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MOBILEX AUTO SALON
16101 Construction Cir W suite d, Irvine, CA 92606, United States
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MOBILEX AUTO SALON
Comments
Jo
Review β„–1

Came in because I had check engine codes signaling multiple fuel/air related issues. Was also experiencing abnormal fluctuations of RPMs while at stop lights. Once we got to the bottom of the problem it turned out that my intake manifold was leaking oil and needed a new one along with some new gaskets and such. Once repaired, my car ran great. Then a month later the check engine light came back on with the same codes. So I brought my car back to MOBILEX Auto salon. Anna the owner and her team got down to the root of the problem. This time it was just a small hose. Definitely loyal work here, great customer service, and excellent at explaining issues.😊

No
Review β„–2

Anna is good and knowledgeable. Sent Mercedes GLK350 for maintenance. She replied message very quickly and provided few options to me. She will not force you to change unnecessary parts or services if your car is okay. The location is a little bit hard to find, but she provided very detailed instructions. Self-drop service is very convenient, but remember to call your friend/family to pick/drop you off. Credit card payment is accepted, the service fee is reasonable compared to the dealer. Support women-own business and am happy to know Anna in the Irvine/Tustin CA area.

Ke
Review β„–3

Excellent service! If you’re looking for a reliable and superb car maint specialist, look no further. Anna is patient and detail-oriented when providing inspection/service to your car; never trying to upsell you, or pressure you into doing unnecessary services for your car. Will be returning without a doubt. Thank you Anna, my new car maint tech!

Jo
Review β„–4

Anna is great. Always upbeat. Our 2005 Cayenne is like new after Anna fixed the problem.

Ma
Review β„–5

This place has the best communication and service. If you’re on the fence about a new garage/mechanic, come here. They will take care of you.

Sh
Review β„–6

Was charged 150 for a simple 20 min ecu swap and got scammed. Car doesn’t turn afterwards and they asking for another 150 to put old ecu back on. No paperwork for the job given either. Wouldn’t recommend.

Li
Review β„–7

I drive an ordinary Honda Accord and have been coming to Mobilex for a few years now for all of my car maintenance needs. They are always honest and upfront about what repairs are needed which I really appreciate. These techs really know their stuff! The quality of service here far outshines what I was getting at the Honda dealership. With the pandemic still going on, theyve swiftly adopted new safety precautions to ensure the safety of customers as well as their employees. Car drop off was really simple with clear instructions provided in advance of the appointment. Anna kept me posted via text on the status of my car with detailed photos of repairs that are needed, including quotes for each item. I was blown away by the level of service and highly recommend Mobilex.

Pa
Review β„–8

Anna is the best. She calls you with updates and progress. Very fair with her pricing. Only woman in OC to run a Mechanic Shop. If you want the job done right. Anna is your Woman!!

Mi
Review β„–9

My friend got scammed. wouldnt recommend. got charged 150 for a job that caused car not to turn anymore. from what i can tell the mechanic didnt even disconnect the battery. they arent pros wouldn’t recommend. they also wanted to charge him again to fix the car back to original.

Ja
Review β„–10

Excellent service with reasonable prices, Ana was very helpful.

Hi
Review β„–11

One of the best auto shops in OC, super honest people, very thorough and truly professional. I’ve been coming here for years and have never ever had a bad experience. As an Audi owner, service at the dealership can get very expensive and it’s what they want to sell you vs what you really need. Honestly if it wasn’t for these guys and their care and expertise, I’m not sure if I could afford an Audi with those marked up unnecessary services at the dealership. They also work on my girlfriend’s Mercedes. These guys truly love what they do and really treat every single one of their customers like a VIP. Highly recommended.

Ma
Review β„–12

Great service!Everyone is nice and very knowledgeable and honest. My Mercedes got β€œcheck engine” light on. I called them and left car in the shop. They gave me a ride home. I got a call after they did all the checks and was told the car has no problem. They waved the service charge. I am very impressed with their honesty. I definitely recommend this place for all your car problems.

