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Get Rxd
2612 McKinney St, Houston, TX 77003, United States
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Get Rxd
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je
Review №1

I would give Get Rxd more than 5 stars if I could. Completely satisfied with the quality of the product and customer service. I have used a number of different equipment in the past and have to say the construction and quality of Get Rxd surpassed my expectations. Over 50 and still lifting thanks to Get Rxd.

Re
Review №2

Everyone from GetRxd was awesome! From the sales people to the delivery driver! Top notch product and beyond fair pricing, and top notch service before and after purchase. Thank you.

ch
Review №3

Decent place. Decent prices. Wish they were a little better communicating back. Pick up was easy. Kindly loaded it for me.Got wrong equipment but they changed prices to match what I got. Still wish I got the right stuff after a 4 hour drive.

ru
Review №4

Well every gym is closed in the state of Texas so everyone wants a home gym. I was a little late to the party but placed an order with get rxed. The customer service was great. They got to me as fast as they could. And the equipment is outstanding. I just wanted to say thanks and if your thinking about buying go ahead and pull that trigger. You will not regret it. Thanks guys

Ta
Review №5

Bought a few pieces for my home gym recently. Quality build, reasonably priced, and top notch service!

Ty
Review №6

I have changed my order twice; no questions asked! Amazing customer service! They have a buyer for life!

Mo
Review №7

Ordering and pickup was super easy, and they seem to restock their plates frequently. I purchased about 300 lbs. Really glad I didn’t have to wait for Rogue to refresh their inventory and then pay a million dollars for shipping!

Jo
Review №8

If you live in/near Houston, this is your place for home gym equipment. Buy online and pick it up; no ridiculous shipping charges.

Aa
Review №9

I ordered bumper plates and a squat rack from Get Rxd. The equipment is fantastic! I am extremely happy with my purchase. Also, the customer service was great. Brian was very, very helpful and took a personal interest in helping me. I highly recommend this equipment for building a personal gym!

Wo
Review №10

Great deal on full setup for a garage gym. I chose Get RXd because they were the best price on this equipment package and I wanted a home Crossfit gym. No more needing to pay for a gym membership!

Jo
Review №11

Paul was Super helpful answered all my questions and worked me up a few bids on different ideas I had.

Ch
Review №12

I have picked up a few pieces of equipment here over the years. The dumbbell prices are tough to beat. The staff in the warehouse running the customer pickups were very friendly and helped load everything up.

Pa
Review №13

I made my third drive to houston from Mississippi to buy a bike from here. I got the air cycle plus this time. Its a great bike. I placed my order online and scheduled a pickup 2 weeks later. Two guys helped me unbox and put it in my car. They were very nice and friendly. I have purchased several bikes from other companies. The equipment at get rxd is much better.

je
Review №14

Shout out to Kayla for helpng me get my sandbags on time! Kayla reached out to me after I joked about my late shipment on a home gym page (note: they werent late. They were still on within the shipping window they gave me). Kayla double checked to make sure my order wasnt lost and, because of her, I was able to get my order quicker than expected!I feel bad for joking in that matter (small businesses have it rough during this pandemic) but Im hoping this makes up for it! Its always awesome to support your local stores!

Bo
Review №15

Their gym equipment is top notch and affordable. They’re a small company working on pumping out orders as quickly as possible. I appreciate their hard work and what they’re doing to keep their team safe!

Cl
Review №16

Work with Charles and the rest of the crew at GetRXD was instrumental in starting our affiliate, CrossFit Yellow Rose. Some of the best prices on equipment out there, fast shipping, and the quality of the equipment is next to the biggest names out there. Most athletes come to our gym and cant stop drooling over our stealth bars from GetRXD, and our custom yellow pull up rig and squat stations. Do yourself and your business a favor and buy from GetRXD.

En
Review №17

Ive purchased a couple sets of equipment here and have been pretty happy with the quality and service so far. As long as you know what youre buying, then you wont be disappointed. Hard to beat being able to pick up in Houston and save hundreds on shipping from any other vendor.

Jo
Review №18

I had an issue with a product, communication was fast and Get Rxd was willing to make things right. Still in the return process and will update. As it stand, I wouldnt hesitate to buy from them again.

Jo
Review №19

I recently purchased 5 rowers. The sales team were very responsive and courteous. They responded quickly to any questions I had about the purchase. Great customer service! I own a gym and buy equipment frequently. I will definitely be doing more business with this company.

Ch
Review №20

Our experience has been excellent. Good quality products and no problems with our order or delivery. We would recommend Get RXd to other businesses and our friends and family.

Jo
Review №21

Junk, if you are going to be training with even a little bit of intensity do not count on their products to hold up nor for them to stand behind the quality of their products. Spend the extra money for a more durable, American made product. They are a headache to deal with and do not believe in their products themselves.

