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Adams Collision Service
11550 Kreutzer Rd, Huntley, IL 60142, United States
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Adams Collision Service
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Br
Review №1

Very professional, I was hit by another driver and had body damage on passenger side. Mary Jane was instrumental on assisting me with a car rental as every place I called had no cars available. John called weekly to give updates and dealt with the insurance company. The paint was matched perfectly. They warranty their work and did great work. You would never know my vehicle had damage. I would highly recommend adams collision in Huntley!

Am
Review №2

Adams did a FANTASTIC job repairing extensive damage to my year old Lincoln after I was t-boned. Darren was extremely knowledgeable and friendly. I was kept in the loop during the entire repair process via text which was incredibly helpful. I will be recommending Adams to everyone!

Na
Review №3

It was very easy-they took care of everything with my insurance. The repair looks great. They didn’t make the timeline I was quoted but they went above and beyond by providing me with a vehicle until my car was ready. Plus they washed my car and vacuumed the interior. No place performs that service anymore! I will use them again.

Da
Review №4

The experience with Adams Collision in Huntley was great. 100% professional. They were timely, kept us in the loop, and they worked great with our insurance company. I wouldnt hesitate to go back and work with Adams again.

Gr
Review №5

I really trust this company to work on my cars. They have fixed my cars over the years and oil changes are easy to schedule. They are honest and the pricing is great!

Je
Review №6

Adams got me in right away to assess the car. Scheduled and repaired my car working with my schedule. Finished product is Top Notch.

Ch
Review №7

Work was done to repair damage Everything looked great. I was kept informed and updated. I would definitely recommend Adams to anyone needing car service

Jo
Review №8

Was more than the estimate, took longer than estimate, but outstanding work! Looks better than new!!!

iL
Review №9

I brought my car to Adams as they were in my insurance network through State Farm. Everything from the estimate, paint job & pick was handled Professionally. I would highly recommend Adams for any of your collision needs. They did a great job on bringing my car back to life and the way I bought it. Thanks!

An
Review №10

Adams Collision does superior work! I thankfully haven’t needed to have a car repaired due to an accident in a long time. Which is a good thing but when the accident happened, I told my husband we’re using Adams. Great communication, work, and professionalism.

Ma
Review №11

I have dealt with Adams Collision on multiple insurance claims due to accidents and I have never had a problem. Cars are fixed in a very reasonable amount of time and have had no issues between them and the insurance company. I would highly recommend this business if your car, pickup, or SUV is damaged in an accident.

Ag
Review №12

Super professional, very friendly and helpful! Definitely coming back, hopefully for just maintenance!

Fr
Review №13

Darren and the team from Adams did an amazing job on my truck. The communication and professionalism was at a level I have never experienced! I would highly recommend Adams to anyone.

Sw
Review №14

Adams understood what I wanted fixed and how I wanted it fixed. I wanted everything to be economical because I was turning my car in at lease end. They didnt try to oversell me or price gouge me. Id recommend them to anyone!

An
Review №15

Best retail experience ever

Ra
Review №16

Great quality work. Kept me informed of status every step of the way.

De
Review №17

Excellent service at Adams Collision Service in Huntley. Good customer service with Mary Jane at the front desk. Set up my estimate appointment very quickly. She also set up the car rental I needed at a really good price. Darren did a very thorough inspection of my vehicle to come up with a proper estimate. I also received three calls after they had my vehicle to give me updates throughout the process. Final work was outstanding. Excellent body work and paint. Good job by all.

Ew
Review №18

They did great job working on my car and were very professional.Will recommend them to friends and family in the future.

Sh
Review №19

This is the third time (multi vehicle household) I used Adams Collision Center. Every time their service is outstanding and they put the customer first. They are respectful, helpful, and assist you through the process. I would not go anywhere else!

Ma
Review №20

Just great people all around. Awesome customer service and quality work. They kept me informed every step of the way. couldnt ask for a better experience .

Pa
Review №21

Scott was very friendly and able to get me an appointment right away the following week. I had minor repairs done to my rear bumper (2018 Jeep Grand Cherokee). The craftsmanship and attention to detail in the repair area was better than I expected. The paint job was Excellent! They even buffed out an area in the front that had a minor scuff mark at no charge and adjusted my tailgate since the factory had built it with slight uneven gaps on both sides. =)

Je
Review №22

We have used Adams several times (teenagers) and they have always been courteous, extremely professional and knowledgeable. The staff kept me in the loop for every step, and even dealt with the insurance for me. We would definitely recommend Adam’s (and have) to everyone.

ju
Review №23

Rear view mirror replacement, very satisfied

Ro
Review №24

Cant say enough about what a great experience it was working with these folks. Their work was outstanding and their customer service was top notch. Highly recommended.

