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Intelligent Computer & Cellular Repair
219 Main St, Hackensack, NJ 07601, United States
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Intelligent Computer & Cellular Repair
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Ja
Review №1

It says store opens at 10am ..still waiting lolz

Mo
Review №2

It was an amazing experience, Michael fixed my laptop and upgraded it in no time and called me to pick it up it was so much better than beforeThank youHighly Recommended

Si
Review №3

Michael is super helpful, patient and knowledgeable. He helped me fix my laptop (power issue) very quickly! A+ customer service!

Review №4

I went to that store for a screen change to my iPhone 8 Plus cell phone, I paid more than $ 80 and the next day the screen began to flash on its right side, when I was able to return 15 days later, the man who had changed it to me He said that I had lost the warranty because more than 15 days had passed, I told him that I had put on a poor quality screen and he told me that my option was to pay him $ 35 for the screen and his work would be “free”, I left the store and when My husband came in and spoke with him, the guy agreed to change it at no additional cost, the point is that if I had not had a man by my side because I was a woman, he would not be responsible for the poor quality product they use or I would have had to pay for the new one screen, that is obviously a type of discrimination. additionally, on one edge of the cell phone it was stuck, I dont think the change was good for me.Second part:First, you never told me that I had only two weeks of warranty and I am not supposed to know that information, you are in the duty of informing the client of the warranty time of your service and products, second, the screen had nothing broken, it was the screen protector, tell things as they are, and third, if you had decided to replace the screen without having my husband come into the store to talk to you, I would believe you did it because you care about customers, but it was not like that.

Ra
Review №5

They fixed my laptop, replaced some graphics processing chip and repasted. Runs better than ever. But the communication needs work. I had to call them each time for an update. Happy w the work tho. Mike is very nice.

Fr
Review №6

I went in today to have my Pc checked out after it failed to turn on and I have came here before and they got my computer up and running when I lost all hope but this time my pc would not start due to me fiddling around trying to clean it and after looking on the internet and not having any luck I called this place up again and the guy in the front desk was very helpful and even took the extra step to see if it was just a minor issue which I appreciated but I am now just waiting patiently to see what is wrong with it I highly recommend this place than anywhere else for sure 👍🏼

Mi
Review №7

Great find! Thought we lost 15 years of accounting info! They were able to save all our info off the drive! Great place!

Am
Review №8

Took my laptop their it’s a nightmare, they charge me $275 to piece together two wires on the mother board . This will be my third time running to them because it’s not charging which was and still is the problem in the first place but then they said it’s the mother board do that the can make money such scammer.

Jo
Review №9

I took my computer there to see if it could be repaired as it had some damage to the charging port and other damage. They told me that they could fix it and all they had to do was order the parts for it. The computer came back almost brand new! It did take some time for the parts to come in, but to me that was not a big deal. They fixed all the damage to the computer! The charging port now is back to new! These guys did a fantastic job! It also was fairly priced, from what another company told me the price would be I was blown away by how good Intelligent computer repair beat it! I highly recommend Intelligent computer repair for all these needs. Going forward I will be sure to recommend them to anybody when it comes up! Thank you very much for the great work guys!All the best,Joe!

Sa
Review №10

Worked with Michael and I had such a minimal issue and he resolved it in two seconds. What a great experience!!! Highly recommend this place!!!

am
Review №11

Went to get my phone repaired, and they did it well. The worker there was very kind and understanding. 10/10 would recommend this play.

Gu
Review №12

I came here and waited till 10am i thoight i needed a new phone but Renzo educated me that all i had to do was switch sim cards to my other working phone, def feels better than spending a lot more money and buys me time, i def recommend this place 💯💯💯

De
Review №13

This place is great! I thought Id never fix my galaxy screen! But guess what they repaired my phone in one day and it looks like new again! Glad I chose to walk in! Great service and personality ☺

je
Review №14

Very happy with the service fast not expensive. Would recommend this fix it store to everyone

Jo
Review №15

Excellent service, the screen of my phone was broken and they literally got it fix in 20 minutes, recommend this place a 100%

La
Review №16

I rated this place 5 stars so that google would not hide it. This place is actually minus 5, The technician that worked on my notebook has absolutely no knowledge of computers. He should find work scrubbing toilets. I told him the version of windows I wanted him to put on my notebook and I wanted him to fix my recovery drive so that it would display properly.. He took 6 hours for a 2 hour job.When I got the notebook back the wrong version of windows was loaded and windows software and office software was in Spanish. I am American and I speak the language of the USA that is English. So I contacted him and he said to return tomorrow. So I returned in morning he took the notebook and he said to return in 5 and half hours... So returned and he was closed for lunch, I waited half hour and he returned and gave me my notebook back, He booted it and screen was in English, When I got home I booted my notebook and same problem but this time some screens still remained in Spanish and another in English, any user added would be reflected in Spanish. Plus the malware software was a free sample one and kept on asking for money. It was supposed be included with service.He never put the right version of windows software on, He gave me back the notebook still with incorrect windows version.I put my data restore disk in and all folders changed to shortcuts.after running my legal virus software (McAfee) the software alerted me that I had 2 Trojan viruses and a shortcut virus. When I brought the notebook in to be serviced, I am absolutely sure that the notebook had no viruses. These viruses came from his software that he put on my notebook. If you dont want messed up software and viruses on your computer, Then please stay far away from this place as possible. Otherwise if you go there computer will be damaged. lol

