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Ez Phone N pc repairs
12800 E US Hwy 40, Independence, MO 64055, United States
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Ez Phone N pc repairs
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ru
Review №1

Super fast and affordable repair. For some reason the initial repair didn’t work, and I truly expected some pushback, but he promptly repaired it at no additional cost. Great transaction.

Ha
Review №2

Went to several places to take the charger pin from my IPhone 12 coz I broken it insideEvery one was asking crazy amount of money went to EZ phone n repair best service ever friendly honest and very reasonable highly recommended

pr
Review №3

Professional, and honest. Very knowledgeable and fair will be going back for future repairs.

jo
Review №4

They did an awesome job. My son needed his iPad fixed before I went out of town. They squeezed me in and had me fixed in two hours.Was so happy I bought a screen protector to add to the bill. Thank you!!

Na
Review №5

My iPhone 8 was cracked on the front and back. I needed to trade it in at my carrier to get a new phone. I called just about every phone repair place in KC and they had the best price. They fixed my phone and I was able to trade it in for full trade in value! Super reasonable and helpful! I hope I don’t have to go back, but if my phone breaks again I’ll be going to EZ phone repairs. Thanks!!

Do
Review №6

Wouldnt even give it 1 star came up here at 10:30 and they are supposed to be open the guy running the place didnt even show up until 10:53. Then was rude to us and another person because we mentioned its not very professional to be late to your own work and have customers waiting. Horrible customer service!

je
Review №7

I had two phones repaired here and I cant say enough good things about the guys who work there. They are very knowledgeable, quick with repairs, and the prices are reasonable. I have recommended this place to several people.

Ma
Review №8

Great Service, for a phenomenal price! Turnaround is awesome! Thank U!Friendly staff!

Da
Review №9

This place is literally the only place I trust with my phone, they’re quick and definitely know what they’re doing! They always answer the phone and have great prices! If you need your phone fixed I totally recommend this place. Thank you guys for all the times you’ve came through for me and my husband.

Me
Review №10

I have used Ez repair services for years and have never been disappointed. Recently I had a battery replaced in my laptop and it didn’t resolve my problem although EZ stood by their repair guarantee and worked with me to obtain a satisfactory outcome. THEY HAVE THE BEST PRICES BY FAR compared to any competitor in the KC area!!! They make it EZ for me to continue doing business with them!!! 😜😜

Am
Review №11

They have fixed several of my kids screens for a great prices.

DA
Review №12

Did a good job of replacing my cracked screen on one phone and got my other phone unlocked when I couldnt use it at all. Fixed both phones in less than 1 day. Got parts when another repair center couldnt.

Ka
Review №13

I give them a 2 star rate because of their good service but they use aftermarket screens and not original screens aftermarket screens are fake iPhone screens that causes pain to the eyes it easily collects dirt and also I have a IPHONE SE 2020 and my camera is no where near as good as it was before i got my screen fixed there was nothing Wrong with my camera until I got my screen fixed now it looks like a 6+ camera. So i wouldnt recommend going to them unless you wanna pay a good price and get fake screen lol great service though.

Do
Review №14

This is the 2nd time we had to use this place. Prices r fair, however the service and repair time is far better than anyone else we have used in the past..

Er
Review №15

First rate experience. I brought in my sons iPad with a cracked screen. The gentleman gave me a price up front and said it would be done in a couple of hours. The price beat out everyone else I spoke to by at least $20. I would definitely use them again.

