My husband I decided that it was time for a new car. We were told by a friend to check out Forbes Motors. I Called and spoke with Jimmy and he was an absolute pleasure. Very helpful, informative and accommodating. The process was very smooth and easy. We love their hospitality and the mechanic was hilarious. We would definitely highly recommend them as they work with you no matter credit score. We will be back for our second vehicle.
I havent bought a car from them, but if youre looking for a great and friendly place to buy from then I would definitely recommend you go here. I had a flat tire and left my car in their lot for the night. They have been completely generous with giving me time to take care of it, one of the gentleman that works there even tried to find a tire for me while I was also looking my self. Once I found it he helped put it back on for me. By no means am I incapable of doing it myself, but the fact that he stepped outside of his job role and showed me the compassion to offer a helping hand blew my mind. I will keep them in mind when its time for a new vehicle!
I had a great experience at this location, seriously it’s nothing like other small dealers. They are a good family owned business and they really valued me They were helpful, friendly and they worked with my budget. They have many programs that help customers to get into a car of their choice. On top of that, they have great warranty and stand by their vehicles. I will 100% recommend all my friends and family
Mike and Bria nailed it great help.. thanks.
My boyfriend and I went here to look at one vehicle and we test drove it. It wasnt what we were looking for. Had major issues. When we got there there was a sales person available right away to help us and was readily available if we had any questions. When we returned from the test drive with the first vehicle we told him of the issues we found and they immediately took it off of their site for sale. It was a safety issue.Second vehicle we test drove, we loved it. It was more expensive but they worked with us on price and we got it lowered to our price range. We bought the car and are extremely happy with it! The sales person was extremely friendly and talked to us like we were normal people. Not lower then him. Definitely recommend these guys if your looking for a quality used vehicle.
Shout out to Forbes Motor they got me together ❤ they were helpful accommodating considerate supportive caring hospitable informative and so handsome
Best customer service, great deals and prices. Got all the information needed and really reasonable prices. They are friendly and work with you. Over best place to buy a vehicle.
Great experience, very friendly and helpful people. The car matched the description given on the website, and they were upfront with an issue with the battery when we came to look at it. They went out of their way to have the battery replaced and ready to go by the time the paperwork was done. They even gave very helpful advice while we added the car to our insurance! Highly recommended for good and affordable used cars.
This was an excellent experience and I am very satisfied. Staff was very helpful and nice helped with finding paperwork and insurance. Go there to get a car or truck!
Fantastic customer service! Very helpful with finding the perfect car for me. I highly recommend going there for a new car.
Ive had my vehicle for less then a year and spent the same amount in repairs as I paid to purchase it. Less than 2 weeks after I purchased, the alternator went out. Then, the engine light came on a few days later. They literally buy cars without checking them at all. Please do not waste your money, and purchase a used car from a B lot instead of from here. Now I am in the process of purchasing a 2020 vehicle- my best advice is to save up for a newer car, or go somewhere reputable. They are not even BBB accredited.
Hello everyone I love my new car come buy your dream car at Forbes motors
They were very helpful and put me in a nice vehicle. Highly recommend
Jimmy and all the Forbes Motor staff were professional, knowledgeable and very helpful. I am very satisfied with the service provided and the vehicle I purchased!!!
The car rides like a dream. I was blessed to have the cash to just buy the car out 💯
Jimmy is the owner and he took very good care of us after the 2day used car issues. Customer service was amazing! He listens, understands your situation, fills you in on things you might not have known before, and was just all around an amazing person to talk business with.All used cars have problems, but they have a mechanic on deck and will give you a GREAT deal to fix any issues, you just have to ask the questions and pay attention to whoever’s selling the car.It was a rough start but after talking to the owner I am more than satisfied.These people will empathize and work with you, it’s not just business man/customer, we’re all people and they want safe and happy customers.
Was very helpful, with helping my son get his first nice suv.
Bought a Malibu and workers knew what they were talking about really friendly really satisfied with the service I received.
I set up an appointment with the owner 24 hours in advance to be able to test drive a vehicle. I sent a message before I left home to let him know I was on my way and I would be on time for the appointment. Drove 30 miles to get to the car lot only to find out that the vehicle was not even on the lot. An Employee had taken it for the day for his demo vehicle and would not be returning until the following day. Very poor communication here. Very poor way to run a business. If they can’t communicate in order to take a test drive what type of communication are you gonna get on the vehicle that you want..