Ra
Review №17

Its a great place to get electronics fixed. Got fixed my Samsung S10 device here. Reasonable price. Recommended

Ri
Review №18

I was in the middle of a big assignment on a Saturday afternoon and my laptop died... a HUGE deal for me. I arrived at the store and as quickly as they could, they pulled the hard drive out and exported my files to my external hard drive. I am very happy with the work they did.

NO
Review №19

Excellent customer service! I am from out-of-town and my Iphone screen shattered after I dropped it. Renzo took me in right away and had it fixed like new in about 15 minutes. His prices were reasonable and the shop itself is quite nice! Thank you for helping me out with my phone emergency!

NA
Review №20

Michael Was Incredibly fast & patient. He’s good at what he does and he goes above and beyond for his customers, highly recommended!

Ry
Review №21

Total scam, avoid at all cost. This place is a total BS. My laptop had some blue screen issues after window updates. Since laptop was working perfectly fine before window update, I thought it was just a window or some software problems. After reading good reviews, I went Intelligent Computer Repair and told them I need data back up first. He said he will let me know at the same day afternoon. But he never called me back at same day. So I called next day morning, he said the hard drive was bad and he had to borrow some kind of expensive machine to save my data. (what the hack??) Even though I thought that is total BS, I asked kindly, so can you save my data? when can I know whether you can save my data or not? He said data recovery is extremely hard and takes a lot of time. so please give me another day or two I couldnt trust him anymore. How could it be hard drive problem? and how could it take two or three days to figure out whether he can save data or not? It was perfectly working 1 year old laptop. The problem came in after window updates. So logically, its window or software problem. I ran there immediately and picked up my laptop and went to the bestbuy geek squad dept. SURPRISE! SURPRISE! bestbuy guy just simply detached SSD hard drive and connected it to another desktop and all my data were still there. Whole process took 10 min!!! No issues on hard drive what so ever!!!! but bestbuy guy found battery line connection part chipped off. I never opened laptop before but Michael, intelligent computer repair did. so they broke my laptop instead of fixing. They are evil who utilizing peoples desperate situation. We all know how our accumulated data, photos and video of our life is important. right? People are not dumb as you Michael. I dont know you have willingness to do but Run your business honestly. I Will report my damage to BBB too.

Ra
Review №22

Mikes fixed my phone and he is very good at it my phone is perfect now like new

Sh
Review №23

Great guys!!! Excellent customer service.They went above and beyond for me I will be going back there for sure... I am beyond satisfied..Thanks I will see you guys again 😊

Ra
Review №24

Fast service, fair price, on time. Best of all, the guy who does the repairs answers the phone. No operators, dial selections, waiting or hassle. Michael was awesome.

Se
Review №25

I had my video card replaced in my computer and the cables were cleaned up very nicely all in a couple hours, for a decent price. They couldnt have done better. I highly recommend this shop!

Fe
Review №26

Michael his very nice and work fast with good costumer service 💞

Ki
Review №27

HIGHLY RECOMMEND. I took my laptop into Intelligent Computer as I could no longer access Windows or any Windows based programs. My laptop fixed it was fixed and returned within a couple of hours.THANK YOU Intelligent Computer Repair!!

Pa
Review №28

I went to a few different stores to fix my gaming laptop, including best buy geek squad. They all said it couldnt be done, and that it would be better for me to just buy a new one.But my brother told me to check out intelligent computer repair in hackensack - now just 3 days and only $200 later my gaming laptop is back in action, as if it never was broken.5 stars, 2 thumbs up, all that good stuff. These guys are the real deal

Al
Review №29

Michael is the right person on laptops decent price good job.

Dr
Review №30

Excelent,profesional,curtious,knowlegable,helpfull,service! very pleasant experiance.fixed my phone good! and quick!Definately going there for any future needs!

Ye
Review №31

Renzo and Michael have both done terrific work on my 7 year-old HP laptop, which had a a busted sub woofer. I made a mistake of trying to diagnose the issue on my own, which forced me to come back a 2nd time. I do recommend ordering the laptop parts on your own if you can since they will be able to do the repair job in one day. I recommend them but let them do the diagnostics and save yourself some money not to come back multiple times.

