Needed a Key fob repaired and Robert was very helpful and was able to fix the problem. Shopped around other electronic repair in the houston area and his price was the best. He also accommodated us by doing the repair on a weekend during off business hour. Saved me over $400 by not having to buy a new key from the dealership. HIGHLY RECOMMENDED and will use for future repair needs.
I had a great experience working with Robert of Top Secret Techs. My PS4 had been fried from a power surge and I brought it to him for the repair. He is super courteous, professional, and very knowledgeable in tech repair. Not to mention, he fixed my console in under two hours and had it ready for me to pick up that day. I highly recommend his services for any of your repair needs, and he will definitely be my go to guy for tech repair in the future.
Yesterday I had an issue with my PS4. It displayed the Blue Light of Death. I play in an online franchise, so its important to have immediate access to my console. I reached out to Top Secret Techs. This was my first time utilizing their service. It took them 40 minutes to diagnose the issue. After the diagnosis, he called and explained the issue (Southbridge Chip) and repair price ($135). Im not sure if this was a fair price, however I was in a crunch and Top Secret Techs seemed genuinely trustworthy. I had my PS4 back in working order on the same day.I appreciate their service, and plan to use them again soon for my Microsoft Surface Pro 4. Do not hesitate to give them a try. Tell them I sent you😉
I brought my kids Playstation in for repair, in less then thirty minutes the problem was diagnosed, he explained what needed to be fixed and was very upfront with the pricing(which was very reasonable). It took him less the an hour and he called right away to let me know, I could come pick it up. I highly recommend him for your repair needs and will definitely use him for any future repairs. I highly Recommend Top Secret Techs. Theyll get the job done right!
I took in my PS4 to Robert so he can let me know what the issue was. Received a call back within 30 mins and told me what was wrong it and what it would cost me. I told him to go ahead and fix it and received a call that it was ready for pick up in under an hour. Great and fast service and affordable prices! My PS4 works like a champ now. I will definitely keep doing business with him!
My boys XBox was in need of a good cleaning. Top Secret Techs immediately took on the job. Price was very affordable and the staff has top of the line customer service! (Super polite and experts in their field) Upon cleaning and running a diagnostics Top Secret Techs notified me of a defective part and which was still very reasonably priced against competitors. When you find great quality service like this company it builds a lasting business relationship and trust. Thanks again!
Robert has always done a good, fast quality repair on items I have taken to him. I would recommend his service to anyone. I feel he is very honest and doesn’t try and push you into an expensive fix that doesn’t need to be done. On this repair, he gave me 2 options with different quality and prices. He gave me the pros and cons of both. I 100% trust and recommend his service.
Top Secret Techs will definitely be my go to for electronic repairs from now on! I dropped off my TV that was blown out during the storm and they were able to repair it 100% for a very fair price! Communication was also great. They kept me updated throughout the process and were quick to respond when I had any questions or concerns. Definitely recommend!!!
Robert was able to diagnose The issue with my TV within a couple of hours. I appreciate the quick turnaround and have placed him at the top of my list for any tech repairs. ⭐️⭐️⭐️⭐️⭐️
Robert was very professional, knowledgeable and very informative. He diagnosed an unknown problem and fixed it quickly. Should I have issues again with any of my electronics this shop will be the first place I call.
I had my Xbox X hdmi port repaired with OEM parts and got my picture back on the TV. When I noticed my sync button no longer working upon trying to connect a new controller I gave top secret tech a text to inquire what may have happened and the response I got was very professional, he offered to get right back in it and see what’s going on and even offered to pay for shipment since I live a little far away but I was able to drop it by on my next trip through Houston and he fixed the issue very quick and even applied some reinforcement for better results. I recommend the service with top secret techs! Give them a try if you are able to.-Justin
My PS5 had recently stopped turning on and I couldn’t resolve the issue. I tried everything from holding the power button, to cleaning the inside components, including every youtube tutorial and nothing worked. Contacted Top Secret Techs and he had a solution to a solid fix. Super Tech stays on schedule with timing and will fix your electronics! Definitely recommend to those having issues. Stays fair to price and stays true to word.
