The manager Jeremy did an excellent job of helping us out with an engagement ring upgrade. We got an amazing diamond at an excellent price. Will definitely do business with this store again.

The customer service is phenomenal, I recently bought an engagement ring though a different store and they lied to me and told me it was something that it wasn’t. Of course it bent and broke, they wouldn’t except refunds. So we went to reeds and they really hooked us up and helped us out in finding the right ring for the best deal. I am definitely going there again and I 10 out of 10 recommend!!!

My husband and I have been doing all our jewelry business with Reeds since my Husband of 10 years bought my first piece of jewelry there!! The staff is amazing! Even if you don’t know what your looking for they are able to guide you and help you find the perfect piece!! Just yesterday my husband upgrade my wedding ring and band and Reeds did amazing job helping us finance and made the process so easy!!! They go above and beyond for there customers and we will be lifetime customers!!!!

This was a most wonderful experience. The sales person was professional, kind, courteous but perhaps most of all knowledgeable of the product. She also interacted very well with us as individuals showing great respect for us as customers. It was a pleasure doing business. I feel she gave us the best price and made sure we got the best value for our investment.Yes… I would go back to Reed’s again and again.

Awful experience, ring broke and they ordered a repair, 2 months later still nothing to show for. I understand thats out of their hands, but some of the staff are incredibly rude and nott understandingabout it.

I came in this afternoon fairly stressed, with a question about a gold necklace, which was a family heirloom. First, I spoke with Zuleika Alonso, who was a true pleasure to deal with. I was amazed at her ability to go above and beyond the call of duty...not only were her customer service skills exceptional, but she made me feel at ease and answered all of my questions as if she’d known me forever. I was so impressed with her kindness and professionalism, especially because I had no intention of purchasinganything! I also spoke at length with Gladys, who I felt truly listened and was interested in conversing with me. I’m telling you, if you want to feel at home while inquiring about or purchasing jewelry, this is the place to go. Not only was the service impeccable, but the salespeople had me smiling as I left...even though I was frowning when I walked in. From this point forward, I will buy all of my fine jewelry at Reed’s, as people like this are hard to come by these days. Also, I noticed while browsing that the store was not only immaculate, but that every piece of jewelry I examined was was authentic, top quality and exceptionally lovely. Thanks ladies!

I’ve been working with Jeremy at this store for years. He is very knowledgeable about the products and even helped me customize a few diamond bracelets to make sure they are truly unique. He and this store are my go to for anything in the jewelry world and I highly recommend him!!

Jeremy is the best. He is the only I trust when it comes to buying the pieces I truly want. He has even customized a couple of my pieces for me.

For the last 5 years Reeds has been our jewelry store. Specifically the sales associate Kendra. Shes knowledgeable and very helpful. She goes above and beyond to make sure our pieces are 100% perfect. Just like her!!

I am satisfied with my purchase and also the help I received to find the perfect wedding band was phenomenal! If you ever need assistance on purchasing any jewelry I highly recommend reeds and also Zuly as the salesperson. She went out her way to guide me with my purchase!

Our recent experience at Reeds Jewelers was truly exceptional. Our sales associate Zuleika handled all of our questions and concerns, with professionalism and courtesy. We were able to take our time and make an informed decision. We will definitely be returning for our next purchase

Received the most gracious, friendly service today from the amazing team at Reeds Jewelers, Greenville Mall location. Warm, friendly and eager to assist.Marsha, the manager and entire staff clearly understand customer service and exceeded all expectations!Made my day!!😊

Ive thoroughly enjoyed my shopping experience in Reeds within the Greenville Mall! Everyone demonstrated great customer service and I appreciate that!I will be back! Keep up the good work you guys! All of you ROCK!!

I felt like a Queen from all the special treatment I received. I highly recommend you ask for Tamara! All the associates there were nice, but Tamara was extremely knowledgeable and professional. I am now a Reeds customer for life.

