First time trying this place and the man at the window was extremely sweet, incredible customer service!! Great drinks & friendly/helpful staff I will definitely be back ☺️
Horrible service. They employ 15 years old and they dont get the orders right and the customers get blamed for it! I wouldnt mind for paying for what i asked for but after charging me and them asking me to pay for something they forgot to charge is not right $0.95 or $10.00 its not right! Plus previously i had talked to the manager when i paid for 2 drinks and the popping pearls were bad. They didnt even apologized they just said pearls were good, basically told me too bad!
A bit slow but worth wait.
Me and my friends went and we didnt know what to get. The lady was very friendly and helpful in deciding what drink to get.
Love it.Their drinks are top notchI highly recommend Underground!!!
Theyve got a nice variety of drinks you can customize like have a Mango sweet ice tea with passion fruit bubbles. Coffee, pastries and more.
Friendly staff, great service, and even better coffee!
Very good iced coffee was awesome
Super friendly staff and delicious drinks 😊
Best place to get a soda, energy drink, tea or coffee in town. Even better than the other location because these girls ask multiple times to ensure you get exactly what youre asking for. Endless flavor options and amazing brownies. Theyve got scones, cookies, marshmallow treats, bagels, muffins and a few other breakfast options so its a good variety to choose from. This location is always faster than the other.
My chia pumpkin ice latte tasted like milk with pumpkin flavoring.... ill stick to my sweet tea
Always good service and drinks.
Great service and wonderful drinks .
Awsome but a little slow hard to stop if your in a hurry
Love the people and the service. Always good, always friendly, always fast. Would have been 5 star if they had a stevia based sweetener.
Excellent frappuccinos
I have always liked going to Undergrounds. Great coffee and drinks. Today was no exception. The only drawback is how long the lines can be. But thats a good sign of the quality of the business. I will be back for more
Been here hundreds of times and cant say Ive ever really had a complaint
Underground is a fantastic place to get your special coffee fix. They have breakfast and lunch items as well. I highly recommend this place to everyone.
Its always busy, their drive thru is always full. When you see something like that its a good sign. They have tasty Teas and even more awesome coffee, hot and cold. They have the best tasting drinks in the area!
Quick and Easy. The girls there even remember my order and have it ready asap. You get a punch card and every 10 coffees or teas you get a free one! The little drive through on Dal Paso is awesome
The only drawback here is the crazy small location on a corner, where its hard to get in and out of during happy hour.The staff is very friendly and helpful. The lemonade is always delicious and their tea is always clear and tasty.
I love everything about it from their Cashiers to the drinks one of my fave spots
Always fresh coffee!
Great service awesomd drinks...
Love this place.... but for some reason they have lost a sense of urgency... my husband and myself on several separate occasions have waited 20 sometime 40 min for coffee... that is only 2 cups! Be prepared to waste an entire lunch break waiting
The drink I ordered had very little flavor. The young man at the window was very helpful tho
Great place to get hot or cold drinks. Happy hour is 2 to 4 pm.
Love the coffee and teas. Tons of options available and I tend to have them add some different flavors to make my own personal drink.
Good coffee
Great coffee!! Always courteous, fast service. Best coffee around!
Undergrounds is good but i whent and they charged me 78$ for 5 large coconut cream with dppeper and it was happy hour
Im addicted to getting something to drink from this place everything i try is amazing and great prices. The drive thru here on dal paso is just garbage though when backed up your literally having to put hazards on sitting off to side of a very busy road. 100 percent recommend this place on dal paso if there is not a line dragged out into traffic even when exiting from inside lane sometimes you cant even pull out due to cars trying to come in.
Im changing my rating.. every time I go to the drive up on Del Paso. Im never disappointed. Girls are great friendly and ALWAYS make my coffee how I ask for it. They introduced me to new drinks and showed me new flavors and they are all the way awesome. I love this place.. BUT the past four or five times I have gone to the other store on Grimes, my coffee was made wrong. And when I told them it was wrong they made rude smerks at me. I can say not all of the girls there are rude. Some were very nice and took my order correctly. But that doesnt really impress me when my coffee still comes out wrong. Sticking to the one on DelPaso from hereon out. I hope these new girls are as good as the ones there now. :) Thanks undergrounds!
Love the girls who were working. Thanks Kenzie, that double shot of expresso keep me awake.
Best place to get coffee and tea in the world! Great products and great people!
Pastries are always fresh coffee is warm love it good social place
A place I enjoy taking my clients to enjoy a drink and work on activities
There really nice and have best❤️😘 drinks
The redbull drinks there are good I recommend to try those
Best place for coffee. Love the service and ease to order custom drinks
Better Than Starbucks, More Selection
Great coffee. Great people and great prices
The service is always friendly and I like the happy hour! Yes, there are times when there is a wait, but its worth it for crushed ice!
I love underground the tea always tastes good and their flavored red bulls are so good
Friendly staff. Very helpful
Love the tea!
We love the tea
We drive 5 hours just for some undergrounds with some of our family.! LOVE LOVE LOVE.
Love this place, great service, friendly staff
This place is awful.Their coffee is bad and they wont tell you whats in the drinks. And the workers are so rude about cant tell you whats in it.Smoothie King and Starbucks tell me what they serve me in their drinks, and they will get my business.
Surve great drinks
I really dont no, but if my mom goes there 3 times a day then the coffee must be great. Also theres always a long long line.
I got a soy latte and it was very good
Best coffee in town. Simple.
Great coffee just has gotten too expensive.
There drinks are very delicious
Love the red bull drinks
Long wait
Overall Fantastic coffee place.
Is a good place to go
Great service and awesome coffee
Prices keep going up. Large cherry coke is now 3.10
Decent coffee, but nothing spectacular
Love the drinks and food
Awesome tea options
Love there tea
Excellent service
Excellent drinks
Fast today
Love this place
Tasty coffee
Suoer good