My family has been using the storage faculty for about 5 years. Clean and always cold in there. Great conditions for organizing your unit. Amazing hours. You feel secure and safe there.Management is great. Lena is so caring. Makes sure her customers are always happy. She takes time to know you personally.
The staff there is great! Lena was there to help me from start to finish from purchase to filling the unit there was excellent communication and professional service provided. Definitely would recommend this place not only for the staff but for the physical location itself. The building is clean and presentable and easy to access with your code.
Coming to this storage and interacting with Lene always makes my day. She’s just so warm and professional, and a worker who actually likes making conversation with her customers. Besides being knowledgeable in her business, she really takes the time and effort to please her customers beyond what’s necessary or given. I’m so glad to have stored my belongings here.
Lene the manager was great! Very helpful in helping me set up the account and new storage unit and she is very friendly. I am actually excited to switch over to this facility. I already know it will be better than the others I have used in the past!
Very clean-workers are very helpful when u go to office.
I have been a customer for over 15 years. Recently, I needed additional space. Lene McLean provided such expert advice and assistance, it made this one of the easiest and pleasurable experiences I have had since I started using this facility. She is extremely knowledgeable, honest and efficient. I would recommend her without hesitation for all your storage needs.
Lene McLean has been of great assistance in maintaining storage of my most valuable and sentimental assets. Thanks for all you do!
Lene is the best! Very helpful and nice. She keeps the place extremely clean. So glad I picked this storage place.
I have been using life storage in hicksville for years. I have to compliment one of your employees Lene McLean. She is always pleasant and helpful. Lene is very knowledgeable and always can answer any questions I may have. Lene is a real asset to your organization
So far, so good. The building looks clean and my unit looks good. I was able to take advantage of the contactless rental. The leave a cute tote bag and supply you with a new lock for $15 but honestly, its about the same price if you get it at H.D. They even leave a letter opener to open the hard plastic package, something you might not think to bring. When I returned later to add items, they have plenty of carts and trolleys to move your things. Be prepared to provide renters or home insurance or you will be required to select their insurance (according to your unit size).
I wanted to downsize to a smaller unit and get rid of most of my stuff. Lene kept telling me I could go from my 10x15 to a 5x15 but when I saw the empty unit I didn’t think I could do it. Another very nice person I ran into today saw what I had and took some of my stuff also and said I could do it, so yes I got the 5x15 and I’m sure what I’ll have left will fit. Thank you again Lene!!
We have number of units here and Devante helped us get another. Thanks!
This is going to sound weird, but this storage facility has the best energy. I don’t have a car all the time, so it’s in a great location. It’s close to different bus stops, right next to the LIRR. There is also a post office, but that my just be interesting to me.The manager, Lene, is so nice. Always has a nice smile to share with everyone. The place is SPOTLESS. The bathroom always smells great.
My experience with Life Storage has been the most positive storage experience I have ever had in my life! The management and the staff goes above and beyond what is expected. I highly recommend this location!
This place is amazing. It’s clean and cool and I know my stuff is safe!
Raj and “Leena” are super kind and helpful. Everyone I’ve spoken with at this location has been incredibly helpful and patient from the start and especially now as I am conducting a move cross- country with my brother overseeing the move in place of me to get my storage items out of this location. I have been working with this office personnel to ensure that all my paperwork is filled out properly and they have been so helpful to ensure a smooth move. Thank you!
Lene helped me update my account after great difficulties trying to do it online, she never gave up.
Lens was a great help today she helped me set up my online account today which will be great when I cant get there to pay in person she is always pleasant and polite I always can count on her if I ever have any issues
Been with life storage for 4 years and absolutely no complaints! Staff is wonderful! Theyre very helpful and quickly address any questions or concerns. Theyre very easy to talk to and willing to work with you. Facility very clean and up to date. I will highly recommend this place. I will miss the women in the front.
HelloI have a storage unit in the Hicksville location.Lene the manager does everything she can to help me, the most important things mean everything to her and she truly loves to help people. The sore is always clean and there is always enough carts to move your stuff into your unit.Thank you for her!
Lene the manager was so wonderful and really cared about my stuff. I would recommend her and the location all day.
Lene was a pleasure to do business with; if you don’t ever want her... I would definitely hire her!
Great place immaculately clean great service fair prices
Thank you for great service!
