Great products and fantastic prices!! But it is the customer service that makes this company stand out. Alex Roberts and Bill Kerr went out of their way to help me with my flooring needs. I am very grateful to them both.

We had Roberts Carpet and Fine Floors install a wood floor in our den. We are so pleased. The installer was excellent and the customer service was top drawer. We loved the results so much we are going to have them install the flooring in our formal living room and office.

Working with Jim at Roberts Carpet was such an enjoyable experience for us. Jim pointed us in the right direction for wood floors. We chose Hemisphere floors over two years ago and cannot find one scratch! I highly recommend Roberts Carpet and Fine Flooring for the friendly and knowledgeable staff, high quality products and the excellent installation of the wood floors. Its been two years now and everything is still perfect!

I was so overwhelmed going into the store with all the different flooring options, however the staff made it easy and comfortable. They are so knowledgeable and helped me find the perfect flooring for my busy home. I highly recommend.

We had a wonderful experience at Roberts Carpets. Their sales staff are very knowledgeable and helpful. The store is set up like a showroom which made it so much easier to decide what we wanted. We immediately fell in love with the LVT that was showcased and bought it for the entire house.We’re super happy with the product and would highly recommend Roberts Carpets, and have to all of our friends!

We are very satisfied with our new carpet from Roberts Carpet. Jim did a great job helping us and directing us to door trimmers and other after care questions.

Got a great deal on some new plush carpet and padding. The installation for the two large areas went very fast and the crew was clean and courteous. If youre looking for carpeting, I recommend you look here first. Then if you cant find what you are looking for at the price you want, then go to the competitors.

Good prices, professional service!

Great selection and prices. Ordered carpet

Had great service from salesperson Eileen Murphy, very knowledgeable and prompt with her responses.

Largest selection of flooring. The showroom is beautiful. Don the manager is very helpful and has been in the business 30 + years.

They were very much on there to and didnot push for the sale but gave great information

Youre paying for a large showroom, sluggish operations and a commission sales environment. There are plenty of better options out there.

Nice carpets at a good value

Amazing service :)

Terrible service. There is only one person attending customers and he is very imprudent and rude. Would not recommend visiting to anyone. Would give zero stars if I could!

Bad customer service