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Eye Center of Houston, Vision Source.
10101 Bissonnet St, Houston, TX 77036, United States
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Eye Center of Houston, Vision Source.
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Er
Review №1

Our experience was wonderful from the time I scheduled an appointment, during the visit and up until we left. Dr. Fady was very pleasant she made my son feel safe. She also answered every question I had precisely and very clear. I left very educated on what my sons needs were. The staff was very welcoming and fun. It was was an overall great first experience. It low key didn’t even feel as if we were at the eye doctor.

Ni
Review №2

I had an amazing experience with all the staff specifically Dr. Muhanna. She was so friendly and answered all my questions perfectly, she made me feel very comfortable. Wait time was super quick. I asked for help with glasses since it’s my first time and Dalicia let me try on multiple pairs with no hesitation. I highly recommend Eye Center of Houston.

Na
Review №3

All the staff was super great and very patient with my 6 year old during her exam. Dr. Zainab was super nice and explained all the questions I had.

An
Review №4

I’ve worn glasses all my life and dread having to get new prescriptions. But this place made the process so easy and fast! My doctor (I forgot her name) in particular was so cool and personable, I’ll be coming back here again.

Jo
Review №5

Today was my first time here and I had a great experience. Everyone was very welcoming and friendly. It went by very quickly. They were busy but still managed to get me out in a timely manner.

Ca
Review №6

I love it here the dr was super awesome and very patient! Definitely recommend!!

Da
Review №7

Very courteous, polite and professional staffs especially José whos been with us and explaning everything throughout the whole eye examination of my 3y.o. daughter. I am impressed with their facility because it is clean and tidy, state-of-the-art equipment and of course some entertainment for the kids. They are child friendly and I came at the right place even if it is a bit far away to have my childs eyes checked. Definitely worth it and would recommend them to anybody who wants their eye checked.

La
Review №8

Great experience and service. Quick and fast and very professional

Da
Review №9

Everything was great ! Dr was patient and informative. Answered all the questions

Le
Review №10

My experience here was amazing the eye doctors are so polite and make sure you get taken care of . By far one of the best places to come to for an eye check up to come get glasses etc. highly recommend

Ve
Review №11

Waste of time! We had an appointment for 9:30AM for my son. We were on time and filled out all of their paperwork. They had trouble verifying our insurance so we opted to pay out right and contact our insurance at a later time hoping this would speed up the process. Two other families came in after we had already paid and were seen before us! At exactly 10:30AM I spoke with the front desk and asked what was taking so long and that I would have to leave soon to get to work. She told me that not being able to verify the insurance is what took so long and they were now trying to fit us in. I told them if we couldnt be seen in the next 10-15 min we would have to leave. We will try was the answer I received. Complete lack of respect for other peoples time. I asked for a refund and left at 10:51AM - 1 HOUR AND 21 MIN AFTER OUR APPOINTMENT! This place is a 30 min drive from our home and we were happy to make it so that our son would have a good first experience going to the optometrist. This was not the case at all. Complete waste of our time. There wasnt any empathy for our situation at all. The only thing they wanted to know is if we would like to reschedule for a future date. Who in their right mind would want to return to a place that treats them this way?

Du
Review №12

The process is very smooth. Everyone is super friendly and they make sure that you’re always comfortable and inform about your eye health!

J.
Review №13

I had the most amazing experience at the Eye Center of Houston! The staff there are pleasant, professional and knowledgeable. They go over and beyond to make sure you are comfortable and fully understand what’s going on during your treatment.If you are looking for a eye doctor, look no further, because you have found it; I know I have!! ❤️❤️

Mo
Review №14

Ive never had an Dr to send me an Uber b4 but I really felt love and cared about today because my eyes were killing me I had A severe Dry Eye. And couldnt see a thing thanks Eye Center of Houston!! Ms Maria your the best thank you so much.. and she made sure my Uber got me home safely!!💯😁 Thank you again.. get staff very helpful 👍

Do
Review №15

My first time experience was nice. But this second time around because of miscommunication, disorganization, lack of research and the cunning customer service, I was dissatisfied with their service this second time around and did not enjoy wasting 2 and 1/2 hours of my life that I will never get back. The doctors are helpful but the clinic needs better staff. I did not enjoy the feeling as if I did something wrong.

Mi
Review №16

The staff here was wonderful and love my glasses the great thing is that the wait time wasn’t long at all

Sh
Review №17

This eye clinic is amazing and well organized. The staff is also amazing. We had an appointment at 2pm and was seen at 2:05. No wait time! I definitely recommend this place.

