The doctor and the staff were all very professional and very polite. The service was painless, quick, and easy. I will definitely be recommending this office to family and friends.Also, with the Covid-19, they take extra measures to make sure everyone is safe.Thank you all so much.
Wonderful experience! I saw Dr. Van this time and she was great. Dr. Hairston and her staff are amazing. Top notch customer service!
This team of ladies were awesome from the first contacting me to scheduling me a same day appointment they rocked. Everyone was so nice and upbeat attitudes my exam took no time at all. I will be returning for future exams thanks ladies for being so sweet from the receptionist all the way to the doc I was pleased. Great job ladies keep it up.
I’m never unhappy about the service I receive when I visit Envision!!! The staff is always great! Great place overall!
This environment is always so spectacular 💜 Dr Hairston is amazing .I love it here 😁
The Ladies were very helpful and Awesome!Not a long wait. Dr. Van explained every procedure and also asked if I had any questions or concerns.
This is the best place I have ever been! The customer service is amazing. I am on Medicaid because of my health condition and I’ve always been treated less than when I was going to see other providers. The customer service was horrible and I was treated bad because my Medicaid insurance. It is the reason why I stopped going to my yearly examinations. Visiting this clinic was very last minute. I found this place on Google. They made me feel like I was a first class citizen. They made me feel important. I’ve never felt more invited, comfortable, wanted and cared about at a clinic until I came here!! I wanted to cry walking out of the clinic today. I even told my boyfriend! I said “For the first time, I didn’t feel like I was Medicaid.” Now he wants to go there and he’s not even on Medicaid!! They accept all kinds of insurance! Lol, I was so happy!
Had a visit this morning to have an eye infection treated. Dr. Hairston is wonderful, very thorough and knowledgeable with a kind approach. She also made sure to help defray cost of treatment by giving me a free sample of one med and giving me a coupon for another OTC med, which I appreciate. Staff is super friendly and professional.
The staff at EnVision Eye Care is very professional. I was scheduled for a September appointment but Arielle placed my name on a Priority List and got me in for an eye exam two months earlier (July). Once I arrived, everyone greeted me very warmly. I felt like I was a part of a family.As soon as I arrived there for my appointment, Ashley got my exam started. Outstanding customer service from Ashley! I was in the waiting area for maybe 2-3 minutes. It may not have been that long. Eventually, Dr. Barbara Van examined my eyes. She was an exceptionally great doctor. I’ve had many eye exams from my other places, but none as sound and professional as is Dr. Barbara Van.A few minutes later, I was with Earl. He got me fitted for the right pair of frames. He knows his stuff. He helped me select the right pair of frames that match my face and personality. Thanks Earl!I love Great Customer Service, and this team Excels at it! I can confidently say that I have found my New Home for all of my eye care needs.Thank each of you at EnVision Eye Care & Optical Boutique…, My New Eye Care Family!!!Chris Lewis
They were very friendly and informative. The service was amazing. Everyone was very sweet
Enjoyed my experience from the front office staff to the overall atmosphere. The staff were very professional, informative and didn’t mind addressing my questions and concerns. EnVision is one of the best hidden gems in Jackson.
Ive been a patient since 7 years, and still impressed with all of them from front desk to technicians to always professional and caring Dr. Hairston. She educates and has a calm and assuring personality. When I see her or any other doctor there, I feel taken care of. They have the technology for total eye care. Its about more than selling glasses and contact lenses. I highly recommend them.
Dr Van was very kind, thorough, and explained all of the tests. She also spoke about things to watch out for as we age. I was happy to hear that my vision hasnt declined since the last check-up.
Dr. Van was great and very thorough. Employees were very polite and professional.
I left without being seen. I will not do business with an office that will NOT honor my co-pay when they ARE a member of my insurance company’s network. They refused to accept my contact fitting co-pay claiming that they had to use the specialty fitting code, (not covered by my insurance), because I was a new patient. This is unethical and borderline insurance fraud. What is the purpose of a monthly premium if you are not going to honor what it pays when YOU chose to be in the network? You can’t use a specially fitting code and document a standard fitting. Just because you are an upscale “boutique” style clinic does not mean you should take people for money they didn’t receive a service for!! I know billing and coding and this is wrong!! I have contacted my insurance company about their actions and will be speaking to the Mississippi Medical Association on Monday! And my heart goes out to the lady in line in front of me that was being asked to meet her “family” deductible when she is the only person on her insurance. Hmmmm…..seems there is a theme here!!
