This is my 2nd time going to Trendy Beauty to get a facial. I got an Acne facial done by Cici. First off, all the products were not in the room where the facial was being done. She was constantly running back and forth from the room to the front of the store to grab products. It was not organized at all. She would also answer her phone in the middle of the facial! Second, she spent her time doing all my extractions. However, it caused me to break out so much. I woke up the next morning with a lot of small whiteheads on my face. My skin looks worse than it did before. I regret getting a facial done here and I will not be returning.

I was recommended by a friend to get a facial by Cindy. I scheduled 2 appointments (my husband and I) and requested to be seen back to back by Cindy. I was told facial is 90 minutes and that everyone that worked there had 20 years of experience and were good, so both of us were scheduled at the same time with different aesthecians. We arrived to our 3pm appointment 15 minutes earlier and We were greeted and taken to our room right away. Great! Were off to a good start!While starting the extraction part of the facial, my lady recommended more to be done because of the amount of blackheads, etc. It was an additional charge of $25, I asked if I really needed and once she agreed, I also agree. Hence, ihesrd really good things about the place so I figured why not.My personal experience was good, nothing extravagant, but I was happy that I opted for receiving the more extracting because boy did she make my eyes tear with all of that extraction of impurities.My husband has oily and much more visible impurities than me, which I assumed he would be recommended the same...turns out that didnt happen.Upon getting our things together, my husband told me he was not happy, he had the same visible blackheads and said he felt like he received a face massage, rather than a facial. His aesthecian put creams/gels on his face and would disappear.I spoke to the lady that checked us out (turns out she treated him and I got Cindy)...she said she removed a lot, but he needed deep extraction (In my head Im like why didnt you just say/recommend that?!?), that I got it, but not him...again...how is he supposed to know what he needs, if you the professional, do not assess and advise you client??She said next time, next timeI having a good experience did not want to argue, total was $125 ($50 for a regular facial and $75 for me)He gave her $140 (keep the change as tip, you do the math...)...she then said we ask for 15%-20% tip, so basically she demanded more of a tip. Ive never been demanded a specific amount of tip, last time I checked, people tip based on their experience and what they WANT to tip...Whatever, he gave her more.After that experience, I would not recommend or go back.

Excellent facial