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ASAP Computer & Cell Repair
109 N Main St, Holly Springs, NC 27540, United States
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ASAP Computer & Cell Repair
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Ma
Review №1

Good quality and 15 minutes to replace iPhone screen.. I gave my grand daughter my iPhone X. She dropped it and broke the screen. She took it and had a cheap screen put on it at the mall. It didn’t work right afterwards. The screen would flicker and the phone would restart randomly. I took the phone into ASAP they removed the screen and said the screen was poorly made. They installed one of their screens and it works perfectly now. The screen looks brighter and my grand daughter is having no issues with it.

La
Review №2

Honest technicians, with a southern charm. Took them my gaming rig that wouldn’t turn on. I’m half way tech savvy so I was sure the power supply died. Wanted a professional opinion and knew just where to take it. Wasn’t the power supply after all, just my power button stop communicating with the mother board. They could have lied to me and told me I needed a new power supply which would have been expensive but they were honest and didn’t charge me that much.

Jo
Review №3

Big shoutout to Ben for taking the time to help my elderly mother with setting up her new laptop. Much appreciated wish I could leave a 💯 stars! Had to snap a shot of the store front, clean and not your normal cookie cutter store front.

Ch
Review №4

I called ASAP last minute for a screen repair on my iPhone 11. They told me to come in and he would repair it while I waited. Tech was cool and the repair took 20 minutes!

Ta
Review №5

Super fast and quality repair. Would definitely recommend. Hope we can keep our stuff in working order so we dont have to see them again soon, but glad they are there!

ma
Review №6

Local joint, these guys genuinely helped out big time! What was a deal to me was everyday business for them, I was quoted 500 bucks from 2 other places to repair my note 10 front and back, not only did these guys come in 150 bucks less on my repair, they installed a 360 case I purchased elsewhere for free so I felt secure leaving with my basically new phone! Will definitely return with any electronic repairs I need.

Br
Review №7

I’m grateful to have a high quality, local option for iPhone repair. I couldn’t believe how fast they replaced a screen on an iPhone X we brought in. Totally beats having to get an appointment days from now and then driving 30 minutes to the nearest Apple Store.Ben and the team are consummate professionals and in general, just nice people. Highly recommend ASAP for computer and mobile device service.

Mi
Review №8

These Guys have helped me out a ton, whether it be faulty parts in a build or added/transferring things to a new build they have always gone above and beyond for me. Always very well informed and professional with all of their work, they get things done quickly and right. I always recommend people go to them even with the most minor issues because I know they are will do it right and they definitely have a customer for life.

Co
Review №9

I bought my phone in because my speakers were not working well and seemed to be dirty or muffled. They were able to make my phone sound like it was fresh out of the factory in no time. The price and quality were out of this world. Will definitely be making this place my number one option for any future tech issues I have.

Ka
Review №10

ASAP Computer repair is AWESOME! They have cleaned up and upgraded two older windows laptops for us. They computers still have a lot of life in them now. They are reasonably priced and customer service is excellent.

ka
Review №11

Absolutely thankful for Asap! Most likely they saved me job. I dropped my laptop shattering the screen labor day weekend. I caught asap as they were closing explained how i had to get a work assignment in and how important it was. Ben plugged the laptop into a external monitor and put my assignments on a flash drive while my laptop is waiting on the new screen to arrive. Best service i’ve ever received 👏🏻

As
Review №12

We’ve been to ASAP twice now and I know it won’t be our last visit since kids and electronics don’t always mix. Excellent service at fair pricing! I recommend ASAP for anyone that needs computer/tablet/phone repairs.

Ha
Review №13

ASAP highly recommended. Fast and excellent service.

Sp
Review №14

If you have a computer problem of any kind call ASAP. Computer wizards! Not to mention affordable, real value.

St
Review №15

Beautiful store front! Fast service

Ge
Review №16

If you are looking quality phone repairs go here. Don’t be a cheap skate like me and make the same mistake I made I took my phone to have the screen repaired at another store because it was cheaper. Well the screen that the other store put on it stopped working and the screen was cheaply made. I took it to ASAP and they put the right screen on it now and it works, looks good.

Bo
Review №17

This place was awesome, I am a tech my self, but didnt have the time with work to do the Motherboard replacement myself. Read the reviews on this place and they didnt lie, they do quality work, same day motherboard replacement, and honesty the whole way with what was going on. Ultimately was not the motherboard but computer was under warranty and was shipped back to manufacture after the replacement motherboard didnt work.Thanks for all your help, quality work and professionalism during the process would give 10 stars if I can, you will not go wrong bringing your electronics for repair here!

