user
Cardinal Honda
531 CT-12, Groton, CT 06340, United States
Appearance
Cardinal Honda
Comments
Te
Review №1

My husband and I had the absolute best experience here. Peter got the exact vehicle we wanted and paperwork was a breeze! Billy, the financial contact did an amazing job with details and financing! We will definitely continue our business with them!

Da
Review №2

The staff did great in assisting me, and the safety rating on these cars is no joke. Recommend buying one if you need a solid and fuel efficient car.

Ma
Review №3

Peter was extremely helpful and went above and beyond for me. I couldn’t thank him enough!! Extremely professional, knowledgeable, and beyond friendly. I will definitely be back to see him when it’s time to get any future vehicles. (: I love my new car.

Ha
Review №4

The overall experience was very good. Took about 3 months for my car to come in, but Jay was great at updating me every step of the way. And I absolutely love my new car!

Sa
Review №5

Cardinal Honda Service department has always given me fair and honest customer service throughout the years. Mr. Nick Rose is my contact service representative that always answers all my questions and takes care of all my vehicle repairs. Appointments are a breeze and their service technicians do very good quality work.I highly recommend Cardinal Honda service department.

Me
Review №6

This is the third time I’ve brought my car in for issues with the rear drivers side tire. I get that Cardinal didn’t put a nail in my tire (twice) but it also feels odd that I’ve got brand new tires and I’ve never had this issue with a car before. It also took 2 hours today to get the hole plugged. Then, in the way home, the low tire warning went off again. I called and they suggested a calibration reset so I tried that rather than spend two more hours there. The repair was covered under my warranty but that’s the only silver lining. I’m honestly pretty frustrated with the whole experience.

ba
Review №7

Needed my splash plate reattached and a recall done . Cardinal did it fast and free of charge. Could not be happier with the service, the speed and the generosity. Thank you, Cardinal Honda, you killed it!

Ha
Review №8

I have purchased two cars from Cardinal Honda and Peter Schmidt has helped me out every time. He is always so helpful with any questions and does the best he can to get you exactly what you need. The service department has also always done excellent work and kept my car in mint condition. They will work with you for any problems and have even given me a loaner car before. Highly recommend this dealership!

Kr
Review №9

I stopped by on somewhat of a whim b/c I knew it was about time for a new car, and I had heard about the Honda HRV. The salesperson was very helpful without being high pressure, and I ended up putting a deposit on the car that day and purchasing it the next day. The process was very quick and mostly painless, and I got a great deal on a brand new car, along with a very fair trade in on my old car. Everyone was friendly and very efficient.

sh
Review №10

Our salesman Derrick Whittemore greeted us with a big happy smile. we had 3 cars in mind he went out in the lot talked about each one we were looking at. I myself only wanted a CR-V but they were all sold. we test drove a Honda Accord. we fell in love with it. he worked with us got us a great deal. he was not pushy like other dealers Derrick went above and beyond for my husband and I. he is also working with our daughter to get her into the car of her dreams. Derrick we will only buy a car from you l. thank you for being a great salesmen we will tell all our friends and family. thank you.

Ch
Review №11

Justin took great care of me and my Type R. Definitely looking forward for my next visit!

Ro
Review №12

Very nice very quickGot the financingGot a brand new carVery much will recommend

Ca
Review №13

My appointment for my first oil change after my vehicle purchase was quick and easy. My service was started on time and completed as promised. I love the new waiting area. It was a very positive experience.

Za
Review №14

Just had our 2015 Civic in for service last week. I was very happy with the service received. Our Service Advisor Arnold was respectful, knowledgeable, and transparent. He kept us posted, gave us realistic expectations and delivered. He was able to answer all my questions with detailed, yet easy to understand answers. I used to be a Service Advisor and am currently working in fleet management, so I believe I have somewhat higher standards then most and Arnold and the service department matched and exceeded my expectations. If the car had been washed / vacuumed (which I did not ask for or expect) I would rate 5 stars. Overall, Very satisfied with the Service Department.

bi
Review №15

I just completed my purchase of a new 2021 Honda Accord from Cardinal Honda. Rob Malardo was our Sales Consultant. Rob and the entire Cardinal Honda Team made the purchase process very easy. This is my 3rd Honda Accord purchase from Cardinal along with other Honda vehicle purchases over many years by other family members. I highly recommend Cardinal Honda for your next vehicle purchase. They always treat you right!

