I brought my car in after someone did a hit and run. They got me schedule soon as possible and they also provided a rental car for me. I have to wait and I got my car back within 2 weeks. They were so professional and updated me on everything and if anything was wrong they got Fixed immediately. I would especially like to express my gratitude for Eric. he was very patient with me and make sure that I had nothing to worry about. Plus he put me on to some new tv shows lol. The mechanics we’re very nice too. I would definitely suggest this place for sure.
This team was AMAZING! It all started when I swerved to miss an impaired driver and hit a stop sign. The next day I called and Spoke to Eric. This man was more than professional, he answered all of my questions and even handled talking to my insurance company and getting me a rental through them as well!They kept me up to date with the repairs and when I picked it up, took the time to clean off some old paint I spilled on a leather seat. Fingers crossed that I never have to have body work done again, but if I do I’m going straight back and will be sharing their Facebook page with all of my friends!Thank you so much Precise Body and Glass!!
Such an amazing staff! Great at keeping you updated and amazing with ensuring everything is handled correctly
This is my 3rd or 4th time using Precise and I wont go anywhere else. Each time, they have been professional, informative and just overall a pleasure to work with.Someone sideswiped us and both passenger side doors needed replaced along with the front and rear fender panels. Liz and Eric were phenomenal to work with. They spoke with the other persons insurance company and worked with them to get a rental. Liz had everything arranged for me, it was super easy. Then, Eric kept me informed the whole time about the repairs the car needed and when it would be ready. Picked it up this morning and it looks fantastic! Everything matches perfectly, the car was cleaned inside and out and I was able to leave the rental there.If I ever need body work, this is the only place Ill go. Id recommend them to anyone!!
Eric and his team did a great job fixing my car! They were very professional and communicated with me throughout the process. This is the second time I have had repair work done at Precise and am pleased once again. I definitely recommend them for repair work, friendly staff, good/fair pricing, excellent quality workmanship.
Overall pretty satisfied with the customer service and the quality of work! Just happened to be driving by one day and noticed the assortment of high-end luxury cars they were doing repairs to, so I decided to stop in and get an estimate for some insurance work. The owner was amazing with helping me get my claim started, but I give the biggest Kuddos to Eric!! These guys went above and beyond to get my car together. They were more than fair and Eric worked with me on the price and they earned my business. These are genuine people and they are honest and upfront and they stand behind their words and their work! Also Jules was very helpful too. I’m very picky and meticulous and they catered Precisely to my every need. It was a true pleasure doing business with them!! They also provide lifetime warranties on their work!! Go check them out.
I started out very skeptical when I was first contacted by Liz. After some thought I decided to send my car here to be fixed. I am very pleased that I did! They did a great job of painting the car, I was very impressed seeing as how they had to paint the whole front clip and in black. (Black being, from my understanding the hardest color to paint and make look good) Now by no means are they perfect, but they lived up to all their promises. I waited to write my review in case there was any warranty work needing done within the first few weeks. I think warranty/return work can really set a business apart. I had some mechanical issues that they did not see while it was in the shop. I called them to let them know, they towed the car back, repaired the issue and brought the car back to me. As I said though, no one is perfect. Call backs seemed to be a struggle, they did call you back but never when they said. It was always 2-3 days later, I dont mind it being 2-3 days before I get a call back. Just dont say youll call me tomorrow or call me Monday and then never call. Everyone that I spoke to which included Liz, Jules, and Eric were all very professional. I hope I never need body work done again, but if I do I will definitely be bringing it to them!
Eric Moore and Jim took great care of my car. I love the work completed! Looks brand new. Thank you so much.
Excellent work and wonderful people to deal with. Ask for Eric and he will take good care of you. (My Hero and friend for life) When I got my car back it was cleaned inside and out.