Ky
Review №22

Great place to expand your garage gym or any other facility. Lots of high quality equipment and machines to choose from. Prices better than the bigger name business, but the quality is equal if not better. I have been shopping here a few times over the past year, and being a local business means free pickup and no shipping charges.They also have an awesome showroom to see and test out any equipment they sell.

Ni
Review №23

These guys were super helpful. I went in to buy a weight vest and a slam ball, and they had EXACTLY what I needed. They let me try on the vest and invited me to do some pull ups on the giant setup they have in the showroom. Its much bigger than I expected it to be, and they had a ton of equipment. Whether youre looking for 1 or 2 things, or youre trying to build out an entire gym, this place has the goods.

Ta
Review №24

I ordered the wrong barbell and sent an email to customer service. They were quick to respond and told me multiple options to get me the correct bar. Shipping was fast. Very pleased with my purchase and the customer service!

Ro
Review №25

Great place to get started on your home gym. If you go now, they are having a liquidation of everything in their warehouse.

Mi
Review №26

My son started competing in Olympic weightlifting lifting. I had a few questions about barbells and I work nights, so its hard to have time to call places. I emailed numerous barbell manufacturers and Charles at getrxd was the more than willing to answer all my questions, and was very patient in doing so. We received the bar today and it is nicer than I expected. And shipping was fast. Thanks again Charles.

Fr
Review №27

For any Box Or Garage Gym Owners out there looking for some nice equipment to outfit your facility, look no further! I have a good size box, outfitted with all Get Rxd equipment for a 15 person class, and for the last year and a half, everything has suited us well! And if ever a minor issue, Michael and the crew up there are more than willing to help you out!

Ma
Review №28

Be sure to stay away from the row machines. We have experienced a number of issues with them. These machines are too expensive to have to deal with the same issues multiple times.

Ro
Review №29

For a review I have copy and pasted a recent email I sent to their management team.I have only been corresponding with Paul Longoria for about 45 min, but in that time he has answered all my questions, customized a package, and emailed me two quotes. His service is second to none!!! In all my years ordering online or over the phone, I have never received such prompt and painless service as I have with Paul. I have price requests to outfit my gym with 6 other companies (sent weeks ago), and honestly it doesn’t matter what prices they come back with, we will be going with GET RX’d because of the customer service we received working with Paul. 45 minutes and the decision has been made. Seriously, he delivered a WOW factor. Thank you

Wi
Review №30

Great customer pick up!

Da
Review №31

I purchased a flipping tire from Get Rxd two months ago. It is defective. It immediately developed a bulge that tore the tire cover and damaged my rubber gym floor. I tried to get tired repaired or replaced, and Get Rxd claims it is not defective. Is it normal for the tire to develop a bulge that destroys the cover and my flooring? I dont think it is. Get Rxd does not stand behind its products. I would give them ZERO stars but it wont post unless I give it at least one.

A
Review №32

No phone answering and no information about in store pick up. Waste of 30 minute drive and would not recommend

Ja
Review №33

Paul was friendly and great to work with. He patiently showed us a lot of fitness equipment and answered all our questions. We went home with a truck load of equipment to start our home gym!

bo
Review №34

Get RXD has completely exceeded my expectations for quality vs. dollar. I purchased a squat rack from them with no problems other than one small piece of plastic was missing. I emailed them about it and also mentioned that Id broken a piece while working out (my own fault) they quickly responded and started the process of sending me more than I requested. These guys know where customers focus is, quality and customer service. I will be back to purchase more from this company.

Le
Review №35

Get RXd is hands down the best place for all your equipment needs! The entire staff was extremely friendly and helpful! Special thanks goes out to Paul for going the extra mile and providing excellent customer service! I highly recommend this establishment!

Br
Review №36

I recently opened a gym in Ohio. In the process, we did a lot of equipment shopping. Get Rxd was the most reasonably priced for good quality equipment. It was delivered in a timely manner and great customer service and sales reps. We will continue to order our equipment through them.

ra
Review №37

I was able to take advantage of the Black Friday sale and purchase my first barbell with 160 pounds of bumper plates and a 26# kettlebell. I also got a the two piece squat rack. I chose the two piece squat rack because of space.My experience was nothing short of amazing. Three reasons I chose Get RXd:1. Because when I did crossfit my gym talked about the equipment purchased there.2. Price and value3. Shop local and the ability of pick up instead of paying for shipping.The customer service was first rate! I was in and out in less than 15 minutes. Front office went over my order. Drove around back to the warehouse and the gentleman went over my order again and loaded the product on my car. Couldnt have asked for better service. I will be going back to expand more for mt home gym.thanks for everything!

Gr
Review №38

Fantastic customer service. Quality gear and when something isnt right, they always fix it and make sure I am happy before we move on. 10/10 would recommend to anyone!