To
Review №16

We are a Honda family having owned more than 10 of these vehicles over the years. Cardinal Honda never disappoints. We bought our very first brand new Honda and couldnt be happier. Kenny made it quick and easy. Selected the car and was on the road in a couple of hours. Top notch dealership!

Mi
Review №17

First time getting my car serviced at Cardinal Honda Groton CT. I’m very pleased. I was greeted by a technician as soon as I drove in and he went over each item with me that was to be checked and gave me a price estimate, most of all he asked me which ones I wanted worked on today. Thank you

Ji
Review №18

Purchased my Ninth Honda from Cardinal, and like all previous purchases, it was easy, simple, and painless! Price was fair, and the sales and business team worked together to get me to the price point I was comfortable with. Another great car purchase experience, unlike anything I had previously experienced at other dealerships. No haggling, or hidden markups. I will never shop anywhere else!

Ho
Review №19

What a wonderful experience purchasing from Cardinal Honda! I had the pleasure of working with Rob Malardo; he is incredibly helpful, and truly listened to my concerns, while getting me the best possible CRV available. He is a class act, and I highly recommend anyone that is in the market to buy or lease, to do so with Mr. Malardo’s expertise. I have purchased or leased from Honda for the last 11 years and this, by far, was the best experience. I love my certified preowned CRV-EXL and could not be happier with quality of the vehicle. Chewy is also happy with the fold-down backseats! 🐾

Pe
Review №20

Excellent customer service. I would highly recommend Cardinal Honda to all my friends as a respected dealership everyone there is a true professional

Kr
Review №21

I’ve always had great service at Cardinal Honda and that is why I continue to go back and purchase my vehicles there ☺️

Ad
Review №22

Our experience was great! Everything was quick and easy. They answered all my questions and provided me with any information I requested. Our sales guy, Jay, was great.

sa
Review №23

Had a wonderful experience buying my 2018 certified Honda Odyssey. Traded my 2008 Odyssey with no hassle. Derrick W. was awesome and wonderful to work with. He did everything for me right there on site and made the process easy from start to driving away!! Would highly recommend him and the wonderful staff at Cardinal. Also thank you to Tobey for taking care us!

Ha
Review №24

Had a pleasant experience with DERICK .He made my trade in process very easy . Professional and knowledgeable. Very happy customer will come back for sure .

Ge
Review №25

Called for a second opinion regarding another dealership. Staff was hugely helpful and gave me the information I needed to avoid making a big mistake.Will definitely stop by here when I am looking for my next car.

Pe
Review №26

Good experience with my first complimentary oil change.

Ch
Review №27

Derrick made the car buying experience quick and painless. He had options ready for me when I wasn’t sure which car I could afford on my own. He was knowledgeable about every aspect that he was a part of throughout the process. If going to cardinal Honda, I would ask for Derrick!

Je
Review №28

We drove 1 and a half hours to test drive a car that we had booked an appointment for. When we got there, the car had already been sold, which is understandable, but it was unprofessional that they didn’t contact us to let us know that the vehicle had been sold, even after confirming our appointment earlier that day. Poor customer service.

Th
Review №29

Traveling all way from Colorado in my CR-V I needed an oil change. After calling several dealers in the area who were unable to take me on short notice, I called Cardinal and they were able to get me in first thing the following morning. Less than $50 for an oil change, complete inspection and a much needed car wash. Friendly, fast and professional service!

Sh
Review №30

Horrendous! Purchased a certified pre-owned H-rv. Girlfriend went in for first free oil change and they raked her over the coals and almost charged her for her free oil change, charged her to rotate and balance her wheels (not lifetime service like every other tire shop in America...) then charged her for a visual brake inspection and made her pay for a Transmission service at over $150 MORE than every other shop I called. This all after she had to wait nearly two months for a second key (as guaranteed by the certified pre-owned designation) and three months for a cracked interior panel (which is also as guaranteed by the CPO). BUYER BEWARE!!!