They called me after I filed a claim with my insurance from hitting a deer. They offered to pick up my car, get me a loaner vehicle, and said they would drop my car back to me when it was completed. They told me they get a discount on parts and apply that discount towards my deductible and that my car would be detailed, too. When they picked up my car (on a Friday), there were 5 people ahead of me on a waiting list for a loaner car. I was told by Tuesday or Wednesday they should have one. They didn’t. Then they told me Friday, Saturday at the latest. Nothing. Didn’t even hear from them until the following week on Tuesday when I CALLED THEM. I was told that someone would be calling me back in the next couple days because I was “next on the list.” On Thursday I got a call from Jules that they had a car coming back that day and could have it to me on Friday. Then she tells me my car should be done Saturday, then says Friday, then says she’ll call me back to let me know. Friday morning I get a call from my insurance telling me they just got off the phone with them and they were told Monday or Tuesday. This is 2 weeks after they’ve had the car. Another week passes and I don’t hear anything. The next Monday, I get a call asking when I’m able to pick the car up because they need to get it in for detailing beforehand. I told them I was out of town and didn’t know the day I would be back, but it wouldn’t be until the following week. Never got a call saying it was done. Everyday for 4 days they called wanting to know if I was back in town yet. This week when I returned home, I called to tell them that I was back and when I would be available for them to drop the car off . Jules got an attitude with me because the car had been done for almost two weeks and I hadn’t picked it up, saying they were going to charge me a storage fee. I -not so kindly - informed her that they would not be charging me a storage fee because they never called to tell me the car was finished AND they agreed before even taking the car from my possession that they would be picking it up and dropping it off to me after completion. Today, after it was dropped off, I started to get inside and noticed that nothing had been touched inside to be cleaned. Everything was exactly as I left it. For all the headache that this company caused, I could rather have paid the $300 they “saved” me and taken it to a local shop. Don’t waste your time with these unprofessional people. They will not get my money again. Oh, and I never got my loaner car. I lost out on a lot of OT at work because I didn’t have a car to get to and from. Thanks a lot precise. You guys truly are world class POS.
These guys had the upmost respect that I have ever seen. Talked me through everything and stayed to their word. Even allowed me and my daughter to wait in there busy little place and watch trolls for an hour. Eric Moore thank you so much for making us as comfortable as you could as we were waiting. I couldn’t asked for a better place to fix my car 🥰
Super awesome experience,if I could give them 10 stars I would.they were professional and so friendly.they handled all insurance concerns.no stress at all.they called enterprise and my rental was there when I took my vehicle in.it was a great experience and would recommend them to anyone needing car repairs.thank you eric and staff.
My wife was involved in a hit and run. I met with Jim and he was super helpful. He gave us an estimate that was very reasonable and wasnt worth going through my insurance. When we dropped it off for repair the vehicle was finished when they said it would. The paint on the bumper matched up perfectly and couldnt tell it was ever hit. I will use them again if I ever need more work done!
I would highly recommend this shop to anyone whos looking for professional, kind, and very honest customer service the staff was very kind from the first day I actually received a call from them after my accident and they were willing to work with me and they were very informative and experienced and kind they worked very well with my insurance to inform me of the damages and the amount of time it would take in a ballpark range of how long it would take to complete the repairs and even supplied a rental to get me through until my vehicle was finished and the finished product was even better then it was before the accident so it was even better then new I would recommend and have recommended this place to anyone and everyone you honestly cannot beat this places quality and service and kindness.
I have had my car there 3 times, 2 of which the body shop has fixed the damage to my car. They do an awesome job! The car looks just like new! Liz and Jules are always so nice to talk with whenever I have any questions. They go far beyond what is expected to help me out in anyway possible. I will definitely be a lifetime customer of Precise Collison and Glass.
Overall very satisfied! I had damage to my front passenger side and needed work done. Within one day, Liz called asking for my business. What she was telling me they would do for me such as pay my deductible, was almost too good to be true! They kept in touch with me and even sent a tow truck to my enterprise location because I was unable to bring my car to their facility. If I have another accident again, I will definitely use Precise Collision and Glass! Liz was awesome and so nice. She explained everything very clearly. Thank you so much for everything. My car is like new and I am thankful!
