Very professional, very clean! Very reasonable. Tanya is amazing!! Free coffee, water, and soda. $1 chips and cookies for the kids!! I am a very difficult person to please and I am very pleased with my experience here. I will definitely return to the location.

Our insurance suggested Safelite to get our daughters windshield repaired and she was very happy with the work Mark and Tristan did on her vehicle.Thank you!

Couldnt come to me, price was little steep but ok, got some wiper blades but drivers side has a factory blemish and causing a streak right across vision line. To much hassle to take it back. Broken Glass not cleaned thoroughly so had the truck detailed. All in all. The service was fast and looks and works well.

Safelite installed an aftermarket windshield glass in my wifes Subaru Outback. The car has cameras that monitor the road ahead of the vehicle as part of the EyeSight safety system and MUST have an original equipment replacement. its a safety item. My insurance (USAA) requires repairs be made with factory replacement parts. SafeLite admitted that a factory windshield should have been installed but REFUSE to remove the windshield they installed and put in a correct replacement.

Front desk was efficient. Technician Dalton was professional, friendly and helpful... and quick. I dont know if its just a tactic they use but I was told it would take one and a half to two hours to complete my windshield replacement but I was out of there in an hour. They even cleaned my dusty dash. I also didnt have to pay anything out of pocket.

April was very professional, courteous and took pride in her work. We dont write many reviews but we felt Aprils professionalism was worth taking the time to note. Thank you April.

Good service and fast!! Dropped the car as agreed and in less than 2 hours I had my new windshield. Kept me posted of the progress at all times.

Overpriced. They quoted me a price of $500.00 to replace windshield. I got the same job done at another local place for $300.00. Glad I shopped around.

Fast, easy and efficient! Satelite Auto Glass worked with my insurance so that I only had to pay the deductible for a new windshield. The work was done in about an hour.

Fast friendly service. Helped us claiming through our insurance. Great staff

The rep that arrived did a professional job and was very polite. It was good to talk to a Military brother and fellow ATC. Semper Fi!!

Got a windshield Chip repair,Looks great after, very nice service personal in and out in 45 min as I was told.

Maurice, I appreciate the time and effort you put in by fixing my front door passenger window on my 2015 Tundra. Nothing really beats safelite for their good quality and good value and very professional work especially for mobile service.Thank you so much maurice along with the safelite team in humble🤙Sincerely,Glory, Bossy⭐⭐⭐⭐⭐

I never used their service. I called a local place that gave me the same thing at 50% the cost

Good conscientious crew. Other customers felt they didnt need to wear masks while waiting. Not Safelite fault.

Nicholas at Safelite did an excellent job replacing the glass on my Audi Q7. I dropped it off and it was finished on time and Im very pleased. I will definitely be using them again in the future as needed.

Professional, friendly, fast, honest! I was able to drop my car off before the scheduled time, which was very convenient for me. Talked directly with technician as well as front office person. Price was exactly what was quoted on website. Opted for the generic glass and it seems to be as good as OEM. Also like the warranty. Overall a great experience - Thanks!

My installer name was Mark Great job very friendly two thumbs up.

Great job and price

The service was great. On time and quick. Tech explained everything. Highly recommend.

I had a small rock ship on my front windshield and my insurance covered the repair so I set up with Safelite have the work done. Easy to get to and close to my home, the staff from check in to the service person were great. While I hope I dont have to go back for another chip or repair I would not hesitate. Also worth mentioning is they take the Covid-19 safety very seriously, masks are required, social distancing and the check out process after the repair was touchless.

Great service. I could not ask for anything more. The tech called me as he was on his way, the app let me know how far out he was, and the tech was very professional and fast. it only took an hour and a half to replace my windshield. That includes cleaning my dash and wiping down all areas that was touched during the process. Corbin was the name of the tech that came out. Thank you, Corbin.

Drove almost 100 miles to get my windshield replaced. The replacement was broken. Told to come back in the afternoon. Another 200 miles round trip. They called and said it was in early so I hustled back to be told it needed to be rescheduled because the replacement was the wrong one. They couldnt check before they called?Finally agreed to run to the warehouse to get another.Lost a whole day of work for it.

They were fantastic

I am very impressed with the service!! I didnt notice I made a app a week later and showed up early. They were so nice and sqeezed me in. I drove in from inside the loop so I was very grateful. The work done was excellent and the receptionist and mechanic couldnt have been more friendly and professional. I plan to eventually replace the windshield and will return here to have work done.

Safelite did an awesome job with very little wait.

Great people a little pricey dough lol

I had a great experience at Safelite (Humble, TX). The staff was very friendly. The office was very clean. Mark was able to replace my trucks window inbetween today’s busy schedule. He did a great job, was very kind, professional and I would highly recommend him to anyone in need of a reference.

Everyone was friendly & made me feel comfortable. The waiting room was clean, social distancing & offered beverages. Mark did a great job & even vacuumed my car. Thank you Safelite

Made an appointment for 3pm . I was early but was seen almost an hour later.

