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Grand Floors & More
98 W Grand Pkwy S #140, Katy, TX 77494, United States
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Grand Floors & More
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Gr
Review №1

Abed, the owner, has been truly awesome! Extremely helpful, and patient throughout. We had flooring redone at our home and our investment property. Wood look tile throughout! We then asked for a fireplace make over and here is the result. We are so very very pleased with Grand Floors & More. Sadly the pictures do not do justice to the fireplace or flooring. Both the crews that installed our flooring and the fireplace were outstanding. Next we look forward to our master bath makeover.. again we have Grand Floors &more that will be in to do the makeover. Abed has a very keen eye for colors and details. So very happy we walked into his store a couple of months ago.

Vi
Review №2

Mr. Adam Hassan was extremely helpful in explaining the different floor options, very detailed and took time to come to our home, did the measurements, brought in different samples to demonstrate how the floor will look in the app from his phone. And the installers were very accommodating to move the furniture and above all Raymond came the next day to move the furniture back the way it was ! And guess what he also sweeped & moped the floor with the cleaner that was recommended by Adam ! Can’t say enough for the service provided☺️

Uh
Review №3

The floor of my house is carpeted, so I was thinking that I would have to work on the floor someday for the familys health. In the end, we took about two months to get estimates from various companies and compare samples, of which the samples we looked at on the Grand Floor & More were displayed as the best and most commercially available floor materials. It goes without saying that customer response is the kindest as well.Finally, the three-day construction was completed recently, and the staff who came for the construction completed the work meticulously and satisfactorily. If you are thinking about floor construction, I would no doubt recommend you to consult here.

Ju
Review №4

This fall, our household decided to convert a lesser used upstairs room into a home gym fitness area. We wanted to remove the existing carpet and install a rubber floor like we’d seen in commercial gyms. We had more thoughts about putting mirrors in the space, installing an interior door to the room, and even building a sauna in the corner.We found Grand Floors & More on Google, and we came in and spoke with Abed. From the jump he was enthusiastic, informative and helpful. Not only did he show us a flooring option that was exactly what we had in mind, he told us that he and his team could handle the other dreams we had for the space. We hit the ground running from there.Throughout the project Abed was on top of communication, resolving all questions and issues almost instantly. Rob, who oversaw each part of the project on site, led the construction and himself worked on the majority of the pieces. Rob’s work was first rate and his communication with us was also timely and precise. We truly had ZERO complications throughout the project.In under one month Abed, Rob and their team had installed:3/8’’ Rubber flooring throughout7’ Wall to wall mirrors9’ Interior French doorsFour person wood sauna & heaterWe couldn’t be happier with each of these pieces and we are in love with our new home gym. The pictures of the room are attached. We’ll be recommending Grand Floors to our friends and will be using them for more projects in the future. Immense gratitude for Abed, Rob and the whole team.

Ch
Review №5

I am in love 😍 with my new floors and stairway! Mario Cambi went out his way to hook me up with excellent prices for my flooring! He also hooked me up with the best installer, his name was Ash. I will be returning for more add ons to make my house more beautiful. Please dont hesitate to purchase from Grand floors, you wont be disappointed with the quality or customer service!

Le
Review №6

I would definitely recommend them to anyone looking for a flooring project. We had a deadline to complete our small project and they finished sooner than expected. Mario helped us pick out the perfect carpet and were totally satisfied with the results. Not to mention the installers were efficient and proffesional as well. If you have a flooring project any size, go to them! You wont be disappointed!!! Thank you Mario!!!

Na
Review №7

I forget to review these guys, They did wood floors and tile in the kitchen for us about 4 years ago and they were fast and efficient. Everything I asked the followed through with. Btw everything they did still looks great! Thanks again for great experience!!

Ru
Review №8

What a great experience working with Adam and Abed at GF&M. They helped us choose the perfect carpet for our Master. Both were very knowledgeable about their products. Price was on point...and it looks great! Will definitely do business with them again in the future.

Sa
Review №9

We love our new floors and backsplash!! Abed did a great job of not only helping us choose the products and match our needs, but also to provide timely and efficient service. Very happy with the results!

Ma
Review №10

Grands Floors has great customer service. They called and check on the process each day. They will work with you in any way they can to get your floors done. I highly recommend Grand floors. Abed and Abe’s, me and my family thank you.Again Grands floors did a great job. They finished up my downstairs floors kitchen and 1/2 bath

To
Review №11

Good price and good service. Great job. Highly recommend this store.

Ro
Review №12

Hi,I wanted to take a minute and highlight how smooth and professional the staff at Grand Floors are. We were in and out of the showroom in 20 minutes with the friendly crew coming out 2 weeks later. The crew that came out to work on the house were amazing. They were knowledgeable, professional and courteous. After the job was completed, they cleaned up the work area and were in and out in 2 days. 10 out of 10, would do floors again. Thank you!

