My Mazda looks better than I bought it! I recently got into an accident on my front end and left my car with Gerber for the weekend and got it back on Monday! Tom was really informative and kept in contact with the status of my vehicle to even asking questions like if I wanted my plate frame back on. Car came back clean and paint looks brand new again! Thank you Tom and the staff at Gerber!

I recently moved to the columbus area and had my car broken into, I called around and got a few different quotes and went through them on a third party site. But Shane came out today and did a wonderful job fixing my car window! It was fast and before i could go offer him a drink he was done! This has been the best auto glass service i’ve ever used. It’s reasonably priced, the wait time to get it fixed was nothing and it was fast and super efficient having them come out to fix. Id definitely recommend them and use them again if needed.

The staff was very professional and polite as I was overwhelmed with having get my car fix .

Nice people. Quality and prompt work.

My technician Steve did a great job. Everyone I dealt with was personable and wanted to make sure I knew exactly what was going on with my repair. I scheduled a 0800 chip repair with Gerber Glass through Glass America, showed up about 15 minutes early at their shop, and dropped my car off. The chip repair went pretty well, its not perfect but it beats replacing my whole windshield. Turns out they have a lifetime warranty on repairs and will credit the price of the repair to the cost of a windshield if it ever fails. I hope I dont need their warranty. :P All in all, a pretty good experience, and they even knocked off a few bucks because I went to their shop to have it done rather than have a tech come out to me. I will definitely use them again.

This place is a scam and a rip off. Trying to charge my insurance company for a bunch of stuff that they didnt replace and I have pictures and proof of if. They gave me a bill for a bunch of stuff that wasnt wrong or broke. Im letting my insurance company take control of it. In the morning. Please dont go here. Nothing but liers and theives

So pleased with their service and hospitality. No only does my vehicle look like its never been involved in a wreck, but they did a courtesy wash before I picked the vehicle up.

Had my suv pained there. I would never go here a again. My first walk around ways so bad the paint was night and day difference. The guys in the shop was laughing as I was pointing out everything that was wrong with it. They painted it five times still wasnt how it should be. Just got tried of dealing with them. Neve go here

Since they were able to preorder the part I was able to get my vehicle fixed the same day! Very helpful in explaining the process. Great job!

The part person Jennifer is a joy and pleasure to be around

Picked up our car and were pleased that it looked like new again.

Paul and the team including detail, receptionist, all was great, I am very satisfied with the service that was rendered. The vehicle looks better then it did before repairs, Paul stayed in contact and continued to keep me updated, and went over and beyond to ensure I was happy as a customer with the decisions made to fix my suv. The receptionist and detailing was all on point, I would definitely pass the word about this company’s work ethic. Everyone that I know will get information on the quality of work that was given, these guys are great. Don’t hesitate to give these guy’s your business, you want to give them your automobile if it needs this kind of work. Thanks Guy’s and God Bless🙏🏾

Great place for body work. Car looks brand new!Staff was friendly and helpful, very forthright with information whenever they had updates or I asked any questions.They also have Enterprise rentals right there on site, which is extremely convenient!

First i drop my car off after i was hit they keep it 3 weeks for minor repars. picked it up drove 4 miles to work called them it sounded like it was falling part. took it back in to repair the repair got it back bumper pannel not line up and sounds like rear ends fallen out. i would not take a toy truck to them in else you want it back worst than you gave it to them.

Fast and friendly.

Super nice,very helpful. They told me step by step what to do!!

Very clean and was greeted with a smile! Treated us as a friend and not a customer.

Had a rock fly off a dump truck and put a dent in my hood. There guys did a first class job on fixing it. As promised and well done.Edit: A few years later and the same thing happens to another car of mine. Rock = dent. Once again Gerber did a great job. Cant even tell the rock ever existed and got it done in the time frame promised. The people I dealt with were excellent representatives for Gerber, very personable and professional.

Paul was knowledgeable and efficient! When most body shop employees are hard to talk to, Paul made the process easy, thank you sir! Also, thank you to Amber for helping me when you didn’t have to.

They did an awesome job, had my car done before the estimated date they gave me. they kept me updated twice a week with what was going on and what they did that day. my car looks better than it did when i bought it and they even detailed the inside. i will definitely use them again in the future and refer them to anyone i know

I had some bumper damage and they got me a new bumper cover. It looks great and they had me fixed up within a week.Everyone was very helpful and friendly. They did a great job of keeping me informed as to the progress of the repairs and setting the right expectations for how long it would take.I will use them again if I need any other repairs!Thank you!

Got my vehicle repaired here after minor accident. Great customer service, great updates from them on progress of repair, and repairs were perfect. Extra points for the fantastic customer service!

