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Hickory Auto Direct
633 4th St SW, Hickory, NC 28602, United States
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Hickory Auto Direct
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Di
Review №1

We are very happy with the purchase of our new VW beetle from Hickory Auto Direct. John the owner was straightforward and honest throughout the transaction. The best part was the delivery to our home from Hickory! Our daughter loves her new car!

De
Review №2

Yesssss..I bought this beautiful PT Cruiser today. I have had my eyes on this car for 2 weeks. Talking back and forth about this PT on the phone with John. Wow. ..How nice he was. From start to finish..No pressure at all. He and his dad took the trip to Winston Salem NC to deliver it to me. Sooooo excited about the upcoming adventures I will be having with my convertible. Thanks John and Hickory Auto Direct for being the Best Dealership in the Triad. You get ⭐⭐⭐⭐⭐ from me➕➕➕

Al
Review №3

We love our new Jetta. Our buying experience was excellent. John is not a car salesman but a car lover. His passion for cars is truly evident when you speak to him. He is very knowledgeable and honest. We highly recommend Hickory Auto Direct for your next used car purchase.

Sa
Review №4

The owner is very professional and courteous. Very willing to help you any way he can

Ro
Review №5

5 stars. John at Hickory Auto Direct is great to deal with. I got my daughter a Mini Cooper here. Great car, great value, and I can see that John knows a lot about cars. He went above and beyond to deliver the car to me in Charlotte, and helped out with a minor maintenance issue - post sale. Excellent service above and beyond my expectations.

Cl
Review №6

2006 Chrysler Crossfire: Im one of those few people who love Crossfires. Im very happy with this car. And Im pleased with the steps John has taken to make sure that Im pleased. So, yes, Im pleased with my experience. And yes, I find the word pleased very pleasing. LOL

Ja
Review №7

Id really like to give this place five stars but theres only one thing holding me back and its the car detailing.Although there wasnt anything terrible, the car could have used a wash and vacuuming and a little bit of Armor All.Other than that I believe my daughter got a decent reliable vehicle for less than market value... Too bad theres not a way to give 4.5 stars.

Ha
Review №8

It was a pleasure to do business with hickory auto direct. I recently purchased my first car here (2004 Mini Cooper S) and I am so glad I did. The car is in great shape for its age and was sold at a very reasonable price. The seller was transparent, knowledgeable, and friendly with a passion for automobiles. I am so happy about my car and I would recommend hickory auto direct to anyone looking for a Mini.

Ha
Review №9

John and Kelly are very professional and very easy to deal with when it comes to purchasing a car!

Bo
Review №10

Finally! A dealership that cares about their customer and does not run scams. This purchase was more like buying a car from a friend than a car dealership. Thank you for the wonderful purchase experience. If you want a used MINI Cooper, please check them out at Hickory Auto Direct.

SW
Review №11

Super friendly and knowledgeable staff.

Ja
Review №12

John the owner was super accommodating and answered all my questions. No hard sale or pressure.

Ja
Review №13

As great as the dealership was we did end up having a few issues. Thankfully gone above and reached out so I’ll update when things are settled.

IG
Review №14

My name is Mooch, I am a radio Personality for WLJZ 107.1fm. I called to to get Auto insurance and spoke with Jocelyn Patrick and she was AMAZING! She was patient. She gave me as many options as I needed/wanted, she explained EVERYTHING .She let me ask as many questions as I wanted and had an answer for ALL of them! If it is anything that gets AND keeps a customer it is GREAT Employees like this.THANK YOU JOCELYN .🤗

St
Review №15

From the moment I first talked to John over the phone to the moment we drove off the lot, he made the process seamless. He worked with me to make the deal happen, he was a pleasure to work with. I highly recommend buying from here if there is a car that works for you here.

Li
Review №16

By far the best experience my husband and I have ever had buying a car. John offers a no pressure, honest sales experience. We wanted to find a safe, quality car and we found it at Auto Direct. John met us at 9 pm to accommodate our work schedule. He came from home to open the business so we could shop! Unbelievable service, truly! We are thrilled with our car. John carries quality merchandise and clearly takes great pride in his business. John is the real deal. We will be back!