Ro
Review №25

They did a good job fixing a small amount of damage to the front bumper of my 2011 camaro SS. Id say its about 90%. you can still see dimples where it was damaged. My main complaint is that no one ever reached out after the repair was completed to ask me if I was satisfied with the repair (seeing as I wasnt able to pick the car up during business hours due to my work schedule). All they did was send me a (seemly) automated text asking me to write a review. Thats why I gave 4 stars instead of 5.

Ja
Review №26

I always knew what was going on with my repair. Scott updated me on repairs and how long they would take. They did a great job and I got my car back sooner than expected.

Jo
Review №27

Kept me informed when there was a delay. Pleased with work and rental car arrangements.

St
Review №28

Friendly competent folks! Great job on my car after being rammed by a buck. Seamless coordination with my insurance. I was very pleased!

Ro
Review №29

I have had the need to use Adams 4 times over the last few years. Their work has always been second to none. Will continue to use and recommend them.

sc
Review №30

Very professional they do not cut corners. They do the job right the first time.

Na
Review №31

Did lousy job on door repair. They used recalled Odessey used back door which had deadly defact. Door wouldnt stay open given time and it can hurt you if u or kids under it. I went back twice and they still didnt fix it. I had to go somewhere else to fix it. I wouldnt suggest this place for any job.

Lo
Review №32

Honest and helpful. Wish I could remember the gentleman’s name who helped me. He didn’t know me and told me honestly what was going on with my car. He didn’t charge me and refused to take my money even though I offered him 5+ times. He was spot on with his assessment.

Eu
Review №33

Ive been going to Adams collision for a few years now. I always deal with Darren when I go there. Hes a great guy to deal with very easy to talk to and explains exactly how they are going to do things. I also met Jose who buffed out my car. He did an amazing job. Best buffing Ive had on any of my cars was done by him. No one comes close to the job Josedid. As far as the paint work at Adams it has always turned out perfect and beautiful for me. Ive never had one single problem at Adams. Thanks again Adams and especially Darren for taking such great care of my cars and myself as a customer.

Lo
Review №34

Excellent work to my vehicle. Professional staff kept me informed daily of how the process was going. Vehicle was super clean upon pickup and looks perfect. Thank you.

Me
Review №35

These guys were wonderful! Scott and staff were very friendly and courteous. Scott explained the details of repairs and my vehicle was ready in the time-frame given. Great service, and excellent work on my truck. They also took care of the rental, drop off and pick up, making the process very convenient for me. I highly recommend their services and would not hesitate to use them again if I ever needed to!

An
Review №36

I had the privilege of working with Darren, he made sure I was always updated and did everything he could to work with my insurance, made the experience so much easier and less stressful, would very highly recommend this place, the customer service was amazing!

Pa
Review №37

I was very pleased with my body repair. It was fast and easy and they did a great job.

Co
Review №38

Always come through. Very professional and courteous. Handled calling for rental car and my insurance. Great experience even during pandemic.

Br
Review №39

Great Staff and Awesome Auto Body Work!!Scott was very helpful and knowledgeable and told Me what to expect going forward.Dan is “The Man” in the shop!!Awesome repair and our “new”vehicle looks Great!!Thanks to Dan and all the help and hard work!!Highly Recommend!

Bi
Review №40

I was out of town during my repair and they did a great job of communicating with me during the entire process. The finished product looks great.

Ol
Review №41

Awesome service! Great communication every step of the way. They also went out of their way to make it as convenient as possible for me.

M
Review №42

Adams collision is great. I was happy to hear that they are in State Farm’s preferred network after I was rear ended in December. I just picked my car up from being fixed. Everything seems to be great. I was kept informed of the status of my car throughout the repair process and they even took care of the rental car pick up and drop off. I would always recommend this repair shop.

Le
Review №43

Adams collision service did excellent work on my BMW! The staff was so friendly and great to work with. I will definitely choose them if ever in need of body work again!

Je
Review №44

Adams Collison was fantastic! They made a terrible experience better, taking charge of the entire process by coordinating with the insurance adjuster a car rental agency. Adams also kept me informed throughout the process.

Al
Review №45

They always take time to notice the small things. I never worry about quality of service. Even if I feel like something is still not quite right, they are happy to take another look.

Vi
Review №46

Adams Collision did a fantastic job on my car. Scott was awesome he kept me informed every step of the process. Great team there great service great people. Immaculate work.

Do
Review №47

Darren at Adams Collisions was easy to deal with. My side mirror was taken off my car. He told me over the phone with an estimate. Went in to get it done. Turned out it was less expensive then previously estimated. Plus, it literally took a half hour to finish the job! Thanks Adams for a great job!

Ta
Review №48

Scott was very helpful in keeping me posted on the progress of my car. I received a phone call every few days and it was greatly appreciated!