Awesome work on my PS4; fast same day service and was also able to upgrade to 1T memory! Highly recommend! -Jose P
I had a hdmi output problem with my ps5 and thought I would never find no one to fix it in a day bc I make revenue with my system until I found Top Secret Techs. Robert was very professional and finish in a outstanding time that would take other shops 2 days to finish. He’s a lifesaver lol. I would definitely recommend EVERYONE TO HIM
Robert was very quick & efficient, I’m very pleased with the quick timing, will definitely refer others and return for future repairs. Highly recommend!
I came here like a year ago and man this guy really fixed my ps4 great place for consoles
Great customer service! Robert was able to fix my computer after it was no longer turning on after a storm. I was very impressed at how quickly he was able to fix it. Finished the work in less than a day. Highly recommend!
My PS4 was fixed within an hour at an AMAZING price! I’ll definitely use them again!
I brought my Xbox for a repair one day and got it back the same day and it’s working perfectly! Also for a great price! I took it to a few other places to get quotes before I took it here and he had the best price and also got it done very quickly! Highly recommend!
He literally is a tech wizard! Very professional and fixed my play station pro same day and super fast talk about impressive! Price point was AMAZING I couldn’t believe it! Great price point quick and fast! Very informative will be back with other electronics I need fixed. Thank you top secret Techs you have saved the day!
Omg… Fixed My hdmi port for my Xbox Series S Next Gen … Took less than a Hr.. Great Service. Very satisfied customer. Highly recommend…🔥🔥🔥🔥🔥
Came in to fix my hdmi port, Robert is a Good respectful guy very hard to find people who work in a hour or less every other spot I tried told me it would take 2 days to fix he did it in 40 mins which is badass. Good work all around !
Robert took on our Nintendo Switch not charging. He worked all possible fixes methodically. Ours was beyond a repair.Robert professionally did not require a fee for his time and effort. I will recommend him for future repairs anytime.
I love my ps5 and the thought of not being able to play because of a hdmi problem really irritated me but thanks to top secret tech I’m able to play again. Real good service and even fixed it same day for me so I wouldn’t have to wait days unlike other places
Great service! Highly recommend! If you need any repairs this is definitely the place to go. Quality work done on time. Five stars for sure.
Great service fix my PS4 slim with no problems and fast👍👍
Hey man this the best service I’ve had when it comes to getting things fix properly..this guy came through and fix my PS5 HDMI port in 30 minutes!! I really appreciate that!
I have taken my Ps4 twice and definitely great service! I highly recommend it for any repair. Robert is very knowledgeable, and will explain everything in details. Also, great price and fast service.
Definitely recommend this guy!He was very communitive and keeps you updated with your systemHe takes his timeAnd my ps5 was done within 40 minutes!Everything works awesome and fast.You get it back within less then a couple of minutes or hours same day!He definitely knows what he’s doing!
I took my PS4 to Top Secret Techs after it stopped working and wouldnt turn on! I was afraid I had to get a nother one but thankfully Robert helped find the issue and fixed it!! He made me feel totally at ease when dropping off my precious PS4 with his professionalism and knowledge. Hands down best experience at a tech shop ever!
I got a PS4 HDMI replaced and computer with liquid damage repaired. They both came back working like a charm! The repairs took around an hour and a half and it was easy on the pocket book. I am referring all my family and friends to this shop for sure!
Overall, the work I needed done on my PS4 pro was fast, professional, good quality work. And did I say affordable, he’s does all my work now! I highly recommend if you have a problem with your PS4 or whatever give him a call.
This is your guy! My ps5 got fried from a power surge and I thought there was no hope for my console. But this man is a wizard and fixed her right up. If you need your ps5 fixed this is definitely the guy to bring it to.
Great and fast service! We definitely recommend it!
Very very Amazing service you guys need anything fixed or replaced my boy will help you out forsure got my services done under an hour really recommended.
Very professional, great work, timely manner, awesome pricing. Best tech services I’ve encountered.
Very professional and helpful! Def will be using services when needed in the future’ thank you for all your help he has my sons PS4 working the same day
He is a very professional and on point with his work. He fixed my Xbox that had a bad chip and it is working perfectly fine now
Robert is awesome. He was able to diagnose my PS5 in a timely fashion. Turns out my HDMI port needed to be replaced. Would recommend to anyone!