The Atmosphere is definitely different now,it used to be snobbish in an ethnic way,but not any more,I was welcomed and felt humanity there,and spent some $$$

I loved working with Clara while looking for the perfect pair of earrings. She was super sweet and helped me find exactly what I wanted! I would definitely recommend asking for Clara to help you.

I love this place. The people there are so hands on with the customers . I just love them. I would rate Reeds Jewelers 20 stars if I could.

I was just in tonite looking for a Mother’s Day bracelet for the missus. I was met by Clara who was a very pleasant young woman who helped me find exactly what I needed and within my budget. The item appeared perfect at first, but I was concerned about sizing and how it would be made smaller. Clara immediately found the answer to my question and confirmed the decision to buy! Thank you, Clara! I will see you again

The Reeds Jewelers location in the Greenville mall recently provided me with a wonderful shopping experience! After visiting numerous jewelry retailers, this location had the best selection of merchandise by far. Additionally, I received excellent service from Kendra, who not only greatly assisted me with my purchase, but was also very friendly and knowledgeable. I would highly recommend this location to anyone with jewelry related needs!

Reeds has been my go to store for a while now. And honestly, its the customer service that keeps me coming back. Kendra is my girl. Shes my favorite sale associate. Shes simply the best.

I loved loved the customer service here Zuly was very patient with me even when I wanted to try different chains for my pendant she was very helpful and nice and even let me know what a better deal would be according to what I was looking for. I found exactly what I was looking for thanks to Zuly and I would definitely go back, and highly recommend Reeds to anyone!

One star is being very generous. A friend and I went into Reeds to take advantage of their sale on Pandora today. We had every intention of purchasing before we even walked in, however after the greeting and customer service we received by the lady at the counter we will not ever be going back. We will be spending our money elsewhere. Hopefully their management will see this and teach their employees to not be such rude individuals.

Zuly was a very helpful and knowledgeable of the product and she helped me save my anniversary budget disaster.

Ive shopped at Reeds in the Greenville mall on a few occasions and I am always pleased. My latest experience was no different. Zuly helped me pick out Pandora rings for my daughter. She was super patient as I tried to decide on size, style, color, etc. I even came back after my first purchase to exchange one of the rings. She was, again, patient and made it so easy. Its refreshing to find representatives who provide excellent customer service and dont treat you like youre an inconvenience. Zuly is one of the best. Ill be back.

I needed a sentimental pendant restored and the gold plating redone. The manager, Jeremy took the time to make sure the pendant was well taken care of and that the job was done right. I will definitely be a return customer to this Reeds Jewelers

You may have to wait for Service at a counter, but they do take very good care of you and their Customer Care is excellent. The store is amazing. Im very happy that both of my pieces were purchased here.What did I purchase:I bought a tennis bracelet and a ring to match for a birthday gift for a special person. The sales person assisted me with the purchase and thank god, the girl loved the the salesperson suggestion. (I do not like returning gifts) Reeds Jewelers

I really love shopping at Reeds! Every time I go Zuleika is a GREAT HELP. I’ll be back soon ☺️

We had a great experience here. Tamara did a great job! She was so patient as I tried on ring after ring (me and my fiancé are kinda picky) and when we finally found one we both loved, no pressure to pay all at once, or to get a bigger ring, she was so sweet! I cannot wait to pick it up and to start choosing wedding bands. We will be back!

Zuly was such a great help with picking out my promise ring and also getting me a great deal with the promise ring that I wanted will be back again!!

Very satisfied with my experience. I didnt feel pressured at all when it came to buying from reeds. Jeremy was great worked with me to find the right ring for the right price, will be using them in the future.

Love their customer service. Zuleika Alonso is AWESOME! Everytime I go to their store she does a great job help me decide. Definitely recommend her if you stop by their store.

Worst experience ever, me and my friend went in there on black Friday to shop they didnt even greet us o ask us if we needed help. they help everyone us but us, i guess we didnt look like we had money like the other people. maybe we needed to have MK hand bags and shoes to be help because everybody else was all dress up like rich people. we looked great to but we got no help so we left and went to Kay jewelry and got our mom a ring on sale for a bought a 1,250.00 GREAT CUSTOMER SERVICES and great deal.

