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Everett Autogroup
161 US Hwy 70 SE, Hickory, NC 28602, United States
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Everett Autogroup
Comments
De
Review №1

Love Everett always have great customer service and Jonathan Bentley my salesman is the best. He took such good care of me and listen to what I wanted and didnt stop until he found me my perfect car. He is very professional and takes excellent care of his customers. I highly recommend Jonathan and Everett to everyone

Sa
Review №2

Not sure about this. Good selection of cars, reasonable prices. Service Department to high!!

Er
Review №3

Im very happy with the purchase of my new 2020 Chevy Bolt EV! They made it a very pleasant a d positive experience!

do
Review №4

Had my truck scheduled for service it was done fast tech sent me a video explaining what all was done and how everything checked out . Friendly staff most dealership push to try to get you to trade while walking the lot these guys didnt we ask questions and they answered.

An
Review №5

Very professional and precise with explanation and maintenance.

Ma
Review №6

Have had great experiences with all depts since we purchased our vehicle about 14 mis ago. Service and parts have been excellent to work with and coordinated to order and install accessories with scheduled maintenance. We drive about 2 1/2 hrs to go there rather than a local dealership.

Ch
Review №7

Parts To high go to Earnhardt 30 percent cheaper. Charged 600 to bleed breaks on 05 Chevrolet gmc box truck

Le
Review №8

Everett Auto Group is a dealership that strives to the highest quality and affordable cars and trucks

Pa
Review №9

Had some work done here and bought some parts I couldnt get elsewhere. Treated very nice and did excellent work on my vehicle.

Ca
Review №10

They went above and beyond to help us get the kind of vehicle we were looking for with payments we could afford. Super friendly people.

Cl
Review №11

Always a pleasure to Transport for Everett. Great staff very friendly and helpful.

Ka
Review №12

Great place to get your car worked on! Large waiting room to relax in. Professional, knowledgeable and friendly.

Sa
Review №13

Everett is a phenomenal dealership. They have helped my family numerous times and they are just overall really kind and great people.

je
Review №14

Best service department I have ever been in they get you in and out for oil change really like them

Vi
Review №15

Excellent customer service! Service rep, Jeff, is the best!

Co
Review №16

Went with my friend to get his oil changed and tire/ wheel looked at and they took forever to get us out of there. No one came to us and let us know what was taking so long. The people we found to speak to was nice but wasnt very helpful. The waiting area was very nice and clean. There was a lady cleaning the waiting room and she was very nice to us. When they finally call him to get his truck he asked about the tire/wheel and no one knew anything about checking it or knew if it got checked. So we waited over two hours for an oil change.

Ky
Review №17

If it werent for Randy Id never ever grace their door. Ive been ripped off by their non-service department so badly...Randy made it right to the best of his ability~and one sales manager promised to make it completely right but never returned the call. Its not the Everett it used to be. Very sad to see a once reliable and honest dealership go the way of a note-lot. Thank you Randy. You did your best. But Im still stuck with the 2nd lemon in 2 years...and this one I didnt choose, didnt want...and will never be happy with. If I wanted a Japanese vehicle Id have shopped there...

Ke
Review №18

We are visiting the area and the great people here in the service department took care of us. Thank you for the good work you do.

Ma
Review №19

Send videos of the repairs that they do and call for service reminders

Tr
Review №20

Very friendly and helpful. Trustworthy. I know my vehicle will be fixed and warrantied.

Ly
Review №21

Great place to buy a vehicle

Da
Review №22

I just purchased a XT4 Cadillac from Everett Autogroup! Rusty Lutz and everyone I was in contact with were so VERY HELPFUL AND KIND! THE BEST EXPERIENCE I HAVE EVER HAD BUYING A CAR!

Mi
Review №23

Good car dealership. Rusty great salesman

To
Review №24

Great selection and customer service

Pi
Review №25

Good service

Ro
Review №26

Everyone there is geared to making youa satisfied, return customer. In myopinion their employees from in parts toservice to collision center and even salesare all top notch.

Ca
Review №27

These people are great, really helpful, Jeff is a great manager and it shows in his staff.

