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Lexology
1111 Prospect Ave, Hermosa Beach, CA 90254, United States
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Lexology
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Sc
Review №1

Alex and staff are knowledgeable and professional, with a better-than-dealership customer service experience. I recently went to Lexology as a first time customer upon the recommendation of several friends in the south bay for a pre-trip inspection and battery replacement. I happened to encounter a critical issue within a day of my service/inspection, and Lexology went above and beyond to address it.

Mi
Review №2

I have been going to Lexology for years, and will continue to be a client because the service is impeccable. I highly suggest Lexology for your service or body work on your vehicle.

Ke
Review №3

Mike is a true Lexus specialist. Our family has been going to him for years. Never been ripped off and the work has always been top notch. Thank you Mike and Lexology, keep up the great work.

Ga
Review №4

Mike and his team are amazing! My car broke down, I towed it late to Lexology and Mike was there to accept it and let me know what was wrong with it. They did an excellent job fixing everything, in a timely manner with reasonable prices! I highly recommend them to anyone looking to service their automobile!

Sy
Review №5

Very good looking place.

Ph
Review №6

I have a 2012 LS460. I called them up for the price of oil change. They told me 125$ on the phone . When I got there the price changed to 150$. I didnt trip cus I really needed one . When I came to pick up my car, they gave me a list of bunch of things that were wrong with my car and prices to fix this problems. Mind you I had just bought this car from a dealership like 3 months prior and everything was well maintained and checked. Lexology told me I needed a transmission flush,, new tires, front lower control arm bushing, turn up. The prices they gave me were crazy especially for the bushing of the control arms. They told me I could only get it from lexus so parts and labor would be 1900$. Mind you I called lexus myself and they told me the entire control arm including the bushing cost 400$. I took my car to my regular mechanic who was sick and wasnt available at the time I went to lexology, he checked my car and told me my transmission fluid was good, my tires were still good, I didnt need any turn up anytime soon and one of my front lower control arm bushing was a little torn but I shouldnt worry for 20000miles more. Lexology is too pricy and deceiving .That was my experience. I hate when people try to take advantage of me. Im driving a new car doesnt mean Im stupid or rich. Always get second opinion people. Lexology might be for you but Im not going back.

al
Review №7

The only people Ill trust with my moms car. Above dealer level work, below dealer price. If youve got a lexus this is the place to take it

Da
Review №8

I would not dream of having my 2010 Camry hybrid serviced by anyone other than Lexology Auto Care. They have performed all of my service since 2011. The work has always been excellent and their prices very reasonable. Everyone who works there is friendly and courteous. Their new facility has a great waiting room with every convenience one could wish for.

Mu
Review №9

Great auto maintenance care and repair for my Lexus 430. I have been with Lexology for more than five years and each time they have performed outstanding brake service, as well as timing chain, water heater and starter repair. I have sent my friends, family and business associates to Lexology and they too have been equally satisfied. My car runs perfectly well. Their prices are so affordable and competitive and I am delighted to offer this recommendation.

Br
Review №10

Did some research and the online reviews are impressive so I brought in my RX450h. I was not disappointed. Service, price, communication, transparency, facilities - all great.

Jo
Review №11

Have been a customer of Lexology for about 14 years. Mike and his team are incredible. Nobody has better automotive knowledge or experience. Great service at a great price. I wish I could give more than 5 stars.

Da
Review №12

This is hands down the best place you could have a Toyota / Lexus / Scion vehicle serviced, and this is based on a number of factors including.- Honesty / transparency- Competitive labor rate vs any SoCal dealer- Warranty coverage on installed parts & labor- Friendly staff- Extremely experienced technicians (ASE & Toyota / Lexus certified)- Gorgeous new location and facilities in quiet Hermosa Beach.In short I can’t say enough good things about this place, just wish I didn’t live so far away now. Cheers guys

Ta
Review №13

Theyre really professional and helpful I took really good care of my Acura MDX

Ri
Review №14

Great service!

An
Review №15

If I could give the Team at Lexology Auto Care a TEN STAR review -- I would.Professional. Intelligent. Diligent. I am in medical sales -- so I understand the up-sell -- Lexology Auto Care has never attempted to up-sell on ANY scheduled service. If they bring something to your attention, they will show you, if at all possible.It is RARE to say I TRUST THESE GUYS, especially in the Automotive Industry.HANDS DOWN for Service -- They are BETTER than a dealer!