Ta
Review №31

My husband and I went there a couple weeks ago to look for a specific Honda Odyssey we wanted for expanding family. Diane greeted us right away, being so friendly and ready to get to work with us. Her personality is so welcoming and helpful. She is true and honest. She guided us the whole way showing us all about our dream car and what to do to make it happen. I was honestly not expecting to walk away that day with my dream car. I feel so comfortable going back there knowing she will be there to help us with any questions we have. I also want to thank Arnold who got right to work on our extras we were adding to the car. He also made sure everything was taken care of right away without hesitation. Thank you so much for being so diligent with us! We will definitely continue our service here!

de
Review №32

Very happy with my experience at Cardinal Honda,friendly helpful staffthis is my second car I have bought and have serviced by them,will continue to use Cardinal Honda

Jo
Review №33

My husband and I went to Cardinal Honda on a Wednesday night. We test drove a few cars. The following day I picked up my new Passport. Tyler and Billy made it quick and super easy! Yay! I ❤️ My new Honda! PS, there’s nothing like the smell of a new car 🤗

Ma
Review №34

In and out, quick service. The complimentary wash was not up to snuff, but thats ok.

Ca
Review №35

I bc wish I caught the name of the service person I dealt with. I know he was from Nebraska. What a breath of fresh air he was. He was competent, friendly, answered my concerns promptly and knowing that cost was a concern, and guided me to make the best choices for my vehicle. I had been putting off some things from previous oil changes. He was not pushy and ultimately made my visit so easy. He deserves to be recognized. The previous service techs were ok but not like him. He truly is a people person who takes pride in his job.

Br
Review №36

Absolutely terrible service, would not recommend this place at all. Got a call my car was ready, and they proceeded to have me wait over an hour just to pay. Extremely rude people who obviously don’t care about their customers. These people should NOT be operating, they are corrupt and proceeded to charge me for services that were not done.

La
Review №37

Outstanding customer service, very knowledgeable and they really listened to what we were looking for. Tyler Henton is also extremely respectful and polite, on top of being willing to go the extra mile. He came in on his day off to meet with us. Very trustworthy and I recommend working with him when youre ready to get that car you want. Everyone at Cardinal Honda is fantastic, but I have to give (Kevin) Tobey a huge shout out. I love you brother.

Da
Review №38

Incredible experience. First time actually financing a car, and they explained everything to me like I was 5 (because I asked them to). Not at any point did I feel like I was being taken advantage of. It was truly a painless experience. Kenny Paradis was a pleasure to work with. Ill be back!!

Bi
Review №39

Agreed to price online & text messages. Outstanding interaction and no pressure. Truly the friendliest and most positive experience we have ever had buying a car. Special thanks to Jennifer, Nicole, Corey & Billy who made it a pleasure from deal to delivery.

Sa
Review №40

My husband and I came to Cardinal in search for a bigger vehicle. Diane was our sales associate and right off the bat she was pleasant and never once made either of us feel pressured. We were able to test drive view the vehicle and fill out our application all within the short time we were at the dealership. Chris in finance was also wonderful, explained to us all our options, and processed our lease and registration. We had a great experience and would absolutely refer and come back!

jo
Review №41

Just had $2900 of maintenance work done on my Honda Ridgeline,,truck was running great but had100k without any real service work done... I thought they would at least vaccum & wash vehicle, when i came to pick it uo,,,,,

St
Review №42

Thanks again to Peter Schmidt and Cardinal Honda for another wonderful experience with the purchase of our latest car! We love it and we appreciate everything!

Ch
Review №43

Stopped by to inquire about new car purchasing process (Im buying a new Ridgeline, just need to select the dealership). Very busy, but not a problem there, I dont mind. When salesperson freed up, she spent our entire conversation (less than 2 mins) refuting what Id heard on the phone from a different dealership. I dont doubt she was right, but I could have thought of 10 different ways to handle it. As a salesperson myself Im embarrassed for them. Guess Ill buy the new Ridgeline for someone else. Too bad, because their reviews seem really good.

