All around amazing. Give em all a raise! They work for the love of it EVERYDAY! Keep going crew! Helping america at the pit stop they are! Glad to be of their service I AM!

Theyre customer service was horrible. I dont understand how theyre not capable of human decency. Such a rude place to be in. The manager Steven or Steve, whatever his name was was being flirtatious and thats unacceptable professional behavior!! Disgusting!!! DONT SHOP HERE!!

Selection okay, but absolutely lousy service. Lines tend to be long and every time I called to check on an order, I was put on hold for so long, I just gave up. When I was able to get through I was initially told the part I ordered had arrived. Then, when I went in a few days later to pick it up, they couldnt find it, and gave some story about how their supplier had cancelled the order. Then a half hour later, somehow it was found.Our favorite Indian restaurant in the same shopping center closed recently, so now I have zero reasons to shop there

The guys working there were very pleasant and helpful. No line at 11 in the morning when I went today.

Great service. Recommend to give the opportunity to help your needs

In 2020 its unacceptable for your computer system to show parts as available to customers that are not currently in stock. I ordered a part online and drove almost an hour out of my way to get a specific part I needed. When I arrive they tell me not only is it NOT in stock but to get it rush ordered would be DOUBLE the cost i had already paid since they needed it shipped. Told them I drove an hour to get here I want it shipped to my local store, they told me to go to my local store and order it or order it online myself. Basically drove an hour for them to tell me to order it online myself. Thanks for nothing. I suggest calling to verify they have your part before even getting in your car. Employee was friendly, but I accomplished nothing by going there.

Just in and out good customer service.

Worst experience ever! Do not shop here they do not provide any type of customer satisfaction. They made me go an hour away just to return an item they could’ve easily returned for me, and my car isn’t even running I had to get a ride. Blindly sales-driven and worry more about their own numbers than they do with trying to gain repeat business. Will not be shopping here. The girl who first told me to go back to Gaithersburg was not even in work apparel, nor was her mask over her mouth, she was wearing a random graphic hoodie and the “manager” Luis was not helpful either. Unprofessional and Unhelpful... After years of going here, never again.

Solid chain auto parts store.

9/19/20 1:45pm The worst service that I received I went to this place because I was in the area, I went to buy an oil for my car I arrived at the register and the 3 ladies on the cashier take for ever to attend the people they was on the phone doing jokes and playing with each other they don’t care about their job.There was a line of almost 12 people all annoyed there was a man who insulted them and they also insulted them back, about 6 people threw their things and left. It took me 45 minutes to buy an oil seriouslyI will never return to this place, if i could i would give them 0 stars this place is a joke.

Bad customer service.Atleast have an idea of what your job will consist of. Especially when youre working in an auto parts store.

It was good service

Found exactly what I needed and was in-and-out like I like.

If you Arent Hispanic i would recommend you to not go to this store i went their 10 minutes before they close and they locked the doors and didnt even acknowledge me at the door while they was helping 2 Hispanic males very unprofessional ... wouldnt recommend going to this location !

Can not be known for their speed. Hard to find a place to park. But they have what you need.

Its a joke every time I walk into this store. Im always met with attitude, most likely due to the fact that Im not Spanish. I had to set up the bench tester FOR them because no one in the store knew how to do something as simple as test an alternator off of the vehicle. If youre white and dont speak Spanish dont even bother stopping here.

Lousy service bad customer service worst place to go

Somehow good. Customer Service, though need some improvements.

Very bad customer service, Ill never go back to that place 👎👎👎👎👎👎👎

Bad service....and they dont have public restroom.even worse

Very good, they help you out

Pretty good prices.

Refused to follow the return policy as written on their corporate website, even after being shown.

Excellent Customer service

Everyone in the commercial area is very rude, I asked Fran for her name she wouldn’t give it...never go here

They have an attention. Only. Super attentive 😉 the lady. I recommend it 👍

I like the attention of him staff very attentive and educated people help you in what you need

Nice place

Excellent I love the service

Excellent attention

Customer service is very good

Very well

Excelent guys, very good attention

Good attention

Regular