Mike the owner is very friendly . I originally took my car to AAMCO Irondale I thought the car was fixed but it continued to act the same way . I took it back he told me I wasn’t putting enough gas in it, yesterday my car continued to act the same way and shut off with the car full of gas. I ended up taking it to two more transmission shops and they confirmed it is the transmission I appreciate Mike and AAMCO’S effort though he’s a friendly guy that does try.
I was traveling through Alabama on a trip and had some car issues, I pulled into this shop in hopes to get maybe some insight on what to do, but instead they were able to get me right in, help me very quickly and fix me and get me back on my way, great people, great business, highly recommend
I was traveling through Birmingham on my way to Florida, and my transmission gave out. The tow truck company dropped off my car at AAMCO at about 8:30. The owner recognized my issue of being more than 600 miles from home, and immediately pulled my car in for a look. I needed a new transmission unit for my Nissan. One was in stock in Birmingham. The owner told me that they would try to get me back on the road the same day, but if not, they would come in the shop on Saturday (even though they are closed on Saturdays) to finish the job. The great news ... it was done by 4 p.m., and I was back on the road. The owners were so nice and friendly and took extra good care of me (brought me lunch from Milos). I would highly recommend them for any transmission work in the Birmingham area.
I dropped my vehicle off at he shop Apr 6th 2021. I was told it would be a 3 day diagnostic in order for my vehicle to act up since it wasnt anything that was consistent at the time. Well I called Apr 9th 2021 to see if they had experienced any of the issues I took it there for. Well, finally it did act up according to the description I gave them. Mr. Robert was a pleasure. Today, Apr 13th 2021 I pick my vehicle up and there is dirt all smeared on my car mats in which I didnt give my vehicle to them like that. I thought that was odd considering there are signs posted in the shop about sanitation charges that customers will incur due to covid so that was understandable (safety first!) Why arent the employees using temporary floor mats? (the paper kind) well to get to me point. I took my vehicle to the car wash to clean it out. Upon me looking at my vehicle I realized there was large scratch running across my bumper that wasnt there prior to me dropping it off. My first thought was to talk to a car wash employee and have them rewind their surveillance back to be sure there machine did not cause the scratch. I was able to prove that the car wash was not the cause of the large damage. So, I called the shop back and Mr. Robert tired to act like perhaps they did nothing wrong when in fact they did. He stated he spoke to the technician that drove my vehicle and he recalls there not being a scratch so I requested to review surveillance video of there shop and was told it was down and Mr. Robert did prove me there was in fact none. I just find it odd and strange that with the large amount of cars on their lot there is no working surveillance. That means anything can happen to your car and there will be no video evidence. I just feel like my intelligence has been toyed with and I dont appreciate that at all. Mr. Robert tired to act like a customer doesnt have the right to be upset about their vehicle in which the manner it should be given back to them. I even showed him the picture evidence that the scratch was there prior to me entering the car wash. Everyone had amnesia when it was time to recount for a vehicle they had for an entire week. They are not willing to take responsibility of something they are at fault for. It almost makes me think this particular shop doesnt have insurance. SO BEWARE! Funny I went to the Irondale police Department to file a report and the Officer Caple was taking up for them because he knows the owner. I will be getting in contact with the BBB. This company should have working surveillance. There is about 100K worth of cars sitting on their lot. How ironic. At the end I was not satisfied with service. If this company is going to have INTERGRITY printed on their business cards they need to live by it. I will also be filing a complaint with their corporate office since franchises cant live up to the slogan!
The staff was super nice, very helpful, and saved me some money on my service! Definitely recommend!
They were great, up front with prices, guaranteed the work and great customer service
Very honest and easy to deal with. Excellent first impression. Well definitely be back.
My daughter used this location to get her vehicles transmission checked. They gave her a $2,500 estimate, which she couldnt afford. The manager asked her if she couldnt pay for the repairs or for the inspection, she could bring them the vehicles title and they wouldnt charge her anything. I think thats very unprofessional and that shouldnt even be an option. If we cant pay for the repairs then let us deal with our own issues. Asking for the title is really not what was expected. Poor customer service.
Im not sure, after a week of have my car back, that they didnt repair it properly. Daniel was cool about me paying a couple of days after it was done, but his vibe reminds me of a used car salesman. If I didnt think something is still wrong with my car, my review would be different.
Friendly service and they fixed what was wrong! I couldnt ask for more.
This location will get no stars from from due to the simple fact that I took my car to get a simple scan to detect a small issue that my mechanic wasnt sure about and want a second opinion, well I got a call from the senior service manager stating that my car will no longer start up. after notifying him that I never experience that issue before they decide to keep my car for 11 hour with giving me any updates. Danial was very rude whenever I called and insist that I should pay him more money due to the fact that they are spending to much time on my car. I never ask them to remove nor replace any parts ( they tamper with my wires and change the bolt on my battier, all without my authorization) Danial went on to say come and pick my car up because he felt that I was being sassy I ask him was he going to correct his mistake he replied no, I should not never got sassy with him, On 24 of April 2019 @ 8:30 am I drove to the location in my car and on 25 of April 2019 I had to get a tow truck to bring my car home.
Friendly people here
Great people that do great quality work. That have worked on many of my vehicles. Great team
Great service honest....
