This is NOT the place to go if you are looking to purchase a vehicle!! These are the MOST unprofessional people I have ever dealt with. Very very rude and do not care to hear anything you have to say or answer any questions!! Do not go here!! What a rip off!! You end up paying WAY over the value of the vehicle!!! then once you make all the payments you still have to buy the vehicle!!!!!

Do not explain the very high interest rate on purchase also this is a lease not a purchase american financial is who they finance through and they are horrible a very rude cant wait to get done with them all they care about is making commission. Will never buy from them again

It was great. Stuckey was helpful.. cool guy

It started off with the guy opening the door for me which was very sweet. Miss Amanda and Mr. Chapman made my visit such a wonderful experience. Everything was quick and easy. They let me test drive a coupe vehicles and gave me great options. I was very pleased and would most definitely recommend them to anyone looking for a car at a great price. 👍

Youre not financing car to buy like at an actual dealership. You are leasing the car until the full car payments are made(19,*** whatever car cost) and then if u decide to buy you still have to cough up thousands more to officially buy the car. They hound you after one late payment and tackle on late fees(which adds up to a damn car note in itself). Be Careful and read paperwork. FYI.

Be sure to take a crystal ball to see into the future, if not youre in for a rude awakening! Was getting paid bimonthly at time of purchase. Because I didnt know I would get a new job a year later paying monthly, they harassed me every two weeks. When I explained that I no longer get paid bimonthly, I was told you signed that you got paid bimonthly and thats what we have to hold you to. Again I explained that I have a new job that pays once a month! They were not hearing it!!!!!!! Almost done paying now it quit on me ON the train tracks but they will help me with a side loan if need be. No thanks, I want to keep my side. Youve already taken an arm and leg!

Place does not sell you a car. You pay more for 2014 nissan a month than a Range Rover. Plus, you car is not yours when you pay 100 payments. You have option to buy if you pay 3k more. They say that they are a program for you to increase credit score. They pray on the poor peoples ignorance to take advantage of poor people. They will take your car as soon as you miss a payment and still make you pay full amount you owe while they put your car back in circulation to release. They will never say the word lease to you in person. Should be prosecuted for fraud

So far everyone has been as pleasant as can be... If I have questions they are answered within minutes... I have only had my car for about three weeks now and not a single person was rude to my husband or myself.... Love this car dealership

This is the most unprofessional place the corporate office in Memphis latosha is the rudest she says she does not answer questions she does all the talking miscalculated a payment of .92 cents and going to charge my account 30.00 late fee..there is no supervisor or manager there no more..I am going to turn this to bbb..since they are very rude and hang up the phone during conversation..

The manager and all sale persons are so so professional, and very helpful, if anyone dont care for this place something are very wrong, like anything else you have, you pay for what you have...God Bless

Mr.Sam and Mr.Chapman was very nice and helpful gentleman. I got the car I wanted with a good down payment. I am really enjoying my car and would recommend anyone to go see them to buy a car. I felt very welcome for the time I walked in until I left with my car. So go check out Mr.Sam and Mr.Chapman. Very nice gentleman. And you will leave happy.

Sam and Chapman were so welcoming and helpful with putting me in a car! They work fast and very productive! I would recommend them to anyone for their car inquiries!

The vehicle was great and gave me no problems for the 3 years I had the vehicle. But it wasnt explained that the vehicle was a lease. You lease the vehicle for 4 yrs and 4 months. Once you pay your last lease payment you will get the option to buy. If you cant pay the full amount then youre just out of luck. I cant blame the company because I should have read the agreement thoroughly before signing. PLEASE READ THE AGREEMENT. And if you decide not to keep the vehicle they tell you that you are still responsible for the balance left for the 4 yrs and 4 months. The representative stated they will garnish the payment from your employer or federal taxes. I wouldnt recommend anyone to go to AMERICAN CAR CENTER. Yes its easy to get approved and didnt take long with the paperwork but please make sure you ask questions and get a clear understanding before signing anything. Of course the salesman is not going to tell you all of this because theyre just doing their jobs.

I just love the warm welcome of service when I enter American Car Center Mr, Chapman was so polite and assured me with so much great experience in picking them to purchase a car

As an identity theft victim, its been almost impossible to get financed for a car. I stopped in half expecting the same answer as before, and for the first time in my buying experience, I was treated like a customer, not someone a salesman didnt want to deal with. With a small down payment, I was approved within an hour, and for a car I can be proud of.Everyone from my salesman to the finance dept made this an experience Ill point people towards for a long time. Thank you guys and God bless.