Ja
Review №28

Been a loyal customer for years with several different vehicles. Jeff the service writer is by far the most professional and understanding individual I have ever dealt with in the auto industry

La
Review №29

Highly recommend!! -Went to this dealer to get work done on my 2001 Monte Carlo because there were several outstanding recalls out on it. They did a fantastic job and also did my inspection. When they took my car in, they covered the steering wheel with one of those shower cap type covers, and covered the seat completely! I was very surprised, and thrilled that they took such good care of a vehicle that was old, and only brought in for work to be done on a recall. I was so impressed with the service department that I asked for a quote to repaint my Monte Carlo in their body shop. I will be returning soon to get that repaint done!

Da
Review №30

Everett employees are always very friendly and welcoming. Tommy does a great job with customer service and always has a smile. They take good care of my vehicles.

Ti
Review №31

My wife just bought a certified Cadillac from Everett. Everyone we met there, the salesperson, sales manager, service department, everyone we met was very professional and very nice and their service is truly above & beyond!Two weeks previously I bought a GMC Sierra from Everett Morganton location. Everyone I met and dealt with there were the same, professional and very nice. Both locations have a really excellent selection of vehicles. I highly recommend Everett!

ch
Review №32

Well i bought a jeep w/3 oil changes and tire rotations...1st 1 i went at lunch and was 1.5 hrs late getting back so 2cnd time i dropped off at 830 told them needed bk by 4...rec.a called around to check on it well hasnt been touched but was done by 4...3rd time was fast service but the next day i had oil spewing out everywhere.. ..had to get towed in to check it out...well they left cap loose and could hv been real bad if i didnt catch it...also tire is bouncing in front afterwards but wasnt before...now they dont want to reimburse me for tow bill without receipt and always pushing extra stuff that they think needed to be done kinda talking down to me like i didnt know. ..if you choose for them to do that better be ready with alot of money

Me
Review №33

Great place and friendly staff

Ki
Review №34

My boy Evan take good care of you

Ju
Review №35

Not a good place to have your vehicle serviced

ma
Review №36

They staff was awsome and the cars were just as advertised on tv thanks everett team

Ke
Review №37

I drive a 07 Trailblazer which I have taken to Everetts from day one. They have kept a record of everything done to it. They may cost a little more than your neighbor Joe, but my car has always been in perfect shape. My next service is at 140,000. I would trust my car to go to California tomorrow, really, Ive never had a breakdown. They have taken excellent care of my car and I have never considered another garage.

Je
Review №38

Love my new car

Wi
Review №39

Bought 9 cars so far, ask for rusty

Ni
Review №40

Nice guys. The right amount of follow up without being pushy. Ultimately the car I wanted was sold to someone else but I wouldnt hesitate to go back next time Im in the market.

Ci
Review №41

Typical car sales experience especially being a female. The men in credit acted superior and my credit is good??? Then say they will call you and of course dont. No integrity.

Ed
Review №42

Very nice people and extraordinary service.

pa
Review №43

Mariah is simply the best advisor, I personally keep returning because of her though explanation of what needs to be done and her willingness to work me in to the schedule.

Ke
Review №44

Great staff, very friendly and addressed my issue quickly. Service very professional. Highly recommend

Te
Review №45

As always.

Do
Review №46

Everett provides consistently great service for every job ranging from routine maintenance to extensive repairs. Recently, I was able to drop off my car, get a ride home and back to the dealership to pick up my car when they finished.

Re
Review №47

Bought our 2 new vehicle here

Sc
Review №48

Amazing people to work with

Me
Review №49

Guess we like it. 3 automobiles so far

Ro
Review №50

As far service good salesman helped with a ride to service department great service man helped with key great but keys over priced they got you. Bought the one had to have for 37.00. Probably 10.00 key. Other key didnt buy wanted 7.00 for 2.00 key thats where the 3 came from

Do
Review №51

My vehicles were purchased there They have been well taken care of at Everett. Their staff are efficient and kind.

Al
Review №52

Dillon Beaver was great. Took very good care of us. Go let him take care of you!!

Jo
Review №53

Absolutely the best automotive shopping experience Ive ever had. Yes, I would buy used car from these people.

Su
Review №54

Everyone was very polite and I was in and out in 30 minutes.

Ed
Review №55

Sherman was very good to work with,he took time to go over information concerning the vehicle we were looking at and spent a lot of time with us. Sherman introduced us to Justin (Sales Mgr.)and we were very pleased with our visit.