So
Review β„–13

These guys are legitimately the best mechanics and shop I’ve used since moving to California. They fix what is needed to be done and they don’t try to pressure you into unnecessary repairs. That is so rare in this industry. I had a problem recently that one shop said would be $1400 in repairs so I went back to these guys even though I moved 20 miles away from their shop. Mobilex/auto clinic fixed it for $180 and it’s been running great. Thanks so much for the honesty and great service. I don’t care that I don’t live near you guys anymore I will continue to do what I can to use your shop when issues with my xterra come up in the future.

Jo
Review β„–14

We have been taking our cars here for years and everyone is always friendly and their prices are very reasonable and fair. I would highly recommend trying them out. You wont be disappointed!

Ti
Review β„–15

They seem pretty honest and upfront. No unnecessary repairs. The waiting room has free wifi, water, and coffee. Make an appointment as I don’t think they take walk-ins.

La
Review β„–16

They will take care of you. My mother in law trust the place. I have gone there to make sure they do the job right. They do and more. She is one tough customer to please. They are good.

Bi
Review β„–17

I have been having my car serviced at The Auto Clinic for several years now. There is a well deserved sense of pride that the employees share. Everything a consumer looks for from their mechanic can be found here. Great customer service, honest mechanics and front desk personnel and of course - Reasonable pricing. I do not take my car anywhere else. Keep up the good work!

Je
Review β„–18

Just got my Honda Odyssey fixed and am very happy with the quality and service. The mini van had 176,000 miles and I was planning to dispose it due to some front suspension problems. Russ of Auto Clinic took the time to explain the repair work and for a small cost, the vehicle is now running very well.The location is in a highly dusty part of construction supplies area and is quite unpleasant to visit. However, the staff is tops in customer service and their prices are inexpensive with high quality. The friendly folks, Russ, Natalie and Jeff are wonderful to work with. Highly recommend this place.

Qi
Review β„–19

The last owner of my car often went to this shop, so I go there too, as he recommended.Performed oil change once. They used 76 5W-20 synthetic oil for my Honda. (I dont know if it is a good product or not. Just telling the fact.) Oh, also I wanted them to change brake fluid. Didnt ask what brake oil they were using.The guys were very nice. They were patient to my questions. I was no expert on car maintenance or car repairing. Once I was outside CA and needed to perform oil change, I called to ask about the engine oil they last time used for my car. They gave me oil information as well as other tips for car maintenance. Later I emailed them with questions on maintenance. They replied to me very quickly.One thing however might affect my impression about auto clinic. Recently I have taken my car to a dealer for oil change. They said to me that the drain plug or something was too tight because the guy who changed the oil tightened the plug too much. There was a chance they might damage the oil pan permanently if they continued. They asked for my permission to continue. Luckily, nothing happened.

sq
Review β„–20

This is the best place I have ever been to fix my car. I went their twice and the gentleman was very helpful. He stopped his work right away and came to see my tires where I had problem,immediately put some air..and did not charge anything both times.He is very humble and helpful guy..I would recommend everybody to go there...

Na
Review β„–21

I found this company by way of Yelp after moving to Orange County. The many reviews they have speak to the kind of company they are. The customer care is awesome. The people are great. The work is great. The prices are great. This is how all companies should operate.I destroyed my brakes on my Lexus during a cross country trip to Orange County (Ill blame the wife for this). This situation involved bringing in aftermarket performance parts and multiple shop visits. The Auto Clinic took it in stride without a complaint.Did I mention this is a great company.

Da
Review β„–22

Ive found my new mechanic! Great, fast service at a reasonable price, honest technicians, and a very positive customer interaction experience. Thanks Mobilex!

Ch
Review β„–23

I took my car to them twice and both visit they can not diagnose the problem. First time was at the old location and recently at the new location. I had to take it to the dealership to have it fix. Both time it turn out to be something really simple that they over looked. Their diagnosis fee is not far off from the dealership fee. I don’t think these guys know what they are doing. They should stick to changing oil and rotating tire. I hope they remember to put oil in the engine or tighten the lug nuts your car. Anyway next time I’ll be taking my car straight to the dealership instead of wasting my time with these guy. I don’t recommend anyone going to this shop.