Drew and his team did an amazing job on my wifes car. They were extremely caring and polite throughout the entire process. They also provided me with an almost daily update on the status of the car. The car looked perfect when we picked it up. Thanks guys for all of your hard work. As long as I am anywhere close to the Columbus area, I will be using Gerber for all of my repair needs!

Spectacular workmanship and highly professional staff, both on the phone and in person. My glass technician was courteous and flexible--he even relocated his work to a covered parking garage without any complaint or extra charge!

The staff was extremely helpful and very supportive.

Great place, great customer service, worked with Paul and he was awesome!

Excellent service. Nothing really to complain about.

Decent work but terrible customer service. Took them a brand new 17 truck at my insurances recommendation. Original estimate was 3-4 days. Understandable if it had went and extra day or two. They had the truck for 8 days and did no extra work than originally thought. Kept ordering the wrong pieces. Truck was spotless minus the damage upon dropoff. When picked up it was completely filthy. Items that should have been nowhere near the repair had been moved. Tailgate was locked when dropped off. Unlocked upon pickup. Truck was at half a tank of fuel when dropped off. Picked it up on less than a quarter when no driving was needed to ensure quality repair. Will not be back. At least the truck looks new again after a cleanup.

They had my truck for a month an 2 days due to them doing poor paint work and not putting all the parts on my tailgate and putting my bumper on lop sided. Still today Im missing my shim that goes on my tailgate. 😕 I would never recommend this place to anyone.

While driving in from Chicago to visit my Aunt in Grove City, I snagged my bumper and the clips broke. I called my Gerber location in Chicago to see if I could get in next week and they suggested I look for a Gerber out here. I was so surprised to find a Gerber 1.5 miles away in Grove City. Drew took care of me and was so accommodating to my situation that he got me right in and fixed the car in less than an hour. Im so impressed with everyone at this location. They were so sweet and put me at ease. I really didnt want to drive 350 miles with a slightly hanging bumper. I like them better than my own location in Chicago! Thank you Grove City Gerber and Drew for your help!!!

Excellent customer service and very highly recommended! Harrison and his staff did an excellent job for me. Very trustworthy.

Wow!!I cant say enough about this place. When my car was broken into I had a lot of stress weighing me down about how to get my car back to its old self.From the moment I walked in to the moment I walked out, I felt 100% sure that I was in good hands. Staff was kind and courteous, the scope of repairs was explained so that I was fully aware of what needed to be done, and I had my keys back in a few business days. Literally, this was a perfect experience.While Im hoping my car wont get damaged or need repairs in the future, I know for a fact that this place has my business if I need repairs again.Also, shoutout to my friend Avery for the referral!

I am upset! They tell you online they do online estimates. However, they do not. If your vehicle is immobile, how are you supposed to drive to their location to get the estimate? Do you know how much time I spent on this alleged estimate? Since there is no estimate, I rate it with only 1 star. Do not believe them. They do, however, give you an online glass estimate. Thats why they get the 1 star.

Ridiculously slow. My car was dropped off on 9/29/2017 and its still being worked on. Every update i received contradicted itself and one where Monica admitted that they messed up a part and had to redo it which made it have to stay there even longer. My estimate was 2 weeks and now i may not get my car back until Friday 10/20/17. I was told it would be done for sure tomorrow 10/18/17 now today theyre saying Friday. I will never bring another car back here and if you want to go almost a month without a car come here.

Customer service is great. Did a great job with giving me instructions on after care with the car.

Great service and friendly staff. Excellent repair services.

Great honest place

Good customer service. Makes sure job is done right.

The man at Gerber Collision was extremely helpful. The insurance decided not to fix my car and he was extremely supportive and helpful when I came to collect my things from the car. He even charged up the battery so I could get my cd out of the cd player. Absolutely recommend

Not happy with it. I understand the insurance is a hassle to work with but they should be use to it. They rushed to put everything together. The door is still out of line. the weather stripping is still missing. the clips around the door speaker is broken. it keeps falling off when i close the door. The door handle is broken. the drivers door they put on has a crack on the weld which they said is fine and normal. the drivers window doesnt automatically go down. they said it was previous broken before it was brought in. LIES.. they had to take it to Acura to try and get it fix and they still havent fixed it. when i got the car back there was glass all over my car. I had to BRING IT BACK and point everything out. they vacuumed it again. Got tired of calling them and trying to get things fixed. they dont respond after they got their check for the so called work they did!!

Awesome staff

Gerber collision serves the grove city area, does quality body repairs.

Good job

Pleased with the results

Awesome