Ch
Review №16

Cracked my LCD screen on my LG Stylo3, not stocked anywhere in KC metro. These guys found one out of state, got it here & had my phone fixed within 3 Days! A Highly Knowledgeable Team & Very Emphatic to my EXTREME NEED for this phone to function so I could get back to working, also showed me a few things about a couple hidden features that I wish Id known about when I bought this phone (all w/o any condescension)! REAL PROFESSIONALS- Many Thanx to JOSH (my NEW Best Friend)

mi
Review №17

Did a good job on my phone. Had my screen in stock and quoted a lower price

Je
Review №18

My computer was having a lot of issues with functionality. It was slow, unresponsive, and driving me crazy. I was ready to throw it out and just get a new one. A friend recommended me to this place so I took it as a long shot to see if I can save myself some money by having it fixed. Turns out that my computer had a lot of bloatware on it and was in need of a RAM upgrade as well. So I gave them the okay to get it fixed and Im glad that I did. After a couple of days getting it back Ive had no issues. It runs great, no more issues, and overall it feels like a new computer. Im just glad I didnt have to shell out for a new. Overall this place comes from me as highly recommended for fair prices, quick service, and overall friendly demeanor. My recommendation is to come here for electronics repairs. Thanks guys!

Ma
Review №19

A really great experience. I had a couple of problems going on with a a supposedly brand new Surface Book that my husband got as a gift from his company. It was acting in all manner of weird. Anyway I take it up to these guys and they do a diagnostic and figure out the problem. Turns out it was refurbished and some of its internal components were not looking too good. My husband takes it back to his boss and they replace it entirely in embarrassment. Since then we have taken all of our electronics here whenever we have a problem and we have had consistently good service and very polite people who were wonderful to work with. Prices are good and they are very fast. Highly recommended.

St
Review №20

Wife & I went to get our iPhone X and iPad fixed screens look great and service was fast. They offered us some cool looking protective gear for a decent price. The location isn’t great but they are very friendly and helpful. They offer incentives for writing an HONEST review of what you thought of their stuff. Honestly they were good and I would definitely come back for other fixes

Ma
Review №21

We got the screen fix with less then 20 min. Really good customer service and very reasonable price with OEM quality. I definitely Recommend for everyone.

Le
Review №22

I had my iPhone X screen repaired. When I got it back the Face ID didn’t work. So I left and tried to reset the Face ID and it didn’t work. So I did a software update and when it was finished my screen was black. I took it back they inspected the phone and said I needed to go to Apple because I had software issues.I went to Apple and they basically wouldn’t even look at it because it was a third party screen, but did confirm it was a display issue and not a software issue. I took it back to the technician at this business. He took it behind the counter, and then he all of a sudden found a crack in the screen. We both checked this screen together when I was there earlier in the morning He claimed he had to “really” clean the glass to see it. No way this crack was there. So the next day I went to sprint in independence and took it to a certified Apple technician. He took it apart and showed me where the technician from this business installed the screen incorrectly and the wires were cut. He put on a new screen for me for $75, half of what I paid at this establishment. I called this place back and they basically told me that the people at sprint had no clue what they were talking about. I told him I was going to put up a negative google review. The manager called me back and said he would fix my phone for free. Too late. So he said he would get with the manager and see if he would credit me back on contingent I take my google review off. Never heard back from them, so the negative review stays on. They are not qualified, charge too much, and don’t stand behind their work when they install something incorrectly.

Re
Review №23

Fast & covid safe service for phone battery replacement.Competitive price.

Ki
Review №24

I went to get my iPhone unlocked to get it working with Boost Mobile. Josh helped me out a lot! He worked on getting it unlocked for me, got me set up with my new carrier, linked up my family plan, and eventually also gave me a great deal to get my battery replaced on it because it was barely staying alive. He went out of his way to help me and was very professional. I highly recommend this place for all my friends and family. Thanks so much, Josh!!!

he
Review №25

Get what you pay for. They are cheap, they are fast, that’s pretty alright but not for phones. Got my phone screen replaced twice now, each screen has cracked very easily (even with a case and screen protector) and after a week the screens started to separate from the phone itself.

Sa
Review №26

I would definitely recommend this place. I took my iPhone x in to get the LCD replaced after it was cracked and the tech was quick to get it done and it works perfectly. He also has excellent customer service!

st
Review №27

Excellent service and unbeatable prices!