Ko
Review №44

I just bought used Honda CRV 2016 certified with 182 points inspection. I went home and I started reading the papers and I did not fined any paper about the oil change I called the service department and someone said we did the oil change but we do not provide any paper work so I got suspicious, next day I open the hood and I spotted mouse nest in engine behind the valve cover so I went to Honda today and I met the sales person and I show him the pictures, he was going back and forth and at the end no body approaches me they tried to blame each other for there own failure, so how this is possible the certified mechanic did 182 points inspection but could not see the hazard material in the engine compartment, so to me he never check anything just filled out the paper because think about just to count to 182 takes you some time forget to check every single one .I tall them about the breaks, the car has 38k miles and they didnt have any record for breaks to be changedTo many managers at cardinal Honda but no body have a solution in my case probably because I speak with an accent and I do not know much about the carsSo put it this wayHonda makes the car and have a good reputation for their hard workThe sales person works hard to sale that car because of a competition an byawy the sales person was Vincent real value to the company, was my first time there and was not planning to buy a car that daySo what cardinal Honda does as a dealer just the service and in my case that service fail . I am so lucky I save my self and my family because next week we have to go to Pennsylvania in middle of summer with a flammable material in a side of a hot engine

Mi
Review №45

Disappointing service experience. I made an appointment to bring my Civic Si in for the B service including oil change, tire rotation, as well as to check brake status. I dropped the vehicle off early morning and received a call mid day from the service rep, who mentioned the brake rotors both front and back needed to be machined, as well as replace brake pads. I elected to have this work done and replace the brake pads. I later received a call once the service work was completed and the vehicle was ready for pickup. Upon returning, the service rep went down the list of work completed and I presented a Cardinal Honda promotional ticket for $199.00 brake service for my particular vehicle with the promotion even matching my VIN. He hesitated and mentions that this promotion ticket must be presented before the service ticket/ invoice is completed in order to be processed. How is this possible if the vehicle was dropped off for the day, yet at that time it had not even been determined if the brakes needed to be serviced in any manner? Once I was notified of the vehicle being ready, the service ticket was also completed prior to my arrival. Additionally, as mentioned the vehicle was brought in for a tire rotation. Upon returning home, I noticed several other issues. Two wheels had scratches on their machine finished surface, presumably from mishandling upon removal for brake work. I also noticed that the tires had not even been rotated, a service that I was charged for. Bottom line, be very careful bringing your vehicle to Cardinal Honda. Ultimately, they did not complete service that was requested and charged for, meanwhile damaging my wheels in the process.

Ki
Review №46

After a less than desirable experience across town, we drove to Cardinal Honda already frustrated and annoyed. However, the minute we arrived the mood changed. Kenny was our sales person and he was lovely, knowledgeable, helpful and completely at ease. Such a pleasure to deal with! No high pressure sales pitch here just great customer care and honest help finding the right vehicle for you! The entire atmosphere is different here, everyone is smiling and helpful, I understand the business model is different at Cardinal and it shows. The finance manager was also great and boy was he busy! We were so impressed!!! I hope to drive my passport for many years, but you can be sure when I’m ready to buy again it will be from Cardinal :)

Di
Review №47

Cardinal Honda is always the best! Kenny greeted us at the door, treated us cordially and fairly, and my husband and I left with the perfect vehicle at the perfect price. We are repeat customers at Cardinal Honda, Its a great dealership selling superior automobiles. Five stars.

Ca
Review №48

Derrick Whittemore and Billy Gambardella worked together to help me purchase my most recent leased car at Cardinal Honda. They were excellent: professional, personable, courteous, and are both really great at what they do. They went out of their way to make sure I got the car I wanted and did everything in a smooth and efficient manner. I highly recommend this dealership.

St
Review №49

Found a car within our price range, told us we had to put the $1000 to see if we can get approved and said needed the $1000 from us to show to the bank we had the money. But when it came to the bank to approve us, they they said bank approved us for $3000 down... which we didnt have. Bringing to question why did they have to take $1000 from us to begin with? And still havent received the $1000 back in my account, putting us out on any other potential car shopping.