I dented my car and chipped the paint also. I went to four places around grove city to get estimates for repairs. I chose this place not only based on the price but also because of the friendliness of the employees. The paint job was flawless. It looks like I never even dented my car! I highly recommend Precise Collision for any of your auto body needs.
I had a great experience !!!! Jules was amazing and on top of everything from start to finish. I would definitely recommend this place to everyone I know and they will always be first on my list in the future. I feel like I have a brand new car after they fixed it! Can’t say enough good things about this place. Thank you!!!!!!!!
Precise Collision made this experience with my vechicle easier. They set up the rental car and picked my vechicle up. The work was prestine. Staff was professional and helpful. Would definately recommend.
The office staff Liz and Jules were awesome. Even the tow truck driver was great. Liz explained the details of what was going to take place with my wrecked truck, the details of the estimate and how long it would take. Liz and Jules communicated with me throughout the process and kept me updated. Im from Cincinnati, OH and when I saw the work, I was amazed. It looks like a new truck. Everyone was pleasant and easy to talk to. I would recommend Precise Collision and Glass to anyone, not just the Grove City/Columbus area, even to those of us from Cincinnati.
We took our car here when we got into a wreck a few weeks ago. We were greeted by Liz! The process with them from that point on was awesome! Liz helped with the insurance company, kept me very informed, and even gave me her private number to ask her any questions I had. There was not a question I had that she didnt have an informative answer for. She knows her job!! I felt very comfortable with every interaction and if needed again, I will not go anywhere else! Thank you Liz and the Precise Team for all of your help and professionalism!
Liz and Jules were great! Liz reached out to me all the way from Columbus! I live in Cincinnati and they even came and got my car because I wasn’t able to drive it after someone hit me and ran🤦🏽♀️ That was no problem for Precise Auto Collision. Their customer service and professionalism were excellent! The work done on my car was outstanding!!!! Thank you guys!
Precise Collision and Glass did an amazing job on my vehicle. I had a string of bad luck and was in two not at fault accidents within a weeks time span. I was backed into in the front of my vehicle and then I was rear ended. I had already been talking to Precise Collision and Glass about my first accident when the second accident happened. They got me in quick, got me a rental car, and had my vehicle repaired more quickly than I ever expected. It looks good as new and there is a lifetime warranty on what they did. Eric and Jules did an amazing job of communicating with me throughout the process and working with two different insurance companies could not have been easy. I am very happy with how everything turned out and I highly recommend Precise Collision and Glass. Thumbs up!
I Couldn’t be happier with the professional assistance d advice I received. Insurance was very difficult to work with and they handled everything and were so kind along the way. Life savers. Highly recommend!
Jules took such good care of me, let me know what was going on every step of the way! Also the guys in the shop didn’t amazing, my car looks brand new!
Jules and Liz were amazing to work with! This is the first time I’ve ever had to put my car in a body shop and they made it super easy and always there to contact with any questions! I would 10/10 use them again!
I can’t say enough about this company. Best experience ever. My son was in an accident, which wasn’t his fault. His car was really bad. Dealing with the other driver’s insurance was a nightmare. Liz made the whole process so easy for us. Dealing with the insurance company and even setting up a rental car. I am so happy with the whole experience and definitely recommend them to anyone!! Great job all around!! Hopefully this doesn’t happen again, but if it does we will definitely be back!!:)
Do not take your car to this place. They lie and lie and lie! I had a small accident and they kept my car more than one month for the repair. I was calling every week and they were telling me it will be ready in two days, next week, ... Just do yourself a favor and find another body shop!
I wrecked my car, and took it to get fixed here. They were amazing, and friendly. They fixed my car in a timely manner, and cleaned it up for me as well!