When you are done paying for your vehicle they still add a extra 4,000 to you before you actually own the car. You think you rent to own but you are only leasing. If you wanted to trade that vehicle in for another one your payments start over. Its just misleading, because they dont tell you upfront, but it do be in your paperwork. Read EVERYTHING BEFORE YOU SIGN THE DOTTED LINE

DO NOT SHOP HERE!!!!! They sold my fiance a vehicle with a bad motor that went out in less than two months. When you try to contact the warranty department they never answer the phone or return calls when you leave a message. If you have an question or concern regarding your vehicle, they are very rude and unprofessional (unless you are calling to make a payment), especially the sales reps (i.e. Sam at the Jackson location and agents over the phone). They do not properly inspect their vehicles and do not want to hold up to their end of the warranty. Worst place to get a vehicle you do better purchasing a vehicle on the side of the road because thats where you will end up doing business with them. If I could give them no stars or negative stars I would. If you dont have the approval rating at conventional dealerships go anywhere else, hell try Drive Time.

Mr. Joe and Mr. Chapman are great. If you need a new car go see them. They really prove that there is no I in TEAM. Team work makes the dream work and this team at the Jackson MS location makes your dreams come true.

I have been trying so hard to get a car and no one else would accept me or approve me because of me having an old car on my credit and when I say I came to American Car center and they took care of me within a matter of minutes and I was so satisfied with my car And when you go ask for Sam AKA Santa Clause and make sure Chapmon is in your corner and you will drive off the lot with a car!!!

Mr Chapman is one of the nicest people you will EVER come across. This includes professionally AND personally. I will admit he does have a weak spot...he goes out of his way to treat those he interacts to with like family. I have been dealing with him for over 30 years and have as of yet to walk away from a d deal feeling like I came up on the bad side of a deal. Stop by and get to know him...youll be very glad you did

Staff very unintrested

They Are Very Unprofessional. If You Reach Out to them They never return your call,You have to constantly call. And when you finally get in touch with someone they put you hold so you can speak with your representative but it seen as your representative never in the office.🤷🏾‍♀️

I had a wonderful experience with the company, everyone was very respectful and very helpful and work with me to purchase a car with a low down payment, low monthly notes. I will recommend American Car Center to anyone who looking for affordable reliable vehicle. The customer service is Awesome. Thank you.

Dont ever & I do mean ever buy anything from here. I was happy at 1st until I got hurt on my job & had to miss two weeks from work, I havent ever missed a payment in 3yrs so I thought that Ill be good I called them to get on their hardship program that they say they have. Only to be told that I need to make a payment or they would cut my car off & thats exactly what they did so after that I went to go trade the dam thing in, now heres where the fun begins after I called & got the pay off & had my new truck from another dealership they added another 4000.00 to my car

Chapman did an amazing job! Very nice and professional. I would highly recommend this dealership to anyone looking for a great deal.

Horrible horrible company called me every single day a that car messed up the contract and tried to make it my fault texted me every day threatened to disable the car just a headache

I was very please with Chapman and Sam they help me out at a time in my life when I was told no they said yes and help me to the fullest very nice gentlemen I am very pleased

Sam and Chapman did an amazing job! Very nice and professional. I would recommend this dealership to anyone needing a vehicle with limited options..

I ABSOULTLY love this place. The staff there are friendly. I got my car within hours. Highly recommend. Mr Chapman is the best!

Poor customer services payment center, the young lady in the opened booth very Polite and Courteous.

Didn’t seem to be interested in helping at all I asked about a price on a car and he just threw out between 15 and 19 thousand on their cars. I would not recommend them to anyone I know 👎🏻

I went in and spoke with a man named Quentin and he took very good care of me . I shared with him my situation about being car less and he said oh we gone get you in something today. At first I just thought he was just talking but guess what? I left out in a 2017 car. Go see Quentin I promise he will get you approved 😀

I am so excited about my new car!!! Quint and Chapman did an Awesome job on getting me taken care of and it was an easy process. Thanks guys and I would recommend anyone to go to American Car Center!!!

Mr. Sam and Mr. Chapman will go out of their way to help You get in a reliable vehicle. Best experience ever purchasing a car.

I am so glad that we have a dealership like American Car Center in Jackson. After being turned away at every other dealership in town, I thought I would never be able to find me a dependable ride and rebuild my credit all at the same time. Luckily, I decided to go to American Car Center after seeing one of their commercials on TV. I was able to get a vehicle that came with a warranty and free oil changes. Now Im able to get back and forth to work and take care of my family. Since they report to the credit bureau, Im also rebuilding my credit at the same time. Thank you once again guys down at American Car Center!

Worse company ever!!!! Go else where for a car, they are unprofessional, they don’t like fixing their cars, you have to call a million times to get someone but when you’re late or they want some money they call you right away with no problem, YOU CAN NEVER GET IN CONTACT WITH A HUMAN BEING EVER, and they are NEVER on one accord!!

