Upon entering the facility I noticed how clean and organized it looked. It was excellent. The staff was very friendly and answered all my questions as well as they could. The tech that did the testing was very professional and proficient in his job. Just a note, Ive been to several optometrists offices in the past and this one provided more testing on my eyes than I have ever had. Dr Bryan discussed my eyes in detail that none have done before. I have a much better understanding now about how my eyes work now, and he had pictures of my eyes to demonstrate his diagnosis. In all I would not hesitate to use their services again.
Adam and staff were great to work with. Everyone makes you feel comfortable and someone is always available to help you. They give great advice as to whether a pair of frames looks good or not.
Had to wait 20 min for Dr then Felt very rushed.Everyone was a little short and impatient with my daughter who was trying to get her vision as clear as she could. Will probably go somewhere else to recheck her and be more helpful with contact fittings.
I moved to NC 2 plus years ago so I needed to find a new Optometrist. I knew I was needing to have an eye exam, but I was on my last contact too. Carolina Family Vision of Holly was so accommodating to get me in as soon as possible. When I called the staff was just awesome and knew exactly what to do with my insurance. Then there was the experience of the visit. Holy cow they have amazing equipment! Along with Dr Weiand I have found my new NC Optometrist! Would recommend!
I came in to get new glasses and the person who helped me was pretty disengaged. He seemed more interested in asking his questions sequentially than answering any questions I had. When he did stop to answer mine, he was rude and seemed irritated. I left feeling ‘I hope he got that right’ instead of feeling excited about the new expensive glasses I just bought.
Have been coming here for years and always a great experience. Optical manager Isaiah has been great!! I did have issues with my glasses last year and he did his best to correct the issue and helped me pick out new ones!! Highly recommend!!!
I had an eye exam this evening at Carolina Family Vision. I saw Dr. Wieand, and she was very thorough. She explained everything to me in detail, and went over all of my options. I appreciate the fact that she did not rush through the exam. I was there till closing time, and instead of rushing me out the door, Beth at the front desk offered to show me some glasses. She was very polite and professional. Everyone I came in contact with was wonderful! Thanks for aGreat first visit!
I always have a great experience at Carolina Family Vision Holly Springs .The facility is very clean and the staff are unbelievably friendly and very professional.I sent a message the night before after hrs due to an issue I have . The very next morning I got an appointment. Everyone made me feel welcome and important. I saw Dr. Nima Naik who was very thorough in identifying my issue . I feel great already, thank you again !!!
Carolina Family Vision was a great place to find glasses. Their selections were numerous, the person helping me with the was honest and truthful. No question, it is a great place to find just the right frames for you!!!
Everything was wonderful! From the beautiful clean lobby to the kindness of the staff and doctor to the ease of testing and to the ease of picking out glasses! I felt at ease every moment and genuinely taken care of! ❤️
There was quite a long wait to be seen, but when I brought it to the attention of the front desk they were genuinely apologetic and the whole staff went out of their way to move me along and be seen so I could get out in time to pick up my kid. I really appreciate their concern for my wait and quick remedy.
Their entire staff is very knowledgeable and extremely friendly. Isaiah was an absolute pleasure to work with and help me determine the best options that were the most cost effective.
Great stuff! Excellent service! People there are so kind and patience with kids all ages. Was my first time with them, and definitely not last.Thank you CFV❣️
Carolina Family Vision is a great office. They have up to date equipment, amazing doctors and a good selection of frames. They were able to help correct a bad prescription I had received from my ophthalmologist and get me into new glasses. When I got new scleral lens, they were incredibly patient in teaching this first time contact wearer how to put them in properly. This is highly recommended you visit them.
Awesome as always. Very thorough, understanding, helpful from the lovely ladies that greet you, the folks that do the testing, to the folks that help with the glasses. I’ve been coming here for years and have never been disappointed. Keep up the great work.
The people there are so friendly and know what theyre doing. Dr. Natalie was awesome and realy knows her field. I felt very comfortable with her
Professional and courteous. Greeted with smiles and friendly attitudes. Technology for tests up to date. Dr Bryan was courteous, professional, and thorough. In addition he was warm and friendly, not rushed. The entire visit was enjoyable as well as productive. Thank you to all at Carolina Family Vision.
Everyone is very friendly & welcoming; very thorough eye exam & Dr is extremely warm & thorough and makes you feel like a special patient. Highly recommend.
