They have been very helpful everytime Ive been in. David checks out my car and lets me know what the cost is before doing anything. Very professional and courteous. Wouldnt go anywhere else.

Will not let you bring your part from AutoZone, or Amazon. Its a way they can charge you way more. This place is a rip-off...

Fantastic place very helpful if they can not help you they will steer you to someone that will help. Fantastic place. M.N.👌👍👎😀🇺🇸🦁

I met David this morning. Great guy and very professional.

They are very honest, thorough, and explain options and costs for any needed repairs. I highly recommend them over most of the dealer shops that are always trying to sell un-needed services. I have an old 85 pick-up that was my fathers before he passed, and it is always needing work because of its age, and they have done a great job in helping me choose the top priority and taking care of it quickly and cost effectively!

Couldnt work on my vehicle,

You guys surprised me! I googled how much it would cost for the job that yall performed and Google told me the pricing would be quite high. But when I received the bill, i was very surprised. I was greeted like a real customer. I was told about how the diagnosis and repair would happen. I would definitely refer all of my friends and family and their friends to this place. I very much enjoyed my experience.

Couldnt be bothered to write up an estimate. Ill be sending my customers elsewhere.

Slow at turtle there almost 3hr just put tires on car hell I was only one there how could u not had done it faster

Went in thinking I would need a $500 repair based on what another shop had told me. This turned out to not to be the real problem and they ended up fixing the main problem at hand for $260. David also explained everything to me in detail and in terms easy to understand. It’s been over a week and still no problems would recommend to anyone. Very nice people.

Great service. Medium price. Very knowledgeable. Treats you like family.

I run a repair shop myself 80 miles away and must say david the owner was so helpful and nice when I was looking at a vehicle he had for sale. Very respectful

If you want honest good service this is the place for you. I went to a mechanic on 321 and they were wanting to charge me over $500 and it could potentially not fix the problem. It didnt feel right so I did my research and auto masters had high ratings and reviews. When I went to get my car serviced the staff there were so honest and straight forward with me. My cost ended up being a third of the cost than what the other guys were wanting to charge me. My car still needs to loving so I am taking her to auto masters from now on.

I have a 94 Buick took my car to auto master because my starter went out of my car. I was charged 300 dollars for a starter which at most should have been 150 bucks. 90 bucks for the part which was only 65 at auto zone. And I was told could not bring my own part. So 210 dollars in labor for a job that only took a hour at most. The only reason I let auto master work on my car is because I had to tow my car there which was 60 dollars an would have spent more money in towing cost. I advise no one to bring their car here because his up-charge is ridiculous. And I was basically told by the owner I was being up charged for profit.

Dave and his staff are knowledgeable and efficient in taking care of any car needs you may have. They were a great help when our car broke down on our way home from Ashville. I can only wish they were closer to home for us. I would use them for all our vehicle needs. Very reasonable prices.

The owner is a very knowledgeable automotive expert that quickly diagnosis your problem and provides solution at reasonable cost.

I havent had my card worked on yet, but just calling in I have to write a review! I called them to ask a general question about the process to replace a part on my car, they told me right away how it works, and was super polite with their explanation. When I do get a part replaced Im confident they could do the job!

On a recent trip where I was headed to Florida, my car broke down on 321 South in Hickory. I have not had repair service done in Hickory before, so when I called AAA to call a tow-truck, I asked for a recommendation for service. The operator recommended Auto Master as a AAA-approved garage. My car was towed to the shop and owners Alicia and David Coffey both listened closely to my situation and began trying to get me back on the road, although it was nearly closing time (5pm). By 5:30, they let me know that it was going to take a couple of days to get the necessary fuel pump installed and further explore timing belt issues. I heard from David each of the days that followed, and two days later the fuel pump was installed and after fully investigating the timing belt issues further, he felt confident that I could safely continue my 600 mile trip to Florida and back. I picked up the car and it drove perfectly. The repairs were completed as quickly as possible, and I also felt that the customer service was above and beyond the call, giving me peace of mind that -- although I had never met them before -- I was being treated like family. I highly recommend Auto Master for automotive service for routine maintenance or big repairs: Its great to meet experts who are also such great people. Thank you again for taking care of me Alicia, David and Rob!

It took over an hour to inspect my vehicle and no inspection should EVER take that long. And I just had it serviced bc I have family that does it. They said it needed all these repairs and failed my inspection. This is a nice place but when I’ve had all the stuff replaced they said I needed and they told me it was gonna be thousands of dollars.....no.