R
Review β„–24

Geoff and the team make the experience of maintaining a car easy. They are honest and give you options on how you want your car maintained. They make the process much easier. I would continue going to them, but now they are so busy its hard to get an appointment! Thanks Auto Clinic!

ka
Review β„–25

Staff is very knowledgeable, friendly, and very helpful. When you leave your car there you dont have to worry about them not taking care of it . You can tell they are passionate about their work and enjoy doing it. That makes all the difference in the outcome of your car. I highly recommend this shop!!

kh
Review β„–26

I visit this autocare today and ana was really helpful for my emergency situation..! This place is really good . I ll visit next time here for sure.

Jo
Review β„–27

Best mechanic Ive ever been to. Honest and straightforward. They tell you whats wrong and what it will cost to fix it. No surprises. Worth every penny.

Ka
Review β„–28

1st time customer, I work close by their shopI got to say the team at MOBILEX AUTO SALON know their stuff

Li
Review β„–29

Exceptional service and quality care for my vehicle. Ricardo also found me a deal on new tires! Make an appointment.

Je
Review β„–30

I have been coming here since they started the shop. They never ask me to do any extra repair work and even advised to not do any unnecessary work on my wifes car. Its good to know a mechanic who is both professional and honest. I highly recommend.

Le
Review β„–31

After lending out my Tacoma, it was returned with some wear and tear. The check engine light decided to go on and off as it pleased, was leaking oil like crazy, and it felt a little shaky.I asked The Auto Clinic to look it over and report issues that needed to be addressed. They found and fixed the oil leak, found a crack in the radiator, but had trouble isolating the cause for the check engine light (because of course when I took it in the light would not turn on).With a slew of tests and repairs, my truck was finally ready! They were very helpful, accommodating, and reasonably priced. I was very satisfied and will return.

Em
Review β„–32

I had car service at Auto Clinic twice. I both cases the quality of work was excellent. The adviser, Russ, gave me few very valuable recommendations and his suggestions have been implemented by technicians while they fixed my car. I will always do maintenance of my cars at Auto Clinic in the future. I can give the best recommendations for this shop.Emmanuel Rabinovich, Irvine, California

Tr
Review β„–33

Very honest and helpful. The best auto repair we have ever used! The front office staff is also very helpful and knowledgeable. We take both our cars here and have never been disappointed in the service.

Ch
Review β„–34

These guys do fair and honest work. Been taking my Audi here for over 4 years. I always come back.Higher Caliber mechanics than any Audi/ VW Dealership I have been to. Thanks Guys!

Ka
Review β„–35

I have taken my car here several times for oil changes and once for new brakes. They are always so friendly and do a wonderful job. Cant beat the prices either! I will never take my car anywhere else.

Ga
Review β„–36

I dropped my car off on Saturday, March 9th.Spent $160 on a rental car in order to leave my car at The Auto Clinic for service. It needed the brakes changed, front light changed, air conditioner charged and the usual maintenance service.I was told the car would be inspected and that the technician would call me. I was also told all services would be completed by Monday, March 11th. By Monday at 3:00 pm I had not heard from anyone. I called The Auto Clinic and I was told the car was ready and that they had some recommendations. When I arrived I paid and was given my keys. I noticed the recommendations outlined everything the car needed that I asked them to fix, which they didn’t. The light alert was on when I started the car, which means they didn’t fix the light bulb. I waited another 1.5 to be told by the Manager Ricardo that nothing was done. He said sorry. When you bring the car back I’ll see what I can do!