I am very happy with life storage. I have been here for 5 years. Staff is very friendly and helpful.I recommend life storage and staff 100% percentCome here and check it out.
Wonderful place! Super clean and well lit. The ladies there are so sweet and accommodating. Always plenty of clean working carts available. Safe facility with great security. Easy loading docks for small cars up to huge trucks. Parking lot is always spotless and well lit also. Definitely use this facility, it’s a pleasure.
My experience with This location and Angy was great, she helped me work out everything smoothly. And she don’t play, she keeps it clean and safe. when it comes to making a choice like this one, you’ll feel like you’ve made the best choice. It’s a perfect location right by the Hicksville train station. Angy is the best she always lively, good vibes I swear she had me laughing all the way upstairs. Overall the staff make it feel homey
I have been at this facility for a very long time. It is clean and well kept. Ask for the Store Manager Lene, she will help you with no judgment. She is very friendly and professional. I would recommend this facility.
Hi my names cohens Olivier & i needed a place to put my belongings & my friend Christ referred me to LIFE STORAGE & I must say that was like the best, the front desk ladies name lene McLean &. Eli brooks went out their way to help me since it was my first time McLean treated me like a mom lol showed me around told everything that I needed to know about a storage and they have a great sense of humor make you feel like you’re home so I must say I was really satisfied with their help
This is the cleanest and most well organized storage facility I have been too. Undoubtedly due in large part to the excellent management efforts of Angela Murray. She went above and beyond on every step of the customer experience, including immediate van rental availability, storage unit selections, promotional pricing, and efficient service. Recommend this business location without any reservation.
Amazing staff and facility. Really great place and great prices. Overall really great, highly recommend this place to anyone
Don’t think twice! Angela the store manager runs this place like a machine. She is just the sweetest person ever. She remembers everyone who walks in and treats them like family. Also, It is so clean! We live in NYC and come out here because you can’t get this quality space in the city. HIGHLY recommend!
I rented my storage unit today and Lene and Raj were very helpful and made the whole process easy and simple. They were very friendly and helpful. The facility is clean and dry compared to other places that we looked at. I highly recommend Life Storage
Ive been a tenant here for many years. It is by far the best storage facility Ive used. Its always super clean and has great access. Kind of looks like a 5 star hotel for your stuff. Angy and the staff are always very friendly and helpful. Highly recommended!
I have been a customer at life storage for 2yrs and I am very pleased with the customer service at this location. I pay my bill with Raj who is very helpful and knowledgeable.
What can I say? Angela is one amazing person! She makes you feel like this is your home and does everything she can to help you in whatever you need. I absolutely loved storing my personal items here and looked forward going to my storage unit and seeing the staff! This storage facility is safe, super clean, and temperature controlled. When I brought friends to help me move things, they always asked if this was a hotel! Please definitely consider this place when you need a home away from home to store your belongings!
Love the staff
My husband and I have been using Life Storage for years because they’re clean, climate controlled, and in a convenient location near the Hicksville LIRR station. It’s easy to move stuff between your vehicle and storage unit, with parking available right in front of large doors leading into the facility, giant elevators and plenty of carts available to push your stuff around. Another nice touch is clean bathrooms inside the building. There’s a locking gate for access after hours (one each for cars and pedestrians), providing a good balance between convenience and security. The office staff is helpful and even suggested ways we can save money during the process of gradually moving our stuff out of storage. If we ever need storage space again in the future, we will certainly use Life Storage again.
Love it here, it’s so clean and under such good management. Lene McLean is so sweet and amazing at her job and on top of that FUNNYYY, love her.
Great customer service.
Angela was extremely personable and helpful. I felt greeted and welcomed as soon as I walked in the door. The process was seamless and would definitely recommend Life Storage to anyone looking for storage solutions.
Ive stored in this location for about a 4 months and the staff is FANTASTIC. The one manager Angela is an outstanding lady went above and beyond to help me out. Answered all my questions considering I needed the space in a rush. I can see she trains her staff well, 5 STARS!!!!!!, COME STORE HERE
Best experience! Painless and simple. Im a student from out of state and me and my roommate were able to move in and out in one day with no issues.
The store manager Liana very courteous, professional and effective to deal with. The place in a great location also
Lene McLean is an efficient property manager -Always very pleasant When I visit the property.Very secure, clean and illuminated well inside and out.I recommend the Life Storage Hicksville location.