Sh
Review №13

Grand Floors did a great job installing both hardwood floor and carpet in our new house. Mario is super responsive and helpful with the whole process from selecting the floor styles to completion of the work. They had 2 crews installing my hardwood floor and they finished it within 2 days.

Kh
Review №14

We had a major leak under the sink cabinet that spread to all the lower cabinets. So we decided to renovate the entire kitchen. We were referred to Grand Floors & More by a relative of ours. We contacted them and they came to our house the same day. After I received their quick turnaround estimate and design plan, we were pleased and hired them. Was this ever a good choice👍. Every call, concern or decision change was met with a prompt return call from Abed. Abed and his team were professional, trustworthy, reliable and great to work with and we received an excellent finished kitchen; I recommend Grand Floors & More to any and everyone who needs any work done to their house. We will definitely be calling Abed for our next project!

Su
Review №15

Grand floors did a fantastic job in my house. They replaced all carpet upstairs with laminate and the media room with a beautiful carpet. Their crew is fast and do a great job.

Qu
Review №16

I had the pleasure of working with Wayne as my salesperson. With his experience, he was able to guide me along during the process, offer suggestions, while being transparent & not pushy -- something you dont typically see with sales people anymore. Originally looking for laminate wood, Wayne suggested I take a look at the vinyl selection. He proceeded to ask me about details about my house and my household. He also asked why do I want the change, & what Im looking to improve and avoid.My wants were: gray color, wood-like appearance, easy to maintain, scratch resistant. Knowing all of this, Wayne recommended LVT because it checked all of my boxes & added waterproofing -- which I never considered and should because of flooding here. I looked at several manufacturers as Wayne guided me through their selections. During the entire process, he was forthright with the numbers as we moved to the pricier materials.I picked out a couple shades & Wayne suggested to take the samples home and look at them in various areas of the house in natural daylight and at night to get a feel for how it would look -- this was a genius move. I originally took three & left the maybe. Wayne suggested I take it anyways. To my chagrin, the last one was the color I picked -- super gray. All of the other ones were too dark of a contrast & didnt look right in my house. He told me as soon as you lay them down, youll know which one you like. He was 100% correct.The next day, I returned the samples and asked for a formal quote. Wayne showed up on time & was cognizant of the fact I mentioned my elderly parents live with me, by wearing a mask the entire time he was measuring. He made it clear he would love my business, but also wanted me to be 100% happy as this was a big investment.Sales ProcessMy quote consisted of moving most furniture (big items are listed in the contact as not included -- safes, pianos, etc.), pulling up all the carpeted areas, leveling (floating) the floor, install LVT, install transition pieces, install quarter round redo staircase, minor clean up after.The biggest questions: did I want white or color matched quarter round & white or color matched risers. I asked for the cost of both, and Wayne (expertise again) recommended doing white quarter round & white risers. He said the color matched would be a couple hundred more, but white was the way to go. He was so confident, he backed it up by offering to color match on his dime if I didnt like the white. That made me confident.I came in the following week prepared to make a deal & slid my counter-offer to Wayne. He started making some phone calls to get some approvals. As we waited, Wayne was forthright & let me know that there would be an additional charge for each bag of float. I fought back asking for an all-inclusive quote. He explained that they only charge for the number of bags used after the fact. He and the owner have seen other companies over charge for bags not used & did not want to operate in that manner.Everyones big concern is: who is going to be in my house. they are fully licensed and insured.DeliveryI have 3900 sq.ft. Ramon was the lead; Raul his helper. Ramon s was going to try to finish in four days. Shortly after Wayne arrived to make sure everything was clear with the instructions. Let me tell you: these guys are efficient & pay attention to detail.They finished in four days. Only one piece of quarter round that needed to be addressed-- nothing major at all. Every room they finished, they vacuumed and wiped the floor down before moving the furniture back in. I cannot rave enough about the professionalism and hard work of this duo. On completion, they showed me all the bags of float they used & asked me to initial on the PO acknowledging the 10 bags of float. Hats off to Ramon. This guy is a master at this craft. He hand-painted the transition pieces.If I ever do floors again, I will go to Wayne at Grand Floors and more & request Ramon for my installer.

J
Review №17

After getting quotes from various companies I decided to go with Mario and Grand Floors. They were reasonably priced and were also able to provide flooring I liked from another company. The crew completed the job in a timely manner and the flooring looks great! Thanks Mario and the Grand floors team!

P
Review №18

The owner, Abed, is great to work with. He helped us in our selection of flooring, was patient in our decision, and very accommodating. The installers did an awesome job as well. The floors look beautiful and we are very happy with the whole process. Will definitely go back to Grand Floors and work with Abed again for any future needs. HIGHLY RECOMMEND!!!

Se
Review №19

I came by to look at some tile options for my bathroom and get some ideas on tearing out my tub. Wayne worked with me to give some pretty good ideas. I was impressed. Still in the process of deciding what works best but wanted to give a quick shout out to great service and knowledge! I will be going with Wayne after we get through the holiday

Te
Review №20

Good price, contractors were polite, on time and worked hard. We are happy with our new floors and would recommend Grand Floors.

