They are scam artists the sales man should not even be allowed to sell vehicles could not give me a straigh answer
I saw a 2009 Ford Mustang convertible from Marketplace on Facebook and within the week I drove her home! Great deal and customer service with Dominic and Chris, they made sure my requests were completed before I drove off the lot. All of the employees were very courteous and professional, I felt no pressure and was treated very well. It felt great driving home with the top down on a beautiful fall day! Thanks again guys!Larry and Kim Dull
We are very pleased with our Purchase. J.J was a great salesman to work with! He made sure everything was explained in detail and made sure that we understood everything! If you are going to do business in Harrisonburg this is the place to go, Ask for J.J.
Have the hide to sell a friend a hand picked lemon from there lot only for it to break down in a month. Then done the shifty and washed their hands of it. Absolute crooks
Friendly and helpful staff quick and easy
This place is a joke. A bunch of actors and CROOKS! Theyll sell you a lemon quick!
Bought a car from these clowns last week, within a few days it broke down, in limp mode with the engine management light on. Took it back to them they refuse to turn the management light off nevermind fix it. Turns out its a DPF issue and will cost over $700 to fix. DO NOT BUY FROM THIS PLACE. ABOSULTE RUBBISH ON THEIR FORECOURT.
An absolute den of thievesI bought a subaru forrester there that was HAND PICKED by salesman jj bayne...less than a month later it was totally broken down and he blocked me on facebook so he didnt have to ansewer for why they refused to fix it...i payed 7000.00 for a car that broke down in a month...most of these other reviews are written by THEM and their friends
Worst dealership I ever been too! If you dont want a lemon I would avoid this place. Spend your hard earned money somewhere else!
Absolute trash establishment. Has been ripping of customers left and right over the past few years.Has an extremely bad reputation of selling cars and lying about issues and mileage.Would not recommend to my worst enemy
Went and got a car from them and they sold me a LEMON!! Car went to junk within just a few days. Took it back for them to fix it and they refused to do anything! If I could give 0 zero stars I would. My advice is take your money to some place that isn’t full of crooks!!
Great place to buy a car!
Dishonest. Untrustworthy. Worse than Danny Devito on Matilda.
We will just say trash 🗑 service 🗑 people 🗑 cars 🍋 if we wanted lemonade we would be made but we needed a car not a lemon 🍋
They sold our son a car that broke down in a few weeks then refused to fix it and blocked us on facebookI have heard MANY stories about how horrible they are and now ive found out first handDO NOT SHOP HERE
Save your time, money, and health these people will rob you for every penny and not care one bit
I have been waiting 11 months on a part to come in to repair the broken vehicle they sold me. I will not be buying anymore and urge everyone to beware of them. They have played phone games with me for almost a year and my vehicle still isnt fixed.
Called them..told them exactly what I wanted and how I wanted it financed. When I got there I was welcomed by a very positive and friendly salesperson. No pressure and gave me exactly what I wanted. If you go here just ask for J J.
Sells Junk I wouldn’t recommend this place to my worst enemy buyers beware
I had an amazing experience with this company. This was my first vehicle purchase as an adult and JJ walked me through the process and was very professional. I was told that my payment was going to be under 200 and they made it happen through a local credit union. I would recommend this place to anyone that needs a ride!
These people are the definition of used car salesmen . If u buy a car here, do not expect them to help u if the car is a lemon and chances are, it will be
What an amazing place to get a car! Great customer service! The staff is very friendly! And I got the ride I wanted! A special thanks to jj and Chris for making it happen you guys are awesome :)
I bought a vehicle a couple of months ago. They refuse to fix the problems that have been happening with it and they have been very poor of service since I bought it. This has never happened with any of my vehicles in my life.
Sold a friend of mine a bad car knowing it’s bad.
My husband and I bought a beautiful 2011 Jeep Grand Cherokee from this car lot. The air shocks in the front were messed up so they had to replace those before we bought it. It couldnt even be driven at that point. The on site mechanic replaced them with after market shocks. I think he had limited experience working on this kind of suspension and didnt realize that the hose also had to be replaced. So, they took it to the Jeep dealership to have this part of it repaired. About a month after we bought the vehicle the shocks developed an air leak. The very shocks that the car lot put on the vehicle. It needed a $60 check valve replaced because apparently it was not installed properly. They refused to fix it. We are very disappointed in the customer service and the follow-up with this car lot. They do not stand behind their vehicles and they apparently do not want repeat business. I would avoid them and go to a more reputable dealer in the area.
They are so helpful one of the best car lots Ive ever went to actually the best car lot Chris is always trying to look out for you and do what he can to help you. Pretty good people here highly recommend.
After wasting hours upon hours at other dealerships only for them to say sorry we cant do anything for you. Harrisonburg motors stepped up to the plate and put me in the truck I wanted. Great sales team
Very helpful and very willing to work with you. JJ was a pleasure to work with. He was very knowledgeable and found exactly what I wanted.
Great place to work and really good cars
I came to them not expecting to accomplish much due to no credit or a large downpayment. And i ended up driving away with a 2014 mazda at less than 200 a month. The guys worked with Me on the down payment, even helped with the bank. Only gripe i have is they claim to have a referral program where if you send someone to them and they purchase a car, you get $100. Yeah, no. Dont hold your breath. Other than that my experience was wonderful.
A vehicle came into my shop 3 days after it was purchased from Harrisonburg Motors. It had a very recent (within 30 days) inspection sticker on it and the customer complained of a roaring sound when driving. We very quickly found it to have 2 worn out wheel bearings on the front, to the point that they were dangerous. The pads were not making contact with the rotors, and the rotors were rusted to the point where they could not be resurfaced, they would be below spec after. The entire frame is rusted, and the control arms are almost rusted through. Every bushing is dry rotted and there is quite a bit of play in other steering and suspension components. We recommended that the customer contact the dealer, which they did and the dealership informed them it was not their problem. This is not the first customer we have come across that had a very similar experience. I would avoid this used dealership and find one that is more reputable and stands behind their claims of great customer service.
Very nice to buy a vehicle! Love them!
This place has great customer service !
Came there for help from JJ and he did everything in his power to help me even though i was unable to purchase from him he explained to me my situation in great detail and i hope to do business with him in the future
Chris was very helpful with all of my questions on two vehicles, a 2007 Kia Sorento and a 2011 Kia Sorento. I decided on going with the 2011 because there was better financing options with it. I have taken it back there once for a minor issue with the vent system switching over, not something you would notice driving on a warm day. Tim was very quick on figuring out what was wrong and fixing it. They have all been super nice during this time.
Sttiiilll waiting on the referral bonus. Lies. XD
Good place to buy cars
Great place to get a car
I didnt buy today but they are very willing to work with me.
Good people
They are disappointing