Edit for details:I saw a listing for a vehicle they were selling on the Facebook marketplace. The vehicle in the listing had a nice looking exterior, and the interior looked pristine. I scheduled an appointment to check it out, and as I walked into their small, cramped office, I noticed that nobody was wearing a mask. Keep in mind this office was no bigger than a typical home garage. They pulled the vehicle up for me to test drive, and it looked like a completely different vehicle. The rear driver side window was busted open in a grand theft auto, the check engine light was on, the brakes were very squishy, and the interior wasnt in near the same condition. All of this information was conveniently left out of the initial listing. When I pointed these things out after my test drive, the first question out of the sales reps mouth was What form of payment are we going with today?. I wish I was kidding.
Appreciate the time with Jimmy. Very honest about the car, the good and the bad.
First time getting a car, so not much to compare it to, but staff was friendly, helpful, and seemed generally reasonable. No complaints here.
Love my new xterra! You guys hooked me up thank you!
Don’t buy a vehicle from here the check engine light will come on two days later they will promise you that they will have it looked at and give you the run around and NEVER EVEN LOOK AT THE CAR!!!!! That are horrible people with messed up cars
On a tight budget I found a vehicle with great reviews and very low miles. I was able to negotiate the price and didn’t have to make a trip to the Secretary of State. I am so appreciative today. Thanks, guys!
Horrible service.. false advertisement.. very rude dont waste your time here representative was more concerned about smoking then helping.
Cars were overpriced and not really clean. rude service had to go inside for help
Forbes Motors sold me a car that has a broken leaf spring, sticky breaks, a leaking gas line, and warped bald tires. All found after five minutes at the mechanic looking underneath the car.. As it is now, the car is unsafe to drive but they sold it to me for full market value. When i test drove it, the car seemed fine. I knew the tires were a little worn and might need replaced. That was fine... I took the mechanic and 5 minutes to find these things wrong with the car. It would seem like all Forbes Motors cares about is getting their money. They advertised the car all over social media but didnt take the time to see if it was safe to drive! Me or one of my friends could have been hurt in the USELESS JUNK you sold to me! I sincerely hope someone at Forbes reads this and even more i hope they lose business when people read this review. Mere words cannot expound upon how angry and disappointed i am. Sold as is so they are covered legally. You can keep exploiting the legal loopholes Forbes but word gets around!
This dealership was easy to work with. Thankfully we were able to find good deal on a first car thats dependable for our 18 year old.
Car lot was very nice. Employees worked with us very good and had multiple different vehicles to choice from. Highly recommend
Great place, they took care of all my issues last minute and I appreciate it. Best customer service ever.
Come see jimmy hes a expert i had a great experience flexibility with pay schedule there a good complete company check them out.... I co sign
I needed a reliable car, which was expressed to the owner as soon as I walked through the door of this dealership. Not only were my expectations not met, when I attempted to express my concerns to the owner and his wife, I got unanswered phone calls. If I ever did get a hold of someone, they kept telling me to call the warranty company (which is also a joke by the way. They only cover $1000 of damages, with a $100 deductible). They never took responsibility for what was wrong with the car, PRIOR to me buying it. The owner/dealer, told me that he had the car checked out by a certified dealer, who ended up being the owners friend who works with cars but isnt actually a certified mechanic. Obviously, things can happen to cars, and it can happen at the fault of no one, but these problems could have been avoided if the owner actually had the car looked at like he said he did, OR was just honest and up front, and sold me the car at the price that it was worth. I was without a vehicle for 2 months after buying a car from these people. I had it for 2 full days after buying it, before it ended up in the shop. As a single parent with a full-time job, this was very inconvenient, and I received no sympathy or reassurance from them. I wouldnt send my worst enemy to this dealership. The ONLY thing they are good at is sweet talking people into buying lemons.Jimmy Muiruri was the person that sold me the car. Any reviews from him are biased, false and irrelevant.
I reccommed forbes motors for there excellent customed service as a first time buyer ..... They helped with cost towards my repairs fee which they were not obligated too.... Im very grateful for there customer service thank u
Forbes motors is a very great place to shop and get a car very great customer service and Jimmy is a wont help
Typical used car lot. Every vehicle is a jewel.
Great experience, Matt was awesome
Real people who don’t play games or try to scam you and really try to help you find what you’re looking for. Would definitely buy from them again, Kyle and Matt were great👍🏼
They have very nice affordable vehicles that will fit your pocketbook.
No one came out to greet us and no one emailed me back
Very patient, nice, and helpful individual. Went above and beyond to ensure my satisfaction as a customer.