Je
Review №18

I thought my Lenovo was dead! ASAP revived it with full functionality and all files in tact. They were professional, have a super quick response time, and gave me very honest and clear communication. Side note- the inside of the office is very zen and cool. This experience was 100% perfect to me across the board. I will always take my electronics to ASAP from now on!

De
Review №19

I was promptly waited on and given an accurate price. In fact, my computer was even ready earlier than expected. It looked like new!

Le
Review №20

I am a huge fan of supporting local businesses, however, I rarely take the time to leave a review. In this case, I absolutely needed to take time out of my busy schedule to do so. My daughter and I both have an iPhone. On the same day, although at different locations, we both dropped our phones and cracked the screen. The first place you would naturally turn would be Apple. The lack of available appointments, cost and travel time were more then I was willing to do. I googled local repair businesses and found a shop a half mile from my house. Walking in, I was amazed at the warm welcome we received, the cleanliness and the outstanding customer service. Ben you quick to list our options, did not try to upsell our repair and recommended the option he thought was best for us. In less then 2 hours my daughter and I both had repaired phones which looked like new. In fact, they looked so new we both bought new cases. I cannot say enough about this business. If you need a phone repaired, great quality, last service, and a great price, you must go see Ben at ASAP Computer and Cell Phone Repair.

Br
Review №21

Professional service, always with amazingly short turn-around time. Staff is courteous, engaging, and takes the time to fully explain the problems with my laptop and the necessary fixes! Also a 10-minute drive from home. A can’t-beat combination!

Va
Review №22

Biggest thanks to Ben! I dropped my laptop and thought I needed a new one. He repaired my screen for a cheap price. Absolutely awesome 😎

Ca
Review №23

Excellent customer service! These guys care about their customers.

Mi
Review №24

They repaired my cracked phone screen for less than expected allowing me to trade it in for full value. Fast and friendly service! And they even wiped the phone clear since I had no idea how to do that. I Went back to have screen protectors put on our new phones. So far so good on the protectors.

Da
Review №25

Quick turn around on my Dell laptop. Cracked screen had to be replaced. Great price and fast service. Thank You Douglas.

Ju
Review №26

Very willing to help and explain exactly what they need to do. I wouldnt hesitate to trust them and take my computers to them for any kind of repair. Highly recommend!

JB
Review №27

Im extremely impressed with the customer service and the know how by the technician’s. Ive been too Apple genius bar twice and i left with a headache both times. Asap solves my problem in a day. My MacBook 15 went belly up, took a hard drop and stopped coming on. I was planning to buy a new one but asap got it back going. Im happy and blessed to have them ready accessible to me. Simple 15 minute drive.

Wa
Review №28

Computer expert’s I highly recommend! Great service.

De
Review №29

These guys are super and helped us out of a major jam with our laptop! They can be trusted to do what is right for you! A+++++ Thanks, Ben!

Ch
Review №30

I really like dealing with a local small business like ASAP, as opposed to the big box stores. From the first visit, I knew that I could trust the techs to handle my PC. You can establish a friendly repour with the staff, and not be treated like a number. Repairs are resolved on schedule and at a fair cost. Chris K.

Vi
Review №31

Always take my computers here when theyre on the brink of death. Always professional and courteous, and cheaper than buying a new computer!!

Sa
Review №32

Excellent customer service. Great work. Will return to them for all computer service.Thank You. SM

Mi
Review №33

Im extremely hesitant about who I let operate on my pc due to a bad experience but the guys at ASAP went absolutely above and beyond. They fixed my issues and gave good suggestions for replacement parts. They work fast, hard, and get the job done right. Cant recommend them enough.

Br
Review №34

Ive taken computers there 2-3 times over the last couple of years and they were always very friendly and helpful.

Jo
Review №35

Very fast, friendly, and accurate (in finding the issue) service. They were able to find out that the wifi issue with my laptop was a faulty cord on the wifi card within about 2 hours of me dropping it off. I was susprised at how quickly they got it done.Highly recommend.

St
Review №36

I had called the store and spoke with Douglas and explained that my computer had crashed and I received a blue screen. He stated right away that he knew what was wrong with it! I brought it in and he was able to save all my data and back it up on my personal external hard drive as well. I had 7 years of files and information I would have lost if it was not for his ability and knowledge. He also installed a new hard drive and set me up for success going forward!! Thank you so much and would most definitely recommend ASAP Computer & Cell Repair!