My fiance was in an accident a few months back, and we were frantic about what to do and where to go. We did not see any resolution in sight. My fiance was contacted by this company, and from that point, we have been working with a young lady by the name of Liz. She has been absolutely AMAZING!! She went to bat for us when no one else would, explained the process step by step, and honestly went above and beyond the call of duty!!! Although our car was unfortunately totaled out by our insurance company, she did everything she could to help us out from beginning to end. I have NEVER had such a pleasure working with someone who completely understands the customers needs and frustrations; someone who actually UPLIFTS you, and eases your stress just to make your life a little easier.Liz, you are a rare gem! I thank you for EVERYTHING!!! I would definitely recommend you, and Precise, to ANYONE in need of a repair shop!!!
Always had my work done her in my cars they do great work and take care of your deductible and provide a rental until your car is either fixed or if its determined total they give you time to go out find another car. Very friendly people I love and will continue to bring my buisness to them.
Great shop that will go above and beyond to help you. Liz, Jules the tow truck driver and two shop workers i met were all very nice and professional ! Highly recommend
All around good customer service. My car was repaired quickly and they detailed the whole car inside and out when it was done.
I struck a deer with my 2018 Tundra. My truck has a sports trim and was very nervous about finding a company that could make it look like the accident never happened. My local body shop couldnt get me in until mid January and Precise got me in almost immediately. The also paid my deductible, picked my truck up, fixed and detailed my truck, and returned it! Im nearly an hour from the shop! I highly recommend Precise and if I ever need body work done again, Ill be a return customer.
I had the pleasure working with Jules Barbour she was super friendly and helpful. My car is very old but they were able to get my car together. I will definitely come back. Thank you!!!
My car door was hit in a parking lot and the damage was pretty significant. Of course the person who hit my car didn’t leave their information 😤. So I had to get it fixed through my insurance, they let me pick a body shop. I honestly picked Precision because they were close to my house. I’m so glad I picked them, they gave me a loner car for free, helped with my deductible and handled everything with insurance company. They even fixed a loose part of my front bumper that had nothing to do with the door damage. Got my car back fully detailed and looks brand new. 👍👍
I would highly recommend Precise Collision! I took my car in for minor bumper repair. My car was fixed in just a few days. I was updated daily (by Jules) about the progress of the repairs. When I picked up my car I found it to be spotless on the inside and outside!Thanks for the great work everyone!
If you take your car to another body shop, your really missing out on great service! Precise Collision is a step above the rest! The customer service was amazing, the text updates of the process was amazing, my tech kept in contact with me at every step. Also the repair was super clean!
I had both sides of my SUV repaired here. Jules and Jim were so helpful and amazing. The quality of work was awesome. Everybody was so friendly and professional. I would recommend them anytime your car needs repaired. The only place I will have all my repairs done at from now on. I got my SUV back pretty fast and the estimate and insurance process was so easy.
A few weeks ago a deer ran into the side of my SUV. I took my vehicle to Precision Collision for repair. They worked directly with my insurance making it completely painless for me. They did a fantastic job on the repair. I was very impressed with their customer service and follow up. I would highly recommend this establishment for any of your collision or glass repair needs.
Eric and the rest of the employees went above and beyond with my situation!Without their help and their loaner car I would be homeless and on the street.I’m not sure how this happened but it was definitely meant to be.They fixed my car and did more than any other auto collision business would do.I recommend everybody that needs collision and glass repairs go here!Ask for Eric and he’ll take care of you.This guy deserves a promotion in my opinion!This guy saved my life.I’ll definitely recommend all of my friends and family.Five star ⭐️ service!-Rich
WONDERFUL! If I could give this company 6 stars I would. When I had trouble with my rear window, I got several assessments done & in the end they fixed it for $500 LESS than the next lowest quote. Not only that, they were extremely professional & so nice. The cherry on top was when they gave me a rental vehicle completely for FREE for as long as they had my car. Would certainly recommend to anyone!
This place got my car in and out super fast and it looks great! The associate that helped me, (Jules) was extremely nice and helped out a lot. Will recommend this buisness to lots of friends!