Ti
Review β„–37

When it comes to taking care of the necessities, such as a scheduled maintenance like an oil change, brake service, or a transmission flush lets face it, we dont all have enough time in the day even if we have the tools and the garage. But for those of us who are still auto enthusiasts, even if our day job is not working on set for Shade Tree Mechanic, we tend to be picky about who we let work on our cars. I am talking to all of you Porsche, Audi, and BMW enthusiasts.I first discovered this little tucked away spot when I relocated to Southern California, and lucky for me it is probably the best crew of German mechanics I have ever met. I am the guy who purchased an Audi Quattro from a dealer and not a week later had the bumpers and panels off and yelled at the dealers service department for the shoddy way that the car was assembled and also over all of the missing fasteners. Yes, I am that guy. So when I try out a new shop I am always hesitant. But this shop is great. Their attention to detail has been flawless, and up front at the counter they are professional, courteous, and never impatient. It is clearly obvious that they love what they do.

Al
Review β„–38

I have brought my Audi in to this shop more times than I can count and they have always looked at it and advised me on what needs to be done. So far, for this service, they have charged me absolutely NOTHING. That is how awesome these guys are. Even when it was being towed away because these guys couldnt save it this last time (had to go to the dealer; boooo!) one of the reps came out to check up on me and gave me some more information about what I could expect next from the dealer. These guys are honest, helpful, and amazing. Thank you, Auto Clinic, for all of your help.

Ro
Review β„–39

Genuine and quality service at a fair price. Highly recommend

Vi
Review β„–40

Good owner and they do small work for free too😊

Se
Review β„–41

Any day would prefer to take my car for service here, a bit difficult to spot the workshop, so had to call multiple times before reaching. Customer service and technicians are good

El
Review β„–42

Ive taken my car to The Auto Clinic several times, and Ive always felt like they did a good job, were reasonably priced, and treated me fairly. Theyve always been very welcoming and given me good advice on my car maintenance. Additionally, theyve also been extremely accommodating with my schedule.

Br
Review β„–43

What I can say about them is honesty, which is very rare in Auto business in my past experience. They let you know their honest opinion what needs to be done and what can wait. I am very glad to find them near by me.

Fr
Review β„–44

Very friendly and professional staff. I saved several hundred dollars in comparison to other shops around the Newport Beach and Costa Mesa. The dealer couldnt fix the problem for two years. I had a very slow oil leak on my BMW 545i. The Auto Clinic found the problem within an hour and told me it was a very simple fix. It only costs me $870 in comparison to the other independent BMW shop that quoted me over $2,000. I recommend the Auto Clinic for their ethical and professional integrity that really show in their demeanor and their workmanship. Thank you again. (Return Customer)

El
Review β„–45

Reputable business that has the customer always in mind. I find the owners to be honest, reliable, and truthful about what they find and what they will perform. Would really recommend for all future customers.

An
Review β„–46

Auto Clinic is a place where I can trust the mechanics with my car. They are very honest about the work that the car needs. No surprises. Their rates are reasonable. I highly recommend them to all my friends.

Lo
Review β„–47

They are all very friendly and professional. My mercedes wouldnt start and i took it to a different shop b they kept it for a month and couldnt figure out the problem. I towed it to The Auto Clinic and they found the problem within a day! They charged me a very reasonable price and i got my baby back the same day. Im bringing all my cars here!

Ha
Review β„–48

Brought in my 2014 Lexus ES 350 for an oil change and they got me out of there in 45 min. No hassle and price was great. Couldnt ask for better service! I will definitely be bringing in my Mercedes for more complicated service.

S
Review β„–49

Make sure to ask them to save the part and show it to you. Surprising how auto repair shops dont do that these days. That way you have more assurance that part actually needed repair - sometimes it just needs cleaning.

Ye
Review β„–50

Great shop and just as important, great people. If you find an auto shop that is both honest and does good work, then youve found yourself a gem and that is what The Auto Clinic is.

Ma
Review β„–51

Fixed up my wifes car. Good service, poor location and parking though

Ra
Review β„–52

Let me know when you get back in business.