St
Review №21

Fast and excellent work. Mario was very responsive and easy to work with. His crew was professional and did an amazing job!

ma
Review №22

I havent even bought floors yet but Fadi was wonderful. Honest and straight forward. Will definitely be working with him in the near future.We have now had our new floors installed (Tropical Malaga by Republic Flooring) and my rating will not change. This company and the people working for them are fantastic, quick and good. As you can see in the pictures these floors are awesome and as beautiful as we hoped. Installation went as smoothly as we were told and from the scheduler to Fadi our salesman they continued to make sure everything would go well.GREAT JOB and EXCELLENT PRODUCT!!!!

Va
Review №23

I have decide to replace my existing carpet floors to Vinyl. I spoke to multiple folks and took quotation from few as well. After Speaking with Abed- (Owner), decided to go with Grand Floors & More. He clarified all my concerns, provided best price, set the expectations on the project and straight to the point. We are very satisfied with the output of this project and very satisfied with his work. Highly recommended.

Ma
Review №24

We worked with Grand Floors for 2 projects, an accent wall and a laundry roomThey have a great selection at the store for any project! to choose new ones and to match existing ones. Wayne was super helpful helping us look for the right ones, we just told him what we wanted and he pointed us in the right direction.The crews that came to our house for both projects were super professional, with great attention to detail. They listened to every suggestion or demand that we had and made it happen.Both projects look fantastic, we are very happy with the results. We will be using them for more projects to come!

St
Review №25

After my floors were damaged in the freeze, Abed and his team did an amazing job replacing my entire floor while I went on vacation. They managed the entire process (including bringing pro’s to move our piano!). Couldn’t be happier. Highly recommend this company.

ab
Review №26

I decided to replace my floors to Engineered hardwood, after looking online, i decided to visit Grand Floors and More to get the material, I spoke with Abed- The Owner of the company, he was very knowledgeable, informative, and straight to the point. He showed us several samples beside the ones we looked online, he went to the next step and ordered for us 2 samples we asked him about it and didn’t have it in the showroom and called us after 4 days to pick it up.Nice shop atmosphere with very helpful staff. Highly recommended.

KT
Review №27

We had an amazing experience with Grand Floors & More from start to finish. Abe and his colleagues were very professional and dedicated to deliver true quality tile work. They went above and beyond to make us satisfied and the onsite team were A-mazing lead by Augustine. I will do business with them any day of the week :) thank you guys!!!!!!

Wh
Review №28

We hired Grand Floors to remove tile, carpet, and replace with vinyl flooring. While the floor itself is beautiful, we were very disappointed in the clean-up and damage left behind. The response of our sales rep when we expressed mild disappointment was also a let down. Our walls have minor but pervasive paint damage (throughout the first floor of our home), our bathroom sink is loose and has moved away from the wall and our cabinets and pantry are covered in shards of tile and dust from tile removal. When we expressed disappointment we were pointed to the portion of our contract that recommended we remove all wall paint if we wanted to avoid damage. No attempt was made to improve the situation or even express remorse. It is clear that this is a common complaint for the company. While I enjoy the final product, I will not be working with this company again.

Ja
Review №29

Grand Floors & More put vinyl planks in our home in May 2020. We had one of the planks come unlocked. I contacted Mandy in installation and she had the owner call me that day. The owner then had an installer call the next day to set up an appointment to come fix the issue. The floor is perfect now and I am very happy. All this was done in 3 days! I was relieved to find out they continue to care about their customers even after the job is done and paid for!

Si
Review №30

We had our new kitchen cabinets replaced by Grand Floors & More and we are very pleased with the outcome. Abed was very helpful, pleasant, courteous, and professional. He was helping us with the whole process. We love our new cabinet, and I would highly recommend this place to anyone.

N
Review №31

I had purchased a fixer upper and I was referred to Grand Floors and More to replace the carpet in my living room, dining room, and bathrooms. I was really hesitant to make the financial leap and was considering installing myself, but I am so glad that I went with Grand Floors and More! They were extremely professional every step of the way - from helping me choose the flooring that would match my entryway and kitchen tile to calling midway through the project as well as afterwards to make sure everything was going well. I am so pleased by the superior customer service I received as well as the floors that transformed the entire feel of my house! The contractors arrived to begin working on my home at 10am. They worked from 10-7 and they were extremely efficient and clean! All debris were swept up and they would routinely pick up materials. The next day they worked on the bathroom and installed the trim around the floors and they were so detailed that when it came to the fireplace and the wood was lighter and not as appealing visually - he went out and purchased a stain to fix it! It didn’t bother me because it was such a small amount of space (and unnoticeable) but they wanted to make sure that everything was just perfect! I was discussing how I would remove the carpet on trash day with my partner and when we stepped out into the garage they had already removed it! The owner Abed, called multiple times through the process and after it was all said and done my partner (who is a big grump when it comes to spending money and was initially anti the project for right now and wanted to hold off) told me that he wouldn’t go with any other company and that Grand Floors and More was the best experience he has ever had with contractors and he owns multiple properties that have needed renovation over the last few years. We have recommended them to all of our friends who are now at the stage in their lives where they are purchasing first homes! Really happy with overall product and service!