T
Review №50

I have really enjoyed the service here especially when I bought my Honda CR-V. I was super impressed because I have never bought a car and when Im about to leave they clap and cheer that I bought a car here. It made me smile like I was doing something great. Ive never felt like that Ive made a good choice when buying something.. I felt good about it and they take care of your car and make sure its up to date. Just sometimes when cleaning my car they dont do a through enough job as I like..but I still think this place is a great place to buy a car. The service department is really outstanding and they stand by there quotes. They always drive my car up for me and they always make a call the next day to see if I was satisfied. If I wasnt they do what they can to fix it. I always go home feeling I made a good choice buying a car there.Love the new waiting area on the service side. Very nice setup. You drive in the garage. No one told me what to do. So I drove up and waited for someone to come out, but they didnt. Finally someone saw me waiting n said I had to drive up close enough for the garage door to open. Then you drive to the stop sign. They check you in. Then you go to this beautiful waiting room. It was not covid friendly through n I tried to find a chair in the corner by itself. Then I noticed not all staff was wearing a 😷.. scary. Kept to myself as best as possible and got to look around and they put in which looks like a electric fishtank but looks real. It was nice to watch.Liked the service from buying my car I brought my son so he could get the same experience. Which didnt happen at all, but still like their cars.

Ch
Review №51

Always friendly, courteous service, the best!

Co
Review №52

Purchased a 2021 Pilot today and could not be happier. We had a wonderful experience at this dealership. Our Sales professional, Peter, was friendly, thorough and very knowledgable of all the vehicles. He took his time and we didn’t feel rushed deciding between the Passport and Pilot. The Finance Manager we worked with, Chris Dyer, was also super friendly and took his time explaining all of our options. Several associates even kept our two year old son entertained, by offering games and toys. Overall a wonderful experience. Would highly recommend.

Mo
Review №53

I took my Honda Civic in for a recalled airbag and from start to finish and everywhere in between, the service was exceptional!!! I even remember making the appointment was easy. Then leaving, they left my car cleaner than they found it! I HIGHLY recommend Cardinal Hondas Service Department for their personable human touch! Thank you for excellent quick service.

Jo
Review №54

Service was quick was a recall air bag 🎒 driver - passenger side switchesexcellent...

Re
Review №55

I schedule an appointment to have my vehicle servicedoil changed / Tire rotation and safety check

Br
Review №56

This was the best car dealership experience that I’ve ever had. Myself and my wife were made very comfortable by the Salesman, Cameron, and there wasn’t the slightest bit of pressure. We got right to business test driving the cars we were interested in. Cameron was very knowledgeable of the vehicles and had great answers to our queries. Even though we didn’t buy a car, when we do, we’re going to be happy to give our business to this dealership.

Ja
Review №57

Awesome experience in Groton CT today. Was just planning on test drive but left with brand new 2021 Honda C-RV EX

To
Review №58

Bought a vehicle from the salesperson Sandy. Superior service by her and the staff at Cardinal. Highly recommend Sandy and the staff!

mr
Review №59

Got my first car from this place I had a very pleasant experience Derek and the sales team are very nice friendly helpful people I would recommend this place

He
Review №60

Employees were very considerate and nice..recommend to everyone..

Lo
Review №61

Great customer service from Brenda and Elvis! Treated me like a VIP. Thank you!

Ed
Review №62

Cardinal Honda is simply the best! It’s hard to find more upfront and honest people. Thank goodness for Cardinal Honda!

Ch
Review №63

Two days ago I received a letter for an airbag and cv axle recall on my car from Honda. I called Cardinal Honda for an appointment. I spoke to someone about getting a loaner car to take to work which the letter said was free and I was asked if I wanted a Honda civic or HRV. I told them the civic was fine and they went ahead and reserved it for me. Yesterday I show up to drop my car off and the lady tells me she doesnt have any vehicles available. Instead of them asking me to step into the waiting area they begin to argue among themselves infront of me about how theyre going to get me a car when they dont have any to loan out. They eventually figure it out and put me in a used Hyundai Tucson. No problem, I take it to work and then home. This morning I go to pick up my vehicle. I put the key in the door and noticed its unlocked already. I open the door and the drivers floor mat is shoved under the pedals, my steering wheel cover is all twisted up, dirty, and my dash is unaligned. The supervisor takes a look at it and brings it back to the shop and 2 min. later comes back and says the clips werent all the way in. The dash still doesnt look like it did before. This dealer did not make me feel welcomed at all and although I wasnt a paying customer the least they could have done is left my car the way it came in.