Su
Review №16

Helpful, familiar staff with good service and loyalty discount available.

En
Review №17

I have been a customer for several years and no matter what the problem was Lexology went always above my expectations in terms of service. They are very knowledgeable and they recommend the best solution for the customer (sometimes not the best one for them). They have gained a loyal long term customer. I really recommend you pay a visit when your Lexus needs some work! Thank you Lexology.

mu
Review №18

I have been a customer with Lexology for several years and I recommend them very highly. I have had major and minor work done with these guys and it has always been the best and the most affordable. I drive my Lexus SC430 frequently and it stays in great shape due to the continued great care of the Lexology team! They are the best. Professionaisml and great customer service.

So
Review №19

Great customer service.

Ro
Review №20

Awesome customer service. This is my second visit and I have nothing but great things to say about Lexology. I wish that I wouldve found out about them a long time ago. Today, Alex greeted me with a warm smile and welcome. He offered me water, soda, and coffee and informed me of the new location grand opening. I just felt right at home 😁. I went in to get an oil change and mentioned my head light having issues. Alex and the team went above and beyond to find out the issue with my headlight and that was awesome. Going above and beyond and genuinely helping a customer is un heard of today which Im very appreciative of. Thanks Lexology for your service and I will always recommend you. 😍😍

Fa
Review №21

If you are looking for trustworthy, friendly, master technician, thoroughness, and feeling relieved that all your car cares are complete with no regrets like other car repair places. Then look no farther. LEXOLOGY is your place to go. I can attest to the great service and have had no problems with all he cars I have taken there.

Jo
Review №22

Place is great staff is great and attentive!!!

Pa
Review №23

Lexology has always been the shop to take your Lexus. They are the best alternative to the dealer with fair prices and top-notch service. If you dont need the Lexus pampering the dealer provides (donuts, soft drinks, nice lounge), youll be happy you made the switch. The mechanics will tell you what your car needs & if any preventative maintenance will help with any future problems. Ive been using them for many years now & highly recommend them.

mu
Review №24

Lexology is the BEST!! I have a SC430 coupe and every time I come for maintenance or repairs these guys take care of me and my car! They are very meticulous and thorough. They quote me the most affordable way to repair my car and I have compared prices and they are absolutely the most affordable and experienced. I do not have to compromise quality service or parts in order to get a great job done. No, I get great service, great parts, great advice and information regarding my vehicle and how to maintain it for its utmost care. I never feel rushed or hurried when I go to Lexology. I love this place and I wish them all the very best because they are THE BEST!

Ba
Review №25

I have been taking my vehicles to Lexology for several years now. Mike and his efficient crew always provide me excellent service. I have come to trust Mike. This is the rare repair shop that doesnt try to hustle you or sell you services or parts you really do not need. I think so highly of this shop, I still continue to come here for my car needs although I moved several miles north. When it aint broke, dont fix it. They have excellent professional mechanics at Lexology that really know these cars well and so I stay with them. Besides, they are all really nice people there. End of story.

J
Review №26

We really enjoyed our first experience at Lexology. Its rare that a mechanic will take the time to explain to you why a job needs to be done. We paid less at Lexology than the dealer we used to take our car to. The waiting area is clean and pleasant to be in. Well be taking our three cars from now on.

Ta
Review №27

I have been a Lexology customer for over seven years; if you are seeking an excellent alternative to expensive services from the Lexus dealership, I highly recommend you visit Lexology. Mike is a well respected, former Lexus Santa Monica master mechanic, who is regarded as one of the best by his former colleagues. Lexology will not up sell services you do not need. My GS 450H is a well maintained machine, thanks to Mike and the Lexology team. YOU WILL NOT BE DISAPPOINTED!!!!

da
Review №28

If you are looking for a repair shop that is skilled, reliable, honest and wont break your wallet. Lexology is the place. I bring my Toyota truck there and I am always impressed by how good I have been treated. Mike and his team of trained mechanics do a great job and the service is excellent in my opinion. Dont expect a lot of bells and whistles as far as the waiting room in concerned, just expect a reliable and affordable repair bill.I recommend this shop to anyone.