My experience here was good and the staff is friendly and knowledgeable about what they do. I’m looking to forward to seeing what my future visits will be like. I did not have to wait long at all to be seen which is a plus in my book. Also looking forward to picking out my glasses.
The staff was professional and helpful. Dr. Hairston is always professiona, and willing to address all my concerns. Great business.
Dr. Hairston and staff treated us like family. They were very welcoming and professional. I’d recommend their services any day. Thank you so very much!!
I absolutely love this establishment!! staff is very professional and polite the atmosphere is very positive with elegant decor and best of all the Dr.is very knowledgeable and thorough as well as patient with pediatric customers this is the best place for all of your families eye care wellness needs.....oh one last kudos 👌 envision has a great selection of eyewear in house
Today my experience with the staff and doctor was absolutely fantastic as it has always been in the past. Professional services rendered from start to completion. May God continue to bless this fine establishment.
You get first class care here, staff are professional, helpful, and friendly.
I always have the best experience visiting Envision Eye Care. The staff is so sweet and helpful…definitely the only place I would visit for any eye care services.
Envision Eye Care has a phenomenal staff of professionals. The office is cozy and I was treatment with optimal care. The visit never lagged, leaving me waiting but moved from station to station. I highly recommend this eye care office for your eye care needs!
I love the way appointment scheduling is done Professional Service I received was outstanding
I had a appointment with envision 10 aig 2021 at 0920 the staff after following procedure told me to come on in and start some paperwork which i was happy to do mind you it was 87 degress outside,Once i completed my paperwork the staff was very freindly and answered any questions i had. Dr.Van who saw me had tonstart from scratch since my last visit she was very patient with me as i had to wait 3 months to be seen, mind you that was the VA setting everything up. I would recommend envision to anyone that need glasses and or contacts, aces in my books.
This is my first eye appointment. Ive always been apprehensive about someone playing around with my eyes. I felt at ease from my initial contact with the staff who checked me in. Then comes Ms. Valencia who performed initial exams. She was extremely professional and patient with me. There was something about how she kept me calm while gathering the information and tests she needed. I thought I was scheduled to see Dr. Hairston and was disappointed to learn of her absence. However, I couldnt have been more impressed with Dr. Vans performance and attention to my serious eye needs. She was patient and calm while educating me on my specific concerns and prognosis. She was straightforward while showing genuine care.Therefore, I highly recommend Envision Eye Care to anyone wanting professional and caring services.
Very nice and professional place, will recommend to anyone good place to get your eyes check.
Even though I just have to go once a year each time I go I feel special as though Im the most important Queen on Earth I enjoy the whole staff so professional
Everyone acted as though they were very happy to see me. I felt like I was the only person in the store. I felt very special today.Thank you for making me feel like a celebrity.
I love going to Envision Eyecare. Dr. Hairston and her team are always the best, handling everything with care and concern. For issues that may seem overwhelming, they keep it straightforward and professional. And I learn something new every time I go about eye care, my eyes and vision. They’re the best I could have imagined.
The receptionist is very welcoming and friendly. She takes in consideration, if your thirsty. Everyone is very friendly. Your not rushed. Your not treated like a number or another client. Your treated like family. Ms. Harriston is very professional and polite. You feel the love when you walk in the door!!!!Glad to have done business with them!!!
My doctor and staff is always kind and caring. Thank you all. Dorothy Rankin.
I love coming to Envision Eye Care! Dr. Hairston and her staff are the best!
Incredible staff it’s always clean and they are taking COVID Protocols Excellent
Wonderful staff and always exceptional and prompt service. The doctor is so kind and the clinic is beautiful. One young lady today when I was checking out was very energetic and kind. I would recommend anyone there for service.
Staff was very professional and really friendly! Everything was so nice inside.
Great!!!, service good, & very helpful, would recommend to anyone 👍
Love this place. Dr. Hairston and her staff are always professional.