Di
Review №64

I love this place they help me with a brand new car

Ka
Review №65

Completely new service area and process...similar to my experience with Markley in CO....a trully customer oriented approach....about time for the lounge upgrade!!! I really am excited about this change.

Ba
Review №66

If I could rate them zero stars, I would. I scheduled an appointment for service for my van online. I received an email receipt of the appointment and two email confirmations of the appointment. I arranged my day to ensure I could be at the appointment. I arrived at the dealership and it appeared to be closed. I called and there was no answer. I emailed and received no response. It has been two days since the appointment was supposed to happen and I just now received a voicemail from someone in service who spoke too fast. No apology, no explanation. I’m not even going to bother calling back. Seriously bad first impression if I’m supposed to be trusting you with the vehicle I drive my children around in.

Ar
Review №67

Edit May 2021After a about a year and a half I opened up my hood to see the beautiful blue green mosaic of my battery cables being eaten by the battery acids are photos. Upon inspection the negative clamp was rather loose and either no or wrong grease was applied to the battery terminals. See photosAgain quick to try to upsell you on the service but apparently not that great at it.Original review:Visited to have my battery replaced since it died in the single digits temperatures so I only dealt with service. Unfortunately it took them couple of hours to replace it but that was expected. In the process they also done all of the recall work that was needed for my car.Unfortunately the service manager decided to try to upsell me on couple of services when calling that my car was ready and he was visibly taken aback when I told him that all of those things he mentioned were already done on previous maintenance.

Co
Review №68

Quick and great service

Ad
Review №69

I came to get my vehicle serviced here and I have nothing but Stellar things to say about the staff. Everyone was very friendly and extremely helpful. Arnold and everyone else in the service department were extremely helpful!

Ni
Review №70

Very easy dealership to work with. My salesman Tyler took care of everything from start to finish, even providing a second key for the vehicle after I asked. I definitely recommend checking them out when car shopping.

SR
Review №71

My thanks goes out to Arnold in Service. I have always been treated kindly and with respect for all service needs. His advice has been invaluable in servicing my old 2003 Honda CR-V. I am extremely grateful for his suggestion to not spend in costly repairs because of age of vehicle and invest in an upgraded vehicle. Thanks to his advice I now own a 2012 Honda CR-V in great condition. I couldnt be happier. Thanks Arnold!! In addition, Jessica, in Sales, guided me through the entire purchasing process and helped me find and ultimately purchase my 2012 Honda CR-V. Jessica was attentive to my needs and diligently explained all the details of the purchase. Her advice was invaluable and Im extremely happy with my purchase. Highly recommend Jessica in sales.

Er
Review №72

My sister went to cardinal Honda and told me how great of an experience she had with Jessica M. Since I had been looking into a new car for two years I decided to contact Jessica Jess was awesome, I didn’t feel pressured and I felt very at ease with her! She helped me get the car and everything I was looking for. Several months later, we were looking to upgrade my college aged daughter with a newer, reliable used car so we contacted Jess and told her what we were looking for! She had the perfect car for us! I would recommend Jess to anyone and everyone looking for either a new or used car! Thank you Jess so much!

Ty
Review №73

This is my 2nd car ive purchased from cardinal Honda in 6 years, my first one i got 200k out of before trading in for this newer civic Derrick was great, helped me out alot and got the deal done and I was satisfied. They surely will be my 1st choice when buying a new car again in a few years.

An
Review №74

Best experience of my life at this dealership with Jessica Martin!!! We will never go anywhere else! My fiancee has always gone to this dealership, however Jessica made the experience so amazing.. And even though its been over a year since we got our car shes still making sure we are all set and being taken care of. Shes truley amazing!!!