Thanks for not trying to get over on me....that says alot, ladies

These folks seem really honest. One of our vehicles has over 150,000 miles on it, and were not sure how much more $$ we want to put into it. Weve taken it there twice, and both times they have really explained all of our options, and didnt push us for more expensive services. We checked around on the prices for what they did, and it turns out their prices are very good too...

Was able to get my car inspected relatively quickly with no issues. Appreciate the customer service!

I wouldn’t take my car to anyone else. They definitely go the extra mile for their customers. It means so much to have someone you can trust. Thanks, David, Alicia and the team at Automaster!!

I have yet to need any major repairs at Auto Master, but will say the few times I have been in for inspections, minor repair, and the like, I was impressed. My stepdad, a retired mechanic, has known these folks for years and recommended them to me. If a repair beyond my abilities comes up, I will stop at Auto Master first.

Auto Master of Hickory provides exceptional service. They are kind and honest! They truly care about their customers!

If you want an extremely knowledgeable team of mechanics working on your vehicle, this is the place to go. We have had everything from replacing axles to completely rewiring an older vehicles lights. They will always explain in easy to understand terms what is going on and they are very fair in their pricing. As a woman customer, I feel very comfortable going to Automaster; that is not always the case in some auto shops. Best place in the unifour area in my opinion.

I have been satisfied with Auto Master for many years now. I will continue to take my vehicles to them for maintenance, both scheduled and unscheduled. They do honest work and care about their customers.

Ive always had great service at Auto Master. I appreciate their work.Great job. I have cool air again!

Great shop. Good work. Honest prices.

If you want someone that you can TRUST, someone that is knowledgeable, these are the folks to take your vehicle to. I cant say enough about Auto Master. They are locally owned which is also a plus to me. I had an issue with my Dodge Durango that went on for a year and several auto shops, each shop wanted to replace several things that would have been very costly, finally someone recommended Auto Master. After one visit problem fixed and nowhere near the cost I was quoted for all the other things previous shops said I needed. Thank you guys for all you have done for me. Paulette Walker

Trying to do a pre-purchase inspection on a used car out of the area, I found Auto Master and they were my first call. They seemed extremely thorough and found body work on the car which had not been disclosed in the Carfax or by the selling dealer. They even aired up a low tire and drove it again to check if it fixed a pull, as well as checking it for leaks in the tire. They knew exactly what I wanted and made the process easy. For someone who is hours away that means a lot. Theyve sold me on the concept of a pre-purchase inspection whether I could be there or not. Ill always get one from now on and if I ever look at a car in Hickory again Ill get Auto Master to do it.

The mechanics were so helpful to notice a transmissionproblem that I had overlooked when I brought the carin for a regular oil change. That saved me costly fixes.Thank you

We were very fortunate to have picked Auto Master. During our trip from Mooresville to Asheville we came in as a result of hitting a chunk of metal on the interstate damaging our catalytic converter and gas tank . They took our van in right away, showed me the damage, and discussed the details in a professional manner. The whole staff was professional and very helpful. They assisted me with what I needed for the insurance company and were able to order the parts and have the repairs completed in less than 24 hours.

This company has done a good job of keeping my 1997 Toyota running well for some years now. If I have a problem or just need a check-up, I know who to call. Johnnie Melton

Very well educated staff All was helpful of my needs You may pay a little more but remember you get what you pay for I would recommend this place to anyone

Explained everything and did great work. Would certainly go back.

They stayed after work hours to get me back on the road to drive 4 hours home to see my family. A good group of people!

Great service. Technicians take the time to explain service needed.

Exceptional service! Competent and honest.

Took to Toyota place to get steering angle sensor calibrated, well toyota place said need 3000.00 complete abs system replaced which I knew was not correct, these guys fixed in 1 day for less than Toyota charged for false diagnosis[125.00], so in this case they did better than Toyota place

They are very knowledgeable and I feel I can trust them to do the right thing.

Competent and thorough work. Prices are always under the dealerships charges.

Excellent staff, dependable, caring. The entire experience has always been very positive - I will continue to use Automaster as long as I drive a car!

I always get quality service, and service that I can trust.

I trust Auto Masters with all my repair needs. Their service is simply the best.

Honest people.

Fast, friendly, and dependable.