Brought my car in for some paint issues on the top on my fusion. Gary and Kelly were absolutely amazing!! Just the nicest people you’ll ever meet. They gave me a quote and got my car in just a few days later. When my car was done I went to pick it up and they did an absolute amazing job!!! And my car was beautiful and cleaned and all ready to go.I would 100% recommend Evergreen Auto Body to everyone. Best place ever.

I took my car to Evergreen after a small accident and they were very kind on the phone from the first time I called and every call after. I really appreciated their texts that updated me on the status of my car and after looking at the car someone called and walked me through it. Each time someone called it was always the same person who was very kind and knowledgeable. I would most definitely recommend them to a friend.

Excellent job on my truck, I cant thank you guys so much.

A complete repair of some serious rear end damage, they had to remove the hybrid battery, I have a Ford Fusion, and replace it after repairs. They did a fantastic job of orchestrating all of these matters without any worries on my part. When my car was returned to me in perfect condition even being cleaned and waxed.Jacob and this team did a fantastic job of keeping me informed throughout the repair process and I can’t say enough about their professionalism. This is the second car I’ve had repaired by them and they will always be my first choice.

Very easy process, drop off the car, get rental car, drop off rental car and get my new car back! Effective communication, on-time repair! Thanks to Ron! Very nice!

Everyone was super friendly. Gary helped me out. I got the emblems changed on my Audi. They charged a reasonable price and did a great job. Most auto body shops didn’t give me an appointment because it’s a small job but they gave me an appointment the same week. The job was done fast.

Excellent experience! Communication was great, they were excellent advocates for dealing with the insurance company I’m getting the work done. Very happy highly recommend to everyone!

An awesome experience working with Jacob what I liked also if that didn’t need to come in for an estimate he gave me an estimate over the phone based on my Vin number awesome business will come back again

Exceptional experience! High quality work done quickly, and great communication through the process

Fantastic! Fair quote, quick communication, great repair, fast shop time = wonderful experience!! The crew here all make sure your repair is handled professionally from beginning to end.

Very friendly and kept me updated. I’m very impressed by their work.

Kind, helpful, easy to work with, great customer service. Explained everything. Did a good job.

Restored my car to like-new condition after a tree fell on it. Staff is very communicative and quick. Can’t recommend enough! Will absolutely refer friends and family.

I would highly recommend! Very professional, excellent communication from start to finish! Friendly and responsive! I will go there again next time I need work done!

From the moment I walked in to Evergreen Auto Body in Issaquah I was welcomed with excellent customer service from Andrea and then approached immediately by Gary. He is very knowledgeable and professional. They also arranged a local car rental company to come and pick me up and take me to rent a car while my car was in the shop. I liked receiving texts regarding my repair status and the estimated time of delivery was on target.I would highly recommend EverGreen Auto Body in Issaquah for any body repairs to your car.

Always great work and pleasant customer service.

Quick, took care of everything. Could not ask for a better experience!

Top notch team!From the office to the repair guys, Im completely impressed. They cared for my 260K mile Road Warrior VW Diesel like it was a Bentley.Maybe its not worth getting in a wreck just to meet the team, but in the event you do have a wreck, this is a great team to call.

Awesome service. Very professional approach. Timely updates on the repair work progress. Kudos to Ron!

Ron a his crew made it fast, smooth and cost effective. Truck turned out amazing!

The work was completed quickly and was done well. Everyone was a pleasure to work with and all were very efficient in their communication with us.

Great job replacing a door and fixing several spots of from. Gary and the lady at the front desk were great too.

Jacob handled the repairs like a boss! Excellent communication and great quality of service.

Gary was outstanding to work with and our car looked brand new when it was done on time! Highly recommend Evergreen Auto Body!

Professional and friendly great service and the work looks like new.