Ja
Review №75

Cardinal Honda has a low pressure and relaxed approach to sales which ultimately helps the consumer to make better, well-informed decisions. Robert on the sales team was fantastic to work with. He is very knowledgeable of the overall product lines and the fine details across trim levels which helped us to make an informed cost-benefit analysis to go forward with our purchase. We also appreciate how patiently and efficiently he educated us both before and after the purchase.

Mi
Review №76

If you are looking for a vehicle, I highly recommend asking for Cameron, he is extremely knowledgeable! I had an excellent experience with Nicole, she dealt with me for a long three days, and provided wonderful service. I feel comfortable with my car on my new lease. The only negative was the wait times, I felt like it was overall a long experience, partly due to my own issues with prior loan documentation. Overall, my second time going through Cardinal Honda and I was satisfied.

Ca
Review №77

Stopped by to see what was the latest and greatest, and going back to Honda from my current car. Bob Van introduced himself and was by far one of the most knowledgeable and experienced professionals I have had the pleasure of speaking with. Definitely weighing my options and going to return to follow up.

Fr
Review №78

HI! We have gone to Cardinal Honda and they are wonderful. It was a great experience having talked with Jen prior to arrival. She had a salesperson all set with our specifics and things went smoothly!! Highly recommend you call and talk with Jen

Am
Review №79

The Cardinal sales and finance team were a pleasure to work with. I have never owned a brand new car and with the teams expertise I left feeling confident I made an excellent vehicle choice. Thank you again Cardinal, I certainly will recommend you to my friends and family!Amanda Neal

Sa
Review №80

We had a wonderful experience during our recent purchase. There were early issues with us not getting the right car 2020 Pilot model due to availability. We had to wait for a week, but Derrick ensured we can get the 2021 model at the same price. Very happy with the sales. Will review the service when I have the experienceEdit:A little under a month later, we find out that Cardinal Honda has not paid off our loan with Nissan. We are still being charged monthly for our car that we’ve already traded in. Numerous calls and text messages later, we still have no response. Very unhappy right now.

Ka
Review №81

A great experience without any pressure. I cannot thank Jennifer, Jessica and Chris enough for making this an absolutely positive experience. They took into consideration my needs and my budget. The entire process was effortless and the entire staff was professional and courteous. I love my Honda CRV.Thank you, Kathleen

Li
Review №82

Great service. The gentleman that helped me (Cameron Albin), was very professional and really knew what he was talking about. I dont know much about cars and he was patient enough to help me understand and learn what I was looking for. Would definitely recommend this location to future peers!

Za
Review №83

I bought my new CR-V from Peter Schmidt. It was an incredibly smooth process and never felt pressured. Peter was very informative with all the new car features I was not familiar with. I would recommend Peter Schmidt to anyone looking to buy a car!

Ch
Review №84

Derrick Whittemore was great to work with for my first dealership purchase. I let him know exactly what I was looking for and I walked away with a car even better than I imagined. He was extremely patient and helpful in so many aspects. You can’t go wrong asking for him, or Tyler Henton!

Da
Review №85

Jessica was awesome and probably the only reason I’m giving a 5 star review. I’ve had some issues with buying a car from the very start and she’s been there through the whole experience. She’s been more than helpful, patient, and accommodating as we worked to find me the right car. Her level of professionalism was incredibly impressive and made my experience easily worth the 5 star review. She’s the reason I’ll buying my next car from there as well. Thank you Jessica!!!

Ro
Review №86

Great experience visiting the showroom. I appreciated the urgency in maintaining each others safety during these times. Derek was a great sales representative and left me with a better idea than when I first walked in.

Ca
Review №87

I purchased my first car from Peter Schmidt and I have recommended him to all my family and friends since. Peter was exceptionally professional and knowledgeable about the car business. I was not sure what car I was looking to purchase and he walked me through the whole process. I never once felt pressured throughout the sale, rather a great sense of guidance to help me choose the best vehicle for me.

Ja
Review №88

My girlfriend just came in to buy a car and was helped by Derrick. He was very friendly and helpful. He stayed patient even when she had to go back to square 1 a few times. He made the process a lot smoother, and we’re thankful for his help.

Gr
Review №89

My family has bought multiple cars from Cardinal, specifically from Peter S.Peter is the best, a truly honest and knowledgeable sales person, which is hard to find. (Check out the awards on the wall to prove it!)Do yourself a favor, get a great car from Cardinal, and have the best buying experience possible with Peter!

