I worked with Michael and he was amazing!! There was multiple customers in the store when I was in there and he made sure to move around and make sure everyone was being taken care of. He was very helpful and knowledgeable. He did a great job transferring my 2 phone numbers over to Cricket effortlessly!!
Great sevice with AJ on moblvd.
Wesley AND Rod both helped us out tremendously today! Bought my husband a new phone, set it up for him completely and Rod resolved my issue with a new SIM card. Please make sure you reward them.
The mobile service is great, little to no problem with it, but the staff is horrible. The man that helped me and my mom refused to help us. He just acted like we were the worst inconvenience to happen to him. I definitely recommend the service, but just dont go to this location.
First time visiting a Cricket store. Was kindly greeted upon entering and asked if I had any questions and the reason for my visit. This happened even tho both reps were assisting other groups of customers.When I got the first available Rep, the Woman(Sorry I forgot the Name) was attentive to my requests and questions and provided thorough explanations and all the details specific to my situation. I opted to take the information provided and to return at a later date. The Woman was courteous enough to walk me to the door and see me off with a smile and hopes that I return. In a time where good customer service has become rare, and even deliberately aweful at times, I am grateful to know that the two employees in this store are customer focused and truly displayed high quality standards of service. I dont know if this was taught and trained from Corporate, but I do know it takes a special individual to have and display a genuine care, concern and willingness to help a customer. Cricket is very lucky to have these two employees representing their company. I hope they recognize this and treat these two well. Ill definitely be back and will cheer to others about my great experience here.
Great service, very nice atmosphere. Michael and Oz hookeded me up. I highly recommend visiting them on the Missouri Blvd if you live in Jefferson City, or at the Capitol Mall.
They have laid back, kind, and relatable employees to make your phone experience there very comfortable. I’ve been going to this same location for a while now and it’s the best one in town!
Michael is the best helped me when no one else would. Thank you so much
Michael was efficient and friendly! We came in prepared to spend an extended period and we set up new service and were ready to leave within 35 minutes! Thanks, Michael!
Cricket has great staff and great services! Came in today worried of losing all my pictures, and thanks to Wesley, he helped me keep everything off my old phone and transferred it to my new one, with all my pictures, contacts, and apps! He was awesome!
Michael and the crew was fantastic at problem solving my ohone storage issue!! Thank you
Rod had helped my son get another phone. He has always been very helpful every time I have came. I will not go to the one at Capital Mall cause they are rude.
I had a great experience with Michael. Very nice and great for fixing my problems and very helpful. Hope to see him every time I come in.
Rod at Cricket did a wonderful job setting up my new phone! So much patience and kindness. Thank you Rod.
Michael answered all my questions he did really good .
Michael and Lorene were great help today. I would recommend them .
I worked with Micheal and he was incredibly helpful and tried to find me the best deal!
Rod was wonderful. He was very helpful and courties. I really appreciate all his help.
Michael and Wesley were amazing answered all my questions and walked me through my phone and Cricket app.
Rod was so awesome. I as so nervous to switch but he made it so easy and got everything switched over from my old phone. Go in and see him he will take care of everything.
Rod at cricket is always very pleasant happy, good going and down to earth...just awesome customer service.
Rod had very good customer service and was so nice ! Also answered all of my questions I had. GREAT JOB.
Michael and all the employees are super helpful! Definite upgrade from doing with AT&T
They were all very nice. The two guys who helped me out were super funny and made my trip there interesting. I would definitely recommend going to this location!
Oz helped us switch from our previous carrier with ease and were amazingly efficient when we needed help with our new devices! :)
Just switched over to cricket from sprint, very happy with my cellular service,and the customer service we received at the Missouri Blvd location in Jefferson city. The staff was amazing, and very helpful. Reasonable priced on devices and the network plans.
Michael did a great job helping me setting up my iphone and would highly recommend him
Ronnie was awesome! Extremely helpful and very knowledgeable! Highly recommend!It’s totally worth switching
Counter help was very Ill informed on the product they were selling.
Upgraded our plan to add a line, and the whole process was done in less than 30 minutes. Rod was the one who assisted me with the upgrade and he was awesome!
Wesley was quick to help me out, well informed and took care of everything for me. Great job
Michael and Oz was great they helped a lot thanks
Very informative and helpful.Very nice. Awesome experience Michael
Walk in the store, got immediate help, got good recommendations for protection on my phone. Rod helped me out a lot today. -831
My experience was great with Michael and Wesley. They answered all of my questions and offered even more and some better options.
Rod is the most knowledgeable employee when it comes to phones I appreciate how hard he works on getting things right!
Its always a pleasant experience when I come into the store. On any visit to the store, they are all patient and take their time explaining things to me.
I was helped by Wesley today he was so awesome everything went smooth thank you Wesley
Rod was very good with his customer service and laid everything out easily for us. Very good experience!!