I bought a twelve year old car and had no idea what all it was going to need. I took it to Aamco in Irondale. I thought the worst thing that could be wrong is the transmission, so I started there. These folks checked my car from one end to the other and listed everything that it needed (which turned out to be--not much!) and then made a list for me from most important to items that could wait. They serviced the transmission for me after explaining to me why it was going to be okay to do it. Id heard horror stories about servicing transmission, but they explained to me why. They told me how it all works together and why transmissions fail. Okay. This is a modern world and Im a very intelligent woman. They told me everything so that I could understand exactly what they meant. Now I know more about my car. Thankfully, its in great shape. It will continue to be in great shape thanks to these folks!
Awesome experience. I was on my way to Starkville for a meeting and my truck broke down. The owner made it a priority to assess and fix my vehicle so that i could make it in time for my meeting. They were honest and quick with the repair. I would recommend them in a heartbeat
I had a problem with my vehicle not shifting out and called AAMCO in Irondale. The team diagnose my car problem and gave me the quote and I asked them to start immediately on my car, but they call back and told me that under further diagnose of my car that they found out that it was another problem that was cause all the other problem. The team there took care of me and save me money.
They was awesome, Nice, Reliable. It didn’t take Long for them to fix my car and the Price is Where it needs to be... I would Recommend them to any and everybody who needs car work
Very helpful. Great service!
The people and there work are top notch irondale store is friendly and make you feel like you are a part of there family
Aamco goes above and beyond in not only their dedication to repair work but also with helping the community. Embarrassingly I forgot my bank card one day and barely had the nerves to ask a manager for a little bit of oil so my car wouldnt burn up. Robert (manager) threw a few quarts in it without even thinking twice. You can tell that its a sincere car repair shop with sincere employees. 5 stars!
Love the attitude and the clean room. Was just right.
This shop should get a 10 Star Rating - they could have had a lot more of my hard earned schekles, but my issue turned out to be a simple vacuum leak in the motor compartment. I would have paid 10 times what they charged unknowingly. Jimmy and his team are true professionals and have restored my faith in the Auto Repair Business. I had the chance to meet Jimmy when picking up my car. I watched the way he interacted with other customers and his employees. What a relief to know there are still honest men around. I will continue to recommend AAMCO to friends and family
Very comfortable knowing that they are very knowledgeable about there professional I have no complaints there technology and wisdom about vehicles are amazing and their friendly attitude is very welcoming.
Quick turn-a-round. Price was fair. I liked working with the manager and he let me talk to the techs. They were doing tune-up work and did a great job.
Very. Nice people. Serviced my 1998 accord before a 1300 mile trip. Did a good job and prices were fair. I highly recommend!
Great... the people there are excellent workers fast an easy
Just dropped a friend off to pick up the habitat for humanity donation truck so I cant say anything to their work personally, but he seems to be happy with the work they did.
I CANT BELIEVE WHAT A GREAT AUTO SHOP W/ NOT ONLY GREAT MECHANICS, BUT GREAT SERVICE INSIDE TOO. I thought for sure I was looking at a new transmission, but Mr. Jimmy showed me how it was on the engine side, NOT the transmission. He methodically went thru the process of tuning, replacing the Map Air Flow, and one new motor mount. My bill was still over $800....But it wasnt the $2500 I thought I thought I was looking at (the truth is they could have told me thats what is was and i would have believed it and paid them). I have since asked about pricing from other shops for what the did do and been told its anywhere from $850 - $925. So not only were the completely honest, but they were the east expensive I could have found. Thank you Jimmy Aiken ( I believe is the owner) for running such a clean, honest repair shop!
Excellent Customer Service. Robert was very helpful and sincere.
I will recommend all my family and friends to go to AAMCO its the best place i have been Robert was very patient with me and my family told me everything that I needed to be aware of with my vehicle even got me financed thanks so much 😉😉😉
They fixed my car when I had no luck on my side. Now any work I need I will return. They are very professional fast an straight to the point.
Great and fast service with lots of financing options. Roberts help was excellent.
Great experience working with Robert, lots of knowledge and very patient explaining all my options.
These guys are great. Could not have been more friendly and fixed my cars issues in less than a day. I would highly recommend them.
My sister was hearing a roaring noise from the front of her car. We took it to a mechanic that we trusted and he said that the noise was comming ftom the transmission. We took the car to aamco because of the reviews that had been left for this company. We received a call from aamco and he told us that the transmission was fine all we had was 2 worn tires on the front of the car. They rotated the tires and the noise moved to the rear of the car. We were so pleased that we didnt need a transmission. I would recomend yhis transmission shop to anyone that has a need for their services. Excellent shop, trustworthy and honest a rare quality in todays times.
Everyone was verify nice and helpful. The team worked really hard to get the parts in and completing service.
Theres no better place to take your vehicle for service or repairs. Any time my transmission starts acting weird, I take it down to Aamco. Theyre prompt, fair and friendly. I do not trust my transmission needs to any other company. Ive tried all of the local and all the chain stores for transmission work and none of them can compare to the level of professionalism, quality of work and excellent customer service that you will find at Aamco in Irondale.
Kind staff and good work!
My motor mounts were warn out, and were causing a noise under the hood. They replaced them, but that created another issue of my entire car vibrating due to a bad mount. They took it upon themselves to fix the issue created by the bad mount which was no fault of their own. I would highly recommend them. They take care of their customers.
Awesome experience with well informed employee, Robert Nunez.
Thats a good transmission place
Always trust them to get the job done!
Expensive but you can trust what they say!I will go back.
Thanks for your hard work
Excellent car service
Great!!
Great people