Ka
Review β„–53

I wish I could give zero stars for Auto Clinic with the new management. Had been a happy customer there for years. Unfortunately, they have had a recent terrible change in management, and the new manager (Jospeh) has no clue about customer service.I have recently had to take my car there 4-5 times for leaks. Every time, they diagnosed and claimed to have fixed the issue, only for me to learn the next day that it is still leaking. Over multiple visits, I think they have charged me over ~$1K in total (dont have the exact amount handy, should be in their system), and the car is still leaking. So had to take thecar there yet again today, and the new manager (Joseph) would even refuse to put the car on a rack to see where the leak is actually coming from, and he told me (and these are his exact quotes): I would have to charge you to put the car on the rack (despite all the money they had already charged me over multiple visits for essentially the same problem), and do you expect us to completely seal your engine?! (no, but I do expect you to properly diagnose the issue for which I brought the car there to begin with, correctly identify the source of the leaks and properly fix the problem after 4-5 visits and all the repair money charged). His main technical guy (Thuc (Tuck) who I think was the previous owner/manager) was still willing to look at the car again and see where the leak was really coming from, but Joseph would not allow that and asked me to leave when I requested to talk to Tuck, and when I insisted, he called the police who came and after talking to both Joseph and me, suggested that it would be better if I leave and file a BBB complaint instead, possibly followed by a small claim court. If they treat their old time customers like this, imagine what they would do with their new customers!

An
Review β„–54

I agree with recent reviews. I used to be a fan of this shop until they lost their conscience with new management. Be very careful.

:/
Review β„–55

I like this place. I went to others they give me wrong price. But them is nice price.😊

Ja
Review β„–56

Great service...they worked on my 99 Lexus SUV. There prices are fair and Russ is extremely personable.

De
Review β„–57

This place is amazing, they did a wonderful job taking care of me. Would recomend to anyone!

Sa
Review β„–58

Best mechanics Ive found. They stand by their work and does a great job at a fair price.

Mo
Review β„–59

Love this shop: I live in LA but I journey down here for service because of the integrity and fair prices.

Ju
Review β„–60

I take my Acura RDX here for every oil change. Theyre always helpful, friendly, and go out of their way to provide service that builds trust. The kind of trust you want to have in a mechanic! Who doesnt want a mechanic they know they can go to whenever they have problems? :)

Su
Review β„–61

Quality service, professionalism and affordable prices

An
Review β„–62

Honest guys, honest pricing. Skilled workmanship. These guys are so busy its a pain to make appointments that are always at least 3 days out.

De
Review β„–63

I needed to get my daughters VW Jetta prior to her and her Mom driving across country. We live in Northern California while our daughter was in Irvine area and I did not know any Auto service professionals. Found Sergei via OC Autosites, spoke with him by phone and exchanged several emails. Sergei and his team did an excellent job on the Jetta at a reasonable price plus made recommendations on changing the type of oil. Net result was that the Jetta performed well on the cross-country trip and oil burning has gone away. Also, my daughter really felt comfortable with Sergei and his staff. I definetely recommend Sergeis work.

Jo
Review β„–64

Excellent quality of work and customer service.

Ro
Review β„–65

Trust is hard to achieve. I TRUST these guys.

Jo
Review β„–66

Always best service at auto clinic ;)

Hu
Review β„–67

New managements are horrible. I wish zero star was an option.

Va
Review β„–68

Lot of staff changes here and the oil change price has gone up too but they do an awesome job

Lo
Review β„–69

Very Friendly and Honest.

Ch
Review β„–70

Honest, friendly, reliable service, always!

Ro
Review β„–71

Super kind people

He
Review β„–72

Professional workers and kind

Me
Review β„–73

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KJ
Review β„–74

It is an honest Korean repair shop. I recommend

Jo
Review β„–75

Good service and attention

Information
51 Photos
75 Comments
4.5 Rating
  • Address:16101 Construction Cir W suite d, Irvine, CA 92606, United States
  • Site:http://mobilexautosalon.com/
  • Phone:+1 949-300-5535
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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