De
Review №32

I rarely take the time to write reviews, but thought this sitautioin warranted it. After placing an order with one of the larger chains because of their diiscounts and special financing, I canceled my order when no one called to schedule an install. Within 4 days of making my selection at Grand Floors & More, my new floors were ordered and installed. The owner came out personally measured my house and made some good suggestions about which color to use. The installers were extremely courteous, considerate, and professional. I couldnt be more thrilled with both the finished product and the buying experience.

Ra
Review №33

I cannot say enough good things about Grand Floors & Moore. Wayne was so helpful and made sure we found something we loved within our budget. Ramone and his team did such a wonderful job on the installation. I am so happy and love how the floors and countertops turned out!

Ke
Review №34

Grand Floors and More made my fire place and entertainment center project a piece of cake. Their speed, price and quality were all excellent. I am very happy with their work and look forward to having them work on my next project.

Jo
Review №35

Im extremely happy with the job Wayne and Javier have done handling my flooring needs. The house definitely has a brand new feel to it! Thank you guys very much!!!

Re
Review №36

Great selection of tile vinyl and carpetGreat and helpful employees

Ta
Review №37

Quick and easy service. Recommended a wonderful carpet that was quickly ordered and able for install about 1-week later. The team that came out for install were very kind and did a wonderful job with the install as well as moving (and putting back) my large furniture pieces. Found them on Yelp and the positive reviews helped me find them. They will not disappoint.

Ng
Review №38

We needed to replace the countertops and backsplash at my parents house, and I got quotes from several places in Katy. I spoke to Abed and he took time to look at the pictures of the kitchen and understand the work that needed to be done. He sent someone out very quickly to get accurate measurements and gave me a quote that was fair and better priced than others I had received.Abed worked with me to pick the appropriate stone and tile, and when we ran into an issue with the existing wall, he and Wayne (also very knowledgeable, and very friendly guy with years of experience in flooring and renovations) were able to troubleshoot and come up with a great solution that saved us quite a bit of money.The team are very responsive, and the tradespeople they work with (tilers, stone cutters, plumber, etc.) are very professional, neat, and work fast. I would definitely work with Abed and Grand Floors & More on my next reno project.

Du
Review №39

We were very happy with our experience with Grand Floor and More Katy TX. Wayne Haskins did a great job helping us select the tile for our house and kept tabs throughout the whole project. The installation team were professional and did a fantastic job! Highly recommend the business if you need work on your house

Pa
Review №40

Great, Friendly, not pushy team at this store!Salesman, Wayne Hawkins was absolutely on target helping me pick the right flooring, stayed in my budget and was there every step of the way! Quick install by an experienced and professional team. I will definitely use them again!

Ma
Review №41

We had contracted them to do the flooring for our home. This project was executed very well, including taking off the existing tile, wood and carpet floors, and installing a new wood flooring. The install crew was amazing, done the whole project in 2 days time, which was surprisingly faster. The guys did a fantastic job with the install.Special thanks to the team, it was great working with Fadi who was the sales person from the shop.Now that it’s been a month we thoroughly enjoy the work ✅Thanks again !! Keep up the good work.

Lo
Review №42

Wonderful place to buy your floors, ask for Wayne, he is soooo knowledgable about all of the products and the pricing!!! Great customer service!!!

Ma
Review №43

The owner Abed Biadsayis a lousy project manager worshipping and not taking care of customer. Not even showing up at project once he picks up his first check. His contractors did not cover anything in the house when they were removing old tiles and dust was all over the house. We do videos as a proof. When we complained to him, he said you know how the contractors are. He told us in March/April time it will 4 weeks but we are October and he has not finished the job besides he stopped answering our text messages and phone call after 2nd check. He replaced 3 tiles contractors to do the job because his contractors were complaining that he does not pay them enough to do the job. His contractors messed up new tile floor in the laundry room which he claiming was done previously and we are lying. We asked for his liability insurance and he got furious. He stole quite a chunk of our hard earned money. Please do not deal with Grand Floor n More in Katy area because his owner Abed would destroy your home. He said that if his contractors messed up anything in house, he is not responsible for it. Please avoid Grand Floor n More so you can have peace at home. Electrician never completed the job. Plumbing work left and never touched the cabinets to cabinets. Abed is a thief who only looks for his own interests does care about homeowners as long as he collects his money he disappears

br
Review №44

These guys did a great job! I would highly recommend them. They are very knowledgeable, not pushy, and are reasonably priced. Their installers were on time and worked extremely efficiently and did a great job.

