The owners of Whitney auto and diagnostic are just good, honest, and hard working people. They make you feel welcome, and they give you quality work while bring time efficient!
Excellent Mechanic.I got an oil change done, they forgot to put the oil fill cap back on (kinda my fault because I did go right at closing) but they corrected.I also got my brake master cylinder and brake booster done, they exceeded my expectations.I really think I found a new mechanic, who stands behind his work.
Just this morning my mothers car had a problem with a starter, and the shop sent us a gentleman to help us start the car. Only charged small amount of cost. Thanks for helping us!
Some of my worst experiences have been with contractors and auto mechanics. Whitney Automotive is different. Appointments are actually appointments and the diagnosis and repairs are done properly and in a timely fashion. I highly recommend Whitney Automotive & Diagnostics.
Good, honest mechanic. Always treats us very well!Great customer service!
Love that auto shop they treat their customers number one and thank you so much for fixing my sons car you made me so happy may God bless you and your family and Happy Fathers Day
Knowledgeable and honest. You can be sure that youll get accurate diagnosis, quality work, and at a fair price.
Best place to take your car to get it fixed Very reliable and good price I feel like theyre very honest about everything
Holy smokes! These guys are so good that Im writing this after I had picked up my car 30 minutes ago. Did some clutch work on my Fox Body. Night & day is an understatement!
Awesome family owned garage. Does great work. Very satisfied with prices and workmanship.
Whitneys is the best, very friendly and courteous. And they did a great job on my car its where I will go from now on.
Amazing service at an amazing price Ill be using Whitney auto for all my mechanical needs! Owners are truly a pleasure to work with and extremely helpful! Thanks for your great work!
Shelby and Michael are the best. They’re honest, understanding, down to earth, and friendly. They deliver expertise with fantastic prices and explanations. We are so glad and lucky we found them. We have brought our cars here four times and won’t take them anywhere else. We can’t recommend them enough!
The service was good, they even give teacher discounts. Very friendly considering Im a women who doesnt know anything about cars. The leak has stopped very happy
Mike has worked on many of my cars and will continue to do so. Great service and family.
I have had work completed here multiple times and always pleased. I drive a Volkswagen and it’s always best to read the Volkswagen owner blogs about repairs before heading to any mechanic as the blogs remind us that sometimes it’s a small part attached to a larger part that may be your issue. I say that to say this; these guys will help you anyway they can. If I tell them I’d like to replace the $25 part that’s attached to the $500 part first, they do it. These folks are what we call in our part of the state “good people!” Keep up the good work.
These guys have been taking care of my auto needs for the last few year. They get to the problem quickly and get you back on the road. They do quality work for a very reasonable price. Friendly...like seeing old friends. Shelby always has a good story or two.Highly Recommended
Friendly staff! They are currently working on my sons car wiring which had been messed up at another garage
Amazing people. They do great work for great prices and really make you feel like family.
Very trustworthy and not over priced . If you need any auto work done call them first I know I will .
They do good work and are very honest
Best automotive repair shop out there definitely would recommend
The best people around to trust with your vehicle. Prices are fair and Michael is highly competent in all respects.
Mike and Shelby run a great shop. They are straight to the point and provide fair prices. For minor problems they haven’t even charged me before. I wouldn’t trust anyone else with my vehicles.
Honest people and prices! Wont take my vehicle anywhere else and would recommend them to anyone looking for a fair deal and quality work!
I was in town for only a few days and bought a vehicle that needed some repair before I could leave town (air conditioner and starter). Mike did a great job figuring out the problems and repairing the vehicle so I could leave town on time; saving me the hassle of adding another day to my trip, or possibly having to rent a vehicle. Thanks Mike!