Love this body shop. Great service. Andrea at the front desk was always polite and jacob the estimater was awesome. Repair and paint were perfect. And resonably priced

My hat is off to the entire staff at Evergreen Auto Body. Not only did they do a phenomenal job on the neccessary body work, but they went above and beyond to ensure an unrelated issue was addressed and properly repaired. They had my back and went the extra mile to assure my satisfaction. I would highly recommend Evergreen Auto Body. Thank you Kelly, Gary, Ron and Jacob.

I had a wonderful experience working with Evergreen Auto Body. They were very kind and very competent. No one scolded me for denting my brand new car on the fourth day I had it. Gary was delightful and so helpful. I got my car back three days early. They arranged for a rental car for me and had it ready at their place when I came. Gary negotiated with Allstate and that was very helpful. I highly recommend their service!

Very timely and professional

Got me in quickly. Gave me an estimate of completion date, which was spot on! Truck looks like brand new.Worked seamlessly with my insurance company.Very very happy customer!Thanks Gary so much!

Parking isnt so good hope repairs are worth it.

It was on our list of preferred shops from Amfam/Ameriprise insurance and they did a great job on our Highlander. Repair took a little over a week.

Just needed new bracket for rear quarter panel

I was surprised that they finished early then expected. It looked great!

I had a great experience working with Evergreen Auto Body esp. Ron and the front desk.They were very kind and super knowledgeable.They did an excellent work on my odyssey and super quick scheduling though they were super busy.. thank you for taking care of my car...

I have worked with Evergreen Auto Body a few times now. They are very professional and have competitive pricing. I have dealt with Kelly Toby who is always a pleasure to work with. She always makes certain before you walk out the door that youre fully satisfied. I always refer family and friends to them!

This review is protected from being removed under the Consumer Review Fairness Act as well as the Consumer Review Freedom Act please do not break the law anymore by removing my legal right to the following statements.This review is to warn and let everyone know about such terrible experience I went through with auto shop. I brought my brand new car in his shop on August 16th, 2017 (wednesday) to get my roof wrapped & my windows tinted. He gave me the total price & I agreed. I was scheduled to pick up my car on August 18th (friday). I got there at 11:30 am but car wasn’t ready and while waiting, (the owner) mentioned that there were lines of bumps under the roof wrap and confirmed that it was a MANUFACTURER PAINT DEFECT and not a debris and told me I had to bring it to Subaru. I paid him off & took my car the same day to Subaru. 2 representatives and one of them is a 3M certified worker in the Subaru service department inspected my car and noticed deep scratches on both sides by the front side mirrors, a dent on the roof & folded headliners. He said they want the wrap taken off so they can inspect the “paint defect” so I called Jess immediately and he told me to come in Monday morning so we can figure it out. August 21st, 2017 (Monday) I brought my car in and spoke to owner (at that time he was already talking to the Subaru service reps) and he told his staff to bring my car inside their garage. Then 20 minutes later, he came out telling me it’ll take awhile to get the adhesive out and that it might just be a clear coat that caused the line bump on the wrap and told me to just come back later. At that time, I was thinking that they already got everything taken care off. When I came back to pick up my car, he wasn’t there so his staff gave me my keys. The wrap was off at that point and I saw more damage by the antenna (pointy bump probably caused by a tool that poked the roof while taking the antenna off). I called owner right away & he denied all of it and started sounding aggressive over the phone. I took the car back to Subaru and they said they don’t see any paint defect at all. (NOTE: but all the scratches, dents & folded headliners still there) Subaru confirmed it wasnt paint defect & that its definitely caused by such poor application on the wrap & window tints. IT WAS NOT A MANUFACTURER DEFECT and if it was it would be fully covered by the brand new car warranty. I then called the owner & told him about what Subaru had told me and he still denied it. He then tells me that I scratched my OWN car to get money off of him & his business. He started threatening me saying he has his own lawyer & that he is a very powerful person.I went back Monday afternoon to Extreme after I took it to Subaru to resolve the issue and show them all the dents & damages. owner and 3 of his staff are there. owner told me I had no right to record or videotape anything going on inside his office. He told me he had high connections and lawyers to deal with people like me (with high tone of voice). I felt threatened being there. P.S. one of his staff named Chris had mentioned that he did see the dent before I left the shop and I mentioned that to owner and all he said that it didnt matter what his staff saw or said.I have been stressing out about all the damage & stress this has caused me. Its a brand new car and according to Owner I scratched & dented my OWN car just to get money off of him and ruin his business. Why would I go through such big hassle like that when I make enough money? All I wanted was to get all the damage fixed but owner didnt want to resolve the issue. I really feel harassed and threatened. I had to lower my pride while talking to him because I was honestly getting scared but after I had a conversation with one of the previous victims, I had the courage to post this honest review.No way joseCHECK YELP FOR MY FULL REVIEW. GOOGLE REVIEW LIMITS LONG REVIEWSPLEASE DO NOT DELETE THIS REVIEW. I HAVE THE LEGAL RIGHT FOR THIS REVIEW.