Br
Review №45

I was lucky to find Grand Floors & More through its great reviews on here and wanted to leave another for anyone considering using them for business. We recently purchased a home and worked with Abed to change our flooring prior to moving in. I cannot express how pleased I was with the service, pricing, and quality of work provided. He was extremely timely in responding to us, setting up our initial consultation, and scheduling the installation. He was very thorough with helping us choose the color and type of wood we ended up using. He frequently checked in with me to ensure everything was going according to plan. This is the type of service you dont get with a large chain. I highly recommend Grand Floors & More and will be using them for the additional projects we have planned for our home as well. Huge thanks to Abed and team!

Sy
Review №46

Fadi at Grand Floors is the best in town. Here are the reasons:- Timeliness: Ordered carpet for 4 rooms on a Monday and was installed on a Thursday morning same week. (Big stores took 7 days or more)- Quality: Clean and professional installation. Once installed all areas were cleaned.- Pricing: For the same brand/quality and padding got quotations from 5 different places and no body could beat Grand Floor’s price which included installation. I saved more than 50% compared to big store quotes.

M
Review №47

We recently had carpet replaced in three bedrooms in our house and are so glad that we went with Grand Floors and More! Before making our decision we obtained bids from multiple vendors in the Katy area and we received significantly better pricing for better quality carpet from Grand Floors and More versus everyone else.Fadi the salesman at the store was great to work with, he was very honest and upfront about what they could provide and what the total cost would be after installation. From the time I submitted the order to install was only a week, could have been less if I didnt need a weekend install. Also it took a team of two installers only 5-6 hours to remove and install the carpet in all three bedrooms.

Me
Review №48

Grand floors and more did an amazing job!!! Totally transformed our kitchen and living area. They worked hard to meet the deadlines we had in place before starting the job. The best part was the communication was great. We were kept in the loop the whole time. Highly recommend. Honest contractors do exist!!!

Ch
Review №49

Awesome staff and excellent service. Check out their great selection of Republic Floor products.

Li
Review №50

Just redo the carpet in my rental home. They did an impeccable job. Service is top notch. They are responsive, prompt, on time and strive for performing a high quality job. This is the second time we use them and as first time, we are completely satisfied. Totally recommend it.

SU
Review №51

I’m happy to have this store for my new flooring. Mr.Fadi has responded to our requests for quickly and made our house to be beautiful.Good service and reasonable price.Highly recommend this place.

Sa
Review №52

We are so happy we chose Grand Floors to replace the flooring in our home. From start to finish, it was nothing but the best service ever and the best prices. Abed and Andres were the best in helping us pick out the right product and color. They were both so knowledgeable. Andres was precise in the measurements right down to the inch. The installation crew of Nelson and Miguel were absolutely wonderful!!! So professional and friendly. They worked so hard and had our floors done so fast. We are thrilled with our beautiful floors. Thank you to everyone at Grand Floors for such a smooth, friendly and professional transaction.

ev
Review №53

I was skeptical initially going into this project and I did a lot of research. Of all, AJ was very knowledgeable and I decided to go with them. The service was great, workers came in time, worked tirelessly and even worked on Sunday to get my job completed in time. Overall I’m impressed and I would recommend them anytime.

Wi
Review №54

Grand Floors and More deserves this 5 star rating. The owner, Abed, and his assistant Andres, took time to carefully explain, in detail, the features of all the flooring options we were considering. We had 2,000 sq ft of wood flooring to install over our stained and damaged tile floor. Abed was able to get us a very fair price. The installation was perfect, and we couldnt be more pleased.

le
Review №55

Me and my wife just bought a brand new house but we were not really happy with how it’s colored. So we decided to redesign everything. Being completely honest, when it comes to big purchases, the ones that cost a lot, I am a really picky, not anything would satisfy me because I want everything to look perfect just the way I am seeing it in my mind. I walked in many places to look for tiles for bathroom and hardwood for the rest of the downstairs. grand floors and more have the best commodities I’ve seen, they even had a great amount of white products selection, in addition for there excellent services. Installers took care of everything in my house. I was with them the whole time while installing and they did their job perfectly. I’m happy I did business with Grand Floors and their Abed was so knowledgeable. He offered great deals and welcomed me in a very professional way.Thank you guys! Appreciate everything.

Ty
Review №56

Our experience with the owner, his foreman and both of his installers was wonderful. The work was estimated and completed within a couple of days without a problem and within budget. The work was flawless. A very friendly and experienced group with which to deal.

ah
Review №57

I would definitely use them again, and I totally recommend you to use their services. I needed to change my old carpet, and was hesitant to do it as I thought it would be a tedious job. However a friend recommended I contact Grand Floors. They came over, did a free assessment, and gave me different options on spot. The next day I received two quotes for my two preferred options. I chose the vinyl flooring option, since its water resistant, and more affordable than laminate. I also wanted to move away from using carpet again as they get dirty quickly.The job took less than two days from start to finish, the finishing quality is awesome, and they left the place as clean as they got in. Reasonable pricing, no hidden fees, no hassle. Five stars from my end for sure.