Ha
Review №28

The people who work here truly care about the quality of the work being done. They are also honest in my experience. Brought in an iPad that they had quoted me over the phone for, but once I brought it in it turned out to be a different model and they gave me a cheaper quote even though they could have kept the same higher quote! Repair was fast, easy, and high quality. Will be back again for future needs.

Ky
Review №29

These guys safely have the best pricing in town and I generally prefer that they are local. I have looked at Ubreakifix and their prices are generally twice what these guys charge. They offer pretty quick service and havent had an issue with the phones and tablets I have, parts have generally been available.

Vi
Review №30

Man Josh saved my behind from getting juiced by a guy on Craigslist on a deal I knew to be too good to be true. almost bought a blacklisted phone that was probably stolen from some poor old lady. this guy looked up the phone info and saw that it was stolen and saved me the headache. i bought a phone from this store just because of the way I was treated. really good customer service and outstanding friendliness that I cannot praise enough. I will definitely refer people here without a doubt.Peace

Fa
Review №31

Hard to find, but comes as recommended. Clean store, friendly staff, and good repair prices. Will be back.

Ra
Review №32

Really fast repair turnaround time and no hassle. I had a terrible time waiting somewhere else only to be denied service because there was not enough time to fix my phone. I’m not from Independence but I broke my phone while I was on a road trip with friends so I needed it fixed the same day before we left town. Thankfully these guys were open and it only took 15 minutes to get my 6 screen replaced. Highly recommended

Di
Review №33

Great service. I am a regular customer here, I have gotten my phones screens fixed, charger ports and have also bought phones here. The staff is always super nice and the prices are always reasonable. This is the first place that I go whenever my phone isnt working or my phone screen is cracked. I always recommend all my friends to go here whenever they have issues with any of their phones or laptops.

Sh
Review №34

Great Work! Employee was very polite and did a great job! not expensive at all compared to different places...

ch
Review №35

I took my daughters phone to get her screen repaired. As soon as we get home she starts to take pictures and she screen shakes and is all blurry. I called up there and the guy told me it is not the fault and I have to pay for it. She has NEVER had problems with her camera up until now. I encourage everyone to NOT take their devices here. This place is a joke. So I just paid 90 dollars for a new screen but it cost me another camera on her phone. Smh they also offer you 5 dollars off for a google review...

Ch
Review №36

I was referred to this place by a friend and ended up having them fix my phone after talking to a couple other phone repair places. These guys do what they say they’re going to do, do it in a timely fashion, and do it all for a very reasonable price. They fixed my cracked screen and cracked back camera plastic piece. I would recommend these guys to family, friends and you!

Br
Review №37

Shattering a screen never happens at a good time! Honestly this time it could never have been worse for us! Being able to walk in, and for a price that I a single parent could afford, and have it fixed in 30 minutes was unreal! Yes I cried! Thank you so much!

Ni
Review №38

After looking at multiple phone repair shops this one had the friendliest staff and least shady clientele. I had to get a screen replaced on my iphone 5c along with a new home button because it went missing. I was in and out with in 15 minuets and was a great experience. Although after the repair the front camera quality was slightly lower but other than that it was great!

sa
Review №39

I have been to this place yesterday replaced the screen and new batterie on my phone, unfortunately the batterie is not new it doesn’t hold more than an hours if I don’t use it, if I use it it dies in less than 30 minutes I had to take it to another place I bought new batterie and he put it up showed him a receipt that I did it yesterday and he was honest and he put brand new one for only 30$ now my phone is charged and is not going down inMe at all I had it charged 100% I have been using the YouTube for 3 hours now it just down 25% any I hope you guys that you be fair to your clients and customer

bo
Review №40

I took my iPhone 8+ in to get the screen replaced after it was cracked and the tech was quick to get it done and it worked perfect, and had great quality. They also have excellent customer service!

Be
Review №41

Person was 30 minutes late opening store.