Mi
Review №37

This store was able to fix my phone same-day within a few hours The screen had previously been replaced by an (apperently) lesser repair business. Before they had even recorded my information their lead tech already discovered what was wrong and had my phone turned back on. At that point it was just a matter of removing old glue and adding new adhesive + drying time.

Sa
Review №38

Very helpful wont let you spend unnecessary money. They wont price gouge you and explain the repairs in a way you can understand. Very honest.

Bi
Review №39

Trust worthy technicians. I’ve used them a dozen times with no headaches.

St
Review №40

Needed a memory upgrade on a 4 year old laptop that required removal of powers supply and motherboard. Worked with Ben and he was able to order the right upgrade and install in under an hour!!! Very helpful and I would highly recommend.

Ch
Review №41

Great customer service is an understatement. Wonderful screen repair on my iPhone XR. Great save covid measures in place.

Aj
Review №42

The best there is in computer repairs. I have used them several times and I’ve never ran into any problems.

Pa
Review №43

ASAP came highly recommended. I had a random and rare problem with my laptop that four previous technicians could not identify. Ben figured it out and repaired it quickly! It was just a bad cmos battery. I recommend ASAP.

Br
Review №44

ASAP went above and beyond to meet and EXCEED my needs when my computer failed. I am so grateful to have this business in my community and I highly recommend them yo anyone in need of technology repair services. They are kind, attentive, honest, and truly make you feel valued. Their prices are fair, and though I dont look forward to having to visit often, I know they will always be able to help when my technology stops functioning. Thank you for making this stressful experience not stressful at all!

La
Review №45

Spilled water on my keyboard and needed it replaced. New part was ordered and my laptop was repaired the same day. Great service at a very reasonable price! Thank you!

An
Review №46

I was very impressed by their helpfulness and eagerness to fix my laptops problem. I am glad I decided to walk in to take my chances. I highly recommend them.

Gl
Review №47

Let me start by saying the team here at ASAP Computer is incredible the 3 guys that work here. Will really take care of all your Mobile and Computer needs and then some. I came here back in December to have a custom computer built and made and the process could not be more simpler. They also put me at ease and made sure that not only was paying for a new PC but that I was made aware and was in the loop with everything that was happen.I cannot recommend ASAP Computers enough. The price you pay is not just for the service but for the work and effort they go through to make sure your devices and computers work 100% the way you want them to!

Sh
Review №48

They are always very helpful and explain in details my issues plus other questions I have.

Ja
Review №49

They do remarkable repairs. I highly recommend them. Staples had refered me to them. They are fast and friendly!

Sw
Review №50

Second time using ASAP absolutely no complaints quick timely service fair price. As fast as my kids go through the phones I need that. Highly recommend.

Ro
Review №51

My Samsung Galaxy S9+ developed a pillow battery and needed replacing. I didnt want to drop $1k on a new phone that would be marginally better than my existing one, and the folks at ASAP Computer really helped me out. Total cost for the battery and service was under $100. They had to order it for me--I didnt expect anyone would have it in stock, so that was a non-issue for me. Dropped it off at lunch, picked it up again after work.They took good care of my device, no scratches, dents, sticky residues--they did pristine work and got me back up and running. I would absolutely use their team again in the future--they were friendly, prompt, and gave me an excellent value for the services they performed.

st
Review №52

Ben and his crew at ASAP computers are amazing! Knowledgeable, honest, and so very nice . Great people to work worth and I felt comfortable with my computer in their hands . They saved me from having to buy a new computer . Mine is now faster all the junk and viruses are removed new windows 10 installed and she is good to go . I will go back to have him fix mine cracked phone screen as well . Best prices completely worth it .

Jo
Review №53

Super cool technicians with so much knowledge in repairing gaming PCs.

Ha
Review №54

Quick fast and very reasonable.They fixed the laptop in a day and installed OS, made it smooth and running quick.They also help with honest suggestion and do not try to make money.

Gr
Review №55

Wish there was another ASAP computer near me. I spoke to the owner about opening a store in Raleigh. He explained to me he just wanted the one store to ensure all there customers received great service. This is why I drive 45 mins to have them do my computer repairs. Customer service is the best I’ve had. 5 stars every time I’ve visited.

To
Review №56

Best service I’ve ever received. Laptop and iPad both repaired in one day. Thanks Ben for the fast turnaround

Ka
Review №57

Ben and his team provided awesome service for my computer and communicated everything along the way. Highly recommend and fast turn around!