They treated me well and went above and beyond to help me during the time my truck was being brought back to life!
No one ever wants to go to a collision repair shop but these guys gave me an excellent experience in going over the repairs needed and providing a detailed explanation of the estimate. I wasn’t having my repairs go thru my insurance so I was worried that the cost was going to be incredibly high. To my surprise it was extremely affordable and the condition I got my car back in was as good as the day I first bought it. These guys are a quality bunch and I highly recommend them for any collision needs. I hope I don’t need there services again but if I do there definitely going to be my destination for any auto body repairs.
The African American guy named Eric was very knowledgeable and respectful and knew what he was saying. Very business savvy and down to earth. The office was clean and smelled pleasant. The people were nice. One of the owners took time to look at the vehicle very professional. Will recommend them to anyone I know in the present of future
This Place is as good as they get... they keep you posted, go out of their way to make you feel comfortable, and work hard on your behalf with the insurance companies... the staff is extremely courteous and knowledgeable... they won’t be satisfied until YOU are satisfied... they Went way above and beyond what my wife and I had expected... I would recommend this shop to anyone!
Very nice staff, helped me through getting rental, would use again
Great place with wonderful people that work there. Jules was great she made sure everything I needed done was taken care of. She went above and beyond what she needed to do to keep me updated on the process of my car being fixed. I picked up my car today and it looks great. Great customer service. I highly recommend Auto Collision and Glass.
This is the best body shop. If you ever need body work done this is hands down most professional and best quality body work you can get. Thank you guys. 5 stars
Thank you so very much from a wonderful service you gave to me! My car didnt have that much damage, but to me it seemed big! Hope you all have a wonderful year, and thank you once again for your hard work, Id come again! ;)
Absolutely amazing customer service first thing !! Jules & Liz were so nice and professional and always kept me updated on my car ! My car was a big job with a lot of damage and they got her back to me in a timely manner and running better then ever ! I highly recommend this shop ! Thank you for everything!
Extremely helpful! Jules was very personal and helped with all my needs. My car looks great and was ready to pick up very quickly. Will recomend to everyone I know!
Amazing experience at Precise Collision and Glass! They were very professional and quick with my repairs. 10/10 would recommend!
Erics is amazing. He first reassures me that he will work with my insurance company and will find a rental car while he is going to fix my car. Eric is always welcoming and friendly. I did not have any worries during the whole process after talking to him.I would definitely return and have already recommended to friends.Thank you Eric!
Very pleased with how my car was fixed after an accident. They worked with my insurance company, offered a car for me to drive while repairs were completed. Quality of work evident, and not an excessive wait. To top it off, my car was cleaned inside and out! What a great surprise and nice touch.
Erics is amazing. He called me a day after my accident and advised that he could pickup my car and drop off a rental. I agreed and Jules ensured that my car was complete and ready when promised. So my car looks new. They even detailed the inside and outside of my car. These people are friendly, honest, and will do whatever it takes to make you happy. James Moore
Exceeded my expectations. Very personal service. What impressed me the most was that they did what they said they would do and were creative in finding a solution for me.
They were super helpful and friendly. My car, Mushu, looks good as new, they even detailed him! Im beyond grateful! They picked him up and even helped by contacting my insurance and helping me get a rental! Jules made my experience even better. Thank you guys so much!
By far the best experience I’ve ever had getting my car fixed. Went in because we heard the undercarriage dragging. They fixed our car in 10 minutes for free!! Cannot recommend this place enough. Super chill.
Tank you Eric and Jules for taking care of me and my truck! They picked my truck up from the firehouse while I was on duty and left a loner car in the process. They dealt with my ins company so the whole experience was pain free ! What an incredible experience ! Truck looks incredible!