Ma
Review №32

Its a great place to get electronics fixed. Got fixed most of my devices here. Reasonable price. Recommended

Ha
Review №33

Great service. Good prices. Will definatelly use them again 👍

Sh
Review №34

Highly experienced with excellent prompt service. Will definitely use again.

Ma
Review №35

Great service and price

Ri
Review №36

The staff is very friendly and knowledgeable. They provided me with a FREE diagnosis and All my questions were answered.I left my laptop to be cleaned up because it was running slow. They had it ready for me in the afternoon that same day. The turn around time was amazing.

Yo
Review №37

The truth from my perspective of the repair shop is, The 2 gentlemen who work at the store are experienced computer workers.They welcome their customers in a decent way. However, welcoming a customer doesnt always end up satisfying the customers expectation.My laptop was repaired as told by the computer repairing employee.After a month and a few weeks, as I received my laptop, I found out the laptop looked completely new. Not that, that was disappointing.The disappointment was due to time and unnoticed information.I had given the store a month and 2 weeks of patience and understanding their given information during that time.This store is completely satisfying for those that bring regular repairing problems. I appreciate the new laptop, however if you as a customer knows whats wrong after their given free diagnosis check on your electronic device. Think and see ways for your clear and decent options.

Ol
Review №38

Thank you for great and quick service! I brought my laptop to upgrade memory and speed here, got good priceLove the music in their store like l wanna dance right away😁.

Jo
Review №39

Great Service. Prices were very Good. Will definatelly use them again!

Lu
Review №40

I replaced my laptop LCD screen in this shop. It was done within a day with a reasonable price. The job was excellent.

la
Review №41

STOP i highly recommend that if you go too this computer repair shop make sure that you remove all your credit card information that you dont want stole or sold,and any other financial information that you dont want used. also enable all your accounts so that your computer dont automatically sign into the stores that you shop at.if you know something say something.

gr
Review №42

Must thank and highly commend intelligent computer, because I took my hp pavilion to their store as the keyboard had gotten locked. Within minutes, the problem was fixed. Im a firm customer and will bring all appliance problems back.

Ni
Review №43

Convenient and fast. They replace my iPhone charging port within 2 hours.The price was great and now my phone is charging again. I will definitely be visiting this store again.

Fr
Review №44

Professional service done in a quickly manner. No complaints. I have been to a few computer repair stores over the years, and was most satisfied with this one. Would go back and recommend to friends/family.

Ko
Review №45

Screen was cracked on my daughters I phone. We came in fixed within the hour as promised. Very Satisfied with service

ed
Review №46

Last weekend my iMac does not start, take the computer to Intelligent Computer Repair and immediately diagnosed the problem and was repaired in a day. This is a great place, service is fast, reliable and always have the answers to my questions. I highly recommend this service 100% the prices are more than reasonable.

Az
Review №47

Good as new ! Thankyou

Br
Review №48

Really good service for low prices

Is
Review №49

Great location and great costumer service.

Au
Review №50

Reno was very helpfull. He unlocked my phone for free and was aBle to resolve my issue will come back definitely

Xi
Review №51

Both guys I dealt with were very professional and helpful. They were able resurect my computer from a failed recovery mode with some of my files still intact within a day and we were able to negotiate a fair price for the recovery/installation package they offered. Laptop is back up and running as new. Thanks.

Vi
Review №52

Dropped my computer due to a virus and got it back as new, running excellent. guys did a great job and cant beat the prices. will def use them again.

Na
Review №53

Very good service. Job was done on time and prices are reasonable. Very happy whit the service

El
Review №54

My laptop recently crashed and I had no idea what to do -- I was freaking out. I did a Google search to find someone local who could fix my computer and found Intelligent Computer Repairs. I called first to explain my problem and was told to take it to them. Long story short, Michael and Renzo spent many hours, but they fixed my laptop to its original condition. They definitely know computers and they were so nice to me, even when I was asking tons of questions. I would highly recommend them and I would not hesitate to go back to them for computer-related problems. Thanks again, Michael and Renzo.

Ed
Review №55

Prices are better than the malls better services on time and their prices are incredible extremely affordable will becoming back soon

Ra
Review №56

Highly recommended. Great customer service. helped me out big time.

Na
Review №57

I was very pleased with the results. My laptop is in tip top shape. Thank You so much Intelligent Computer Repair...

ka
Review №58

Michael did an amazing job with my screen protector, good pricing !

Fa
Review №59

I am very happy with my laptop and they also fixed my cell phone, they were fast, cheap and great work, the staff very professional.Ill highly recommend this shop to my friends and family

T
Review №60

Im quite satisfied with the overall experience. They fixed a number of hardware issues by completely replacing them without even accessing my (pw- protected) info.