Ho
Review №29

Ive been Lexology customer ever since the shop opened. I totally trust the people at Lexology and Im appreciative of the timely advice I get from the expert mechanics, Michael, Alex and others. An ounce of prevention is better than a pound of cure. Michaels timely advice has helped me to keep my automobile service expenses reasonable. At the dealership for the same service I would have to forego food to pay for the expenses.Holli

Ni
Review №30

The Lexology team performs exceptional work in a professional manner. I recommend them to anyone looking for convenient and quality auto service.I have frequented Lexology for nearly 10 years now and they have yet to disappoint. The prices at Lexology are considerably cheaper than those found at local dealerships and the quality is unsurpassed. Additionally, you dont have to worry about whether you are being misinformed or upsold when it comes to your vehicles requirements.In short, Lexology treats you like family; from the smiley receptionists to the detailed service technicians, I actually look forward to my service visits. Kudos to Mike and his team of professionals!

Vi
Review №31

Lexology has provided consistent and reliable service for both of my Lexus cars. They are always thorough and professional. I recommend them without reservation.

Th
Review №32

Amazing customer service and great quality repairs on my JDM cars. Hit them up is you need anything done on Subarus, Toyotas, and Lexuss.

Re
Review №33

I have used Lexology for all of our Lexus vehicles since 2008. Michael has always performed at the highest level (5 stars) since my first visit. Today was no exception. I had an appointment for 3:00 PM. My GX went into the bay at my appointment time! Forty-five minutes later I was on my way home. I appreciate your great service and costs lower than the Lexus dealerships. Thanks Michael to you and your team.

Mi
Review №34

Lexology is professional from the get-go. It is like taking your car to the dealer without the crazy high prices. I have had a new engine put into a Rav-4, and went to them because they understood all the options (used vs. rebuilt) and could recommend the best one. They do exactly what they promise, with skill and integrity. What else do you need from a service organization?

de
Review №35

I have been taking my Lexus to Lexology for the past 8 years. Mike, his technicians and office staff are professional, ethical, honest, dependable and provide outstanding auto care and maintenance. They provide thorough explanations of services provided and time frames. Definitely a trusted and honorable establishment!!!

st
Review №36

I wasnt looking for a new mechanic, but my mechanic Closed business without any notice. I was referred by a friend about Lexology which turned out to be great. My Lexus low & high beam lights and my tail light had to be replaced. The service was great and the cost was definitely in my budget. I have found a new mechanic and I love it.

Fl
Review №37

I might not ever buy a car they cannot service again as long as I live. These guys are amazing, they never steer me wrong. They explain everything to me in a way I can understand. I cannot say enough good things about them.

Mi
Review №38

Great, professional and friendly service. Very honest about what service you need and what service you can delay until the next visit. I highly recommend them.

Se
Review №39

Love the new shop but I think there very pricey with there labor.

An
Review №40

Great service, fast and honest! I highly recommend this business😊

Ja
Review №41

Awesome service at a great price

Pa
Review №42

Hidden Treasure, Excellence in Redondo. Do yourself a favor and buy a Prius and find out what a great service value this place is, or refer a family member. There isnt much room to improve though Im sure Micheal is looking into it:-)

Vi
Review №43

I just took my 2001 IS 300 in for service. Mike was extremely accommodating and informative. He brought the car up to show me what needed to be done to the shocks and opened up the hood and explained all the work that needed to be done. The pricing on the work that was done (intermedidate service and brakes) as well as all future work that my car needs was extremely reasonable. Much better than the dealer and Elite Motors in Hawthorne. They dont use any after-market parts. I brought my car in around 11 am and it was done by 5 pm.They get an A+ for transparency and customer service.

na
Review №44

Great people, great service its now the inlymplace is take my Rav 4.

Ma
Review №45

Great shop with experienced mechanics that your can trust. Lounge has a TV, Keurig, water dispenser, and a bathroom. When you leave, your car drives factory new. Give them a try, you will not be disappointed.

De
Review №46

They do a great job!

Ky
Review №47

Great service. Reasonable price

Ch
Review №48

Not impressed. Was told I needed brakes after 40,000 miles, followed up with the dealership and was told my brakes were fine. Went to Lexology for only an oil change. Won’t be going back.