I love love love these guys!!!!!! Now that’s out the way let me explain why. I live in Cincinnati and was an accident so naturally I called my insurance and they set me up with an auto body shop so boom I drop my car off and I’m prepared to pay my deductible even tho I wasn’t at fault I didn’t want to haggle with the other persons insurance so I went about my business. A day later I’m grabbing some food and I get this call from an out of city number I almost declined it but instead I answered and it was Liz calling me to offer their service. I was skeptical for 1 these guys are located over an hour away why would they want to service my car for 2 they offered to pay my deductible who does that and for 3 my car was already being serviced so I was really hesitant but I went out on a limb and gave them a shot. They picked my car up from the other auto body shop paid them for whatever work they started towed it to their shop and began the work. I had a lot of people telling me i wasn’t making the best decision but I stuck with my gut. Fast forward to now and all promises were kept my car is fixed they paid my deductible cleaned my car inside and out gave me some tickets to cedar point as a show of appreciation and converted them to the cash value because we wouldn’t make it there in time and finally they returned my car to my city and I’m ecstatic I couldn’t be more happy these guys are true to their word every person I spoke to has awesome customer service I think the guys name was Tim and I also spoke with Jules they were all awesome. for this to be a thing that sounded too good to be true it was true don’t listen to that little Voice that will try and discourage you just trust them I was able to contact Liz whenever I felt nervous and she reassured me every step of the way these guys take care or you like you are family they go above and beyond
I would recommend this business to all my friends. The staff is very nice and really take care of the customer. Did a wonderful job on my Toyota Rave4 Jules and Eric are the best.
It was a magical experience. I happened to unfortunately bend my back passenger door in half (mainly because I don’t drive from the backseat, and forgot about it). I’m not sure what kind of wands they used but they summoned me a sweet Lincoln (the kind Matthew McConaughey drives - and most likely Matthew’s actual automobile), and the Lincoln logo lights up on the ground. Very useful for when you aren’t sure if your shoelace is tied! However, when I picked up my ride, the gentlemen at Auto Collision and Glass had completely unbent my door as if the whole thing never happened. They showed me that my newly fixed door could open and shut and I was in awe! Like seeing a door open for the first time. I was so excited. Now I always check that one door before I drive!!Thank you Auto Collision and Glass!P.S. In all seriousness, Eric, was amazing! Thank you so much for everything.
Jules! Jules! Jules! And Eric!Today I got my car back after a short time and it looks amazing! The personal level of care and customer service exceeded my expectations! Fast. Friendly and reliable! I will certainly be back and highly recommend!
They were very nice and professional. Always checking on me throughout the wait period. Highly recommended 👌 👍 👏 💯
Great customer service from everyone there! Jules made sure to keep me in the loop on everything! I was super pleased with the work done on my car. They even cleaned the inside of it for me. Definitely recommend this place
Eric and Jules were AMAZING! This was my first time going to a body shop and they made it so easy and helped to walk me through everything I needed to do with my insurance and with them and my car looks like it did when I first got it!! Definitely would recommend and go back again
I had an unfortunate accident but this company took care of all the annoying parts. They contacted the insurance, scheduled my rental and even offered to deliver my car back to me. My car looked back to normal, and was clean as well. Im very happy with the service here!
I had my first accident and didnt know what or who to go to. I found Auto Collision and Glass on Google. (Stringtown Rd.)Eric was Jules were simply amazing. Not only did they fix my car it, they had it cleaned inside and out.They provided me with a rental car and the best customer service. Theyre willing to work with me so I could get my car back in a timely manner.I would HIGHLY recommend them for your car issues. I know I will go back to them when needed.Let Eric, Jules know you heard about them from me,Cheryl Teter.
Great service. Very easy to work with. I picked my car up washed and no evidence of a crash at all. They even cleaned the inside too
Fixed my car after accident, will never know that it was involved in an accident by looking at it. Amazing job.
I recently had two of my cars worked on by this company. A Cadillac SUV for body damage repairs and a Land Rover for custom paint. Both cars look beautiful! Liz and Jules took care of everything! They picked up my car, booked a rental, and worked with the insurance company for the repairs.
I totally recommend. Please go to them. They will take care of you and put you in a free rental.
