paid exactly what I expected to pay. My car was even cleaned and returned spotless!!! It was a great surprise!! Chuck was great at keeping me updated on the status of my repairs. Im a faithful customer from now on!!! :)

Sales personal were professional and seem to have a good knowledge of GMC Canyon.Most questions were answer immediately and others were same day. Sale was completed pretty fast almost too fast. Overall, I am a happy consumer. I would had rate experience higher if I got vehicle for $2000 less.

I have purchased two trucks from Southwest. Everyone there is super nice. They helped me find a cab chassis and have a custom bed installed. My salesman Skylar was a big help and very informative. I would highly recommend these guys to anyone looking to buy a truck. They are the BEST! My only dealer from now on.

If you are looking for an easy car buying experience, this is the place to go! We drove over an hour to get to this dealership and it was so worth it.Not your typical dealership. We did not experience any pressure from the staff. They treated us like family! Not only did they get us a great deal on a brand new Acadia, but they made sure that we understood exactly how to work all the new features on the vehicle and set up our OnStar! If you head to this dealership, ask for Skylar! He is awesome and will help you find the perfect vehicle for your family. Thanks again Southwest Auto Mall! We will definitely be back to purchase another vehicle!

Our Service Writer, Andrew Bradley, was very helpful and I felt like the actual service provided by the Service Tech, Stephen Turner, was thorough and he was careful to address the problem with my vehicle and check to ensure that there was no other damage to the engine from an overheat.

We had a great experience with these guys. They made everything from trading in our old vehicle to finding our new one go smoothly. We were able to test drive several different vehicles which helped us decide which new one fit our familys needs perfectly. Skylar and Justin were extremely helpful and were able to answer all our questions and concerns. They gave us a great deal on our trade-in and the new vehicle. Although we live quite a distance from the actual dealership, with the great buying experience and outstanding customer service we will definitely be a repeat customer. Their friendly no-pressure atmosphere made us feel like we were their most important customer. That is something I havent experienced from any of the bigger dealerships in the metroplex. We recommend you give the folks at Southwest Buick GMC a call.

We loved the fact that Skylar wasnt pushy at all and pointed us in the right vehicle more suited for us. Every sales person needs to take a page out of his book on how to treat their customers. Everyone at Donaghe Buick GMC was outstanding.

It was a pleasure to deal with Justin and the staff at Southwest Buick GMC. They gave me their best price right up front and it was extremely competitive. I highly recommend them. Buying a car isnt always the most pleasurable experience. These guys are working hard to change that perception.

Best place to purchase a vehicle, I had been in the market for a Jeep Wrangler for awhile. When I saw they had one up for sale I called and Josh was the salesman who help me. He was very polite and patient with all the questions I had. He even took pictures and sent them me, I was able to negotiate the price over the phone before purchasing the vehicle. Best car buying experience I had with Josh, will recommend him to all my friends and family.

I had a close friend tell me about her experience buying a car from Southwest about a year prior....we both live in Frisco, which is about an hour away, so I was surprised to hear she drove so far...until I heard about the wonderful service she received.I kept this in mind while I was doing some preliminary research on SUVs, but it wasnt until my car was severely vandalized that I was able to prove how wonderful this dealership is for myself! Josh and the rest of the team at Southwest are WONDERFUL and well worth the hour drive from Frisco. They are honest, upfront, and dont dismiss you after the sale...the amazing service continues and I am so happy to have found their team when I needed it the most! Thank you so much for all that you do - it is truly appreciated!

Normally I would not write a review after buying a car, but I feel like I should let people know about Southwest. Fair, low pressure, well informed, and friendly are words that come to mind when dealing with these guys...particularly SKY WILLS. Justin and Micah are also very helpful. These guys do not disappoint. We will be returning to and referring this place in the future.