The process was smooth sailing. They were done when they said they were going to be done.

Awesome people and great experience. Had a dent in the front and back of my car, and it was fixed quickly. Additionally I had paint all of my back seat and they Evergreen removed it free of charge!

My car looks beautiful!!!Thank you!

Fast, friendly and great communication

Worked with Jacob on getting an estimate for my car through insurance. He was very knowledgeable and easy to work with. He made the process simple. I highly recommend Evergreen!

Best auto body work anyplace! These folks are kind and very thoughtful. They do excellent work. We will only ever get work done at Evergreen!

Good quick work - straight forward in and out

This is my second time getting my car repaired and I always get great customer service from Ron. The repairs are top rate and I got my car back like new. Thanks for the great service.

Seemed like a simple job. Detail the car, fix a side mirror, window, windshield, buff some stuff out.I get there 5 days later, on time and past what the insurance pays for the rental. I was told the car is ready, but when i showed up, the side mirrors had not been touched.I wait 30 minutes while they waste my time and handle the side mirror. I leave.There were clear mats on my floorboards they said to leave on for a couple of days. I peal then off, and my floor mat is missing! I inspect the rest of the car and i have covers for the power chargers missing also.Now, Gary is a good guy. He didnt argue, just ordered new items. But i have to go back 3 times and eventually drop my car off for another full day to get the final repairs done.Dont forget, these guys own and use RAD for the detail work, and are part of the Evergreen dealerships. So this is a total failure at all levels.

Very fast and excellent service. The

Everyone there is absolutely amazing. The staff keep you updated and they do beautiful work. Love this place!!

Absolutely horrible. Office Manager has no etiquette. Thery are so busy that they would not give damn if you took your business elsewhere. They DO NOT back up their work. I would not recommend this place. I guess they are popular because of their location.

This team is great! Friendly, great work, and super quick! Thank you for taking care of my car and my family!

Ron was very professional.

Ive had my car repaired at this shop several times (always a rear end collision) and theyve done an excellent job with the body repair. Very professional, and they take very good care of the customer. They can arrange for rental car pickup (with great rates) and are an Allstate Insurance Good Hands preferred provider. Their body shop rates are not the cheapest, but they do quality work.

Quick service, car looked great! Worked hard with insurance company and went above expectations. Thanks!

My car looks brand new. The paint match is perfect. The shop is absolutely amazing at communicating their progress. The repairs were done within their time estimation even through it needed some additional unseen repairs.

The staff at Evergreen were professional and friendly. They came in right at their bid and had my car done a day early. I would highly recommend them to anyone that needs body work done to your vehicle.

Top notch. Ive done business with them before.

Office coordinator was very professional and the prep and paint work was amazing!

If it was possible to select negative stars the rating would be -10. Evergreen had our Subaru for over two months to fix significant damage caused in an accident. The communication from Evergreen was like trying to pull teeth from Nov 2018 - Jan - 2019. In order to get a commitment to when the vehicle would be completed and returned it was necessary to escalate to our insurance company. Once updates were provided it it was discovered that Evergreen outsourced some of this work and in the process the tow truck used to move the vehicle damaged the car further and when the engine was hoisted they dropped the engine causing further damage. After 2 + months of back and forth we requested that Evergreen reimburse our $500 deductible after they told us they would make it up to us for the delays and additional damaged incurred but then at the end refused to pay. I would stay as far away form Evergreen as possible.