AJ
Review №17

We cant say enough nice things about our experience with Hickory Auto Direct! John really cares about his customers, and we walked way so happy with our decision. When we first met John, we were impressed with his vast knowledge of the cars (hes obviously an enthusiast) as well as his very warm and friendly overall demeanor (its very refreshing to say the least)! Hes not trying to sell you something you dont want, and we found him very accommodating along the entire purchasing process! We love our car, and would HIGHLY recommend him to anyone looking to purchase! Thanks again, John!

Te
Review №18

I will never buy from anyone else. They are honest, helpful, knowledgeable, & will work with you until you get exactly what you are looking for no matter how long it takes. Their philosophy is to try to the best of their ability to make you a satisfied customer. They care which is difficult to find these days.

Mi
Review №19

Wonderful place to buy a car. John is very knowledgeable and willing to work with you. Very good quality, low miles. A great experience, would definitely recommend this dealer. I love my car!

Ca
Review №20

We recently purchased a Mini Cooper from Hickory Auto Direct and John the Owner was great to work with. He was very knowledgeable about Mini Coopers and was honest with us. We had been researching and dealing with other dealerships that misled or even lied to us. It was refreshing to deal with an honest used car dealer. Thank you John for your integrity and being a pleasure to work with.

Sc
Review №21

Had a great experience at Hickory Auto Direct buying our daughters first car.She wanted a mini cooper and wed been shopping on line to find the her the best deal.Spoke with John the owner and one man show at Hickory Auto Direct. He was friendly,knowledgeable and worked with us to make our daughters dream of owning her firstMini possible. Would highly recommend this dealer and dealership to anyone looking fora great deal on a Mini Cooper!

Je
Review №22

I was interested in a VW Golf for my son and found one at Hickory Auto Direct, about 1.5 hours away. I called John to ask him several questions about the car i.e., history, condition, mechanical etc.,. We probably discussed for almost 30 mins and John was more interested in ensuring that my questions were answered and he accurately represented the condition of the car so there would be No surprises if I chose to make the drive. Absolutely NO high pressure sale tactics! We chose to drive down, were very pleased with the car and made the purchase. A high quality, low mileage, VW Golf at a fair price. It was not the cheapest, but was far from retail. Keep in mind, you get what you pay for. Very smooth sale and Yes I will likely purchase from Hickory Auto Direct again. Thanks John!

An
Review №23

Great experience buying from John. From the moment we walked in, everything felt natural. He had great cars on display, a fun and inviting environment, and honest feedback on any questions we asked him. He seems to really take interest in the cars he sells and making sure his customers are satisfied. Best car dealership experience Ive had to date.

Da
Review №24

Upfront, Honest, Helpful - no pressure - John was great! Wonderful experience! Highly recommended! Update: 8 months later & the car is still driving and running like a champ! Thanks again, Hickory Auto Direct & John - he stands behind what he sells! Awesome, awesome guy!!

AJ
Review №25

We had such a fantastic experience with John, and we absolutely LOVE our new mini! Weve been wanting a Mini Cooper for about 10 years, and every time weve visited a dealership and test drove a mini, we walked away feeling like its not the right time to purchase. Boy, are we glad we waited! John is an expert in the field, has wonderful customer service, and a mini fanatic to boot! If youve been waiting to purchase a Mini Cooper, or dreaming of owning one, go talk to John! Hes a no pressure, super friendly guy, and really goes above and beyond to make sure youre happy with your purchase. We really cant be happier. Thank you so much, John! Youve made our Mini Cooper dreams come true!

Je
Review №26

Car buying experience from the wifes perspective.We have been wanting a mini for over a decade now and have traveled to several local dealerships in Greenville, Atlanta, Nashville, Raleigh, etc... But each time wed leave with an uneasy feeling about individuals wed interacted with. So a few months back, we decided to start back-up our mini search and had programed a few searches on CarGurus. We spotted what we were looking for at Hickory Auto Direct and decided to make the trip. When we met John (the owner), we immediately felt at ease and that we were in good hands. Hes not only a mini guru who is very knowledgeable about the ins and outs of these cars, but hes also a small family business owner who has a lot of skin in the game to secure quality (typically one owner) used minis and make sure his customers have the best experience. And like any used car or any car for that matter, we know our little zippy beauty will need routine maintenance and some work along the way. Hes an invaluable resource for troubleshooting issues and is also part of a wider mini network replete with solid and reliable mechanics all across the Southeast. Bottom line, if youre in the market for a Mini, schedule a meeting with John. You will not be disappointed. And if he doesnt have what youre looking for, I bet with enough time hell be able to get it. Just go see him! WE LOVE OUR MINI!!!

li
Review №27

Great service and selection, makes car buying uncomplicated and enjoyable. If you want to deal with someone helpful but not like a typicalhigh pressure car salesman, you won’t be disappointed!