The staff always treat me well at Carolina Family Vision. The facility is clean and neat. There are two handicapped parking places directly in front of the office. Ive been coming here for eye care for at least three years, and Ill keep coming back unless things change.
This was my first visit to this practice. The front desk, technicians and doctor were all great! Very professional, caring and personable. Can’t wait until my new glasses come in.
Everyone was so nice and caring I really felt like I was at home.
Great office. Everything is extra clean. The frame selection is top notch. The staff is all so helpful and friendly.
Very pleased with my first time experience. All staff were friendly and answered all my questions from the time I entered til the time I left. I highly recommend them.
Every person from the front desk back is absolutely wonderful and super nice I highly recommend if youre looking for a new eye Dr please give them a try you wont regret it !!!
I arrived from out of state with broken glasses. My daughter called to see if you could do repair. She said the person answering her call was extremely cheerful and helpful. When I arrived the repair was done quickly and for no fee. I was shocked especially not being a patient. Must be that “southern hospitality “🤣🤣
The entire staff here is friendly and welcoming. I saw Dr. Bryant and he was so thorough and helpful. I didnt leave with any unanswered questions. Fantastic crew and I cant wait to pick up my new frames. Thanks to everyone who participated in my care.
I had a GREAT experience at Carolina Family Vision! I broke my glasses and needed a quick appt to update my prescription. They squeezed me into a cancellation that I could fit in around other commitments and were super personable and efficient! It’s why I keep coming back!
The doctor went of his way to fit me in today and made sure I got the time needed. Outstanding team. Thanks
Friendly and professional atmosphere. Services were rendered on time - no wait!
It was my first time at CFV ans my 7 year old sons first eye doctor appointment. We were kindly welcomed in and checked in with ease. All of the staff made sure my son was comfortable and had an enjoyable experience. Highly recommend CFV!
Very knowledgeable and friendly staff! They took great care of me from the front desk all the way to chooses my first pair of glasses. I highly recommend them!
Haley was awesome helping me pick out glasses. Professional and so helpful to me. The girl rocks!
Absolutely magnificent office. Very impressive, modern testing equipment. Delightfully tempting eyeglass inventory. Highly professional and friendly team from beginning to end. Highly capable and very knowledgeable physicians. A wonderful complement to the optometry community.....
I had a great time today at the Carolina Family Vision Office. The staff was fantastic and professional. They also have a great choice of eye wear. Thanks C.F V.
Kristi and crew were awesome. I recommend them for your optical needs.
First time ever having an eye exam heading into my over the hill years and my experience was phenomenal!Front Desk: (10/10) Polite, attentive, friendly from the first phone call till I left the buildingNurse working Optomat administering eye exam: (10/10) Super pleasant, comforting during close ups, answered all my questions and explained everything in the process brilliantlyOptometrist: (10/10) Professional, friendly, respectful, communication about my situation was clear and conciseFrames and Lenses Person: (10/10) Accommodating, friendly, patient and understanding during my search and questions throughout.Loved the facility, staff and process!! Extremely comfortable with my vision needs moving forward!!
Worst eye doctor experience ever. The customer service experience was very good but doctor Nima was very rude. No one talks with me like this before.
Ive always had the best care at Carolina Family Vision. Since they opened in Holly Springs, Ive used them for my familys eye care. Even though I now live in Pittsboro, I still make the drive to continue receiving their excellent service. When I arrive on time for our appointments, theyre ready and I dont have to sit around waiting. The time spent in the exam is efficient but so much so that I feel Im being rushed through. If I have a question or concern, all the time needed to address it is taken. Ill add, too, that the pricing with our insurance is very agreeable. The ladies at the front desk do their best to ensure Im taking full advantage of the benefits available through my plan while at the same time never seeming like theyre trying to upsell me on services I dont really need. Great service, kind staff, good prices... Why go anywhere else?
The staff was very friendly and professional. They had a lot of people in the waiting area but I got through there very quickly.
This was my first time here and I am so so glad I switched to this lovely office. Everyone is so incredibly friendly and personable, from the moment you walk in until the moment you walk out. Dr. Naik is amazing! Overall an awesome experience.
I needed to have a quick look at my eye for a problem and they fit me in immediately. Wonderful staff very friendly and got me in and out quickly.