Ca
Review №39

Excellent customer service and great equipment! We ordered the Xebex air bike for our home gym and its fantastic. Additionally, we received a bunch of free stuff as they had a promotion going on at that time: 20 lb. wall ball, ab mat, jump rope, and a delta pull-up bar. All the equipment is well made and I know well get a lot of use out of it.

Di
Review №40

Nice showroom of equipment. They were very helpful in taking care of us.

Ja
Review №41

Awesome place with everything you need to get hooked up. If your not sure what u want to in and you can see it there.

Jo
Review №42

Ive been working with Paul to get a quote together. He was competing against my normal supplier. He went above, and beyond, to get the most competitive and comprehensive prices he could. We chose to go with GetRXd because the numbers were so good and because Paul has done such an amazing job. We look forward to receiving our new equipment!! Bravo Zulu Paul. J.R. and Brianna Bolger. Owners, The Hero Gym

Gl
Review №43

For all those trying to get them body to shape I got all that equipment weights you name it they pretty much got it even got a little gym inside get your swole on

Ch
Review №44

Great customer service. Quick with email responses. Will recommend to friends and family.

La
Review №45

Paul Longoria from get Rxd has went above and beyond to help me with designing equipment that will work for my space. I can not recommend them enough!!!

Kr
Review №46

Great customer service! Very speedy turn-around time for pricing requests, very attentive staff, and extremely helpful!!

sh
Review №47

Stephanie from Get Rxd was a joy to work with. I called to speak with her and was delighted that I didnt have to go through an automated call center. Definitely recommend working with this company.

De
Review №48

After a complication in the shipping for my rower, The customer service helped me resolve the issue very quickly. I am very happy with the quality of their products as well....As do all of my clients

Am
Review №49

Best customer service! A bike of ours broke unexpectedly and within an hour of talking to them the replacement part was processed. Hands down the best tonwork with

Ch
Review №50

Always helpful and some of the better prices you can find on this type of lifting equipment. My whole garage is full of their equipment and never had any issues with it.

Ra
Review №51

These guys are very helpful and the fitness equipment is higher quality and cheaper than anywhere else!

ja
Review №52

Great price and a great selection of weights and other equipment. Staff is friendly and helpful, and the showroom is great.

Jo
Review №53

Love the equipment and the customer service was better than I possibly could imagine. I would highly recommend Get RXd for the small orders or huge ones!

Sy
Review №54

I havent received my equipment yet, so I cannot go so far as to comment on the quality of it yet, but the poor customer service I have received thus far from this company is extremely disappointing. I placed my order a week ago (after being told by a rep via email that 15 lb bumper plates were in stock, which was evidently not the case), was told it would ship Wednesday so I would have it Thursday or Friday. I called again on Friday after not receiving any sort of communication about whether it had/had not been shipped, was told that my order had not yet been released, but that it FOR CERTAIN ship on Friday. Well, no surprise no confirmation email and again, order didnt ship. Now it will *maybe* ship tomorrow (after another phone call to try and get the order released). I dont usually even take the time to write reviews, but I just kicked down a lot of money for equipment and shipping and am really wishing I had taken my money elsewhere at this point to a company that might at least pretend to care about my order.

Jo
Review №55

I purchased the Xebex 3.0 Rower from Get Rxd during their Black Friday sale. While the rower is typically offered with “free shipping” at regular price, shipping wasn’t included in their Black Friday special, therefore I paid a little over $100 for freight shipping.My order was placed on 11/18, and I received a shipping confirmation on 11/22. I was contacted by the freight company, R&L Carriers, and shipment was scheduled on Friday, December 1st. I was given a delivery window between 12-5, therefore someone had to be home to receive the delivery, for which I took a day off work. Friday comes and goes with no delivery, no call, nothing. I call R&L shortly after 5, and was told the system shows no updates on the shipment and the local office was closed, therefore they’ll call me back Monday. Monday comes and I decide to call them as I hadn’t heard anything, and am rudely informed that they lost the shipment and I should call Get Rxd and have them ship a new one.I call Get Rxd and they say they’ll look into it and get back to me by the end of the day. I don’t hear anything that day and email them to follow up on our conversation. I don’t receive a call or reply all week, so I call again later in the week and they inform me they’re working on getting a unit to me. I inform Leticia, who I’d been speaking with throughout this ordeal, that I feel I should be refunded the $100+ I paid for freight since a delivery was scheduled and I had to take off from work and wait at home, only to not receive anything. She informs me that she’ll look into a refund but for now she’s focusing on getting me the rower. Some time passes, I send emails and never receive a reply but I do receive a few phone calls and eventually a new unit is on the way to me. I once again reiterate that I’d like a refund on the shipping charges, and mention that if I won’t be refunded I’d like to just cancel my order, to which I’m told I’ll “be taken care of” after I receive the rower.I eventually do receive the rower and have no issues. I’ve not heard anything from Get Rxd regarding my refund aside from a call that they’re “working with R&L to give me a credit”- not quite what I want to hear. I’ve followed up with a couple emails and haven’t heard anything- no reply, no call, nothing.Overall the rower is a nice unit and I’m happy with my purchase, however Get Rxd’s customer service has been underwhelming. I can not recommend them as a company and will not be purchasing from them in the future.2/21/18 UPDATEGet Rxd contacted me after my review and rectified the situation. Overall, I am very satisfied with the rower and its performance and would recommend the Xebex to anyone looking for a rowing machine.