Jo
Review №18

My son is autistic. He doesn’t understand what’s going on. The staff was so helpful and has so many ways of getting him to calm down while still getting his exam. 100% recommend them for all Pediactric Optomitrist.

De
Review №19

This place is super awesome they are quick sweet and very professional I will be back

Co
Review №20

My husband & I LOVE Dr. Inayatali and his facility.I’ve had to wear glasses since 2nd grade so I’ve had my fair share of Optometrists, & no one tops him.Besides being overqualified, he is personable & caring of his patients. He has shared eye care information with us that we have never heard before seeing him.Almost all of his employees are exceptional in their craft, as well as their care for the patients. Ive only had a hiccup with one of the employees, but I believe that’s a difference of personalities & frustration of having to work hard to advocate for myself with this particular employee.Go to this office!!!

Va
Review №21

First time here, and it was really great service. Staff was friendly, and the appointment went smoothly. I for sure will recommend to family and friends.

As
Review №22

Nothing but great things to say about this place! Had an eye emergency and could not get in anywhere else before going out of town. Their phone lines are open after hours to schedule appointments. I was able to call and get in the following morning. Dr. Fady and the rest of the staff are friendly, professional, and informative. I will be returning here as a reoccurring patient!

Ad
Review №23

The equipment looks very professional and seems well put together. The staff was really friendly and kind. I would definitely recommend this place for anyone who is looking for a eye doctor.

Ch
Review №24

My nurse was extremely patient with my daughter. The facility is really clean. We will definitely be coming back.

Mo
Review №25

Great staff and caring, considerate ophthalmologist. Took me in same day and check-in was a breeze. So glad I found this location. Highly recommended.

Br
Review №26

Ms.Maria Torez help me so much I needed glasses ASAP to go back work .She made sure I walk with glasses today -Brooklynn A.💕

Je
Review №27

I Had an amazing experience The Doctor and staff is very nice and Professional... I came here scared and everyone made me feel comfortable

Mi
Review №28

I absolutely love this place! Everyone is so sweet and professional at the same time! Great glasses for Medicaid too!

Br
Review №29

All the ladies were so sweet and kind. The doctor was awesome. We will definitely be returning!

Ap
Review №30

Love it here and they help you and get you out of there best place !!!!

Gl
Review №31

Mario was so amazing and very attentive! We moved fast and she was very gentle and explained everything to me so I could understand what was going on. Thank you Mario you were awesome 🤎 Josue was awesome as well as everyone else that helped, you guys really had the customer service down and I’m happy we could all laugh together and get business done! Thank you guys so much -Phoenix

Is
Review №32

So attentive to the children making sure they are comfortable with everything! Amazing !! Thanks for everything !

No
Review №33

First and foremost this has been the best eye place Ive ever been too ! Staff are so nice and friendly. Maria who helped my son was very patient with him and took her time with him. Even when kept blinking she really did have alot of patience. The only downside is the wait time. We did wait a really long time for the Dr. to come in. Maria did mention that Fridays are busy which I totally understand. At least she explained why so really the customer service makes up for the wait time. I highly recommend this place especially with kids.

Ka
Review №34

I dread going to a doctor but Dr. Zaina vibrant personality made me comfortable with the visit. It was like she has been my doctor for years. This was a welcome change from my last eye doctor who was cold and borderline rude. I will be coming back next year if she is still there. The staff at the facility were professional too.The reason I took one star off is the service fees they charge on credit cards transactions. As a Web Developer I know exactly from where those service charges are coming from and (imho) a business should not be passing their overhead expenses to their customers.

Li
Review №35

Very professional and welcoming will definitely consider bringing the rest of my family for eye check ups.

Fe
Review №36

So happy I chose this place, wait time was short. (Came in on a Wednesday at 2) safe and sanitary. Technician was really nice and quick, definitely going to make this my normal eye place for me and my family.

Le
Review №37

The experience was exceptional. I have been a client of this office for two years. My eyes are very important because 60% of my job duties depends on looking at a computer. I came in for blurriness in my right eye and a referral was recommended immediately. The staff is transparent and caring.

Wh
Review №38

This place was amazing!! I called last minute, literally at 5pm.. they told me to come on in. When I walked in I was greeted and did not feel rushed at all.Once I got to the back I was treated for my eye emergency by Maria and doctor Farah.. they were amazing!! This was my first time here, and I’ll definitely be back!!!