Ja
Review №58

Wonderful experience. Fadi came to my home to give me quote. He brought samples and was very professional and courteous. His quote was very reasonable and he was very easy to work with. Texted several times back and forth about the color of the flooring. He was responsive and had workers available to do the work in a timely fashion. The workers were outstanding. Very professional, they did not rush through the job. They were efficient and made sure each detail was done correctly. I would definitely recommend them to anyone wanting to get their floors done. Great Experience, very happy!

Ra
Review №59

We fell upon Grand Floors by chance- the manufacturer of the wood floors gave us a list of suppliers in the Houston area that we could order from. We made an initial call to see if they supply the style we needed and decided to go visit the showroom. We were greeted by Andres soon as we walked in, showed him the piece and manufacturer. He did some research and said he couldn’t locate the quantity we needed (the style was discontinued) and suggested some alternatives. I was bummed, but pleasantly surprised with the matches (and in the price point we wanted to stay in) Andres found. From the time we walked in to when the installer picked up the flooring-it was maybe a week. (and most of that was us trying to decide what we wanted). At the same time, we were also going through a kitchen reno and had a supplier in mind. Because of the great experience we had while ordering the wood floors, we went back to Grand Floors to look at tile and counter tops. I told Andres what I was envisioning and once again he helped us narrow down a few options. Andres was professional, always kept us informed, upfront with all the costs associated and extremely patient. Grand Floors/Andres was great to work with and I highly recommend the company and Andres!

Ki
Review №60

We had a great experience with Grand Floors and More. Very professional and quick service. Their prices really very reasonable. Fadi is AWESOME! He helped us choose the perfect floor for our home. We love the finish product!Thanks!!!!Kimberly and Christopher Jones

Ru
Review №61

From the initial consultation and estimate, to the finished installation, Grand Floors & More has surpassed my expectations. The salesman, Fadi, was extremely knowledgeable and very patient with my long list of questions. I’m admittedly very particular. He helped me select the perfect engineered hardwoods to replace my existing tile and carpet. He worked the installation around my hectic schedule and sent the best crew to complete the project. Amir and his team were efficient, detailed and finished in half the time projected. Highly recommend!!

Ed
Review №62

Grand Floors and More did a great job! I was highly impressed with the customer service and project execution. Fadi did a good job of explaining to me my best choices and the crew they had was courteous, prompt, and quick with great craftsmanship.

pr
Review №63

I would like to appreciate The owner for assisting me in installing laminate flooring through the entire upstairs as well as the staircase, from the beginning of the process of the selection till finalizing the deal went smoothly and easy, In the day of installation, the crew came on time, they was polite and they was professional, the surprise was that they finished very quick in less than 2 days.I want to thank Grand Floors for make it happen as how we looking for and i will definitely use them again in the future.

Ju
Review №64

We had our first floor done in Acacia Wood and Travertine in the kitchen. Price was very good, they got the job done way quicker than I expected and Fadi was very professional and helped me every step of the way. I appreciated him answering my texts throughout the process as I had questions about how the process (or re-flooring my house) was supposed to go. I had never been through this sort of remodel before. It looks amazing.

Mi
Review №65

Grand flooring is the best i just had tile installed with them very good service abed was very helpful and very honest thank you guys you are the best i definitely recommend this company

De
Review №66

I cant say enough great things about this Grand Floors & their employees. I had my entire upstairs carpet (except the bathrooms)replaced with luxury vinyl. They matched the color & wood style to my downstairs floor, advised me on the most current trends for my staircase. & installed it quickly. Their installers were outstanding. Every day they cleaned up perfectly. The 2 installers moved heavy furniture back & forth to get to all 5 bedrooms so I was able to sleep in my own room the 1st night. The removed all the old carpeting even though I told them they could leave it at the curb. The final installer (wish I could remember his name) went above & beyond for me. He pieced together some of the old carpeting so it wouldnt look bad at the transition between my bathroom tile which I told him was going to be the next home project. He cut threshold pieces for me to add later when I remodel my baths. This was the best experience Ive had with fixing up my home. Wish Id known about them after my home was flooded by Harvey! Oh yeah, & of the 4 bids I got, theirs was the best! Ill be using them again in the future. They really care about their customers.

Ja
Review №67

I just had flooring installed. Could not be happier! Great price and quality. Owner took a special interest and called to check that I was satisfied with the job. Installer was great and very skilled at his job.

Mo
Review №68

Abe and Abed at Grand Floors and More are simply amazing! We sought out multiple countertop companies, and they stood out WAY above the competition. Their communication and customer service was phenomenal. We ran into an issue with our stovetop and the countertop and they continued to work with us until it was perfect and we were happy. Not only that, but other companies told us that our backsplash would get ruined in the demo and install process. However, Grand Floors told us they could save it and they were right! I was amazed! Im so grateful for their kindness and consideration of us as customers. They will definitely be getting our return business.

Je
Review №69

We are extremely happy with Grand Floors & More. We decided to update our master bathroom floor prior to listing our house, but had almost given up due to high prices and long lead times from other competitors. AJ was instrumental in providing us a cost effective solution. The installer was able to start immediately and did a great job. We will definitely utilize them in our next house for much larger projects!