I LOVE this place! Every single person who works here is kind, friendly, and patient with my family (including my ADHD children). I couldnt ask for a better experience with every doctor, every technician, and every front desk person that Ive met. Thank you, CFV!
I went to Carolina Family Vision to seek treatment for my dry eyes. I was interested in hearing options to really treat dry eyes and not just how to relieve them temporarily using eye drops. I was so impressed by my experience. From the comprehensive evaluation, to the time the doctor spent showing me the images from my evaluation and explaining in detail in a way that was easily understood, to the half hour spent with the business manager digging more into detail of procedures and cost options, I was blown away by their professionalism and obvious care for their patients. I was with the dr. for 30 min listening and understanding my condition as well as the options. In comparison, at the last eye dr. visit at the old practice I went to for my dry eyes, the dr. spent less than 2 min in the exam room and simply recommended eye drops. I went into this appt a bid jaded from my previous experience and am now very much looking forward to setting up a comprehensive treatment plan with this excellent team who genuinely cares for their patients and wants to support improving their condition.
Everyone is very helpful and very friendly and I especially appreciate the care I get as a diabetic!
Everyone from check in to checkout was very friendly and knowledgeable. I feel in good hands at this office!
The staff is always pleasant, everything is well organized and the whole process moves smooth.
Amazing service and very friendly staff. I got in and out quickly and they made me smile!
Everyone was so nice and so very helpful! A special shout-out to the front desk lady Beth. She was so very kind to me as I was super anxious about my appointment (hadnt been to an eye doctor in awhile 🥵). Every chance she got she was making sure I was ok and comfortable! Jennie was absolutely lovely and helped me pick out some beautiful frames. Dr. Naik was so nice and ensured I got the right prescription. 100% recommend!
Great experience, knowledgeable staff and nothing unnecessarily added or attempted to upswell.
Very helpful and courteous staff. I had a screw fall out of my glasses and I just stopped in and they fixed them right away.
Each staff member that I came across were so friendly and wonderful. My appointment was actually fun and I laughed quite a bit! Highly recommend!
Staff is very professional and friendly. Been going for years . Drs are efficient and explain everything in lay terms.
My husband and I have been going to Carolina Family Vision since they opened up. When we moved to Cary we went to an eye care place here. Something about the doctor there didn’t sit right with us. I was told I was going to get Macula Degeneration and I went for a second opinion at Carolina Family Vision. Dr. Bryan told me that I had something that was often confused with Macula. He made my day. Since then I have been seeing his wife Dr. Kristy Tart Bryan, I think It’s going on 15 years. The whole practice is a class act, they can’t do enough to ensure that you get professional service in every aspect. Money can’t buy a better facility for your eye care needs.
Dr Nima Naik is the great. I had a retinal tear which she identified and then found a Dr for me to perform laser surgery during the covid lockdown. She went above and beyond to help and even followed up. She is so professional and I feel I am getting the very best care for my eyes and vision.
Friendly and professional staff. Great experience!
The doctors and personal are outstanding. I highly recommend Carolina Vision to all who need eye care
Carolina Family Vision did a great job with my glasses. They were patient and friendly - and the lenses they use seem to be high quality. Everything came out great, all prescriptions filled correctly, yay!
Wonderful! I switched to Carolina Family Vision after being unhappy with a big practice in Cary. I was never able to see the same physician (usually contracts physicians filling in). I have been able to work with Dr. Naik at CFV consistently over the last couple of years and she is just what I needed! Always honest and very knowledgable. Kayla was a very sweet technician and helped explain each process before using all of the machines (its not fun sticking your eyes on machines that you havent used). Staci, the optician, was very patient and took her time to help me find the perfect glasses. I highly recommend CFV! My husband is also a big fan of the practice:)
This is the first time that I have gone to see an optometrist that I enjoyed my visit so much. I felt welcome and had such a nice atmosphere made ya feel very comfortable My normal optometrist could not see me till July and I couldn’t wait that long glad I came here and definitely plan on being back
Ive been a customer here for several years now. The service, staff, and the doctors have always been top notch. I plan on going back for many more.
The staff and Dr. we all very friendly and helpful. At 48 I am getting contacts for the first time because of mask fog. They were patient and kind with me. I highly recommend this practice.
Dropped off my glasses for a simple repair today. Everyone in the office is extremely friendly and helpful. Always enjoy any encounter with the folks at Carolina Family Vision!