Vi
Review №39

It was great and fast service every was really nice. The doctor explained everything in detailed will be coming back for sure.

Ke
Review №40

I absolutely loved my visit!!! I did not expect my eye doctor visit to be so luxurious better yet the hospitality was so amazing😫!

Ma
Review №41

This place is awesome, I got glasses from here and it last for two years without any problems. The staff are awesome and fun. You should come here to get your eyes checked ❤️❤️

Ma
Review №42

Doctor Lara was really nice and informative!!! Everyone here are so sweet, nice and patient !!! If you have any questions don’t be afraid to ask they will answer them. Highly recommend this welcoming place to everybody !!!:)

Ke
Review №43

I had a wonderful experience. The visit was quick. Everyone is very knowledgeable and truly concerned for my eye health. I recommend Eye Center of Houston because they are the best.

Ra
Review №44

Service was amazing!Everyone is so nice and welcoming.

ka
Review №45

Good work. Great experience

Am
Review №46

Best service for an eye doctor I’ve had in a long time. Everyone was super nice and always hd an answer for any of our questions. Definitely coming back, Thank You!

ze
Review №47

It was really good the lady’s welcomed me in made me feel comfortable and communication skills A1 love this place.

De
Review №48

I liked it the lady was real nice everything clean would recommend

mo
Review №49

Telling people to give them only 5 stars I believe is not being honest.really? but I have been in the past... its almost as if your saying that to make yourself look good.

Ro
Review №50

Great service, explained everything with exam to purchasing additional needed items for my son eye care Grest Job Team 👍👍

Al
Review №51

I can honestly say that Maria, the office manager, has exemplary customer relations skills. At first i was displeased with my experience but when she found out about my being disgruntled she went above and beyond to rectify the situation. Personally, i know incidents happen from time to time, but the true mark of professionalism is to handle it tge way she has. Thank you Maria.

So
Review №52

Amazing staff, amazing clinic! They take all precautions needed due to COVID. They had patience with my child and they make you feel comfortable 100% recommend coming here.

ja
Review №53

This place is awesome my daughter has been going here for a few years now. Staff is very friendly. We have been help by Stephanie she is amazing and very good with kids getting their exams done. I would highly recommended this location to everyone.

da
Review №54

This place is kept very clean and sanitized, they also ask everyone who comes in to sanitize their hands. I was taken in fast and was helped through out my whole experience from beginning to end, and choosing my new glasses was easy with the help of the employees. I definitely recommend this place to anyone, they really show they care about their clients.

Ma
Review №55

Excellent service and the people who work here are very friendly

an
Review №56

Staff very friendly and takes good care of you. Also take the time to hear your concerns and addresses everything needed to your knowledge! I’d highly recommend Eye Center of Houston!

El
Review №57

I came to my eye exam,Maria the tech helped me. She was awesome very informative very knowledgeable and very polite. Made me feel very confident and comfortable:-)

Ke
Review №58

The nurse was very nice and easy going. The clinic was well taken care of. I came down here with my parents and the clinic didn’t disappoint.

My
Review №59

The staff here at Eye Center of Houston is very professional. This is my second eye examination and they were very thorough and explained my systems in a way that helped me to identify an underlying medical condition related to my elevated blood pressure. Stephanie was very patient and allow me to asked important questions concerning the blurriness in my left eye.I highly recommend Eye Center of Houston because they communicate well, has great service, and accurately treated my condition. Least year, I was prescribed “hard contact” lens and I’m in for another fitting.

Te
Review №60

Had the best experience was heard and listened too thank you

Ol
Review №61

Always happy to get my eye exam done here! Staff and doctors are great. Professional, friendly, and always willing to answer any questions. Looking forward to my next annual!

Ro
Review №62

Everyone was very professional and welcoming from the moment I walked in and the doctors and staff very knowledgeable and professional

An
Review №63

Best service, all the employee & the Dr are very nice and professional, the office is also clean and very oriented.

Gr
Review №64

The service I received today from the lovely Doctor Fady and staff were both professional and courteous...and comfortably quick. Hat’s off to Karla Diaz who impressed me the most. She exemplifies great customer service. She knows how to take control utilizing her knowledge, courtesy, experience and patience. Although, I have Insurance coverage the overall price point was very reasonable. My best experience here thus far.Greg

Ma
Review №65

Thank you for your service!! I love the way they treated my kids, The doctors and there team are the best!Love it

Er
Review №66

Estefani was a great and very professional eye care assistant for my daughter.