Very great experience. Very engaging and friendly fast environment. I will definitely return.
I have been with them for years and never had a problem me and my children love it there and wouldn’t change it for nothing
I would like to thank the staff for their professional attitude and service. I will continue to support and use the resources that are available for my eye care.
The appointment was GreatOn timeExplain the reason for the visit
Nice atmosphere! Friendly staff! Very thorough and knowledgeable!
Great service, the staff is very professional!
After being in search of a good optometrist for a while, it was recommended that I try Envision Eye Care. This is one of the best decisions I have ever made for the sake of my eyes. The environment is so warm and inviting. The ENTIRE staff was very welcoming and professional!! Dr. Hairston and her staff were very thorough in conducting my eye exam, explaining my results, and helping me to choose the best frames for me. My frames are super cute! 😊 I usually don’t write reviews but because my experience was beyond awesome, I felt compelled to share. If you are looking for an optometrist, give them a call!!
I absolutely love Envision Eye Care and I would recommend anyone to become a member or client of their business
She was very nice and thorough. Pleased with the service and look forward to seeing her in a year.
My visit was great. The staff was nice and the doctor was knowledgeable and very helpful. I wish I knew about EnVision Eye Care sooner. I have my correct prescription thanks to Dr. Hairston.
Im well pleased with the service I received, everyone was pleasant.
Wonderful atmosphere. Friendly and knowledgeable staff! Easy ways to communicate with quick responses. So glad for the recommendation from my friend who is also a patient!
Quick, safe experience.
Wonderful service.. Glad I was recommend to them!
I had the best professional eye care appointment at EnvisionEyecare. Everyone there was very knowledgeable for each aspect of my visit. They were honest in advising what my insurance would cover and did not cover. I highly recommend Envision Eyecare for your eye care services....CB
Everyone is polite and friendly.
I would recommend EnVision to anyone I meet that’s in need of an optometrist. The entire staff were very personable and made me feel super safe during these crazy times. My visit was quick and efficient. Highly recommend. Oh and the office looked super cute.
Great as always!!! Very thorough and everything was explained extremely well. Excellent assistance with selecting glasses and lenses.
Very Friendly Staff ..Clinic ia very Clean . an u can purchased your eyewear right there in the Clinic. Envision Eye Care . 1 of the best Eye Clinics . I refer all of my family an friends there that needs eye care. 😊
The best there is🙂A Pleasant and satisfying experience!Excellent Customer service!Exceptional staff and a dedicated, phenomenal and caring optometrist ❤️Clean, fresh and beautiful environment !Love this place 😁
Very knowledgeable staff from the Receptionist to the assistant of course the optometrist, to the person who fits you for you glasses. The atmosphere is very serene relaxing & has chic decor.
This was my first visit with Dr. Hairston. Im beyond impressed with the staffs professionalism, the aura of the office, and the strict adherence to COVID-19 guidelines. I was apprehensive and nervous, but Dr. Hairston made it so easy and put my mind at ease. I highly recommend her office for all of your optical needs!
Everyone is extremely friendly, and i was well taken care of there. I highly recommend going here.
Outstanding service. Very professional, clean, and calm setting. Entire staff are jewels. Awesome experience 👏 thus far and Ive been a patient for roughly 10 years.
Waited over a month for an appointment and I’m so glad I did! Hands down the best service. From making the appointment, the friendly welcome from the receptionist at check in to picking out your frames.(I mean they literally have someone to Help style you with the perfect frames )Just Wow!! Bravo EnVision you guys are Phenomenal!!
As always my experience at Envision Eye Care is very pleasing. Dr. Hairston is very patient and informative. The staff is always very polite and courteous. Kudos to all of them!👓😊
I had appointment with Envision eyecare this morning fantastic experience wonderful people working in the place I’ll give them total respect they gave me a courtesy and professionalism I couldn’t ask for any more
My first time at Envision Eye Care & Optical was a great experience. The staff was fast and prompt, all while promoting Covid 19 safety guidelines. The facility is very clean and welcomes U.S Army Veterans
Envision Eye Care experience is always great!Friendly staff, courteous, and polite.Dr Hairston is wonderful as always and has superior bedside manner. She genuinely cares about her patients!