Gr
Review №28

Great cars and exemplary service! There aren’t many family run, honest businesses like Auto Direct in the auto sales industry. Thank you for a great car!

Al
Review №29

Hickory Auto Direct is one of the best places to buy an automobile. John Garlinghouse was completely honest and straightforward. He was able to work with us in price negotiations. The whole atmosphere was friendly and pleasant. We were unaware that Hickory Auto Direct will take the automobile before sales are final and get the oil change and get the car inspected. I would recommend to anyone searching for a vehicle to come down to Hickory Auto Direct and talk to John.

Ch
Review №30

My wife and I found Hickory Auto Direct on the Internet. From start to finish, the purchase of our car was wonderful.Not only was our car a great bargain, until we found Hickory Auto Direct we had never experienced purchasing a car without annoying high pressure sales tactics.In all truth, our experience purchasing a car from Hickory Auto Direct was the best experience we have ever had when purchasing a car.I would recommend them to everyone without reservation. From now on, we will be purchasing our cars from Hickory Auto Direct.

Ka
Review №31

Bought a Mini Cooper. Love it. Thanks John! Good People!

Br
Review №32

John went out of his way to make sure we were taken care of and happy. Even though we live several hours away it is highly likely we will buy from him again.

So
Review №33

The most honest, down to earth car salesman out there! Enjoy selecting your new car in peace with out any pressure and know you will get the best deal in town!

Lo
Review №34

Super knowledgeable and has a great inventory. Goes above and beyond for folks and helps you get into the car that fits your needs, budget, and wants.

Ka
Review №35

Loved working with John! Absolutely in love with my new wheels.

Fa
Review №36

My son has been looking for a reliable, used car at a price he could afford. We spoke to John Garlinghouse and told him what we wanted and within a few days he had the PERFECT VEHICLE for my son. The whole process was easy and best of all there was no STRESS. We both have very different schedules and it is difficult for us to be at the same place at the same time. Joy (office manager) worked with us and our crazy schedules and made sure all of the paperwork was ready for us. She went above and beyond what most dealerships would do to make sure it was a simple/quick process.I HIGHLY recommend HICKORY AUTO DIRECT.

Au
Review №37

Highly recommended. Great place & awesome people!

An
Review №38

John did a great job, he was professional and knew alot about our 2011 Mini Cooper we purchased from him. I would recommend him for your next car purchase.

Za
Review №39

Great inventory and the owner is super friendly and knowledgable!

Je
Review №40

Wow I wouldnt know where to begin. I was NOT impressed in the least. My son and I walked around the cars for a good bit we thought they were closed nobody didnt make themselves known. We FINALLY found one man in an office didnt even look up at the beginning when my Son walked into the doorway. Beer caps laying ALL OVER THE FLOOR. The owner was out which I can understand they do have things to take car of but no prices on the cars. All sorts of tools laying in one vehicles floor board which I guess maybe ok but something weird was definitely gng on. Needless to say I was disappointed because I was really wanting this certain kind of vechicle but we just had bad feelings about this place. The man there was not rude and the man I spoke with on the phone wasnt rude. I just havent ever been to a place that was a car lot like that.I had to at least put one star or I wasnt allowed to post this because believe me I wouldnt give one star. Very disappointed.

Da
Review №41

Honest, dependable and reputable! Great selection of cars

Ze
Review №42

Great cars and helpful staff.

Tr
Review №43

Awesome local dealership, great staff!

Ge
Review №44

Great service! Very helpful!

Ri
Review №45

Hes a good honest man! Hard to find someone who will sale you a car and not trash.

Gr
Review №46

Nothing there is in good shape,dented,scratched up, dirty,parts missing etc. More like a junk yard than a car dealer.

Co
Review №47

Ok

Information
51 Photos
47 Comments
4.8 Rating
  • Address:633 4th St SW, Hickory, NC 28602, United States
  • Site:http://hickoryautodirect.com/
  • Phone:+1 828-291-4360
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–7PM
Payments
  • Checks:Yes
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