Life storage is a great climate controlled storage facility, always clean and super accessible to load and unload. The staff is friendly, professional and super knowledgeable!
What a wonderful experience! The staff was courteous, friendly and helpful. The storage was neat, new, nice to look at, & pleasing colors.too! If need be, I would absolutely rent a space again!Sincerely,Phyllis Kropacek
The best location I’ve ever had the pleasure to use for storage. Convenient hours and great staff. Angela is the best. And this is conveyed by all her staffs’ help and attitudes toward customers.
This storage facility is very clean! I helped my son James Jr move some things today. The staff is always friendly & professional! The manager Angela is very helpful.
Angela was extremely helpful. She took the time to show me my storage facility and go over all the policy procedures including rental agreement. I would recommend Life Storage Hicksville and have Angela assist you. Thank You Life Storage!!!
Life Storage is a beautiful and clean building. Angy, with whom I’ve been working with, goes above and beyond great customer service. She is incredibly friendly and has always been wonderful to see and talk with. She explains all options in great detail, shows off the units, and makes sure you are greatly accommodated. I would recommend Life Storage based on her service alone!!!!
I would recommend Life Storage to everyone who is looking to store their possessions. They will far exceed your expectations. Beautiful ultra clean facility, climate controlled, elevators, and with all your moving needs at hand. The staff is very fantastic. Angie is the BEST. The entire staff is wonderful. I cannot expressed how happy I am, and have been with my experience with them for the past 3 years. I promise you will not have any regrets!
We were extremely happy with our experience at Life Storage. Lene was very helpful throughout the whole process and the facility is clean and well run. We would definitely recommend Life Storage to anyone looking for a storage facility.
Weve been using this storage unit with no issues at all. I spent the day there today dumping old paperwork and bringing in new. Angie was a big help! Thank you very much!
The Store Manager Angela! She was friendly and attentive. The place so clean and well maintained. I’m happy put my all stuff in this Storage.
Lene McLean the manager Life Storage in Hicksville was amazing. She helped me completely with booking our unit and made all good recommendations and is extremely knowledgeable. Lene sincerely cares about helping people and it’s nice to get a human on the phone.The facility was immaculate and I’m very happy that we chose this location and Lena made it very comfortable dealing with this place.
Love Life Storage!! Their customer service is incredible (love Angy!!). They are always willing to help and make the storage facility feel like home. The units are clean, the hallways are spacious, and carts are always available.
Lene at Life Storage has been absolutely wonderful assisting us and making a very difficult time of moving easier with our storage needs.Employees like her should be valued by the company
Angela Murray, the manager is the best! She helped us with all our needs and had great customer service! Will come back again! 😊
Angy was helpful, informative, and incredibly hospitable with her time (and she had a smile on her face the entire time). She answered all of my questions and made the process of getting a storage space easy and straightforward. I highly recommend using LifeStorage.
I am very happy with my storage unit. Angela has been very helpful, honest and friendly towards my family. She greets us when we see her, when there was some debris in front of my unit by another she quickly remedied the situation, when i have a question she has the answer. Great Job hiring someone who puts effort into customer service!!! Cynthia
My boyfriend and I had a unit for about 10 months (we are moving now) and the service here from start to finish was excellent. I can’t remember the name of who helped us in the beginning but Angy helped us with all of the questions we had at the end of our renting, and went above and beyond to accommodate our needs. She also had extra tips for us to help the process. Our belongings felt safe and secure here and would highly recommend to anyone in the area looking for storage space. It’s all very clean and well kept.
Ive moved quite often and I cannot tell you how amazing and seamless using Life storage in Hicksville has been. Angela is truly a blessing and goes above and beyond her work duties. Wish I could give more stars.
Excellent facility with friendly staff! Lene is top notch and always so helpful! Life Storage is clean and the available hours are fantastic.
I never write reviews, but i feel compelled to share how positive my experience has been with manager Lene McLean quarterbacking and facilitating my move into the unit. With so many moving parts, Lene was incredibly attentive to detail, and exceedingly patient throughout this tumultuous move. Lene is a commensurate professional who not only made sure the move went smoothly, she even acted as a therapist to calm and soothe my partner (downsizing from a 7,000 sq ft home into the unit is not thd easiest thing to do). The facilities are immaculate and the management is exceptional. Thanks again Kene, I highly recommend!
Life Storage is very excellent. I would recommend this storage Facility. Angela Murray was so helpful went above and beyond for me really appreciate it.