I cannot imagine buying a car or truck from anywhere else. The staff and management from Southwest Buick GMC go above and beyond through the buying process and the service after the sale is 5 star. I have purchased my last 5 vehicles from Southwest and I can say without a doubt, I was treated fairly, no surprises, in and out of financing in 30 minutes or less in each transaction. This dealership offers the full package, a great deal on a vehicle, a fair price on my trade-in, and great service after the purchase. If these characteristics are what you are looking for in a vehicle transaction, look no further! Doug Edwards

They are always prompt and considerate. I drive about 40 miles to get my car serviced from this dealer. There are plenty of other options closer but they do such a nice job, I wouldnt want to go anywhere else. Southwest Buick GMC is a small dealership but I would highly recommend them. The original purchase was painless and fair but the quality of their service staff brings me back again and again.

I inquired about a vehicle they had on their lot and was told our price online is the price. He then preceded to tell me that they refuse to sell a truck without financing it. I have cash to pay for it but they won’t take it. I’d take your business elsewhere.

Top notch sales Team and leadership! No hassle from anyone. Very polite and knowledgeable!Did not swarm you when pulled up to look. THAT goes a long way!! Did not feel pressured at all... Very, Very professional across the board!!

My husband and I came to buy a vehicle here and the experience was great. Justin does a great job at what he does and made the buying process really easy on us. We didnt expect to buy but the way they do business made it hard not to. Our salesman was Josh and I would recommend him if youre ever that way. These guys know what theyre doing!

Great sales team. Skylar was terrific

They were friendly and treated me with respect. Very nice facility and good selection. They helped me get a good deal on the pickup that I wanted and needed.

I have purchased SEVERAL trucks from GMC crew. The low pressure sales keeps me coming back. If you are looking for a pushy place to purchase. This is NOT the place to go. Very professional. Highly recommend!

Same excellent service Ive always received and have come to expect.. Friendly, professional service by Charlie and all the techs.

Sky came to me because I was hunting for the perfect truck. He helped me wander for the best truck possible for my family. I needed an extended cab for my friends also so they can voyage with us for a fun time. Sky found the best truck for us. Thank you Sky!!!

Been going here for several years. You cant ask for a better car repair facility than this one. Everyone is friendly and shows genuine concern for you. They explain each item of necessary repairs (and the cost) until you are fully informed. Never any surprises when you get ready to pay! Excellence should be their motto.

We have nothing but great things to say about this dealership. We have bought several vehicles from them. Kyle Neely has always gone above and beyond to make it a great and relaxing experience. Great customer service all the way around.

Came in last week looking for my dream truck Sky wills help me the entire process am super happy with my 3500 Denali HD 2020 great truck ready for any haul thanks to all the folks at Donaghe GMC For the great service !!!

Excellent work and in a fairly timely manner. The only thing that I was not pleased about was the greasy mechanic prints on my interior arm rest and door handle. It is white leather and showed very will the grease prints. But they had vacuumed out the interior and washed the exterior just missed the mechanics mess up.

I came into the dealership not really knowing what to expect. I was greeted by Ed and he was knowledgeable about everything that I had a question about. I wasnt able to purchase that day but I cant wait for when I am able to. If you are in the area, I suggest going to see Southwest Buick GMC and asking for Ed, you will be happy that you did!

I was extremely happy with the service department at Southwest Buick GMC. They were professional, thorough, and very pleasant. I went in for general maintenance and they found issues with my car that I didnt even know I had. They had a loaner car waiting for me and took care of my car quickly and efficiently. Thank you!!!

Not a great experience.I would say typical car dealership.First, I bought a car on Saturday and realized the dang thing doesnt have a place for a spare tire???I called the dealership and told them that was a problem. Their response was sorry about your bad luck.If you buy a car I would think any dealership should give your at least 3 days to return it. The sales guy was telling me all the things the car has, never once did he mention what it did not have.. HELLO pretty important! Please tell your customer this important detail! It is tow truck ride if you have a flat people.Secondly, the day I bought the car I almost backed out cause the Finance guy was so RUDE after I turned down his gap ins. and extended warranty. He totally got quiet and huffed when I declined the extra coverage. He was pissed and said May i ask, Is there a reason why you dont want this this coverage? He pushed me three times trying to get me to say yes. I replied I dont need it. That man didnt say one word after that. It was awkward silence. He was pushier than the salesman! When the GM came out to talk to me about the issue he apologized but truly just made an excuse that the man had gotten over illness and some days he is just in a sour mood. Either way, this is the last time this companies name will be in my pocket book!