We have used Precise Collision & Glass on a few occasions for auto body work and have been pleased with the service and the work that was done. They have gone out of their way to make the process easy and convenient.
Professional and quick service. All around a great place to take your car!
Great shop, and friendly staff!! Highly recommend!!
They really know how to take care of you and go the extra mile. I had my car totalled by my insurance company, the air bags deloyed, got it re-estimated here and they managed to get it approved and looking new! My car is looking better than how it was before. Such amazing work by their team and shout out to Eric for giving me the best experience.
10/10 would recommend. They were very forthcoming with information, and made sure that I was a satisfied customer. Did a great job on my car, and even gave me the leftover paint to keep!😍😆★★★★★
1 star is not even deserved for the horrible quality of work done by this body shop. Do yourself a huge favor and stay far away from here. I had first come in to get my front quarter fender replaced. When i came to pick the car up the paint did not even come close to remotely being the same color as the rest of the car. They said they would make it right and they tried. When i came back the second time the paint looked like orange peels and had dirt specs all over. Again they tried to make it right and failed. This time they re painted the whole entire passenger side of my car to get everything right. When i came to pick it up this time the paint still had dirt in it and they tried to buff it all out, Also my door was missing clips and did not open from the inside. They buffed the paint until getting it decent and fixed the door. At this point i took the car and left unsatisfied i didnt want to keep coming back, at this point it had been weeks and i was over it. This was months ago and i am still dealing with the terrible job they did . My bumper is literally hanging on by a thread i found multiple clips missing. I went ahead and fixed it myself just so i would not have to deal with this place ever again.
Me & my husband was traveling through route 31 to Grove City & a deer ran out and hit the right side fender of our truck, Wasnt too bad but the fender was damaged. I found Auto Collision & Glass on my 3rd attempt to getting it fixed until we returned back home & The entire staff was Absolutely Fabulous!!! Ms Jules made me feel welcome as soon as I walked in the door. The mechanic guy was very professional and he fixed my fender to the point that it doesnt even look like it was hit by a deer. I would highly recommend Auto Collision & Glass to anyone who is in need of auto body repair. Thank you Guys😉
Liz with Auto Collision and Glass / Precise Collision and Glass made contact with me after filing an auto claim with eSurance. They offered free rental, coverage of my $500 deductible, free pick up / drop off, and detailing of my vehicle. I took a leap of faith and chose to use their services. Once the entire process was complete I have nothing but positive things to say regarding my experience and the repair of my GMC Sierra. Though I did not need the rental due to having rental coverage on my insurance coverage; however, they did meet every other expectation in which they set into my mind. The repairs to my truck are complete and overall I am extremely satisfied.
Beware. Will promise you every thing and deliver on none of it. Had my vehicle almost a month and even after a bit of a rough start kept making promises with no intention of keeping them. They will not call and keep you updated. I had to seek out information on repair status. Then super excited about getting my vehicle back, not even a block down the road notice its not fixed. Took it back and they end up taking to a 3rd repair shop to redo this repair. Go back then next evening to pick it up and getting onto the freeway the vehicle is still out of alignment. Gave up at that moment. Took it to the dealership and had them check it out and at least make sure it was safe to drive. Chalking it up to lesson learned.
Debbie was extremely helpful -- she got our car in to the shop right away. Our car was repaired well and looks like new. Very convenient -- we just dropped the rental car off there when we picked up our car. They dealt with the insurance company too. Highly recommend.
