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Summit Lawn and Recreation
2886 Brooklyn Rd, Jackson, MI 49203, United States
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Summit Lawn and Recreation

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Pl
Review №1

In researching hot tubs for a while I came across Summit Lawn & Recreation and reached out to them. When arriving at their building we were greeted promptly and all the questions we had were answered honestly. They had a hot tub in stock, which is rare now a days, that we ended up purchasing and they set up delivery for next week. It was a pleasure doing business with this establishment and I would highly recommend anyone who is interested in purchasing a hot tub, or any lawn furniture, pools, etc. to not hesitate to visit. Jeff P.

Tr
Review №2

Very happy with the service weve received from Summit Lawn and Recreation. When searching for a place to find a hot tub most everywhere needs to make a special order but not here. There were dozens for us to chose from and because they already have them in stock they were install right away. Very happy with our experiences so far!

Am
Review №3

My husband and I went looking for a new hot tub, we were greeted upon arrival. We felt no pressure to buy that day. We had great customer service . They had lots of stock available to meet our needs.

CJ
Review №4

We have been very pleased with our purchase of our hot tub from Summit Lawn & Recreation. They had a great selection to view and learn about the various options. We purchased on Tuesday and installed on Wednesday. Great customer service and professionalism. There was no pressure from them just friendly conversation about their products and services.

Ja
Review №5

After going to multiple spa dealers we came across summit... They check every box for us being the first time we have ever bought a new spa. Service, installation, customer service. We were so happy to have found them and they have been there for everything from the dumbest questions I could think of they were always there to answer. I would highly highly recommend going in and speaking with them about all you needs. Hands down the best and most honest company we could have been lucky enough to find

As
Review №6

Absolutely the best customer service I have ever received! The owner was great, as well as staff. Friendly, and knowledgeable. Answered all of our questions about spas. They werent pushy or making me feel like I had to buy anything. Great prices! Offered to stay after hours to accommodate our time needs. Same with delivery of our spa. Also made sure we werent wasting our money on extras we didnt need.Thank you guys!!!

Jo
Review №7

Summit Lawn and Recreation had lots of tubs to be purchased and delivered right away. We had one delivered immediately.First we were shopping around for hot tubs and noone had any available until late fall or even for a year. Some stores had none on their floor to even look at. Only Summit had lots in their store to choose from.This is the first hot tub store we walked into and didnt feel pressured to purchase anything. They were very easy to work with. Helped us decide on the perfect hot tub, without making us feel rushed. We even changed our mind and upgraded two days before one was delivered, and they had no problem changing our order to a different hot tub. They went above and beyond to accommodate our schedule for delivery and set up. Took lots of time to explain how to care for our spa.Definitely recommend them! Especially if you want a spa right away.

Ja
Review №8

This place was excellent to work with! I bought a hot tub last spring from them. We had a few issues with the hot tub initially (pillows broke off, small leak just from something coming loose in transit) but the Company has really stood behind thier product and have made sure everything was taken care of. I feel they went above and beyond to make sure we were satisfied. I highly recommend this company! Locally owned and operated by great people!

ma
Review №9

I did A LOT of shopping around before making my purchase. I even stopped in to see the tubs at Summit several times before choosing one here. They made the process so easy and worked with me with every question I’ve had. It’s not just a sale to them, they make you feel very comfortable and were very professional with install process. Enjoying my new tub every night!

le
Review №10

Matt! Thank you! Eric! Thank you!I can’t speak highly enough of the service and attention we were given by you guys. I’ve looked at spas in the past and EVERY other spa dealership was worse than walking onto a car dealership. Matt has an attentive persons without being in the least bit pushy, answering our questions quickly and honestly, looking out for our best interests, steering us toward the RIGHT spa to meet our needs, wants, and budget, not which spa lined their pockets best. I will recommend their services to everyone. Even after the sale and installation, they continue to provide us with stellar service. Any body reading this needs to know: this is how a business should be operated. What an absolutely WONDERFUL experience. Thanks again, guys! So much!

Co
Review №11

Cannot say enough about the awesone service we received with our new hot tub! Matt literally drove to a warehouse across the state to accommodate our need for a new tub. All this and crazy fast, professional delivery and installation amid a statewide shut down due to COVID.If you’re looking for a great new tub, go see Matt, he will not disappoint. No nonsense, no pressure, just the best customer service I’ve experienced in a long time.

Za
Review №12

Excellent service.Matt was l very helpful and honest. We shopped around and they beat all prices!

Wa
Review №13

I took my 2 quads to them almost 2 months ago after having a very hard time getting them to stand good on there word of being them in .i Made 2 attempts to take them and kept saying i dont have room for them. Then finally i called and was told both were junk. They were in for carburetor work.. and was told they did compression checks. Not sure why. But they were not worth fixing. $106.00 ..i bought them from a good friend. And i knew they were good. Spo i took them to a individual worker and 5 hours later my kids were riding the two quads.. dont trust this place there taking your money and not doing any work

Ca
Review №14

I was a little hesitant as I had not heard much about Dimension One spas but after doing some research and learning of their quality I decided to pay a visit to Matt at Summit Lawn and Recreation. I was impressed with Matt and his laid back approach. I do not like to feel pressured and I certainly wasn’t pressured for a sale, yet I felt he was quick to answer any question. I felt Matt wasn’t just trying to make a sale but was trying to get a loyal customer. He was very helpful and even helped in finding someone to install my electric. I had a few questions after the installation of my spa and Matt was very quick to return my call; he continues to be helpful and seems genuinely concerned about his customers impression of his business. I absolutely love my new spa and being a prior spa owner I am impressed with the quality and performance of the new spa. I would HIGHLY recommend Matt, his company and Dimension One spas. I know I will remain a loyal customer.

ta
Review №15

Matt has been fantastic and Eric did a wonderful job with the install. I love my hot tub.

Ma
Review №16

We are extremely happy with the care, and service that we received from Summit Lawn and Recreation. We purchased a Dimension 1 Spa from Summit, and are so impressed with their knowledge, and willingness to help us. This was our first tub so we had very little knowledge in regards to setup, operation, and water treating with chemicals. Summit Recreation has proven to be a first class dealer that stands behind their products, and helps you through every step along the way. Summits outstanding support after the sale has helped build our confidence in caring for our investment. It truly feels like a partnership. There is nothing better than supporting a small local business, with very competitive prices, that offers unmatched support after the sale. We highly recommend Summit Lawn and Recreation.

Je
Review №17

We had a awesome experience with Summit Lawn and Recreation. We bought a mower and hot tub! They were great to work with, talked us thur the whole thing. Quick to answer back and take care of any questions.

Li
Review №18

This company was wonderful to work with. We got an excellent deal on our hot tub. They also delivered, set up, and the owner came out and stayed late to make sure everything was ok and working properly. We highly recommend this company!

Information
100 Photos
18 Comments
4.6 Rating
  • Address:2886 Brooklyn Rd, Jackson, MI 49203, United States
  • Site:http://summithottubsmi.com/
  • Phone:+1 517-748-5948
Categories
  • Hot tub store
  • Outdoor furniture store
  • Swimming pool
  • Swimming pool contractor
  • Swimming pool supply store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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