Am
Review №58

I can not recommend ASAP Computers enough! The owner Ben is passionate about his work and does everything to take care of his clients and whatever issue they may be having. I have been a customer for many years and Ben is always eager to help in any way. He is trustworthy and always transparent about exactly how he can help and even making recommendations for when a task is outside of his scope of work. This type of honesty and commitment is hard to come by today and is why I will always be a dedicated ASAP customer! No matter what your computer or cell phone issue is, give Ben a call - you too will be a lifelong customer!

Me
Review №59

Despite having my desktop PC plugged into a power strip, we had a power flicker and my desktop refused to turn back on. I dropped it off in the morning and by lunch, I had a call back from company with a diagnosis, repair quote and date the part would be in by. I loved that I had no need to call and follow up on the status because the company called when they said they would to let me know it was repaired and ready for pickup. Would highly recommend for fast, accurate, affordable and friendly service. (Also, it was a plus that the employees were COVID conscious.)

Re
Review №60

Exceptional customer service!! They were VERY friendly, professional, knowledgable, honest, communicative, fast turn-around time. My laptop was a hot mess and they explored until they found the problems. Their pricing was more than fair. You wont be disappointed at all! My laptop now runs fast and like brand-new. A++++

Ki
Review №61

ASAP Computer Repair diagnosed and fixed my computer problem quickly, and I had my computer back in working order by the end of the day. I highly recommend them -- they are my new go-to place for computer repair.

Je
Review №62

There store is so cute inside. Customer service is what keeps me coming back. I’m clumsy and break my phone every 6 months 😆

Ju
Review №63

Ben thank you for the awesome experience today. My laptop has never been this fast. I’ll recommend you to everyone I know.

Ka
Review №64

Ben was awesome in fixing the keyboard/palm rest on my daughters Chromebook. It looks and works like new! Great, friendly service. I will definitely return for any future computer or cell phone repair needs. Thanks Ben!

K
Review №65

ASAP Computers is the ONLY place I trust with all my PC needs, including repair of all devices, data backups and clearing viruses. They are THE BEST in Wake County!!

ma
Review №66

Have been to ASAP several times and each time has been a great experience. Ben and Douglas are fabulous people to work with. Cant say enough good things about them.

Fr
Review №67

Quick service with sound advice from folks who KNOW PCs. Very nice clean and orderly technician workspace and store. I consider myself to be quite fortunate to have located ASAP Computer.

Ma
Review №68

Ben clearly cares about the quality of service he provides and the customer experience. He seemed to jump through hoops to recover all the data for my computer, and then applied all kinds of discounts on the final bill. I was really impressed with the level of service, quality of work, and the overall experience. I would highly, highly recommend Ben and his team!

An
Review №69

Ben and his team at ASAP Computer & Cell Repair are fantastic! They take their time to diagnose and solve your devices issue quickly and they always offer the most competitive affordable prices. They will also take your privacy very seriously. Theres no where else Id trust to take my devices.

Ke
Review №70

Great place for laptop repairs. My hp stopped turning on, They had it repaired the same day. Nicely decorated store.

Ed
Review №71

Rockstars work here!! My phone has a new screen and the cost was much cheaper than what I had anticipated.

N.
Review №72

Douglas and Ben have been nothing but helpful and professional with all my computer needs. They stand behind their work 100%. I’ve bought a few computers from their ever changing and updated inventory and have been happy. Nice to have such a reliable computer and phone shop so close to home. Thank you.

So
Review №73

The guys at ASAP Computer & Cell Repair were super professional and very nice. Thanks for fixing my cell phone. Support local.

Ju
Review №74

Been to your place many times and never been disappointed. you have helped me out to understand what the problems were for my computer.i definitely recommend you to anyone who wants great service!

Sc
Review №75

Thank you very much Ben and his staff. Built my son his first gaming computer. I gave them a budget and we sat there and worked it out. Very impressed with updates on parts and had it completed before I expected. Very professional and were able explain things so I could understand. The picture speaks better than anything I write and it runs incredibly smooth. Thank you all again. 🤜🤛👍.

Gr
Review №76

Asap computers is absolutely amazing! Very helpful, very knowledgeable in computers, tablets, most electronic devices! Great Team

Jo
Review №77

My laptop is working now! ASAP is awesome!

V
Review №78

ASAP Computer and cell phones, did an amazing job on my computer. I will definitely 👍 visit them again for any possible future issues. They were very friendly, welcoming, responsive and knowledgeable. It was a fast turnaround on my computer repairs! Very good experience 👌!

Sc
Review №79

Just putting this out there, ASAP Computer and cell repair is AWESOME! My daughter dropped her iPhone and cracked the screen on a Saturday afternoon and these guys were not only able to get the phone in and fixed in about 30 minutes, they returned it in PRISTINE condition, better than. When it came in! All in all, amazing and they have earned my business and recommendation!

