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Ace Hardware
4185 Tonya Trail, Hamilton, OH 45011, United States
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Ace Hardware
Comments
Lo
Review №1

Small store but has just about everything except fencing. Staff is knowledgeable and helpful. Side note: Post Office inside makes it easy to send packages without going all the way to the post office.

Tr
Review №2

I go to ace hardware to use the post office. Its so much faster and there are usually no lines.

Br
Review №3

Clean Store and well organized. Staff is very helpful. But if you are in need of an expert, go see Tom! He’s got a great attitude and goes the extra mile to make sure you get what you really need!!!5 Star Customer Service…

RS
Review №4

This store is amazing! The staff is friendly and helpful! The store is organized and clean and best of all they have a resident cat that’s adorable! Highly recommend!

No
Review №5

Love the rewards!! I have saved so much since I have started with my account! So worth it.. Love my rolling tool box. We get lots of compliments

Co
Review №6

They are always friendly and you get a greeting when you walk in the door.Knowledgeable about the products in store and where you can find them (if you are in a hurry).The store is always clean and well organized as well.

Ta
Review №7

Great service! Staff was knowledgeable and welcoming. I was able to find everything I needed and was impressed with the attentiveness the employees had. I will continue to use this location and recommend others to check them out as well.

Ju
Review №8

They were able to make my motorcycle keys.

Le
Review №9

Love this place because, it is small and easy to find anything. Its quick and easy compared to going in a huge place like lowes. If you are in a hurry and need something quick this is your place!!! Even just for everyday shopping its got a good variety and really nice employees to help out.

Et
Review №10

That old lady at usps is a real hag and rude [redacted]. she should just quit if she truly hates working there and shut that usps down. don’t wish her well whatsoever.

De
Review №11

Love this place! Everyone is so very helpful.

St
Review №12

Purchase 10 bags of mulch and 3 bags of Morton salt. There were 4 guys in the store working. No other customers. Had to load my own up bags of mulch and salt. I believe that it was poor customer service. I also believe that a guy should have took the initiative to load it or at least offer.

Sh
Review №13

Very friendly and helpful staff. Plus We like to support the local when possible!

Ra
Review №14

If I knew the name of the kind post-lady that works here, I would write her a personal thank-you note! I came in a few minutes after closing with a ready-to-mail package, and if I hadn’t mailed it that day, I would’ve been out $300. This woman, God bless her soul, was willing to take the package. Whatever your name is, ma’am, you have my eternal gratitude!

Bo
Review №15

Great place to go. Friendly and helpful

Ch
Review №16

Always friendly and has a usps inside.

Ma
Review №17

Better schedule a wide window if you plan on coming here. Extremely slow service

Jo
Review №18

I didnt know but this Ace Hardware is a neighborhood U-Haul rental location. I didnt see any trucks to rent but they had what I needed. I rented a trailer for hauling a motorcycle. The process was easy as it usually is with renting at a regular U-Haul location. The trailer was exactly what I needed. Both pick up & drop off were a breeze. I will definitely be going back to this Ace Hardware store again for other needs as well.

Ji
Review №19

Rented a U-Haul truck to move a piano. They were very helpful. I called the day before to find out the width and capacity of the ramp on the truck. (24-3/4 and 1000 lbs) The paperwork was quick and painless. Everything worked great, and the price was right for a short local move.

Ma
Review №20

This place is a great place to get keys made

Ja
Review №21

Love this store they are always helpful and friendly. Great customer service.

Ad
Review №22

Very knowledgeable people work there you cant go wrong

Ch
Review №23

Hey sister helpful hardware store.

Ty
Review №24

They always think I’m stealing or something but usually has what I need so I STEAL go there😂🤣

Li
Review №25

Love our ace store. We always find what we need there. Super staff members too.

Ch
Review №26

Its ok.

Ro
Review №27

Friendly and help full there every week in the winter get my propane filled for my heat

ju
Review №28

Didnt like the customer service attitude

Wi
Review №29

Got what I needed at a good price

Ro
Review №30

A great place to get what you need.

Ji
Review №31

But did away with (suspended) their 10 dollar Tuesday fill up on propane.Best deal going but suspended it

Jd
Review №32

Didnt have weather stripping for a door but they do have some random things

To
Review №33

Very happy with my experience there

Da
Review №34

Ken and his Hardworking Hardware Team are the Best!!! They are extremely professional and knowledgeable and have excellent customer service!!!! The are definitely willing to go all out to help their customers!!!

Ti
Review №35

Was very helpful finding what I need Thank you very Good Service

St
Review №36

Very helpful staff very personal service more than youll get from the big Box store

Di
Review №37

I like this store very much.

Dr
Review №38

I rented a uhaul trailer and all was good. The attendant was very helpful.

Cr
Review №39

They have a great selection of stuff and plus, they have a really nice and good cat. Its really nice

AD
Review №40

Good service and great place to get materials

to
Review №41

Its ok if you dont have to deal with George.

Br
Review №42

Everyone here was incredibly helpful. Not only did they help us with our issue, they spent a substantial amount of time helping problem solve our project obstacle. Thanks, Ace!

Te
Review №43

Went to have keys made. Even though I was having 16 keys made I was in and out pretty quick. They acknowledged me fairly quickly and I believe the manager was the one to help me. He cut the keys very quickly and efficiently.

Je
Review №44

Matched the paint I needed perfectly and didnt even try to push expensive paint. Got the least expensive paint they have and it covers great and couldnt have blended any better.