Warren Price deserves 5 gold stars. We had a wrecked vehicle and I as dealing with another company who was rude, mislead me and the experience was horrible. I then came across Warren who regardless if I kept my business there or took it else where helped me through one of the toughest issues ever. Warren contacted me when he said he was going to and kept his word on anything he told me he was going to do. I recommended this company and for every one to get a chance to meet Warren, a supportive and a straight up guy.Best customer service I have seen in a whileI can not thank you enough Warren Price
I don’t even know where to start with this place! First of all, Eric was awesome. This was my first car accident and I wasn’t sure what I was doing. He assured me he would take car of everything in regards to the estimate and repairs through my insurance company and the other insurance company. Not only did he initially take care of all of that he was there for me when I had a breakdown about the other insurance company saying I was partiality at fault which was crazy. He explained he would reach out to see what he could find out but also helped to where I didn’t owe anything out of pocket even though I should have had to pay my deductible to get the repairs started. They gave me a loaner car while my car was getting worked on at no additional cost to me so I could get to and from work and anything else I needed to do. They made sure I was taken care of and so was my car which also now has a life time warranty to the parts that were fixed and replaced, so that’s cool! I thought this place was too good to be true and there had to be a catch when it was referred to me but it was exactly how it was explained and everything was told to me up front and nothing was hidden. Just all around great service and great experience!
They were amazingly quick and very professional and cleaned out my car and fixed my bumper perfectly! Highly recommend them!
Couldnt be more happy with my experience. Eric and Jules rock! They handled everything with the insurance company and my car came out looking perfect. Highly recommend auto collision and glass.
Great experience! Good people. Liz & Jules were very knowledgeable and clearly care alot about their customers. Highky recommend! and kept me very informed. They clearly care very much about their customers
Had them repair car after fender bender - they took care of everything & did a great job.
Took my car here to get the driver side door fixed and etc, they was awesome they helped me the whole time to where I didnt have to deal with anything, Eric was amazing.. I highly recommend this place
Very professional and courteous service provided and willing to go the extra mile! Im especially impressed with the customer service Real people approach! Thanks again for the integritous experience through this hard time
Love this place! Everyone is so polite and genuinely helpful. I was in an accident and had my car towed by a different company. While there, I felt very uneasy about the service so when Liz from auto collision and glass called and assured me theyd take care of my car, I quickly switched. They went through such a hassle getting my car from the other collision company but Liz was firm and got the job done. My car was totaled and when I went to go get my things, the entire staff was great! Once again, very polite and eager to assist, if needed! I would highly recommend this company! Thanks guys!!
I just got my 2018 mustang and someone rear ended me at a light. After considering several other shops I realized that Auto Collision and Glass was far better and offered a much more pleasant experience. Thank you to the staff at ACG and especially Liz for reaching out to me. My car looks great and I couldn’t be happier.
I would give no stars if i could. My moms car was in a place that towed her car after a accident. They were holding it there until the next day for the people who were going to fix it to pick it up. Well this place decided to go pick up my mother’s car WITHOUT HER AUTHORIZATION. For a day or so we didn’t know where her car is. They finally called my mom LIZ TO BE EXACT and told her they had her car. She told them she never gave authorization to pick up her car so why did they have it. LIZ admitted they never got authorization to pick her car up but was going to send her a email. No email was ever sent. She tried to sweet talk my mom to keep her car there and let them do the work. They kept on telling my mom lies. Then even though they picked up the car without our permission they wouldn’t give her the car back. So our insurance wrote them a check and we had spoke to Liz again and she said everything was taken care of to have our car picked up well the next day when the towing place arrived to pick up the car they wouldn’t give it to them and called my mom and told her she had to pay $373 for administrative fees and then she could finally have her car. Now they are making up unnecessary fees for her to get her car back. I would never recommend this place.
Provided me with immediate assistance. Gave me a loaner car. Eric and Jim at shop run it really well. Take extra care of customers. Work with any insurance company comfortably.
A good place to go for car repairs. Everyone was nice and professional. Great repair work
They repaired the damage on my car good as new, were really friendly and helpful the whole time, and actually waived my deductible so I literally didnt have to pay anything out of pocket!! They set up the rental and even offered to put me in a loaner car should my grace rental period though my insurance run out!I would definitely recommend them to anyone I know for repairs and would absolutely go back if something like this ever happened again (knock on wood)!(Thanks Debbie and Eric for all your hard work and help!)