I highly recommend forbes motors for a reliable low cost vehicle. I recommend Matt Bosker as the dealer to work with, he was very friendly and worked with us to make sure any matters with the vehicle were taken care of before we drove off the lot.
This place is a joke i had to fix my car the next day after buying it put another 900 into it then 3 months later put another 400. And now im putting another 2500 havent drove it for months cuz its been broke down ever since..iam not rich i spent all i had to get me a car and now iam in the same situation cuz of them i will never ever go to them again...if u want a nice car that will work walk away and turn around and go somehwere else cuz this is not the place.....THEY ONLY SELL LEMONS
My niece, who has little money, bought a car from them that had many issues they had to know about. DO Not buy from them. She only had the vehicle a week and everything went to hell. Forbes pretty much said too bad, you should have paidvfircextended watranty. She has to spend another 700 to make it driveable and was told the engine is in bad shape. Crooks! Apparently this has happened to many of their customers,
Ok Ill get right to the point they seem friendly at first make you different kinds of offers then if you dont go the route they prefer the whole thing changes with them why tell people theres different options IF YOU DONT WANT TO DO THEM LOL they tell you they have something that will work for you then all of a sudden within hours its gone huh they seem like they want to help in the beginning but that all changes unless you buy something with cash GO SOMEWHERE ELSE IF YOU WANT A GOOD CAR AND HONEST PEOPLE in my opinion there are MUCH better places to go you have been warned lol.
I bought my suv from here. Nice solid car with no problems! Staff was very helpful and courteous!
Very personable and friendly staff. Had a nice variety of vehicles. Went here to buy a car for my son - good experience overall!
Walked around lot for a while and no one ever approached me to help
I didnt even get the guys name, but the guy was really nice and even went down on the price for us. My sister has been looking for a G6 for a while and this place made it possible for her to get the car she wanted and we will be able to fix the couple minor things it has goin on with it. Pretty descent place.
Great customer service, nice guys took care of me
This place is awful. Found them on the Facebook marketplace, claimed that the car was in great condition and that there was nothing wrong with it. Had it for about 2 weeks now and we’ve had a bunch of trouble with it. Oil leak, power steering leak (claimed to have replaced the power steering pump, but didn’t degrease the engine), had to replace the serpentine belt on it due to the excessive fluids, rotors are bad, tie rods need replaced, brakes grinds and squeaks, heat takes about an hour to kick on, temp gauge is broken, and the antenna has been broken off. Seemed like a nice car when we took it for a test drive around the block. I complained to the person who sold me the car, and he blatantly ignored me. Customer service is horrible, and their cars are not trustworthy, nor are the sellers
Dont do it!
Reasonable vehicle prices & great people.
Thanks for getting me in the car i wanted.
Best car dealership in town. Great car
Great customer service. Good people. If you need a car visit them.
Do not go here!!! They are nice selling you a car and then they dont want to answer there phone if you notice something with the car dont seem right they send you to someone they are buddies with just to tell you nothing is wrong just to find out from 3 other mechanics there is a lot wrong after you sign papers they act like they dont even know you. Very rude took about 2 weeks for my title I repeat do not go here!!! I only gave 1 star because im suprised they are still open!!!!!
Great service and easy to deal with.
This place is the most unprofessional dealership I ever seen. I bought my car and they have continued to give me a run around about everything. I would never wish this experience on ANYONE. The sales man was very disrespectful and would say the minimum.
Great place, friendly staff, definitely recommend
Very good staff with good service.
Forbes owner is a rip off.. He doesnt fix the cars like they need and he also scammed me out of nearly 1750 in labor that i have yet to be paid for
Great customer service,very helpful and they are willing to work with you 👍👍👍
Very nice and easy to deal with
Great prices awesome sales manager.
Just bought a car today. Literally twenty minutes later the key stuck and the radiator and thermostat blew. Do not buy from Martin on Craigslist or here. His number starts with a 216 area code. Beware. The cars are lemons.
Love my car
Pleasant to work with.
VERY KIND. HONESTLY THE PEOPLE IN THE OFFICE STAYED AFTER HOURS TO WORK WITH AND ANSWERED ALL QUESTIONS...WE WENT TO MANY PRIVATE OWNERS WHO ONLY LIED ABOUT WHAT WAS BEING SOLD... I WILL RETURN AND REFER OTHER FAMILY AND FRIENDSSINCERELY
Dont waste your time or money kyle is a liar and all there vehicles have problems
Great bunch of guys.
Great customer service!!! Mike is wonderful !!!
Very good prices on cars 😉