Charlotte & Surrounding areas if you are looking for someone honest, efficient, and affordable to take your car to then look no further than Whitney Automotive & Diagnostics. They let me know that I didn’t need all of the parts that Honda initially said that I did and gave me the option to get less work done if I wanted- I was so surprised. They also found a problem that Honda and another shop missed, my front sway bar links were broken this entire time- which explains why the handling on my car was horrific when I brought it in. I thought it was only the rear. They quickly fixed them and our little Honda handles so much better already. Also, the price I was quoted over the phone is the price that I paid, no surprises or taking advantage of you once your car is hoisted in the air.The atmosphere is friendly and professional, yet lighthearted. O and I forgot to mention, their work is warrantied as well!I have a few more repairs and will definitely be back to this little gem of a business. They were truly amazing! Thanks Guys.
Great service! A lovely local Kannapolis family who really cares about you! Thank you for your support with my car!
I was referred to this location and stopped by today. I could not have been more impressed. They took the time to listen to my problem and genuinely cared about the issue. Explained to me my opinions with no pressure or pushing. I understand why they were referred and I will refer them myself also. If I could give more than 5 stars I would.
After spending the night off the interstate with an overheated vehicle, I limped in on Monday morning with great anxiety not knowing what to expect. These guys helped diagnose my issue and replaced a water pump at a phenomenally great price for me, in a timely manner while I waited. I was on my way, and my vehicle has performed as normal since. I would recommend these guys to anyone! Thank you, thank you.
They have no clue how to diagnose a car. 2 other shops including the dealeragipped laughed at there diagnostic
Great service! Honest, prompt, friendly! We trust them with all of our family vehicles.
Whitney’s Automotive is by far the best family owned business in town hands down. I’ve gotten all of my brakes changed and a thermostat replaced with them and all my experiences have been awesome. They definitely give fair prices and all of their work is top notch. If you need something fixed make sure to make them you’re #1 option. You won be disappointed! - Gary
Mike is an awesome mechanic! Showed me exactly what was wrong with my vehicle and had me in and out in the exact time he said he would. Mike & Shelby are truly honest people and their shop is top notch.My wife and I just moved here from California so we were looking for good repair shop, and this is the place!
Truly one of the greatest shops around! Honest, hardworking, affordable! I’m so thankful I have Mike! It’s hard to find a honest, reliable Mechanic these days but look no further than this shop!
Super nice and honest people. They did a fantastic job on my trucks suspension. Ive found my mechanic.
Whitney Automotive and Diagnostics did a GREAT job. Very good with time, and the work itself. They did a great job at explaining what the possible problems could have been, and fixing it. Definitely recommended!!!
Excellent customer service, staff very friendly. Went the extra mile with estimates for best results! I would recommend them to anyone. In addition to the experience I had they stopped what they were doing to help my mom with her car too. Awesome experience, I wont go anywhere else.
This place is amazing!!!! Family owned very friendly. Your not just a random person they treat u fair and with respect. Great prices clean service room handle and resolve auto problems very efficient. Will def be back with my auto service needs.Thanks guys
Very nice family owned business! Both Mike & Shelby are very honest people. Theyre not out here to gouge their customers. Mike is an amazing mechanic & I personally would recommend them to anyone..
Worked next to Mike several years back. One of the most honest hard working mechanics I have had the pleasure of meeting. Does quality work and is all around a good person. 10/10 would recommend.
Ive been going to them for several years and they are beyond wonderful great people I trust them before I trust anyone else to do repairs on my vehicle
For two years Ive been trying to repair my work truck, all the way to a new engine. Notorious for problems, the make and model of my truck is hard to diagnose, and everywhere I took it, someone just tried to sell me something new. My search was over when I brought it to Whitney. Its hard to find an honest place full of knowledge and experience these days, well my friends, look no further. I am driving around in my truck making money once again because of the honesty and professionalism of the folks at Whitney Automotive!!!! I have already dropped off a second vehicle for them to save, they have earned my business for life! Call them up, you will NOT be disappointed! Thanks so much guys!Fred GravesGarage Door Commander LLC
Mike and Shelby are amazing people. While taking my two week old and 9yr old to the pediatrician for a check up I ran over a nail. My husband was out of town and called Mike. Not only did he come rescue me, he had a shop full of cars he stopped working on to be able to do so. He also wouldnt let me pay him anything. As Shelby said, he is one of the good ones!!! Shawn and I are lucky enough to call you friends.