Je
Review №67

I had a great visit today with Dr.Nguyen and Stephanie, and Maria!! They were awesome!! I’ve been coming here for Almost 7 years and the service and quality are still 100!!!

Ja
Review №68

Despite there being a little bit of confusion, (which was handled wonderfully) the staff that I came into contact with were very nice and friendly. 10/10 satisfied with the service I received today!

Ma
Review №69

I enjoyed my visit here, compared to other places I have previously attended. They super nice, helpful and understanding.

Jo
Review №70

My experience at the eye center of Houston was awesome! The staff is very pleasant and courteous. The office was very clean as if I was at home. My doctor was very nice and thorough. I would highly recommend friends and family members to visit this location. The staff greeted me with a smile and that’s very important. I am very impressed with the staff and doctor.

Ja
Review №71

I really love the staff, very welcoming and friendly. They are also bilingual!!

Ta
Review №72

An amazing place to come. Clean, friendly and new modern equipment.

Yi
Review №73

Great eye exam service! Everyone is so nice.

Li
Review №74

Great and nice people and Doctor! Great service!

La
Review №75

Maria helped us out today. Everyone is nice and very friendly. We were seen immediately. Great staff and clean office.

Fa
Review №76

My experience at The Eye Center of Houston, was great,after the ordeal I had with my eye insurance! Thanks to a Wonderful staff!!🙏😇🙏

Pa
Review №77

The crew were so professional in their tasks and the doctor was so clear with his explanations and as well very friendly.

AA
Review №78

The workers are very kind and professional and the place looks nice too, the only thing off is the area where it’s located, may not be as fancy, but overall it’s pretty good

Al
Review №79

They were very gentle and did not make me wait for a long amount of time before check up.

Ka
Review №80

They staff was amazing and very helpful. They really helped me alot and I like coming here. They are very kinds to me and I really appreciate.

Na
Review №81

Office very high tech !Never done some of the examinations with previous office where i was seen, but Maria explained everything with details and visit went smooth !Office is also very CLEAN, staff follows disinfecting guidelines !Doctor is amazing, explained everything with details !Very satisfy with the visit !

Is
Review №82

Very nice people an assistance

Un
Review №83

Wonderful experience everyone was very nice and helpful. Dr’s where very precise

Bi
Review №84

I recommend eye center of Houston their great with kids

Ev
Review №85

Very friendly, welcoming staff with a great atmosphere. The place is well organized and clean.Everyone is very professional and the doc makes you feel comfortable. The service was fast and that is a plus for me.. will definitely recommend them

Ni
Review №86

This my first time coming here and i felt comfortable. I will be coming back for sure.

Le
Review №87

Super professional and handled my one year old

Ja
Review №88

Dr. Moana and Stephanie are a great team. I feel very well taken care of. I had an incident with my contact and they were able to fit me in for an appointment last minute.

Th
Review №89

Completely unprofessional unless paying cash out of pocket on the spot.

Al
Review №90

Dr. Inayatali was very good at addressing my needs. I am happy with my visit. Will be coming back.

Sm
Review №91

The staff and help desk are so bad

Sa
Review №92

After waking up with a swollen eye, Maria (office manager) was able to get me an emergency appointment right away.The doctors and team here are so incredibly kind, and they explained everything thoroughly.I’m so grateful!

Ar
Review №93

Great communication and amazing service

Mi
Review №94

Its really nice here would really recommend anyone to go here they are very helpful.

ad
Review №95

I had to wait a long time but then Estefany make it better with her great costumer service

Va
Review №96

Very Exciting customer service !! They took very good care of my 2 Year old ! Love the entire Staff, plus T he Place looks Very good !! Also they give the kids snacks which is a A Plus For Me !!!

sh
Review №97

It’s a nice place over there! 10/10 the eye doctors over there was nice and the place is clean! you should visit it if your thinking about it

Sa
Review №98

Very professional and high tech servicing! My first visit felt like this was the right place to visit for getting your eye checked up and I live the fact how detailed oriented this place is as well as COVID friendly.

Na
Review №99

I really love this office. Everyone is very accommodating especially Estefanie! She was so kind and so loving explaining everything to me. It made my appointment so much easier.

Ca
Review №100

Always feel great in here. Dr Zainab is the best. Thanks Estefani for translating for us.

Information
90 Photos
100 Comments
4.9 Rating
  • Address:10101 Bissonnet St, Houston, TX 77036, United States
  • Site:https://eyecenterofhouston.com/
  • Phone:+1 713-777-2020
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Medical clinic
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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