BI
Review №90

I scheduled an all change and tire rotation with Diana. She was able to get me in on the next Saturday since it fit my time frame. I was very pleased with the service. Definitely will be doing business with them again in the future.

Ni
Review №91

I stopped by to browse my options, and see the new Accord. All I can say is that Cameron Albin went above and beyond to make sure my experience was as easy and informative as possible. His professionalism was top tier, and his knowledge of the Honda vehicles made me feel very comfortable having him as our family’s Sales Representative. All in all, Cardinal Honda runs a very presentable dealership, and their staff offers unmatched customer service. 10/10

An
Review №92

Derrick Whittemore helped me buy my first brand new Honda Civic and I couldnt have asked for a better experience!!! He was extremely nice, helpful and patient! Everyone else at Cardinal was super nice as well! Great car buying experience 🙂

Da
Review №93

I was looking for a possible used car for my daughter who lives in CT after I moved out of state and so I had to work by phone with one of your agents to talk about what my options are and what was in my price range. She was awesome to work with! Gave me all the details I needed so that I could make an informed decision and it wasnt one of those high pressure sales job. Doing this from a distance is not easy but working with Jenn Turck made it much simpler and helped me to know what I wanted and what I didnt want for the next car for my college aged daughter. Big thanks to her and the entire staff!

Wi
Review №94

Great place to buy a car no matter what brand youre looking for but, especially Honda! They are family owned and operated and genuinely treat their customers as if they were one of there own.

Co
Review №95

First time buying my own car and Sandy made it a breeze! She helped me find the perfect car for me in my price range and was super helpful in helping me figure out what I needed from my insurance company and bank. If youre looking for great customer service and a reliable and affordable car go to Cardinal Honda in Groton!

Gr
Review №96

To begin there is a big difference between a certified used honda and a honda certified used honda.The certified used honda they sold me needed new tires, brake pads, and rotors 4000 miles after i drove it off the lot.I dont think such underhandedness is unique within the used car market but still if you want to avoid potential hidden costs, and a dealer that does not operates in good faith perhaps try a different establishment.

Da
Review №97

I went to Cardinal Honda and had the best experience I could ever have buying car Sandy Radley helped me find the right car for me she went above and beyond to find the exact car I wanted. Honesty couldn’t do it without her! I high recommend this place even if your looking for a used car!

L
Review №98

Went to get ONE thing taken care of and Arnold thought it would be a good idea to put glue on the window washer hose, which wasnt what we wanted done, to fix it. That is not how to fix anything on a car at a dealership! At least tell the owner what you are doing and we could tell you NO! I complained to Arnold and all he could say was,I thought I was doing the right thing. I wanted to talk to his boss and he was suppose to call but that didnt happen and I had to call and he didnt even apologize for the error. I dont think we will be going back there for any type of service any more. So dissatisfied.The response that has been posted is NOT correct. Arnold didnt apologize when I called, he just kept saying, I thought I was doing the right thing, and neither did the manager whom I HAD TO CALL the next day! They made it right for us on Monday because he F-ed it up. My husband did inform me that he apologized when he brought the car in to be fixed and SHOWED him what was done. Wouldnt have been a problem if he did this the FIRST time we went in.

Ju
Review №99

I went for a recall airbag on a 2003 honda, made an appointment when I got there they were friendly attending me quick nice waiting room upstairs with snacks & coffee good places to go

Tr
Review №100

Absolutely love working with Jessica Martin. She makes the entire process of purchasing a vehicle seamless.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:531 CT-12, Groton, CT 06340, United States
  • Site:https://cardinalhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 860-449-0411
Categories
  • Honda dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Antonino Acura340 Gold Star Hwy, Groton, CT 06340, United States
  • Girard Nissan425 Gold Star Hwy, Groton, CT 06340, United States
  • Ca
    Cardinal Honda531 Connecticut 12, Jupiter Point Rd, Groton, CT 06340, United States
  • Mi
    Michael Kia421 Connecticut 12, Jupiter Point Rd, Groton, CT 06340, United States