Pe
Review №49

Adams collision is the best. We have used them a few times.Their service is always on time or done before the expected time. We have always gotten update calls. Our insurance covers a rental. Adams takes care of arranging that and we pick up the car at Adams when we take our car to be fixed.

Di
Review №50

Excellent service and fixes your automobile the right way. Would recommend highly to anyone who wants the job done right?

Th
Review №51

Total professionals. Friendly, knowledgeable, communicative. The worked seamlessly with my insurance company and the rental car company. The work done was top notch and I highly reccomend them.

Al
Review №52

Great customer service! Darren helped me out so much with the other parties insurance company and the car looked and runs great after getting it back! I would definitely recommend Adam’s Collision Center!Tina H.Lake in the Hills, IL

Pe
Review №53

The first estimate was for self pay. The second for insurance pay. The second was quite a bit less. So if you pay, they charge you more. Ethical? Not sure. Scummy? Yes. Then when we decided to go elsewhere the estimator turned into a complete jerk. It’s a long story how my daughter ended up there with the car to begin with. But She had a taste of why I never will do business there again. Fifteen years ago they did a shotty job on my car. In the end the owner sent me a check to get it fixed elsewhere and told me never to come back. It looks like they have not lost their “touch”.

Br
Review №54

The staff at Adams was quick to identify our needs, assist in arranging temporary transportation, and repairing the car in matter of a few days. Everything was explained clearly. We were also kept informed as the repairs progressed. The car looked fantastic!

Ch
Review №55

I couldn’t be more satisfied with the professionalism and customer service that was provided by Adams. My main point of contact, Scott Behm, took care of me like family and my car like it was his own. They worked directly with Allstate who insured the person that did more than $4k in damage to my car. Adams and Scott made the process much more tolerable and I truly appreciate all they did.The work that was completed was top notch, the paint work was outstanding leaving little evidence of the work that had been done. They back up the work with a warranty for as long as I own my car so I’m not worried about issues in the future.I recommend Adams and although I hope to not need a body shop anytime soon I know where I’ll be going if I do.

Ro
Review №56

Darren is great! Very thankful for how easy he made the entire process. When my car had more damage than initially thought he took care of it all for me. Such a smooth easy process and my car looks great. Even cleaned the inside and washed it! Thank you!

Od
Review №57

They 100% handled insurance, rental, parts and labor. The work done looks as it did when the truck is new. Everyone I spoke to in person over the phone was very helpful and courteous. I sincerely appreciate the work they did after my truck got rear ended and making it as simple and painless for me as possible.

Re
Review №58

So happy with their work and service. My car had a ton of damage and they were great about calling us with weekly updates on the repair process. My car looks great. I would totally recommend them.

Am
Review №59

Outstanding service! My car came back in better condition than when I got it - clean and tidy and whole car polished! The attention to detail exceeded expectations - their staff also had the Car rental ready for me when I arrived and took care of rental return as well - as hassle free as one could possibly get! Highly recommend. Great staff!

do
Review №60

Staff was very friendly and helpful and always kept me in the loop. Answered any question I had. Would recommend to anyone.

Na
Review №61

Adams Collision did a great job on my car. Scott and Mary Jane were super friendly to work with and very accommodating with my schedule. They even vacuumed/cleaned the inside of my car. Would highly recommend them!

St
Review №62

Stopped in today to have someone to take a look at some surface scratches on my new car. They took care of the scratches within 20 minutes. Looks like new again. When I asked how much I oweThey said nothing. I offered coffee money. They wouldnt take a cent. This is the first time Ive gone to Adams because of the reviews online. I dont put reviews online to often. Adams deserves all the good reviews on their website. Professional and courteous says it all.

Fa
Review №63

Scott kept me informed at least weekly. He really went above and beyond his job and was very knowledge. Mary Jane is very nice too

Sh
Review №64

My car never looked this good. They returned my car fully repaired and looking better than when I purchased it. Scott is great.

Ma
Review №65

My car was hit from behind leaving minimal but obvious damage to my back bumper. I went to Adams Collision because it was near my home and it had good reviews. I was not disappointed. From the beginning to end, I felt I was treated professionally and curteously. Darren was efficient in getting me a quote and did not try to upcharge or sell me anything extra. Everything was explained to my satisfaction. The repairs were done in a timely manner, and nothing was done without my approval. The pricing was fair. I was pleased with the service and workmanship and would recommend Adams Collision.

Ch
Review №66

Very dependable and great people to work with. They do fast and accurate work, they even setup the car rental for me. Would definitely recommend to anybody that needs car repairs. :)

To
Review №67

Amazing amazing service. Darren is the man. Very knowledgeable. My car looks better than ever. Highly recommend

J
Review №68

Adams Collision staff were helpful and courteous. They fixed my car on time and it looks fantastic! I am very happy!