I felt so welcomed at EyeVision Eye Care as soon as I walked in the door, great customer service, and my eye doctor I think her name was Barbra Van was so warm and knowledgeable, answered all my questions. Everyone was very polite. Everything was nice and clean, they took your temperature. This is my new eye care place. All 5s
As always, an excellent experience! A thorough exam with options for additional screenings, and fantastic, attentive care from Dr. Hairston. Solid assistance from support staff as well as the connected frame shop! Thorough COVID-safety measures in place.
I love how courteous and professional everyone is. They are very knowledgeable and show that they care about your eye health. They are so efficient and do a great job of catering to all age groups. My entire family’s eye care needs are met.
Everyone was very respect ful courteous and professional. I. Will more than likely be coming here from now on. Thank u envision. My daughter Dahnetta Tidwell referred me.
It is always a wonderful experience with my eye exam with Dr. Hairston at EnVision. Perfect little boutique with an array of glasses and sun glasses.
I loved the products and service. The eyes glasses I choose are perfect for me. I only wish they would have come with a guaranty..
I really enjoyed my visit! The staff was very friendly and professional! They also did an excellent job with my child! I highly recommend Envision Eye Care!
Everything was great! All proper protocol was followed and we felt completely safe. Wait time was minimal and we received great, professional service as usual! We will forever be customers!!!
The Staff at Envision IS AWESOME! They care about you, not only as a patient but as a person. They listen to your concerns and give detailed information to your diagnosis. I wouldn’t trust anyone else with my eye-care! Dr. Hairston is TOP IN HER FIELD!!!
Great eye healthcare and for eyeglasses, I was impressed by everyone on staff.
First time visiting with my daughters really a Great Experience. Very Professional and no long wait time to be seen. Very Friendly staff and they provided great information. Definitely recommend to friends and family.
Good customer service
Very professional, helpful, and took care of you!!! Will recommend to all!
I was very satisfied with my first visit so much that I have recommended this practice to all my friends & family. I felt welcomed & I could tell they are doing all they can to keep the staff & patients safe during Covid-19. I will be returning for my yearly eye exams!
Dr. Hairston and her staff really take the time out and give you one-on-one service.. very professional. I highly recommend
As always, very clean, very timely, very forgiving when we can’t be on time. The staff is very professional, very friendly and honest!! Still in awe of how great it to have a great optical place finally!! My daughter and I appreciate you!
Dr. Hairston and her staff gave me best experience I’ve ever had at an eye appointment! They honestly made me feel like a winner while I was miserably flunking an eye exam.
All services provided was very professional and excellent services.
Great experience every time... ❤❤❤
Absolutely wonderful service from start to finish. Called during lunch and they were closed. In 30 seconds, I received a text asking how I could be helped. I was able to be seen the same day!
The staff is so welcoming and friendly!
My visit was a refreshingly different experience. I was seen by competent professionals. I looked forward to my next visit.
GREAT STAFF AND DOCTORS EVERYTHING WAS CLEAN AND FRIENDLY AND NICE!! GREAT WORK GUYS.
1st time client. This was an excellent experience from start to finish. I recently broke my glasses and needed immediate assistance. After perusing reviews, I called into the office. The team immediately scheduled me in that day (new client), all info was taken via phone, and when I arrived all I had to do was SIGN. Prompt, punctual, and professional service. Thank you to my new optometrist and team!
This place came highly recommended by my mom. Love the professionalism and sincerity here! Looking forward to picking up my glasses soon!
Excellent service, she is so kind. I appreciated the friendliness of the staff and the extra Covid19 precautions. 5 stars ⭐️
As always very pleasant and professional.
Poor service. Took forever. Small space and there were multiple clients being helped at once. Not ideal during the pandemic.Eye tech is unprofessional.
Very friendly staff, a quick & comfortable experience :)
Great Ambience. Very nice People and Very Professional Services. I highly recommend !
ABSOLUTELY LOVED my experience! Impeccable service, friendly professional environment, informative staff. I highly recommend!
Envision is the best. Very professional staff. Very attentive!