Pe
Review №70

AJ was our salesman- he was amazing and very attentive to what our needs in the floor we wanted. He brought over samples and once we decided on the floor we wanted, it was less then a week and hed setup our installation. Ruben and his crew did a super job installing the floor. We absolutely recommend Grand Floors & More. Great job!! Great price!!

Pa
Review №71

We had our house completely re-carpeted by Grand Floors. Fadi helped us with the carpet selection and measurement of the square footage. He was very nice and professional. Measured the carpet required accurately. The installers were excellent and finished the job in 2 days including moving and reassembling furniture. We are very pleased with the whole process and highly recommend Fadi and his team.

Fr
Review №72

GF&M removed existing tile and carpet and installed new wood veneer. Product selection was excellent. Installation was professional and quick. Crew was knowledgeable and friendly. Prices were superb. I’d use them again in a heartbeat!!

Ca
Review №73

Abed, owner of Grand Floors and More was a great pleasure to work with. Not only was he verse in assisting us to select the right flooring and color, the flooring crew did the utmost fabulous work. They paid attention to detail and were very respectful and professional. I highly recommend Grand Floors and More, any additional work I will need will definitely use Grand Floors and More again. Thank you Abed for a great flooring experience.

Ol
Review №74

This was our first time I had used Grand floors & More. I would especially like to thank Andres Donado. He came in with the best price compared to other stores. His knowledge went above and beyond. He helped us choose good material and everything else what we needed to buy. I would recommend this company to everyone. Thank you.

Be
Review №75

Thank you, Fadi, for your professionalism in handling my kitchen tile installation. Your crew was friendly/punctual and did an excellent job. I will keep your business in mind for future projects and recommend you to my friends.

Ca
Review №76

I feel very lucky that we were able to work with Abed, the store’s owner, on the floor and design elements in our house. He was very helpful and knowledgeable on giving us so many details about how different materials and products would match and correspond our needs. We managed to pick out a lot of our flooring (tilling and carpeting) and backsplashes in a resonant amount of time. Also, we are very happy with the quality of the installation the guys made and the fact that everybody was service oriented. Looking forward to working with them in the future. We recommend using them for any home projects.

tr
Review №77

Great deals if you talk to the right person

Ro
Review №78

Had a great experience with Grand Floors and More, they were able to find the same floor we have in our living room and install it in our bedroom. The process was quick and easy from the very beginning. AJ came took the measurement and gave us a very competitive quote. 7 days latter we had brand new floors and couldn’t be happier. Our floors looks amazing.

Tr
Review №79

I currently work with 2 builders in the Warranty Department and final walks at closings. I have found that Abed and his staff is always available and most importantly thorough and detail oriented. He is also excellent with the follow up and accountability of his staff. When I begin to make some changes at my house I will definitely call on Grand Design Floors & More.

Ta
Review №80

From the sales team to the installment crew, I had nothing short of a great experience.Andres Donado helped me pick out flooring that was suitable for my budget and needs!Mo and his fellow team members were also extremely professional in explaining the installation process! They explained each part of the process as they installed and answered all of my questions.As each room was completed, they asked for me to view the flooring and made sure I was happy.I highly recommend for their professionalism, skills, but most importantly...their honesty!I received nearly a $100 refund because they calculated that I had overpaid.I have already recommended them to several friends and would be happy to use them again with a future property.Thank You!- Taylor D.

Jo
Review №81

My wife and I are totally delighted with our experience at Grand Floors in Katy. Our salesperson, Fadi, was very helpful with selection, samples, going back to the supplier several times to help lowering the price and coordinating installation. The installation crew was excellent. They were very competitive with pricing and did a super job with installation. My wife and I could not be more happy with the entire process. We would highly recommend Fadi and Grand Floors.

Br
Review №82

We were very impressed with all aspects of our experience with Grand Floors and More. We had over 2,300 sqft. of engineered hardwood installed in our house. Fadi was a pleasure to work with; he is very knowledgeable, professional, and communicated with us through the entire project. The installers were on-time, clean, and very respectful. We will use Grand Floors and More in the future.

Ri
Review №83

Ask for Gabe at hes super knowledgeable, super professional, and an all around great guy!

Ta
Review №84

Wonderful experience with Grand Floors. Abed really cared and worked well with me. The quality is great and job well done. Very happy and hoping to have them do all upstairs in the future. Highly recommend!!!

Ma
Review №85

I had the best service ever, the staff and the owner they are very friendly and professional, they make the whole process painless, very happy with the results and 100% recommended to do business with again.

Mi
Review №86

Bad experience.They use a lot of float to make more moneyThey are not honest.

Ju
Review №87

The customer service was great all around. AJ was very patient when I wanted to see sample after sample. The install went smoothly and I now love my new floors! Would use them again.