The Safelite in Humble was more helpful than they needed to be- After spending an hour and a half at the dealership for a repair on a regulator, I was told it couldnt be done today because they didnt have the part. I asked if they could cover the window or prop my window back up and they said no. I stopped by Safelite on my way home to ask if they could put a collision cover piece on my window until i could get the repair done. Instead, they propped the window back up in place and sent me on my way in about 10 minutes. Thanks so much for your service today.

High quality install.

Excellent customer service and cleanliness. Great repair work.

I bought my 2016 ford f150 to Safelite and the Technician did a lousy job on my windshield Chip so I am very disappointed with them

Good services..

I went to Safelite to get my window repaired after it got bashed in by burglars. They not only replaced the window, but also cleaned out all the glass shards in my car from the broken window. I was too upset the day before from the burglary to clean out all the glass, but they took care of that for me out of courtesy. Great service.

Do not recommend if you’re looking for a quick fix. I was quoted $465 and a 6 day wait. Found a local business in humble that came to me in Crosby and charged half the price. I called at 1pm and he was here by 3pm. Way better service. The only star I’m giving to them was the kind woman I spoke to while I cancelled my appointment.

Good job as expected.

Professional and courtesy service

I am extremely disappointed. I scheduled this appointment through my insurance company. The day of the appointment I get a phone call stating they need approval to use original parts. Why did they wait to do this the day of my appointment. Insurance denied and approved an after market windshield which I am fine with but of course not in stock. I now need to reschedule and btw I took off work for this appointment. Now I have to wait another week and more time off.

Kind experienced technician professional and polite excellent staff Safelite will always be my choice thank you very much

Excellent job, helpful technician that got me updated on the works being done. Definitely recommended.

Would have been 5 stars except a trim piece was broken when removing rear view mirror

Very professional business. Made appt. online - no hassle. Nick showed up on time and did an excellent job. Highly recommend Safelite!

Fast and friendly

Incompetent, ordered online and pre-paid . I show up for my appointment and they have wrong part and service scheduled . Then that have the audacity to try to not fully refi d me 💯 of what I paid . I am beyond disappointed in a national company that would operate like this .

Good service .....however with the covid 19 hard to get good service

Great service. Michael the tech is wonderful.

Made appointment then when it came day of appointment I was told one vehicle had to be brought to their location.

Had our windshield replaced back in February 2019. The Humble team took us in quickly and our repair was done within two hours of drop off.Came in today to get mirror reinstalled. Same quick response and repair efficiency.

Fast and friendly service. Called the toll free number on this site to schedule a same day appointment within the hour I called. Then called my insurance to setup the claim. Arrived at SafeLite and they already had my appointment ready. Windshield was repaired by technician Justin who did a great job. The small crack I had looked almost gone when he was done. I would definitely come back to this place again based on my experience I had.

This location is really good. Theres one tech in particular who Im sure has worked on several of my cars, He seems to have been there a long time and knows what the hell he is doing. On my most recent visit I had a really gnarly triple point rock chip from like a massive boulder or something, and they got it pretty close to invisible.

Great service and friendly staff!

I used them at the recommendation of my insurance agent, based on their service record for other customers. The installer provided me with a text message advising their arrival time and arrived as scheduled. The service was completed in 1-hour at my office site and the installer did an excellent job.

Being my first time repairing a chip on my windshield I had no clue how the start the process. I brought my vehicle to this company which was the wrong choice to make. Making an appointment was easy and the customer service was amazing. My issue was the service performed on my vehicle. The repair was for a chip on my windshield. My vehicle was brought back from the repair I noticed there was black smudges around the area of repair like the window was burned (which I thought it was normal). A few days later the black smudges were still present and the repair appeared to be cracking. I contacted the company for re-evaluation. I was informed they were unable to repair the same area. Many factors which they blamed the weather was the reason the repair was cracking. I informed them for poor repair I would like to receive a refund and was informed the refund will only applied to if I choose to purchase the replacement of the windshield. To me that’s sounds suspicious if the worker didn’t perform a good repair they blame the weather and recommend to invest further money to replace the Windshield. I would not trust this company to handle your vehicle. I feel like a mom and pop company would actually be a better choice than this company. No wonder they have business from a $50 chip to $1000 service.

Great service. Easy to use website

Called just now to see if my weatherstrip on my windshield can be repaired. I was told no right away and was hung up on as I was still talking. Was gonna explain that my windshield was replaced by your company and I was advised by toyota to call for you guys to fix it. Unbelievably rude customer service. Stunned!

Very easy to get repairs done and schedule.Very happy with results. Friendly staff.

Progressive Insurance had us go to Safelite to have our rear glass replaced on our 2016 Toyota Sienna. Made an appointment with Safelite. 2 days past they dropped the ball did not order the glass or even try to get the glass Insurance Company Progressive got in touch with Safelite on Wednesday and they come out on Thursday and replace the glass the mobile service van from Safelite the technician was awesome did a great job very polite would use Safelite in the future. Just wished the office would take more pride in their customers orders

I’ve been here twice now and each time It’s been smooth sailing. Very nice people, and they work fast!