American Car Center is the biggest joke of a dealership. I’ve had nothing but issues with them and the car! They sell, no excuse me LEASE vehicles WITHOUT disclosing said info for one thing, don’t want to fix problems with the cars they sell. They take advantage of good hard-working people that have gotten themselves in a mess with their credit and are trying to get back on their feet and get things back on the right track. They advertise that the vehicle is under warranty and then when it’s time to fix something that’s under the warranty they ignore your calls and will not call you back. Oh but the finance Dept will call wanting their payment without fail. I will NEVER buy another car from them and I will tell everyone that’s considering it DO NOT PURCHASE (lease) ANYTHING FROM THIS PLACE. Also I would like to add the newest BS they have done. Palmer is the manager of this “fine establishment”. My husband finally gets this rude man on the phone after many calls there and many messages left. My husband who’s clearly as aggravated and fed up with this place as I am proceeds to tell Palmer how he feels about being ignored and not having his calls returned. Palmer who obviously can’t take the truth being told to him HUNG UP THE PHONE ON MY HUSBAND IN MID SENTENCE. I’ve NEVER had such a horrible experience with a dealership or manager of said dealership. I own my own business and would NEVER hang up on a client no matter what they are saying to me. It’s bad business and extremely unprofessional. What I find hilarious is that when I post a review online I get a response from management saying they would like to discuss my issues at my convenience. No longer needed I solved the problem since they wouldn’t. I took my business elsewhere which is exactly what I told them I would do if they wouldn’t do something. Do not I repeat do not buy a car from these rude unprofessional people.

Great customer service !!! Excellent help with approval process

See Kevin when you go... Honest to the point and open book... It was one of my best car shopping experiences

I love Chapman he is an amazing person. My salesperson was Mr. Joe Smith he was a great salesman!

Chapman is an awesome guy! He took his time to make sure I was satisfied before I drove off in my new car!!! I recommend you come see Chapman @ America Car Center Jackson Ms.

American Car is a “horrible” car place! I will not advise anyone to go there to get a car the customer service at the call center is a joke I thought it was ran by a circus! I have a account manager name Katherine Boyd she talks to me like I am one of her hood friends.... I have tried to speak with serval supervisors and managers about her poor customer skills I have told them to pull my calls with her serval times no one have acknowledge to honor my request, they act as if Katherine Boyd is doing a amazing job! Customer Service is not important to this company but they want your business something needs to be done!I hope corporate or someone will reach out to me in regard to this issue, if not I will contact the “Better Business Bureau” I had to give the review one star rating to make the post, if I could give it a negative star I would!

Sam was great n patient with me he will get u in a car I love my kia forte thanksyou for your great service

Joe excellent customer services will work with you. Chapman awesome general manager

Mr Chatman, was a good salesman to my son Quentin Goodlow. I would highly recommend him to family and friends.

My experience includes asking for a partial payment and extend the balance to next payday (2 weeks); on the 12th day my car was turned off at 1:30 . No phone call or message or warning . Lunch break for me is 2 til 3, imagine the surprise when I discovered my car off, phone number blocked ...after three or four emails, they finally enabled my car so I could go to the bank...they are very unprofessional, at least my rep is . Jennifer...business days end mostly at 5:00, but she takes this so personally

Joe & Chapman were awesome!!!! Both had great personalities & made my visit very comfortable & worry free.

The fact that they never tell u your not buying the car your leasing it is very shady business. I advise you not to go to these very unprofessional people. WHAT A RIP OFF

Chapman was so amazing! He help me get a car after all!!! I am so happy with my purchase. Thanks American Car Center!!!

Chapman was really great & quick with the process of get me a car, also he have great customer service skills, very friendly and polite👍👍

Great salesmen. Awesome service

Very helpful, efficient and professional service. I would definitely recommend this company to anyone.

Chapman was awesome and he has bad sense of humor (but hes hilarious) Great guy to work with

Chatman and Quitt are the best car salesmans I have ever meet. I got the best deal for my car. I recommed everyone to visit American Car Center Jackson!!!

Never have I had a bad experience like this. I purshase a car and only had it 14 days total due to it being in the shop. I paid my first car note. And when it was time for the second one I still had no car. Chapman drove to get me another car after about 2 weeks of complaints of me not having a car. Once they got me a new car. They asked for the second payment. When I didnt even have a car. And on top of that I had already brought a $400 tag. Which with the new car I would have to repurchase a new tag. And on top of that with no car I lost my job. I would never advise anyone to get a car from here.... EVER

All i want to say is believe what you read these people are telling the truth about this leasing deal. If your looking to lease this is the place money down and driver license you good to go but in the end of your payments you dont own that car just remember that....... Dont be like us

I like to thank Chapman @ america car center on my second vehicle i wont choose no other place to get a car. Go there they will get you in a vehicle

Salesman are helpful and friendly, work with you to get you in a car you want.