El
Review №42

Daughter went to the store after talking to a guy at the store a few days ago about the broken screen on her iphone. After looking at it he told her it would be better for her to get a new phone because to replace the screen would be too expensive which she did.

Ha
Review №43

These guys are great, I would definitely recommend them. I broke the glass on my note 5 and they werent sure if they would be able to fix it without breaking the screen which I wouldnt be charged for but I would have had to wait 3 to 5 buisness days for them to replace the screen LCD however they managed to get the glass off and replace it the same day without breaking it! Looks as good as new. Thanks guys!

Ti
Review №44

When dropping off my daughters phone, he said he would try to fix her screen before the end of the day, otherwise it would be Saturday. Before we knew it, we received a call that it was ready within the hour! Even if we had to wait two days, the customer service was awesome!

Am
Review №45

Fast, friendly, reasonably price services!They have saved several phones of mine over the years from fixing my lcd and cracked screens to replacing my charger port! Always a quick turn around on services!FYI They are closed everyday from 12:30-2:15!

Da
Review №46

The were able to get my phone fixed in less than a hour. Phone is working like new. And they had deals on phone cases. I would recommend!

Br
Review №47

Very fast and efficient.

J
Review №48

Looked around town to see where the best priced iPad air screen replacement was. Ez Phone ended my search, as their prices were $30 less than the closest competitor. Replacement seems high quality. Techs are knowledgeable and very friendly. Would do business with them again!

Ni
Review №49

Very fast and affordable service

In
Review №50

Very nice and Professional. I recommend

Mo
Review №51

Quick, and fast. Very reasonable price. Apple wanted me to replace the whole tablet but these guys did an amazing job.

Mi
Review №52

I dropped my phone and shattered my screen. They replaced my screen. The price was very reasonable. Great customer service. I will be recommending Ez Phone to anyone who needs a new screen!

Hu
Review №53

Fixed both my friends, and my cousins phone. One was an iPhone XS Max and he had it done same day. Really cool guys thank you

Ja
Review №54

Got a few things done here and each time has been pretty good. Staff seems knowledgeable, prices are decent, and quality is acceptable.

Ti
Review №55

Had a screen on iPhone 7+ replaced. Only took 90 minutes and so far so good on repair. Best part for us is we didn’t have to make an appointment- walk ins are good

Ji
Review №56

Ive purchased a charger for my laptop couple weeks ago, unfortunately for some reason it stopped working, took it back in today, they were very apologetic and professional, even though I didnt have the receipt they went ahead and replaced the charger.From a business owner perspective point of view, you can tell what customer service means to them, and how theyre willing to take that extra mile to keep their customer base.Definitely recommend their service, theyre also very reasonable.

K
Review №57

Super fast service and the repair on my daughters iphone was reasonably priced. Great deal on her otter box as well. I will be back.

My
Review №58

Excellent service. Fast and done right. Low prices too! I highly recommend them.

Da
Review №59

Very fast service - just 45 minutes for screen repair. Super reasonable - $50 - best in town! Now the manager is friendly & knowledgeable.

Ro
Review №60

Very easy/quick. Great customer service and quality!! Thank you

Ch
Review №61

Fair price and good customer service. We were greeted with a smile when we walked in. They took care of our sons broken phone screen. Did a good job. Edit: phone screen didnt last long at all. Warranty ran out. Left with glitching phone.

Ma
Review №62

Great experience with Josh; awesome customer service. Thanks Josh!