AN
Review №69

Excellent paint and finish. It took a little longer than expected but Darren kept me constantly updated. Sue was very helpful and they even helped take care of my rental car. Highly recommend!

Br
Review №70

Excellent service provided!! The communication throughout my entire repair was top notch. I always knew what was going on. I would highly recommend and will definitely return if needed.

Su
Review №71

Scott was more than accommodating, with my estimate appointment, as my schedule changed. They made it super easy regarding getting my rental car, did great work, were on time with completion of work, and friendly all the way!!!! Highly recommend!

St
Review №72

Great customer service! Scott and Darren were very helpful. Highly recommend them!

Ch
Review №73

Great service, prompt completion time and quality work. Priced very reasonable.

K
Review №74

Excellent job! Highly recommend Adams Collision. They kept me informed of the progress of our car and came out perfect.

Da
Review №75

I had a positive experience. Darren was meticulous and found every spot of damage possible. He kept me informed of the progress and they finished up repairs quickly.

Em
Review №76

We called several shops for quotes when we had a side mirror broke off our car. Adams collision was the only shop that even offered to try to save the back plate from the mirror to lower the cost and avoid having to also pay to get the new part painted to match. They couldnt guarantee it, but no one else even offered. They got us in quickly once the part was in and worked with our schedule (having it done in a few hours since I needed the car back by my lunch break). They were able to save the back plate, saving me hundreds because now I dont have to get it painted. Great service all around.

Am
Review №77

I took my car in to be repaired/repainted. All the staff was very friendly. They explained the process thoroughly and even handled the arrangement for rental car for me. My car was finished as estimated and I was updated during the process. Outstanding!

St
Review №78

Great staff, very professional, and a perfect job. Would highly recommend Adams.

Di
Review №79

They were good. They fixed my muffler for free

Mi
Review №80

Attention to detail is superior, recently had repairs done, truck looked like brand new when i picked it up, super clean inside and out. Scott and crew were a pleasure to work with, would highly recommend adams in huntley!!

St
Review №81

The work that was done was excellent. Everyone that I spoke to was professional and courteous. I was always updated about what was going on. It just took longer and longer and that was the frustrating part. Also there was no washer fluid put into the car.

Mi
Review №82

Editing my review: The paint came off where they repaired, the tech stole my change, and this was after they had to redo the work because they missed a lot of what they were supposed to fix. Very nice and knowledgeable staff in front though. Maybe I was just unlucky.

Ra
Review №83

Friendly staff. Explanation of work to be done understandable. Work completed on time. Trustworthy.

La
Review №84

Excellent customer service, and excellent quality of work!

Ji
Review №85

Adams Collision did an outstanding job repairing my Hyundai Tucson. They called me twice a week to give me status and status changes. Thanks to Arron and the team at Adams Collision

JA
Review №86

Best place to get your car fixed after an accident!Great customer service!

Jo
Review №87

Nice, honest and fair. Three things that are not normally said about an auto body shop. These guys are great.

Am
Review №88

Great work done in a very reasonable amount of time. Very friendly and professional staff. Highly recommend.

Ra
Review №89

Unprofessional service.Terrible paint job.Grease and paint stains on the interior .Car not clean inside. Just very poor work. Would not recommend!

Ed
Review №90

Scott and Adams collision. Team did a great job start to finish with all work done on time, great quality work and setup rental car which turn my experience very smooth and easy

Ch
Review №91

Great customer service, friendly staff. They were able to fix the repairs that Gerber messed up. Wont hesitate to use these guys again.

Je
Review №92

Repair was done on time, at cost and done right. The best part is they keep you indinfor during the repair.

St
Review №93

Adams constantly notified me of milestones in my service. They were able to make my repair in a timely manner and to the finest quality.

Mo
Review №94

Great experience. They kept me updated along the way and made the entire process simple.

Al
Review №95

Twice I’ve had work done at Adams. Treated very well both times. Good work, solid communication. I’d go back again.

Es
Review №96

Excellent. 100% all the process

Ka
Review №97

Great work and nice people to deal with.

No
Review №98

Adams Collision (Huntley) is our family to go shop for autobody work. Darren is the greatest guy to work with. He will to everything possible to make a bad situation (wrecks grrr) great again.Once again Darren thanks for the great work from the team at Adams!

Mi
Review №99

Scott did an excellent job of keeping me informed of the status of my repair.

Mi
Review №100

Although they ended up not working on my vehicle due to it being totaled out. They had great communication the whole time and were very helpful.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:11550 Kreutzer Rd, Huntley, IL 60142, United States
  • Site:http://adamscollisionservice.com/
  • Phone:+1 847-961-5409
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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