Ive had a really positive experience. Angela has been helpful making the process as seamless as possible. The facility is always clean.
Have been a customer for some years and always find clean premises and helpful employees. Always greeted with a smile and find it a pleasure to stop by my locker. Keep up the good work 😊
Angela and Lana were spectacular. Their professionalism, compassion, and wonderful personalities made our experience here comfortable and stressless. I recommend this location for all your storage needs.
Service with a smile. Angie pays attention to detail and is always helpful. Facility clean and climate controlled. My stuff is very lucky. 😆
Angela is very helpful friendly and very welcoming. Shes always 😃 n willing to help. She really makes everyone feels like family.
Angela M has been fantastic! Always calls me by name along with the greatest welcome of any facility I have been at. Will continue long term - largely due to Angela’s service and kindness! Keep her on board !
The facilities are very clean and secure. The staff is professional and accommodating. Best storage facility I used so far!
The storage is Always clean. The manager Angela is very helpful. I would definitely recommend this place!
AMAZING CUSTOMER SERVICE ... super helpful. Angy is the best ever helped us move our items in and gave us tips and tricks to fixing all our items in the unit with space left over q
This facility is one of the cleanest places Ive been in! The Manager Angela was helpful! I would definitely recommend this place!
Lene is great and glorious and peaceful! This place great and you would be out of your mind to not come to this place immediatlly. Very clean and modern
This is one of the cleanest storage places Ive ever been in! I would definitely recommend to my customers! The Manager Angela is very helpful!
Clean and bright. Staff was every helpful and friendly. Made the move easy and almost fun.
Great experience! Seamless! Made moving tolerable. The staff is so pleasant, smart and competent.Thanks Life Storage for being a 5 Star Operation#Lifestorageforlife
The store manager Lene is WONDERFUL! Calm organized and kind
Super teamwork between Sister stores. Angela needs student Summer storage in the Syracuse area for her college student. We reserve, we push it to keep it available, and we trade great reviews with each other. Lets really impress them with our touch points when they arrive next week for the move in !!! Thanks for the occupancy and your business. Nico 496
Facility was exceptionally clean and the staff was totally awesomesauce! Very professional staff.
Awesome place for storage! Angela Store Manager is Fantastic, always eager to help. Would definitely recommend to a friend.
Extremely proficient and friendly. Associate Manager, Lene McLean was friendly and informative. The premises were spotless. All in all a great place to store your belongings.
This storage unit is a great facility. It is super clean and easy to access. The staff, Angie, Marvin, and Jenna are very customer focused and very friendly. They check in to make sure the experience here is good and are friendly everyday. Couldnt ask for a better experience!
Clean . Staff is great and and I am happy that I found them...recommended to anyone looking for a clean climate controlled unit and helpful staff
Angela is amazing! Always helpful when we are here.Lene was wonderful assisting us in the moving out process.
I would like to give a special thank you to Angie and Lene for assisting me with my move. Very polite, more than professional staff and impeccable. I strongly recommend Life Storage to anyone.
It has been a pleasure working with Angie. Sadly we had to vacate. She is wonderful, kind, and the absolute consummate professional, Life Storage is extremely lucky to have her working for them.I wish I had employees half as good as Angy!
The manager Angela is a very nice person. She is Always very helpful! would definitely recommend!
Amazing staff and service Angy made our transition in out go so smoothly. After three years of using this facility she has become more than just a rep of Life Storage, shes become a friend. I highly recommend this facility.
I can’t recommend this place enough. the customer service is amazing. I had to switch units because my mom moved to Florida and took a lot with her so i went to a smaller one and they couldn’t have made the process easier. Angie and Lene are both amazing. Thank you for everything. If you need to store something - do it here!
Staff here is fantastic. Facilities are nice and clean. Best storage location you will find in the area.
Raj and Eli are the best in storage service. A+++
Very clean and well kept. It’s like a Hotel. Excellent service and support...very helpful.
Great experience with this facility and renting their cargo van. They were very accommodating and understanding with my situation and were so polite. Amazing and wonderful staff that will cater to your every need and beyond. Amazing!!!!!!
Great place. Clean, accommodating, friendly and helpful staff. Ask for Lene she is the best.
I have been a loyal customer for 15 years of Life storage and would highly recommend Life Storage. I would use them again if the need ever arose again.