Got rear ended and got my car fixed there. It was a delightful experience. They went above and beyond to make sure I was satisfied. Would take my car there again.

This has been a 3 year problem with this body shop. I took it here because the dealership I bought the car from recommended it. They took a week to fix my car but then reused damaged trim and did a crappy paint job. I brought the car back to have them fix the crap job and it took another week but wasnt perfect. Then 3 years later my trim pieces come off so I have to go back and have them reattach them and now the paint job has failed and is corroding under the paint so I am out of a car for another 3 days and they are being snotty about it. I dont live near this place so coming here is time consuming and difficult. Not only that but the only rental car they were willing to put me in was something half the size of my car and now I have to try to squeeze a car seat into a tiny car because they wont cover anything else. Poor customer service and crappy business. DO NOT GO HERE! Update- still crappy paint job and they tried to reuse door guards that they had taken off and since the glue was gone they came off. The one up side is that they are trying to make it right so I am changing my rating to 2 stars for the effort to fix their shotty work and because they are replacing my door guards and fixing a chip on the paint that wasnt from them.

I wish I could give zero stars. I have honestly never experienced worst customer service anywhere else. I never write reviews but the rude, condescending and complete lack of respect/customer service deserves warning before considering.

Tree fell on car, Evergreen had it looking brand new in no time. Fast, communication was superb, fantastic job and a smooth transaction.

I get my car brand new back. They did this in 2 days. Quick and nice.

Gary is great. I am in the insurance industry and personally take my car to evergreen auto body.

My 2010 F350 Diesel truck, with only 56K miles on it was rear ended at a stop, bending the frame and wedging the BMW suv that hit me so firmly that it took two tow trucks to pull the vehicles apart. My truck was towed to Evergreen Auto Body for consideration of repair or write-off options. One option, to have a new frame built would have taken 8 weeks, however Damage Evaluator Gary Prather and his technician worked wonders and managed to correct the bent frame, replace damaged parts and wiring, repaint the truck bed and do it in 3 weeks: a week earlier than projected. The repairs and repainting cost $6,700 so the truck took a substantial hit but it left Evergreen Auto Body looking brand new thanks to the excellent care and service at Evergreen.

Never going anywhere else. Fantastic service and 2nd to none quality.

BEWARE: estimates by appointment only, and appointments are only available at very few select times during the weekdays, with several days wait - no matter how big or small the estimate may be.

WORST EXPERIENCE ST THIS BODY SHOP EVERIT WAS MY BIGGEST MISTAKE TO TAKE MY CAR TO GET IT FIXED THERE.FROM THE GET GO THEY DELAYED MY VAN DELIVERY DATE BY FEW WEEKS AND EVERY TIME I HAD TO CALL BACK AND CHECK IF IT WAS READY FOR ME TO PICK UP. AFTER I PICK UP THE VAN MY SLIDING DOOR WAS NOT WORKING AND MISSING A GASKET ON THE HEAD LAMP. I TOOK IT BACK IN AND THEY SAID IT IS NORMEL WEAR TEAR.I REQUEST ANYONE WHO IS CONSIDERING NOT TO USE THEM. WORST CUSTOMER SERVICE. SO SAD.

Had my truck in twice and cant say enough good about them. Excellent quality and very professional.

Personalized, professional, and has a courtesy shuttle for nearby drop offs!

Excellent

Extremely rude and unprofessional. Decided to take my vehicle somewhere else.

That’s the worst service I never had before.

Unfortunately, I have been here for crunching my car more than once.....but the fix it, like it never happened, do a great job, and work with your insurance....mine was snow, and a poorly marked post....😝😝

Heavy, fast service