Rod was our sales person and he was very informative and made the change over from my other carrier very simple!! Rod is a A-1 salesman!!
Rod was amazing getting my family and I switched from boost mobile.
Great experience! Wesley was very helpful and did a great job!
Rod has done absolutely amazing!! He has helped so much I have drove from Fulton just so rod can help me with my phone question and needs!!
There was excellent service and got out quick and easy, and was very friendly. Rod was really helpful with everything.
Wesley and michael were very helpful and took care of us!! EXCELLENT service
Michael was VERY HELPFUL!!!! VERY NICE and knowledgable...Enjoyed working with him !!😀
Great customer service! Wesley is always so helpful and accommodating when I come in.
Switched over from Sprint a few days ago, and had a great experience with everyone at the Missouri Blvd store. So glad my neighbor referred us in!
Go by and see Rod!!!! He was great help today!! Thank you so much for your prompt and fantastic service!
Wesley was so helpful and patient. I really appreciated everything he did for me!
I was into cricket today with few problums. AJ was the one who helped me. She was super nice and caring and helped with all my issues.She gets major kudos for all she did.Great job!!!
I came in to add another line and converted another person to cricket and I got Mikaela and she was amazing and helpful.
Came in to get phones transfered over. Had great careful experience. Thanks Cricket.
Excellent customer service. Very fast and friendly. Thanks!
We went to cricket in the MO Blvd neighborhood Wesley was great! He had us set up and out of the store in no time.
Rod was awesome helping me quite a bit save me some money no commission
Awesome help, Rod got me into the right plan and made the process as simple as possible. Eveyone needs to go see him
Rod did awesome getting me into a new phone and all the protection to keep it protected. Go in and see rod
Very helpful and knowledgeable on what to do.
Wesley Joseph have me Excellent Service. Thank you
Rod helped get 2 new phone set up today. He was very helpful and I appreciate it very much!
Micheal was good help
They are awesome here. Rod and Ronny are great.
Rod was very knowledgeable and the transaction was smooth.
Michael was very nice and helpful.
Love Cricket service and selection of phones. Jacob was my sales rep. Awesome service. Super quick phone setup.
Very helpful made getting new phones an easy experience!!!
Rod was very detailed in his information.
I love cricket there always there to help with any problems you have and help you with anything else you might need
Very patient and helpful as we asked questions and made decisions. Very attentive and professional.
Michael was supper knowledgeable and professional.
If you are looking for quality and prompt customer service, I strongly advise you go to this store. Brooklyn is absolutely fabulous. She stuck with us threw a very complicated switch from another company involving 2 people in nursing homes, 8 phones and 2 states.
Great, fast, friendly service!!!
Check out Cricket Wireless Services. Our family has been happy with their services for years now.
Come to the JC store to have all your cell phone needs met - looking to save money check out the valued plans.
Best service ever
You need a food truck in Jefferson City!!! Best burrito ever 😍
Great customer service at the Cricket wireless location on Missouri Blvd in Jefferson City MO. I had first called in and spoken with Laila, she was very professional and answered all my questions properly and with knowledge. I went into the store the next day and asked for her. I found out that Laila is the store manager and I was able to get service from Emily. I though oh no. Laila already knows everything I want and now this will be a mess. Fortunately I was wrong. Emily was also very knowledgeable and professional and she was able to get me all taken care of in a jiffy split. A great deal, crazy good service and half the price I was paying at AT&T. I’m a happy camper. 🦗🦗🦗Cricket, Cricket, Cricket.
Fast and friendly service
Hot employee
The employees were fine. But the cell service is not worth $50 + a month. ALOT of time it will not let me call out, send a simple text, or get on the internet. To me thats alot of money for nothing.
Was told that if i brought more then one phone to cricket i would get 5 per month off first phone 10 off the second and 15 off the third.. None of that happened. We have 2 lines on my account .. One had been paid for and my answering machine line got shut off because i didnt get the payment made in time. They shut off BOTH phones even though one was not past due... Run from this company.. Its just another hussle ran by ATT
Seems like there is new staff everytime I go in there and not everyone is knowledgeable, they complain about android phones yet they sell them, makes you wonder
We went in today because we want to save money not only was the representative nice but he understood what we wanted and helped us by far the best people to work with
Great, friendly service. Great prices!
Very nice people!
Great service.
They are helpful and friendly.good service on phones.
Fantastic customer service!!
Great people, this staff, great customer service.
The ladies in the Saint Robert store went above and beyond for us! I dont think i have ever had such an enjoyable experience with customer service.
Have cricket love the people in the Jefferson City office
Great service and people
Very friendly and helpful
Hateful staff. No manners
I love cricket wireless
Crickets itself is fine.
Fare rates..