Ti
Review №45

Needed some custom cut glass and I called to see if they provided this service. To my surprise they did and when I arrived at the store they had already had it cut and loaded it in my car!

Ti
Review №46

They are willing to help u find what u need

Mi
Review №47

This is a good quick stop for home needs. Has a post office inside as well. Its convenient.

Ba
Review №48

Ordering online is a very painful experience. It took 5 days to get most of what was ordered. The sad part is that the order was all bird feed. Items that I did not get showed in stock even after the order was placed and I was notified that the items wouldnt be in to the store until the next truck came in.

Mi
Review №49

Purchased online as store listed they had item in stock went to store was told item not available.

Bi
Review №50

The employees are always friendly and extremely helpful. No matter what I need they always have it in stock and can offer good advice on most of my projects.

Ke
Review №51

Great service, always very helpful there.

Ro
Review №52

Had an issue booking a rental trailer up to a truck. We had the hardest times getting the running lights to work. After way too long, we discovered it was a blown fuse. But the staff stayed and helped the whole time. It could have been impossible without them. Thanks so much for the help Ken and Robert!

Ru
Review №53

First time I had my completly empty 100 lb propane tank filled here it only cost me around $35. The second time I had to get it filled cost me $65 and the third time OVER $70. NOT very happy about the fact that it seems the price depends on who is helping you. Next time I get it filled I guarantee it will not cost $70 because I wont be filling my tank at Ace anymore.

St
Review №54

Good place to shop for things

Je
Review №55

Fast parts for the job

Ki
Review №56

They are very helpful employees. And store is kept nice.

Ji
Review №57

Shelves were stocked and enough help to get us in and out quickly. Had what I needed and I could use my discount coupon.

an
Review №58

Friendly and helpful staff. I bought a weed eater had no clue what I was doing. The guy spent alot of time explaining and showing me what I needed to know

Te
Review №59

Very friendly helpful service

Da
Review №60

👍

KE
Review №61

Great place...

Ti
Review №62

Ace is the place with the helpful Post office lady!

fr
Review №63

Over price too high

Ch
Review №64

Was quite satisfied with the selection and especially the service.

Je
Review №65

Had what I needed at a reasonable price

Lu
Review №66

They made me a copy of a key. What it goes to I have no clue

Wi
Review №67

A really good selection of bolts and hardware.ill be back

De
Review №68

Nice local hardware store.

AJ
Review №69

Ace is always clean and has hardware items the big box stores dont.

Sc
Review №70

Always have what I am needing, prefer stopping there than the big places that offer no help. Ace they have people that care and will assist you!

Da
Review №71

God bless the smaller retailers

da
Review №72

Great service.Went in and was immediately asked what I was looking for and walked me right to it. Its been a while since someone didnt point or give me an aisle number, it felt good!

co
Review №73

Convenient and the employees are knowledgeable and helpful. I feel better spending money at a local small business

st
Review №74

Got some paint, they matched it great. Nice guy working there. All good

Bo
Review №75

They are smaller than the big box stores so selection can be limited, but their personal customer service is awesome

An
Review №76

Nice hardware store. Local only Post Office. Also sell Ohio fishing and hunting licenses.

El
Review №77

Smaller store. Employees are very nice and store was very clean.

Ch
Review №78

Neighborhood hardware store feel. Has a Post Office.

Ad
Review №79

Very helpful and friendly. They can help you out!

Be
Review №80

Incredibly helpful. They jumped right in to help put together a solution to an uncommon problem and nailed it.

De
Review №81

We go there for all our hardware needs. Love the people always friendly and ready to help.

Ro
Review №82

Very helpful had what I was looking for, very friendly staff.

Ro
Review №83

I go here often for hardware, they always know the answers to me questions and are very helpful

Ra
Review №84

Locally owned and a great place to do business with

Ma
Review №85

Ordered for curbside pickup. No apparent way to have someone bring order to your car so had to go inside anyways to retrieve my order.

pa
Review №86

Well not good. I like shopping local when i can and i was very disappointed. I believe i was looking for the springs i needed for 10 minutes plus. It was no customers for 75 percent of the time i spent there. You would have thought one of the 3 working there would have at least came and said something like is their something i could help you with.

Am
Review №87

Very helpful staff. A more personal experience than those big corporate stores.

Jo
Review №88

Love this place. Close to home, and everything you could need. Truly amazing staff.

mi
Review №89

Great customer service.

Ka
Review №90

My local store!! A great store with a post office inside, which makes it very convenient.

He
Review №91

Bought a Stihl chainsaw fast service showed me how to use it and took very good care of me Thanks guys.

Je
Review №92

Really like ace. Starting to pass the big box stores up. About the only home town hardware stores left.

st
Review №93

Great place to get keys made

Pa
Review №94

Great store very helpful..

de
Review №95

Great customer service and care I love Ace is the place with the helpful hardware man

RB
Review №96

Always have what we need

JO
Review №97

Helpful staff, good for that hard to find hardware, good light bulb selections, key making. US post office inside store +, they do screen repairs

St
Review №98

Love these guys! The last if the ol have it all hardware supplies

mi
Review №99

Nice place to shop for hardware

Ja
Review №100

Very helpful staff 👍👍

Information
13 Photos
100 Comments
4.4 Rating
  • Address:4185 Tonya Trail, Hamilton, OH 45011, United States
  • Site:http://acehardware.com/store-details/03233
  • Phone:+1 513-863-9322
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:9AM–5PM
  • Friday:10AM–5PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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