Hardworking, honest mechanics are tough to find these days. Mike is a combination of both! I trust him exclusively with my vehicles. In fact I called the Honda dealership to get a price quote on rotor resurfacing and front pads for my car.Dealership price: $225Whitney Automotive & Diagnostics: $88Enough said! Go there, youll be glad you did!
Friendly staff
Great people. Great Service. You cannot go wrong.
Ive taken both my car and truck here recently. They are quick, reliable, trustworthy, and affordable. Im glad to have found this place!
Whitney Automotive is the best mechanic around. Prices are reasonable and his work is phenomenal. Mike is very knowledgeable. Wouldnt trust our cars to anyone but Whitney Automotive.
The best HONEST & DEPENDABLE family owned and operated business. I recently had an oil change there and more recently a starter. You will feel like family when there.
They are just great, ive took my car to atleast 13 car shops no one could help. They took a little more time then i liked but cant really complain they did everything i asked them to this is my new car shop. Wouldnt even trust anyone else. They gave me a fair price too. Thsnk you!!!!
I came in with the part for my carGreat price and fast pace
Great mechanics
Great service, great pricing. Ive used them a couple times now. Will have my business from here on out.
Agree great people
Ive known this family for many years. They are honest and hardworking people who truly deserve your business. Dont put your trust (or money) in a big corporate company. Put your trust in a business owned and operated by a family who understands what life is really like for most people. UPDATE: My SUV started making a minor noise when I braked. (occasionally, not every time & not every day) So I called a dealership to get their opinion. Of course the dealership had me thinking my brakes were completely shot & I needed to make an appointment asap to prevent any future damage. I live in Lincolnton, Whitney Automotive is in Kannapolis. I decided to make the hour drive because I wanted an honest assessment of what repairs my car might need. Within 30 minutes Michael had my tires pulled off, a rotor off and my brake pads off. He came inside and showed me everything and explained how I did not need new brakes. Michael made a few suggestions on what was causing the noise. All in all, I was there a little over an hour, saved more than $100 bucks and now my car is not making the noise at all. Not to mention Shelby was great with helping keep my 2 year old entertained. The hour trip here was worth it. I left with a peace of mind knowing I was driving my family around safely and I didnt have to go in debt to do it.Thank you Shelby & Michael.
Fast friendly and reasonable price! We will definitely be back when we need maintenance and prevention care.
Great expierence, did the job fast and is very reasonably priced!! Definitely recommend... Hard working, honest people...
Great people to have work on your vehicles.
Great experience! We will be returning...the staff was great and answered all questions I had!
Mike worked with me and got the work done sooner than expected and was GREAT with working with me on pricing!!
Honest and helpful people, paired with exceptional work at a fair price. What more could you ask for from your mechanic?
If I could give more stars we would. We cant Thank you for all you have done for our family.
Mike is an excellent mechanic! I trust him with all of my automotive needs.
Terrible mechanic. Didnt diagnose car before doing work. Didnt change clamp when changing water pump which was not diagnosed either. Drove car with no fluids in it and told us head casket was cracked......all the car needed was a new thermostat
I was very happy with the repairs made on my Jeep. Service was fast, all employees courteous, and cost was reasonable. I will return to Whitney Automotive.
Ive known Mike & Shelby for years and I make the drive from Gastonia to Kannapolis to have Mike take care of all the maintenance and repairs on all of our business and personal vehicles.
I had a very good experience will recommend them to anyone with car trouble
Great staff!
They are good and honest.
Great people!
Bad service