Ta
Review №88

I recently visited Grand Floors to look at the option on changing my kitchen and bathroom countertops. As soon as I walked in both salesmen, Abed and Fadi were very quick to great me. I told them what I was looking for and what my budget was and they provided me several different options to choose from. I ended up going with a beautiful white quartz that was installed last week! I am very pleased with the pricing (recieved 3 other quotes and they were very competitive) and the entire installation process. I was even able to go visit the manufacturer to see the slabs prior to fabrication.The team provided accurate time line for fabrication and called me multiple times the day of to make sure everything was going smoothly.Everyone was always very professional, especially when I know I’m a picky customer. I highly recommend them for your remodeling needs!

Jo
Review №89

Abed is a very honest, helpful, and knowledgeable professional. He truly wants to please you with the services and products he provides. The trades people that he deals with are very good at what they do, hard working, and dependable. If you need tile or flooring, I would highly recommend Abed and his team.

Ca
Review №90

We had a great experience with Grand Floors. AJ was super friendly and helpful. The men who installed the carpet were very professional and efficient. We have already recommended them to our realtor and will do the same with our friends.

Os
Review №91

Great staff, Abed was always kind and helpful. Time of execution was perfect. He knew we needed the work in no time before the holidays and he made it happen for us. The installers were very professional and they ensured we were completely satisfied with the job.

Ki
Review №92

My new floors are beautiful! The tile installer Jose and molding installer Sam along with their crew were fantastic. Thanks to AJ and Abed for all their help in making this an easy project! We love it!

Si
Review №93

We just remodelled 4 bathrooms and were fortunate to find Grandfloors for all our floor and glass accent tiles. They had a wonderful selection of top quality tiles, far nicer than anything we saw in the larger warehouse type stores. Great personal service, in particular Aber and Mimi were very helpful with explanations, suggestions and showing beautiful options especially with the glass accents. Mimi performed miracles getting us extra tiles when we needed them last minute. We are delighted with the result! Thank you Grand Floors! Highly recommended!

Do
Review №94

Both myself and my parents have used Grand Floors And More and they were great! Both Patrick and AJ were incredibly helpful and AJ made sure to follow up with me every step of the way knowing how busy my schedule is. The work was completed in a very timely manner and they did a beautiful job! Highly recommended!

ed
Review №95

SCAMMERS...!!!A friend of mine have a remodeling project with this company, we been dealing with Abed - the owner- we had a lot of issues. and he didn’t wanna be responsible for their mistakes, the worst Job site management I ever seen. they just give you fake warrantyDONT DEAL WITH THEM.

Ju
Review №96

Very professional staff - went over and beyond to make our project successful.

Th
Review №97

I am so happy with my new quartz counters from Grand Floors and More. Andres was the customer service representative that helped us and he was awesome. He had great communication skills and helped us find what we needed in a smooth and quick fashion. I appreciate him so much. We went with a white quartz and it was very reasonably priced. They only required half down to start then half upon finishing. The installation was fast and seamless. We are thrilled with how it came out and the cost for the quality. We attempted to go to Home Depot for countertops but there was never someone there to help us. I actually went in four separate times to try to buy countertops and there was never an associate to help so I found this place and can not be happier that I found them!! I saved money, was helped on the spot, and communicated with through the process. I would highly recommend Grand Floors and More to anyone looking to remodel especially over a corporate store like Home Depot and Lowes which have terrible customer service. They do not even compare in price, quality, and customer service. Will definitely return to Grand Floors and More in the future.

Cr
Review №98

Thanks Andres for helping us changing the floor in our house!We just installed carpet and vinyl and we are very happy with the result (fast and easy).We count on you for our next project!

Tu
Review №99

Abet listened patiently to all my needs and answered all my questions with very helpful insights. His workmanship and end product exceeded my expectation. I would definitely recommend him to my friends and family members.

st
Review №100

We just bought a new house in the Katy area and the previous owner had 4 pets living indoors. Needless to say I was not thrilled with the stained carpet. As such, we set out to replace the carpet with hard floor. We took a look around several places looking at at all our options. Although Grand Floors & More does not have a huge showroom, it has an expansive selection of wood flooring, which is what my wife and I set our eyes on. My wife is actually very picky with the color/ finish she had in mind and AJ was very helpful is going through nearly every sample they had until my wife found the perfect one. on top of the helpful sales and detailed pricing estimate, the installers took care of everything in my house, including bring extra dehumidifier to help our floor dry after the concrete leveling. Overall, everyone associated with the store was very professional and I am thrilled with our new wood flooring.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:98 W Grand Pkwy S #140, Katy, TX 77494, United States
  • Site:https://flooringstorekaty.com/
  • Phone:+1 832-770-6666
Categories
  • Carpet store
  • Bathroom remodeler
  • Carpet installer
  • Flooring store
  • Countertop store
  • Flooring contractor
  • General contractor
  • Kitchen remodeler
  • Wood floor installation service
Working hours
  • Monday:10AM–1PM
  • Tuesday:10AM–5:30PM
  • Wednesday:12–4PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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