Sh
Review №61

Micheal was AMAZING! he fix my 7plus screen .

Gb
Review №62

Good customer service got my phone done and I was so happy and satisfied

Bi
Review №63

Michael was a great help and formated my laptop. Service was great and recommend for everyone

An
Review №64

So happy with their customer service and how they work !! Thank you Michael for everything. .

Al
Review №65

ABSOLUTELY TERRIBLE they charged me $185 and it keeps breaking. Turns out they gave me the wrong diagnostic and it was a hardware issue instead of a software issue. They dont know what they are doing and I highly suggest going somewhere else.

Al
Review №66

The guys over there were very knowledgably, very professional and provided an exceptional customer service, kudos and keep up the good service. Im telling everybody about you guys! Thanks for solving my probems.

Le
Review №67

They have good customer service 👍🏼

Ch
Review №68

It was fast and i was satisfied with my purchase. he also included a case and headphones.

Ri
Review №69

Mike was very helpful and met my needs with my labtop.

Ja
Review №70

The services was fast and efective. I have a good experience, I highly recommend this bussines.

da
Review №71

Worst electronic store ever. I bought a charger for my note 8. It did not work working 20 minutes of returning the charger. I was not able to return it and get my money back. If you use cash it store credit. Which was never told to me when I purchased the charger. Really bad costumer Service. I will not recommend anyone waste their time going to this establishment.

Ju
Review №72

Very good experience! Nice customer service, they explain all your options, extremely quick turn around time, and definitely make the effort to help you the most they can

Ma
Review №73

This is one of those shops that scams you. Saying they are crooks is an understatement.Left my laptop to repair a cracked case around the monitor. The guys tried to convince me I need a whole new monitor but I said I just want the case.So after ordering parts from China, I had to wait weeks to be able to pick it up. When I show up, the try to convince me they changed the whole monitor of my laptop, even after I closed it and found that the damage was still there!!After denying that they lied and proceeding to insult me, I decided to pack my things and leave.

Ja
Review №74

Great services, friendly people.👍

Cl
Review №75

I had a very good experience. They were very friendly and the prices were exelent. Didnt even charge me for diagnosis. Needless to say i will definatelly use them again!!

Tr
Review №76

THIS PLACE IS TERRIBLE!!!! AVOID THIS PLACE AS BEST YOU CAN! THEY WILL KEEP YOUR ITEM FOREVER, THEN GIVE YOU A JACKED UP PRICE???!!! THE EXPERIENCE IS SO BELOW PAR THAT IT MAKES ME ASHAMED TO BE LATINO?!STAY OFF THE DRUGS! JUST SAY NO!

Du
Review №77

Good service .. good results

Pa
Review №78

Went here for some minor computer repair. Great location, great customer service!

Jo
Review №79

Fixed my computer same day but was a little overpriced for what the problem was

ma
Review №80

Customer service was really bad i got my iPhone screen fix in this location when I left the store I notice my screen on the bottom corner was popping out and the same day in the same corner my screen crack I took the phone the next to get it check by him and he only offer me a screen protector but my screen reaming crack bad serve bad screen was cheap i don’t recommend to fix your iPhone or any phone here guy give attitude and bad servers

Na
Review №81

Very friendly and solved my problem with my phone fairly quickly

Da
Review №82

Excellent Services very good process

Ro
Review №83

Good service,polite and nice

An
Review №84

Great service, highly recommanded

Ev
Review №85

Good responsible

Ja
Review №86

Thanks. Replaced my hard drive.

Įn
Review №87

Owner is disrespectful and rude

Ly
Review №88

Love it.

Th
Review №89

Micheal 🔥🔥🔥🔥🔥

Eu
Review №90

👍👍👍👍👍👍

fa
Review №91

Very good service

Ag
Review №92

Excellent atention

Pa
Review №93

Excellent service, delighted❤️

Va
Review №94

Excellent service!! I took my iPhone X to fix the broken screen, michael attended me very well 👍🏼 gave me my cell phone in less than 20 minutes as new! The super fair price !! Highly recommended

Fa
Review №95

Thank you for your excellent service Travajo.

as
Review №96

Michael, Thank you excellent attention and super friendly ... thanks

Ni
Review №97

Michael the best repairing cell phone and lapto I recommend them good worker and kind

An
Review №98

Michael, The service was 100% oThank you

el
Review №99

Very good and guaranteed services

Pe
Review №100

I really like your services are very efficient.

Information
4 Photos
100 Comments
4.6 Rating
  • Address:219 Main St, Hackensack, NJ 07601, United States
  • Site:http://intelligentcomputerrepair.com/
  • Phone:+1 201-820-1224
Categories
  • Computer repair service
  • Cell phone store
  • Computer security service
  • Computer service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Security service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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