Ro
Review №63

I wanted to get a new phone for my dad on fathers day recently and i ended up shopping all over the place only to come here and on a last minute deal i got an iphone 7 plus with a case and guard for about the same on what i saw on ebay and amazon. it was in good condition and the guy that helped me was nice and quick. i would definitely come back here. i would recommend that they advertise their location more though it was really tough to find lol

An
Review №64

Not the best place if you want a repair done right the first-time.I was looking for a lower priced screen replacement. I thought the price was great. I paid up front. But before I could pick my phone they told me the power plug wasnt working. I asked Do you know why?. They looked and fixed and charged me extra to fix. After I left I found more problems. I brought my phone two more times, so they could fix the problems. They didnt charge me extra this this time, because they told me I already paid for that when I picked up from original repair. They only fixed one of the problems. I felt like they didnt know what they were doing. I took my phone to a different shop. They fix what they had parts for and they told me that some of the problems with my phone were connections not properly fastened and other connections broken. Ultimately they didnt know what they were doing.

Jo
Review №65

Company is full of scammers, they replaced my phone and charged me over $100, 24 hours later the screen went black and stopped working. I called up there and they had to order another screen when I showed up they expected me to pay another $70 to fix the screen. The screen had ZERO exterior damage but was damaged on the inside (guess they dont take responsibility for their errors when installing). DO NOT USE THIS COMPANY.

ke
Review №66

I would never go back to this place> the customer service was bad and they tried to talk to be like i was a stupid little girl. I went in to get my iPhone 6s+ fixed because i cracked the screen. Then they tried to tell me the camera wold be messed up too, but when i brought it in the camera was fine. So i had to get that fixed too now. Then they messed up on my phone and the touch wasnt working anymore do they said they would have to send it out for two weeks and then it will be fixed>. i will never in my life go back there and i hope anyone else wouldnt! please go somewhere else

MU
Review №67

Very fast & professional 🙌🏽 thank you guys my phone feels brand new!

Je
Review №68

We have used these guys several times. They have great prices and do awesome work. They are fair and honest, thats why we keep coming back. If your screen is cracked or your battery gave out on you, this is THE place to go.

Ja
Review №69

Great customer service, fast and friendly especially Josh who was amazing, good quality repair, and overall very good. Only downside is difficulty to find location and the need for major renovation.

J
Review №70

They got my phone repaired in a timely manner. I was looking to be without my phone for 3days but they were able to get me going. Happy I came here!

Br
Review №71

Customer service was excellent and phone was fixed within an hour so that’s most definitely a plus! Only problems I have is some places I have to touch firmly on keyboard or the letter/number won’t appear but other then that I would probably recommend there services

Al
Review №72

I went to this store 5 different times with issues. Each person that helped stated the battery was the issue. The 5th time.... now its mother board and they cant repair phone but refused to refund. The receipt states no cost to you if repair can not be made!!! Horrible care.

Se
Review №73

The fixed the charge port to my IPad air for a lot cheaper than the competitors. Their customer service is very good also. Will do business again.

Jo
Review №74

WORST CUSTOMER SERVICE I HAVE EVER RECEIVED, MY PHONE WAS PAID TO BE FIXED BY MY SISTER AND WHEN I CAME IN TO GET MY PHONE FIXED WITH THE RECEIPT THEY SAID SOMEBODY ALREADY CAME IN AND USED MY NAME AND PHONE NUMBER TO GET THERE PHONE FIXED. DO NOT GO TO THIS PLACE EBRAHIM WILL SCAN YOU OUT OF YOUR MONEY. IT WAS A CHRISTMAS GIFT I DID NOT GET TO ENJOY.

Mi
Review №75

I took my iPhone in to have the screen replaced after it fell off my lap and the screen shattered. The price was great and so was the service. They said they would have it done in 20 minutes, and they did. My iPhone looks as good as new again!

Ja
Review №76

The customer service was excellent. It took little time for my iPad Pro to be completed. I would definitely recommend their services.

Ch
Review №77

This is my second time visiting this shop. They are very reliable and professional. I would recommend to anyone.

Sa
Review №78

I had my Laptop fixed there it was very cheap, and it was done very fast. they removed all the viruses, and gave me a fresh install.

ma
Review №79

I went here to get my screen replaced and the back of my phone fixed. It was a very good price and he worked really fast. If I have any more problems with my phone I will definitely be coming back to this shop.