If you are looking for a new GMC, this is the place you need to go first. Great service during and after your purchase.

Everyone was extremely friendly from sales to the service department. No one was pushy and gave me options. As a women I was treated with respect and taken seriously which is very important my husband. Working full time he doesnt have the time to shop for cars and relies on me to take care of most of the buying process. Travis my sales person was excellent and took the time to answer all of my questions and concerns. He helped me through the entire purchase from the time I walked on the lot until the time I drove off with a brand new car.

Process was very easy and straight forward. Sky and Justin made the car buying experience one of the easiest.

Bought a 2015 gmc from them late September and 2 months later the A/C went out. Service department is terrible and when I talked to the dealership I was told since it was a used truck that nothing is covered, I understand that part just expected a different response due to it being a small town dealership. On top of the A/C going out the battery was also bad and needed to be replaced. The dealership is absolutely ZERO help when I’m t comes to buying a used vehicle!!! I will not be back and my family won’t either as we have bought cars and trucks here for a few years.

I had a great experance with the sales consltant francisco through to the finance of the truck

Super easy to deal with. Salesman and finance manager was very helpful. AA+

Very easy, and actually worked with me for my price range and have me more than anyone else would for my trade in. Went above and beyond, without pressure. Never made me feel as though they were trying to just sell me a vehicle. They care about customer service. I would recommend Southwest to anybody.

Buying my car there was amazing! I was there for maybe an hour for the entire process. Having them service & wash my car was a great experience as well. They even checked my tire pressure for me because the light kept coming on.

I purchased a GMC Terrain March 2018 and I had such a positive experience here. Sky was my salesmen, he was so helpful and was not pushy like most car salesmen. I could not be happier with my new car and experience at Southwest GMC. When I get ready for a new car again I will defiantly go back here and ask for Sky. Highly recommend.

Sky was our salesman at Southwest GMC, he was up front and honest with us! Best car buying experience I have ever had in my 30 years of buying cars! I would recommend everyone buy a car from Sky at Southwest GMC!

Fast, friendly good service

Service department is a joke. Scheduled an appointment online for a recall, drive 35 miles and dropped it off. Then 30 minutes later get a call saying they to dont have the parts to repair it. Blamed it on internet scheduling and showed zero remorse. I guess buying two new vehicles there last year gets you nothing.

Great dealership.. Sky Wills has always done an EXCELLENT job with us, the past 2 trucks and car we have bought he has helped us with. Anytime we are in for service he will greet us by name and always treats us great.

A very nice dealership. They are not pushy about buying there cars or trucks. I will deal with them again.👍👍👍

Very satisfied with the service and help I received with having my Sierra HD serviced.

It was defiantly an amazing place, the people were all friendly, and my car dealer was David Payne, and everyone should defiantly go to him when you are looking for a new car! David had it worked to where i took my truck home and a driver fly to Louisiana to where i am currently located and picked up my old car, not only where the extremely nice, they defiantly did whatever it took to make me happy!

I have never had a bad experience when dealing with Southwest, now Donaghe Buick GMC in Greenville Texas. It is very refreshing in this day and time to see there are people who are still genuine and authentic. Keep up the awesome work you do.

A not so funny story...Two weeks ago my husband and I were talking about the Terrain I bought here in 2013. It is a daily driver for me and my commute to work. I have 97K miles on this Terrain and still have the original tires on the vehicle. We talked about writing in and saying how pleased we were with the car. I was hoping our Salesman (Sky) still worked there. Of course I put off writing and last week was in a terrible accident and now have lost my precious Terrain. I was so happy with that car and was planning on driving it for a long time. Wish I knew what kind of tires those were....

Great service and Vaughn went out of his way to help me out with my repair.

I came in with a nail in my tire and no appointment. They took care of me right away.