Have always have a great experience from Dr. Bryan and his team! Highly recommend!
The staff here is wonderful! This was our first visit and our experience was nothing but great. Special thanks to Beth, who was super helpful and so nice! We will definitely be back.
Our family has been coming here for years, we’ve moved out of the area but we still do the drive to have our eye exams,contact lenses fittings, and eyeglasses done here. The customer service is definitely a 10, I wish there was more stars ⭐️ they really go above and beyond to make sure all of your issues and concerns are heard and resolved. They know their stuff.lolIt’s really nice to go to a place where “everyone knows your name” lol . And speaking of names they really picked a great one Carolina FAMILY Vision. We love this place and all who work there.Great job, keep up the good, good work....Much Continued Success,Brandon Scott and Linda Roberts
I would give 10 stars if it would allow me. First let me start by saying Im very picky with whom I choose as my doctor. With that being said, Dr. Bryan is the absolute best optometrist around. From the professional, fun, lighthearted and compassionate front desk staff to Dr. Bryan himself, this is by far the best, most professional optometrist I have been to. The high tech quality equipment is just another reason that I love it here. Dr. Bryan takes pride and care in everything he does. Thank you Dr. Bryan for exceeding my expectations and making our family appointments a joy to look forward to.
Thank you CFV for your amazing professionalism! The caring doctors, staff and cleanliness and beauty of your office is always a wonderful experience.You took such great care of me and my daughter when we both had double viral pink eye... ugh!Each doctor has high integrity and cares so deeply about each patient. I know this as I have sent many people there and each person has had the same experience.There’s a reason you have been there for 11 years!⭐️⭐️⭐️⭐️⭐️ 5 stars all the way!!!!!
I was a new patient and the staff was very professional and courteous.
My husband introduced me to Carolina Family Vision and it by far has exceeded my expectations. Dr Nima Naik and the office staff Denise, Jasmin, kalana, Beth, Christina, Fayla, Ivette, Staci, Brandon and Paul. Thank you for your wonderful customer service!Adriane Holiday
Every staff was nice and polite except for Dr. Naika I believe her name is. Her attitude was not welcoming and disrespectful. Ill never come back to this place again.
This is Rose Mary the glasses are great, fit great, and everything very much appreciated! Thank you so much!
I can not tell you how wonderful this practice is. So welcoming and friendly. Everyone from hello,to exam to goodbye, were absolutely great. I immediately came home and had my husband call and schedule his appointment. I would highly recommend them.
Very professional and fun staff!Very thorough, great attention to detail and a great bedside manner.
The BEST people who really care about their customers and make sure that you are completely happy when you leave. My kids love it there and so do I! Hats off to Denise Jones who is the absolute best and goes way above and beyond. Hard to find these days. A great place for the whole family. 💜
This eye doctor is not my favorite but it get the job done. the nurse I had was very distance and seemed like he did not want to be there at all, which caused me to think bad of the facility from the beginning of the appointment. The doctor was pretty good but couldnt answer all my questions which I found concerning. they were also very slow which was frustrating because an eye appointment shouldnt take more than 30 min. Also I saw them over a week ago and my contacst still have not come in so im not sure if I will be ordering my contact from them again or going back next year.
Great experience from start to finish - every person I encountered was helpful and pleasant. I will definitely recommend and return to this practice. Thank you!
Amazing Staff and doctors! Ive had appointments with all three doctors and I will go back to any of them. The decor is also very inviting and there is a beautiful selection of glasses.
Excellent attitude of staff a little slow in progress through the visit
Staff and doctors there are always so awesome. Everyone is happy to see you, and they really portray a family environment!!!!!! Love this place.
Every time I visit Carolina Family Vision, I am welcomed with smiles and treated like a friend. Everyone truly cares about you. Forever my Eye place😃
Carolina Family Vision has always given me the utmost professional, thorough, and prompt service. The front office staff had my benefits clearly spelled out for me at check in. Christa was wonderful about doing the preliminary tests efficiently prior to seeing Dr. Naik. I really enjoyed Dr. Naiks exam and explanation of my current eye health. From beginning to end, everyone I interacted with was courteous and knowledgeable.