Ka
Review №56

Went to have a key made customer service great,

Am
Review №57

Service manager very rude

Ge
Review №58

Having a lot of trouble getting my new Chevy fixed been in shop for almost 6 weeks. This is unacceptable to deal with.

No
Review №59

Really nice people ... plenty of good sales men and ( women ).. I am sure you can find something that you would want ... You find a car or truck ... I could bring it to your house or work...

Fr
Review №60

Love my new Terrian! Thank you, Sherman, best salesman ever!

Sh
Review №61

Very quick to add air to my tires today.

Al
Review №62

Great group of folks and lots of vehicles to choose from.

We
Review №63

Quick, professional service. Nice, clean waiting areas with neat complimentary offerings to patrons.

Da
Review №64

Great people here. We use them for service and when were looking for new vehicles.

Br
Review №65

Great on line pricing for the truck we were looking for. Friendly and workable, sticking to their word.

Ri
Review №66

Nice dealership, nice setup for oil changes and typ maintenance

De
Review №67

Treat you like family and the way they have the service set up for vehicles.

Mo
Review №68

Service name Jeff Richards is racist and discrimination! Kept pretend to call when I asked someone and never requested person to come when I request persons name, hostage my truck in shop for hour! Dont give damn about me and customers when approach him. Bum and sit on chair! RACIST GUY! NEED TO BE FIRED AND GET OUT OF CHEVROLET FAMILY! Keep away from HIM! Mariah is great service, good listen, friensly and observe the vehicle.

Ma
Review №69

I simply love this car, this is my dream car, Awesome...

Sh
Review №70

Had a key made here and it cost half as much as locksmith.

Je
Review №71

Best place to buy your next automobile, at least thats where Ill be going.

Ke
Review №72

Rusty was awesome, he helped me find the perfect car for me and at a reasonable price.

Ch
Review №73

A company that makes you feel appreciated as a customer, AFTER the sale!

Ra
Review №74

Great service very nice people

Au
Review №75

Had some work done ther 1st time found out a its was problem went back they made it right. You done find Services like this no were else I will recomend no hands down.

La
Review №76

Was having a problem with my Buick. They took care of my problem, excellent service department

Or
Review №77

This is a good place to shop

Be
Review №78

Agents very kind and courteous. Helping without any pause.....

Gn
Review №79

Service department is going to be expensive without a warranty

Ru
Review №80

They are really good to all people

Ch
Review №81

Very nice dealership friendly people and very helpful.

Ac
Review №82

High prices. Service dept will fix your vehicle, but be prepared to pay big bucks!

Ju
Review №83

Extremely impressed with how clean auto shop was & auto techs manners!

ke
Review №84

All the staff were inviting and customer service oriented

pa
Review №85

The best!! Trustworthy and professional

Vi
Review №86

They is an Blesses they put my husband in a car with no down payment Thank you God for this car lot

C
Review №87

I when by to check out my pickup Everetts did some body work on it went by to see how it turned out. Looked good what did to it.

Sh
Review №88

I was only looking

Ho
Review №89

Fantastic concierge like service!!

Ga
Review №90

Very nice people in parts department

Cy
Review №91

A great group of people!

Ik
Review №92

Pleasurable and no pressure attitudes

Ki
Review №93

Very good service.

Jo
Review №94

Awesome service the staff is super helpful...

Ja
Review №95

Dont forget to stop by the bank before you get there

Je
Review №96

Pricey compare to other Cadillac dealers.

Am
Review №97

Theyre always very helpful!

Wi
Review №98

Great group of people

Ja
Review №99

Everett Chevrolet is a joke. I bought a vehicle with an extended warranty that was supposed to have a seals and gaskets package as told to me through the whole process including after purchase conversation with the dealer. Needless to say a gasket failed and Everett was not all helpful in dealing with the repairs and ended up having to pay another business out of pocket. I would drive 5 hours away to look at a different Chevrolet dealership before dealing with them on a vehicle again.

Da
Review №100

Astounding community resource!

Information
87 Photos
100 Comments
4.2 Rating
  • Address:161 US Hwy 70 SE, Hickory, NC 28602, United States
  • Site:https://everettautoteam.com/
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7:30PM
  • Wednesday:8:30AM–7:30PM
  • Thursday:8:30AM–7:30PM
  • Friday:8:30AM–7:30PM
  • Saturday:8:30AM–7:30PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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