Great service nice selections and friendly people they also have great warranty plans for their jewelry to

Tamara (Assistant Manager) was AWESOME! Shes very knowledgeable with a great personality!

Have gotten my 3rd lobe pierced here before about a year ago and when I finally got the guts to do my cartilage I immediately though of Maria Tash. The jewelry is a little pricey, but I just dont trust other piercers to be as quick and hygienic as they are here. Ashley was my piercer and explained everything and answered my questions. Come time for the actual pierce it was fast and fairly painless. Definitely coming back for the next one :)

I went into Reeds last night to find a little trinket for a good friend of mine and was greeted by Zuly. She was very kind and professional and asked me all kinds of questions to ensure I found the perfect gift for my friend. I ended up purchasing a beautiful necklace and Zuly made sure to inform me of the care instructions and the warranty information. Thank you Zuly!!!

The place is always neat and the staff friendly. If you go to the one by target it has the best pizza around.

Thank you Mrs. Tamara for all your help you have been soo good to us since we have been customers with you guys for a little over a year now i will not go to anybody else but her she is always for the CUSTOMER and helps them the best she can to the highest level of customer service!!!! I WOULD Highly recommend her to anybody :)

Out of stock on what I was looking for and spent money there every year they wouldnt except a coupon that I had to honor a purchase that would have made them more money than what I was going to spend on what I was looking for.. was there almost a hour to walk out empty handed. They may have lost a repeat customer

Very beautiful bling, very knowledgeable staff. Well worth the visit for gift ideas

Beautiful jewelry. Friendly service.

They are always so helpful and go above and beyond for customers!

I love shopping at this store the personnel’s are awesome..

Such sweet ladies that work here ..they are a great help

Ronnie and his staff were very kind and welcoming. I would recommend this place to anyone!

Very helpful and willing to answer my questions

The store is supposed to open at 10am. I drive all the way over here to pick up a ring but the store is still closed. There’s someone in there but won’t open because someone else is at the bank. I won’t shop here anymore. Service is awful

Margaret is always so helpful and has such a great knowledge of pandora jewelry, she is the only one I will deal with.

The staff was very friendly and knowledgeable about info for getting my babys ears pierced. I will go there to get her first pair of real diamond earrings.

I was trying to make a payment in cash there was two sales associates counting the money and when they were finished they told me I was short a hundred, so I ask if I can count it again, make sure it was the right amount. When they heard that they said they’re not accepting all this small bill and said for me to go to a bank to exchange for a larger bill, saying they couldn’t fit all this smaller bills in their cash register.Terrible service.

Always friendly and I truly enjoy chatting about Alex and Ani products

Needed a 26 gold rope chain and they were able to help, as well as a cool nautical charm.

After waiting 30 minutes in line at the Pandora kiosk with my 3 month old, I showed the woman a picture of the charm I wanted and she said ‘uhm, we don’t have anything like that.’ I told her I found it on the pandora website and she said I must have been on the wrong website because they didn’t have anything like that and I basically needed to learn how to use the internet. She handed me a book and told me that’s all they had and left to help another customer. I flipped through a couple of pages and left. The woman never even checked to see if they had the charm and made me feel ignorant. So I went over to the pandora kiosk at Bailey’s and they got me the same charm ‘that pandora didn’t carry’ and gift wrapped it for me and I was in and out in 10 minutes. I won’t be buying pandora charms or anything from Reeds ever again.

HORRIBLE SERVICE!!!!! I got my ring from there and now they wont clean it and it had to be repaired and it got sent off and they said it would only be two weeks at the most. Then it is more than three weeks and its finally back and they never called me to let me know

Excellent service never leave I unsatisfied

Terrible Customer service! The older lady was extremely rude to us. It was very disheartening being as a newly wed.

Zuleika is great!

A great jewelry store

Sorry I wouldnt buy a piece of bubble gum from reeds got the run around about replace the battery s in two watches that I bought from this they will never get no money from me again.

Great services

Excellent service!

Its the best

Great service!

Love this store.

Excellent