Ha
Review №80

Came in and got a new screen and case cheaper than Apple wanted to charge for just screen repair highly recommend

Ko
Review №81

Cheapest in town. Awesome customer service!

Sy
Review №82

Ali best guy around to get your phone fix! Quick service! My phone looks brand new!

Te
Review №83

Very pleasant and courteous. Reasonable prices.

An
Review №84

I came in here today and had an amazing experience . Tony the rep helped me out and had outstanding customer service and gave me an amazing deal ! Will come back again and only here from now on !

ja
Review №85

The gentlemen there were very helpful and fixed my daughter phone same day and at a very reasonable price Thank Ez Phone I would refer to everyone!!!!❤️😁

Le
Review №86

Got my iPhone fixed here in less 15 minutes!! also got the premium glass which is great, high quality great color.

Ar
Review №87

Great service and great with discounts! Have never had a problem.

Ry
Review №88

You get what you pay for here. Generic parts with a paltry 90-day warranty at best (if the guy decides to honor it) when the other reputable shops offer at least a year or lifetime in some cases. Ask yourself is it worth having to bring your phone here so to save money? They up charge you if you want it fixed fast so in reality they are not cheaper. Had to bring my phone here three times and eventually took it to Phone Medics where they solved the charging problem the first time.They also use old batteries and parts from devices they buy that have problems with them. I would highly advise looking elsewhere unless you want to risk the hassle. They have similar reviews and experiences like mine on Yelp and across the web. They need to be investigated for Kansas Consumer Protection Act violations.

Na
Review №89

They have better prices than other repair shops around here. I also got told at other shops that they wouldnt touch my phone because it wasnt a Samsung or and Apple product, and these guys were willing to fix my phone, but also shot me a price that was less than half of their competitors.

s
Review №90

Very good service and honest. I was impressed with the way he fixed my phone.

Su
Review №91

I have been doing business with EZ for years. I have always been treated with honesty and fairness. I would cheerfully recommend.

to
Review №92

This is the easiest quickest repair spot in town . Came in the other day and had my iPhone fixed was quick and cheapest in town .

An
Review №93

I loved these guys I came here to get my sons tablets charger port fixed & it was quick & easy! Thanks for fixing my iPhone screen guys!

Review №94

Fast and very friendly would definitely reccomend no wait time at all 💯

Ch
Review №95

Ive had two phones fixed by EZ phone N pc repairs and they both have been good. Quality after market LCD screens

To
Review №96

Fixed my IPhone 6 screen and touchpad in less than an hour. Who needs overpriced Apple store!! Great work as always!!!

Ma
Review №97

We brought an IPhone 6s to get the screen fixed. They fixed it by replacing the screen. It did not work, the screen could not be touched. We brought it back and he still could not fix it. He put a broken screen back on it, that was not the one we had brought in. We asked for our money back and he argued with me for 15 minuets about how he did not want to give it back because it wasnt his fault. Once we finally were able to do it he said he could only do it on another card, I gave in because we had already been there for 3 hours that day and 4 hours the day before. Come to find out he didnt refund the money, he charged me AGAIN. Now I cannot get ahold of him about getting the total of $300 back and have to go through my bank.

Da
Review №98

I have cracked two iPhones and have replaced both at Ez Phone N pc repairs. They have great service and some of the cheapest prices in town!

Br
Review №99

Staff Was Friendly & Gave Me The Best Deal. I Highly Recommend This Store For Anybody Who’s Looking To Buy A Phone For A Good Deal .

Ta
Review №100

Super fast and friendly. Phone works like new!

Information
47 Photos
100 Comments
4.1 Rating
  • Address:12800 E US Hwy 40, Independence, MO 64055, United States
  • Site:https://ezphonenpc.com/
  • Phone:+1 816-888-4810
Categories
  • Phone repair service
  • Cell phone store
  • Computer repair service
  • Internet service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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