I really appreciate the experience that Chapman gave me on the purchase of my new Chevy Malibu!!

I regret buying a car from there within my first two months of having the car it cut off on me multiple times they checked it and couldn’t figure out what was wrong and sent it to Chevy. Chevy fixed the issue for like 4 months now my car back to doing the same thing. As well my case manager Katherine was rude and so unprofessional we had several words now i have a new case manager but i will never in a million years buy another car from them. I would rather walk instead.

Had a great experience with Kevin and the family there great place to go

Unlike Joshua Hooker when they found out i was gay they gave me a better deal!! And the Bald General Manager took me to dinner!!! First class service!!!! awesome place!!!

This is the worst company that I have ever dealt with in my life. I had a family emergency come up and I was a week and a half late on my payment and they cut my car off, sent it in for repossession and came and got it within 3 days. I asked them to wait 2 days because I had the money, and that is when I got paid. And no luck. Now I have a repossession in my name for no reason.

Always good friendly and courteous service love this dearlership

Friendly service and they work hard to get you in a reliable car.

Well the service was great,, the cars are great as well,,, on thing im puzzle about it the fact that I was told by one of the guys who sold my friend a car since i referred him to America Car Center I will get a check for 100 dollars in 2 weeks well its been over a month still havent got it!!

I bought a car from this place in February 2018. It has been in the shop 6 times and I have paid out of pocket to get this car fixed except one. I have asked numerous times to put me in another car because the computer in my car isnt working correctly. The radio loses all saved station and the air goes off and own by itself and sometimes the air doesnt get cold. This is a 2016 Ford Fusion by the way. It also has the motor shifting in the car when you accelerate, not always but sometimes. They finally call me back today and tell me to take it to Car care clinic which I have 4 times and they only have a record of me taking it twice... maybe cause I paid cash who knows but anyway and they want me to pay for a rental car or they want to give me a side loan to pay for a rental car, but still I have to pay for it. I DONT THINK SO ! I HAVE BEEN NICE AND RESPECTFUL BUT YALL CAN COME GET IT. Anyone that is buying a car and wanting to rebuild your credit dont I repeat dont go here. Now my credit is gonna absolutely suck because it will have a repo but Im not paying for a lemon. I have begged and pleaded with these people.Sincerely,A very hurt customer.

Is it true, Dealership does not tell you have to pay 4000.00 for title after all payments made. Skip over this when discussing paperwork.

Great service!! Andre and Chapman are highly recommended!!

A nice friendly guy great service come by to see him

The American Car Center in Jackson Mississippi was so rude and disrespectful to me I went into the dealership and the sales person though I was a woman over the phone. He was so ready to selle a car but when he seen that I was gay he tells me I dont qualify for a car. He told me that peoples like me cant afford a $500 car note when I make $15.00 a hour.

A great place too buy a car vary nice sells people.

Great customer service

This is the worst place to buy a car. People take your money elsewhere!!!!! They are horrible! They dont care if you have kids you have lost your job.. They will not help you. They will turn your car off. Dont do it!!!!!!!!!!!

DONT BUY A CAR FROM THESE FRAUDS.

Will not tell its a leased car,fast talk through paper work and hit you 4 years later at payoff with double the blue book price to get your title!!

Terrible terrible service!! Never and I repeat never buy a vehicle from this company!

The worst mistake I ever made getting a car from here. I got a car from here in December and they did not tell me it was a lease car. I had to find it out from someone else that had got a car from there. They had me thinking I was paying notes to by a car. Never again will I deal with y’all. I would not recommend anyone to go to this place.

Worst on the earth... do not buy anything from them.... take from me its been over a year and they still calling with a rude voice ..I dont gave them no star......

Its a headache to deal with once u almost done paying off your vehicle from the price on your receipt its a $3000-3900 additional that added to your balance

Great service

I never had a prob had my car since Jan 2018 the only thing i wanna know is when can i trade in

Got a good car from great people !! Thank you

Cheap, very sweet people, pretty cars.

SAM WAS MY DEALER HE WAS VERY PATIENT AND WORKED HARD 4 ME

One of the most recommended places to do business

American Car Center help me get into my new car 2017 Kia Rio go see Joe Smith

Never buy car again from here

IT WAS THE BEST

The service was excellent.

Great service easy to work with...

The experience was very professional... Thanks Andre and Chapman!!

Limited selection of automobiles in once your name is run through credit-they tell you which cars you can get;you dont actually get to choose your own car even though they tell you on the commercials, soliciting calls,and even in office that they dont care about your credit; they really really really do

Joe is a very great salesman

Very knolegeable and eager to help

Staff was helpful and available

Got 3 more pmts

Friendly staff!

Very unprofessional

Okay, friendly