Awesome experience! You feel the upbeat vibe when you enter. The Specialists& Doctors are, hands down, the BEST in the Triangle. All the latest eye care equipment 👍👍👍👍👍 🐓
I have been coming to Carolina Family Vision since 2013, and they never fail to impress me. They are taking all of the proper precautions during this unprecedented time and all the staff continues to make all patients feel comfortable and taken care of. Thank you Carolina Family Vision for everything you do!
My husband, son, & I all use Carolina Family Vision. Everyone is so kind & helpful, from the front office staff to the doctors (especially Dr Tart-Bryan). I would highly recommend them!
I’ve been coming here for years and it’s always a positive experience. Everyone is friendly and helpful!
I recently moved to the area and had my first appointment. I already love the staff and look forward to many years with my new eye doctor.
I have been getting my eye exams and contact prescriptions from here for at least the past 4 years and they are always efficient and quick. They make sure you’re comfortable and leave satisfied. They also have put in precautions to make sure they’re following sanitation guidelines due to the pandemic which I think is awesome and a major concern for me. Great place to go to!! :))
From the moment we called to set up the appointment, we fell in love with Carolina Vision! Staff is very professional and attentive. They walk you through the process and are great at following up. Dr. Adam Bryan is amazing and very professional. For as long as I can remember, because of my super high and aggressive myopia I did not know how 20/20 felt like and today, Dr. Bryan made it happen! This even brought tears of joy and hope! He is very caring and empathetic. Thank you!!!!
Always a delightful staff and so happy! They make the visit very special for everyone that walks in the door. They get busy at times but I’ve been with them for years. Wouldn’t change eye doctors no matter how far I lived away. The doctor said they hired another eye doctor. Glad for them so they can take care of the many clients they have. Absolutely just wonderful place to go for an eye visit.
Excellent practice, I went in having vision problems and the doctor recommended glasses. I was in tears at the thought of having to wear them after 17 years of no glasses/contacts from Lasik surgery. The staff help to ease my concern. They give me time alone to consider glasses versus contacts. They told me I had a 90 day window to make a decision, that my prescription would be waiting. After much consideration I decide to bite the bullet and opt for glasses. The gentleman in the vision center helped me to decide on frames and explained the different types of lens available. All of this will easing my concerns about not only have to wear glasses but I also felt safe due to COVID. The practice was very clean and staff all followed protocol.
My 5yo had her first eye appointment yesterday. Dr. Tart and her staff were so patient, kind, and professional. They made the visit very child friendly and fun so that my daughter would relax and allow them to perform a thorough exam. Dr. Tart did an amazing job explaining what she was doing during her exam and her findings at the end. I would highly recommend Carolina Family Vision to anyone for their eye health.
Very pleasant and supportive staff. Felt welcomed and appreciated as soon as I entered the office. Nice selection of eye glass frames to choose from.
I made my appointment based on the excellent reviews. As much as I loved the staff, Dr. Naik was terrible. She rushed the appointment and very rudely accused me of choosing the incorrect lens choice on the phoropter. I have been seeing eye drs annually for over 10 years and was taken aback. She made me extremely uncomfortable. It was late in the day and I understand my eyes could have been tired. Her attitude was inexcusable and is the reason I will never be back to this office. I wish this wasnt the case as everyone else working at the office was incredibly pleasant and caring.
Very knowledgeable and friendly staff.I recommend them for anyone that needs vision care.
My visit Was Wonderful, Everyone Was Nice And Informative. Not Sure If Doctor Is Right When It Comes To This Type Of Visit But She Was So Sweet And Took Her Time To Explain Everything That Was Going On.
Great staff, great Doctor, super clean and pretty office! Very excited to receive my new glasses! They have tons of choices for frames & sunglasses too.
I chose this office based upon the many glowing reviews and testimonials, but had a very different experience. It started at check-in when I elected not to have additional tests done, just a straightforward vision exam. I checked no thank you on the boxes but was asked several more times by the receptionist, by the assistant, by the Dr. I actually felt a tinge of hostility from one of these people and have never experienced that at an exam of any kind. I used my prescription and ordered frames and lenses online.
Excellent service with upbeat customer oriented staff. I’m glad I switched from another less friendly optical service. I recommend Carolina Family Vision to anyone that likes first class treatment! They’re my new favorite Opticians.
This was my first visit here. Everyone was smiling and so professional from start to finish. I highly recommend!
The staff was wonderful! The facility is beautiful and have all the latest eye technology you could ever want. HIGHLY RECOMMEND!!!