Ja
Review №56

Ive purchased an Air Bike and some kettlebells from GetRXd. The staff is helpful, and the prices are fair.

Ed
Review №57

Outfitted two facilities with GetRxd, they have great equipment at great prices! Very helpful staff on all levels.

Ch
Review №58

Quick and easy visits to pick up workout equipment.

Ma
Review №59

In my opinion, this is the cheapest (both price and quality) Crossfit equipment company out there. I would not reccommend a single piece of equipment from this company. I have been to multiple gyms with pieces of equipment from Get RX and all of it is a piece of cheap junk, in my opinion. Also, their competition rig which was purchased in full and was being used in a real Crossfit competition had two pull up bars snap right off of its welds while athletes were doing pull ups on the bars. I would not suggest anyone purchase any piece of equipment from this company. Spend a little extra money and purchase some quality equipment elsewhere.

Ro
Review №60

This place sucks. Terrible customer service. No follow up. Equipment is all Chinese junk. You get what you pay for...I shop online exclusively at Rogue now because they sell quality American made equipment.

Jo
Review №61

We outfitted our entire gym at CrossFit Artillery with Get Rxd. It has been over a year and we still havent had any issues with any of our equipment. Great bars, bumpers, rigs, KBs, DBs, and med-balls for an affordable price!

dr
Review №62

Been a customer since 2009! Michael and his staff are GREAT!

Ca
Review №63

Quality gear and the best customer service in the industry.

Br
Review №64

My brother has Get Rxd equipment in his garage gym. When it came time to build my garage gym I looked at other options but Get Rxd offered the best blend of desired features and price. They have steadily improved their offerings and I am very happy with my purchase and the continued customer service I have received. My gym so far:Guillotine Power CageHD Flat/Incline BenchQuick Straps/Wooden RingsChrome Rocket Bar (awesome spin)Black Premium Bumpers 2.0 (350lbs)Cast iron change plates6x4 matsNow Get Rxd is a crossfit equipment supplier. Im a meathead. Important to note that on the Premium Bumpers the 55s are the same width as the 45s. If you need to really load up the bar you want the 55s. Other than that I regret nothing.

Ch
Review №65

Products are great,. I especially love their barbells, and bumper plates.Every time I call in, I speak with kind employees who always get me the answers I need.

Mi
Review №66

Friendly staff, unbeatable prices, and stellar quality! I love Get RXd equipment and we use a lot of their supplies at our box. Even if youre not a crossfitter, the equipment Get RXd sells works great for boot camp training and obstacle course prep! If you havent checked these guys out yet - definitely RUN...dont walk...RUN!!

Br
Review №67

Cant comment on the equipment yet because I have not received it nor has it shipped. I called prior to even purchasing the equipment to ask how long shipping takes and they said would ship in a few days. Its Been a few days Never received an email so I called and they told me it will ship in a few more days. Which will be 8-9 days after I ordered the product then it could take up to another two weeks to get to my address. They told me they didnt expect to be busy over Black Friday weekend so they werent prepared for the amount of sales they received. They then told me that theres nothing they could do because everyone wants their orders fast. I happened to order bumper plates from rogue fitness a day after I order from get rxd. Rogue fitness not only shipped out my 230lbs bumper set the next day it was delivered to my door within 3 days of my purchas and not to mention shipping was FREE unlike get rxd who charged me $148 to ship less weight then rogues shipment. Im contemplating canceling my order with get rxd and ordering it through rogue.

Du
Review №68

Nice folks, good products, great prices.

Mi
Review №69

View, Test, and pickup same day! Best place for crossfit equipment!

Jo
Review №70

Ive been getting my equipment there for the last 6 years.

Bi
Review №71

Great equipment and customer service

Ge
Review №72

Best wholesale prices you can find on crossfit® and obstacle course related fitness equipment!

Et
Review №73

Spent $16,000

Information
71 Photos
73 Comments
4.5 Rating
  • Address:2612 McKinney St, Houston, TX 77003, United States
  • Site:https://getrxd.com/
  • Phone:+1 713-460-8188
Categories
  • Exercise equipment store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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