Ma
Review №80

Douglas replaced my computer battery on a Saturday on a holiday weekend in 90 minutes. I am beyond grateful for quick, professional service at a reasonable price.

Jo
Review №81

Ive used them on numerous occasions and Ive never had a problem with any of the repairs. Nice folks.

Ju
Review №82

Honest technician Saturday April 3Techican could have taken advantage of me as i had already told him my laptop needed a new motherboard. I was told by another repair store my motherboard was bad. The mother board was $575 dollars not even including labor. Turns out it just needed a bios update. Honest repair shop.

Ab
Review №83

We brought the phone in and it was repaired quickly within the same day. Staff were kind, professional, and funny, and it was an enjoyable experience to interact with the staff. The repairs were reasonably priced and the parts used were Apple and not the cheap alternative. I would recommend ASAP over any other place I’ve been 100%!

Na
Review №84

Ben thank you! Even having a full store of customers you addressed me and handled my sick laptop with ease! Awesome service

Ji
Review №85

Older desktop PC failed to start. One stop to ASAP had all my data was restored on a newer very acceptable PC with up to date software and hardware for a very reasonable price. Best of all it was all done the same day!!!

Br
Review №86

Great service and professional staff. The price to repair was half of what Apple would have charged! Keep up the good work!

Ph
Review №87

Everything from my visit with ASAP exceeded my expectations. My computer is running great! The service was amazing and everyone was so friendly!

Ji
Review №88

Doug and his team took great care of my IPhone XS! Despite not having the screen in stock which I needed, they set reasonable expectations for service and I appreciated how they communicated about the status of my repair. Local, convenient, and very knowledgeable.....highly recommend!

Mi
Review №89

I brought a laptop in with what I thought was a bad hard drive and it turned out to be a much simpler fix not requiring replacing the drive. Thank you for your honest and fast repair. Someone else may have just replace it and charged more. Will be back again and I highly recommend Ben and ASAP Computer!

Jo
Review №90

The folks at ASAP are awesome. My daughter cracked her iPhone screen and we needed a new one fast (you know how that goes with kids) Called ASAP and they said come on in, it would be an easy fix. Brought it in at 11am and the phone was ready within an hour, as good as new! HIGHLY recommend!

Ja
Review №91

Thanks Ben for the helpful insight and repairs made to my Laptops.

Sc
Review №92

Have used them for years. Always honest and thorough and most importantly get things fixed at a fair price!

Do
Review №93

Ive been doing business with these guys for several years and theyve never let me down. The service is second to none and always performed in a timely fashion. I would highly recommend them for all your computer and cell phone repairs. Thanks so much again for your help with my printer issue on the old dinosaur yesterday.

Br
Review №94

Everyone at ASAP was amazing! My daughters laptop wouldnt connect to the internet... and during virtual learning, that wasnt good news! ASAP helped to find a cost-effective solution for her to be back up and running in time for class! They couldnt have been any nicer or more knowledgeable! We are so thankful to have found this gem in our community!

Wi
Review №95

Absolutely recommend ASAP! My daughters iPad lost a battle with concrete and I came in with a shattered screen. It was repaired and ready the next day and it looks good as new! Very impressed and will be back if I have any issues with my computers, cell phones, etc. I cant thank ASAP enough for the great customer service (and a little humor thrown in) and excellent quality. Thank you!

Ke
Review №96

The chatter about this repair store couldn’t be more accurate. Cute, clean organized store was my first impression. My laptop has never been better.

Co
Review №97

Ben and Greg were friendly, professional and most importantly accurate about the problem with my phone. They fixed it for a very reasonable price. I couldn’t be more pleased with their work. I have recommended the to family and friends

Tr
Review №98

Excellent customer service, attention to detail and rapid turn around!

Al
Review №99

I went here because this place had great reviews and my dad has been here multiple times and he was happy with their services. They fixed what I needed on the same day and it was only $20 where as the geek squad told me theyd have to send it out which would have been 4 to 6 weeks til I got my laptop back and it would have been $85 plus what the other place would charge. So yeah Im only coming here from now on! Thank you.

Le
Review №100

Outstanding service received today 7/14 by Ben.

Information
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100 Comments
5 Rating
  • Address:109 N Main St, Holly Springs, NC 27540, United States
  • Site:http://asapcomputernc.com/
  • Phone:+1 919-552-3868
Categories
  • Computer repair service
  • Cell phone store
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
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