Jo
Review №49

Our 10 year old Toyota 4runner was having issues that our other mechanic could not resolve. Lexology was able to get the vehicle fixed on their first try and they were very professional. I no longer go to the Toyota dealership as they have tried to rip me off too many times. The next time I need a repair or maintenance I will be going to Lexology.

Br
Review №50

The biggest reason for my going back are the people! The service is always spot-on, but the people there are always helpful and take the time to explain things to you!

na
Review №51

Honest, make an appointment gets you in and out fast, very knowledgeable

Ro
Review №52

My family has been taking their cars to Lexology for a number of years. We feel that they have been honest and do very good work. We are very satisfied with Lexology!

Me
Review №53

Very easy to work with, reliable and good customer service. They are not the cheapest, but for those who want high quality and good customer service and like supporting a local business this is a great place.

Fa
Review №54

Thats why you should take your lexus to lexus dealer. I always take my lexus to a dealer because they are professionals. Today I made a huge mistake and brought my car here. Very bad customer service, very unprofessional. They guy who introduce himself to me as a manager had no idea about management and customer service. I got really disappointed and left the place immediately. I dont recommend this place to anyone. Just go to actual dealer but you will definitely have a much better costumer service.

Li
Review №55

Lexology defines customer service. I usually go to the dealership - but not anymore. I can trust what they say at Lexology. I highly recommend this company.

ir
Review №56

I have had consistently stellar service for my Lexus and Acura from all at Lexology. They are one of the deciding factors in my selection of purchasing another Lexus recently.

da
Review №57

Excellent staffs very professional and friendly I have 3 Lexuses definitely I will go back

Je
Review №58

We have been using Lexology for a number of years now and have always received great work at reasonable pricing. I highly recommend Lexology and their staff.

Ly
Review №59

Efficient, effective, economical, courteous. I will tell everyone who will listen to me about my great experience with honest diagnosis and professional repair with Lexology.

Cl
Review №60

Honest, knowledgeable, and friendly. Would take my car there again.

Ka
Review №61

Fair price, good service

Mi
Review №62

Great people, great service. Mike and his team take the time to inform their clients in advance of needed work to keep car running for years.

Jo
Review №63

Alex was awesome. Professional.

Ja
Review №64

I came across this shop when was searching for an alternative to Lexus Santa Monica. I had to change my breaks and got a ridiculous quote from the dealership. Luckily I got Lexologys advertising a few days prior so I gave them a call. I spoke to the owner, Michael, and he quoted me half of what the dealership did. So I went to check them out. I liked what Ive seen (the shop and the people) so he got my business. I was back a few months later to do my 30K service. And again I was quoted a 40% discount over the dealership. The service was quick, painless and my car was washed afterwards (not necessary in my opinion, but very nice of them nevertheless. I had used them a few more times for small things - reconfigure GPS and side mirrors.But what really made me to take an effort and write this review is the last visit to Lexology - you know how hard it is to find a mechanic who will not take you to the cleaners? Ive found one - Michael. So Ive started hearing some noise coming out from a rear of my SC430 and took it to him. He spent about 30 minutes with it and instead of making me pay for struts and other probable causes he resolved it by greasing some joints. There was no charge and I drove out knowing that he will only make necessary repairs!I use these guys for my Toyota and Lexus cars and recommend Michael and Lexology to others.Michael - thank you for your high class work and I hope your business will continue to flourish.Jake

Gr
Review №65

A mechanic who we still drive over an hour to get our cars serviced.

Gu
Review №66

Always professional and great rates

Br
Review №67

Cheaper than the dealer and great service. Lexus repairs still arent cheap but they do a great job here.

Jo
Review №68

Alex is the man ... thank you sir!

Ke
Review №69

Excellent professional services.

pe
Review №70

Great service

Co
Review №71

Loved it.

Ge
Review №72

Good workshop is my employer

Ma
Review №73

Very good places

Information
14 Photos
73 Comments
4.8 Rating
  • Address:1111 Prospect Ave, Hermosa Beach, CA 90254, United States
  • Site:http://lexologyautocare.com/
  • Phone:+1 310-379-0543
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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