Somehow my appointment got cancelled for my home repair! Then called got a reschedule for later in afternoon, but I have to take it, same day. So take it up there check in and they say oh we will get a tech out.... 30 min go by more people walk in get helped then i go back as say hey what’s up with my car... it was like they didn’t even know I was there.....oh sorry we’ll get ya taken care of now..... wasted a whole day away with this un-organized company!

Very clean and sanitary, great customer service

They did a great job with my windshield replacement. Did everything online and they came to my house to knock it out!!

Great services .Had an appt in and out.

Complete waste of time. Set up appointment gave the VIN# of truck, still ordered wrong windshield. 1,000 excuses and couldnt get the correct windshield on the same dam day. Like amature hour there

Perfect! Alberto did a tremendous job and explained what not to do to make sure my windshield is secured.He sure was professional come over to Safelite AutoGlass near the mall and ask for Albert he will attend to you until the end.THANKS ALBERT!

Great work and great 👍 service

Quick repair. Good quality. Thanks

Walked in for rock chip repair...And we had fast friendly service. Very satisfied with Safelite! Second time using them, still the only place Ill go to get windshield repair and replacement.

Just before a weekend road trip I needed a significant rock chip repaired. In a matter of minutes on my cell phone I had an early Saturday appt. The service and hospitality at Safelite was awesome! I was the second customer in that day and my windshield was repaired, interior vacuumed, and windows cleaned before I finished my complimentary coffee!

Steven is the best!! I rescheduled for months on end. He was patient and pleasant; even after canceling same day at times, again shir to schedule. The work was performed well, I had my front dash glass replaced. Today Im getting recalibrated at home.

I have used Safelite 4 times now and they have a great staff! Melissa was my technician and she was very helpful, explain the process, and answered all my questions.

Went to get a new hatch window for my Tahoe, when they got done I noticed the glass was hitting the sides. I showed them and asked the technician about it, he told me thats how they lined up because its not a OEM brand and they wouldnt line up like the factor ones...(really??)...Well I finally talked to somebody else and they informed me that they would get another glass and replace it so it can line up right.... if you come here please make sure your glass lines up right.....I wonder how many people left there thinking its supposed to be rubbing against the sides like that because the technician told them.

Great service. I scheduled online and all went smoothly. No additional charges, I paid the price quoted online.

Very professional people and quick and easy to work with.

Very high priced i can replace my windshield for what they want for a rock chip repair.

Very disappointed in Safelite. Went in for a small ding to be repaired and left with a long crack that will require a complete replacement of the windshield. Got no satisfactory response from either Safelite or my insurance company. Evidently, my experience isnt that unusual and fixing dings can very often result in a huge crack that the owner must then replace the entire windshield. I was basically told, It happens sometimes. Sorry. Unbelievable. If I could rate this experience a zero, I would have. Now, Im going to have to fork over 200-300 bucks to replace the windshield. Sure glad the fix was covered with no deductible.

Great customer service Mark did a great job installing my windshield.

Had to wait over a week for the appointment. Once I arrived I was met by a coy and irritating desk jockey. I left after calling the local autoglass shop, they charged me $150 less than safelite, and only had a 2 day wait.

Super friendly and very informative.

I had this shop repair a chip on my RV windshield. I have had several repairs performed on multiple vehicles over the years. This was by far the poorest job ever done. The repair person failed to fill the crack and is still very visible. I had it checked by another group and they confirmed it was a poor job, but once the filler had hardened they couldnt fix. I will never use this company again. The windshield replacement is extremely expensive and their guarantee is worthless as I would not let them near it after the job they did. I tried numerous times to get some resolution from them without success. I am sure they will write a rebuttal that is just as worthless as their guarantee.

Fast, friendly service. Definitely recommend them for all your windshield needs.

Friendly, professional and super fast service

Both stephen and Scott were incredibly helpful and did an amazing job replacing one of my windows.

I had very fast, friendly service for a windshield repair. No complaints.

Fast installation and the best part is they come to you

The service was good and fast but my car hood got ALL scratched up. Horrible!!!!

Price was higher than a giraffe, but the tech did an outstanding job with an OEM windshield.

Very nice and friendly staff thank you they do a nice job.

Excellent Service. Quick & Easy

Worked with Daniel today and a windshield repair done really quickly. Great job.

Got my windshield replaced in about 45 minutes. These guys are friendly and quick.

Very friendly great customer service & fast repair

Very helpful and knowledgeable

Great customer service, timely and friendly.

Awesome hassle free experience. Very polite employees all the way around; especially considering that it was 8am on a Saturday.

Perfect Work! From the service advisor to the technician..

Wonderful service

Chris did my windshield. He was great!!

Stephen is awesome! His customer service is just fantastic!