Amazing costumer service. They fixed my ps4 in 15 minutes. And for a great price. Make sure to check them out!
Great quality and work, my ps4 had a overheating issue fixed in just 20 mins. Good pricing as well.
My Ps5 HdmI was damaged, Top secret Tech properly installed it
My PS4 was making loud noise all sudden. So I called up Top Secret Tech, he did diagnostic, told me what the problem was and fixed and cleaned up my PS4. My PS4 is smooth and quiet like it use to be and price was good. Very happy with the service.
Works quickly, fairly priced. Made my dirty PS4 nice, clean. No more overheating or jet engine noises. Super quiet. Highly recommend.
It was great he fixed my ps5 in less than an hour and a good explanation
Robert was A-1 with fixing my Xbox One and very reasonable with price!!🤘Plus you cant beat same day of getting your equipment back Highly RECOMMENDED 💯
Great service and turn around, reasonable pricing. His work is good have taken two consoles.
Robert was very quick to respond and replace my sons Nintendo Switchs charging port. His pricing is very reasonable and he fixed it in half an hour! I hope we never have to visit Top Secret Techs again, but if we have any future technology fixes that need to be done, we know who we can trust!
Honestly i wish i meet him a year ago because my old system which i love i had to give away and end up getting a new one that was messed up when i say he was and on point with time problem solving i highly recommended him
Very fast a reliable service. Replace hdmi port on my Xbox. Job complete in 1 hour
Excellent service. My PS4 wasn’t working and would always black screen when I turned it on. So I decided to take it to him and he told me he would run a free test to see what was wrong with it. He was very professional and explained to me in detail what was wrong with it. I asked him if he could fix it and he had it fixed within a day. My PS4 is working great now. I highly recommend going to him.
We did freak out that it was someone’s home but it was super fast. We shopped for an hour and done! Thank you
My PS4 was incredibly loud so I had Top Secret Techs do a deep clean on it. He replaced my thermal paste as well. Now I can barely hear it even on the most taxing games. He was very easy to contact and the service only to 30 minutes. Highly recommend!
Quick and easy service! Serviced my kids Ps4 due to a faulty HDMI connection.
Great service would recommend to anybody that is having tech issues. Took my xbox in for hdmi port replacement and had no issues with the service. Quick and easy for a great price! The tech definitely knows what he is doing and is completely up front and honest with you. Don’t waste your time going to other repair places that charge more and take forever to fix your console. Bring your broken devices here!!!!
Great Service for a great price! I brought in an Xbox One X that wasnt working. Robert diagnosed the problem and quoted me a very reasonable price to fix it. Within a day my Xbox was fixed and working great! Great customer service, prompt response, knowledgeable, and reasonable rates are hard to come by these days. I highly recommend them!
Our PS5 lasted FOUR whole days without an incident before it was pulled off its stand onto the floor. My 8 year old was devastated. With such a recent release, we thought we were surely out the money for the console. Luckily, my husband came across Top Secret Techs page and based on reviews..we were extremely hopeful he could help us. We could not be more pleased. It took one day for us to have our fully functioning PS5 back. I would recommend this company to anyone!
Contacted them about a disc drive issue I had with my ps4 as the sony 8.50 update destroyed my disc drive. Contacting them was easy enough before them getting my ps4. I told them what happened and once I dropped of my ps4 is when the issues started. I had to constantly contact them to hear anything about the issue. Finally a day after they tell me that the issue wasnt the drive as the drive worked in other consoles but maybe a chip with the motherboard which would all but confirmed that sony new update indeed screwed up my console.So days go by and I text them and call and they would deliberately ignore my calls and texts and would hear nothing from them. Finally days later they respond still trying to figure it out. More days past so about over a week and they tell me that it would be like 200 plus to even fix the issue. Fine, I dont expect everyone to be able to fix everything but it seems like they barely made any effort to even check into the issue. Now over a week I finally go pick up my ps4 today. I called ahead of time to come pick it up. When I get there the ps4 wasnt even ready even though days before it was established that I will be coming to get it. Its Tuesday and my ps4 was still apart when I got there which took an extra 25 mins of waiting around before I was able to get my ps4 to leave.I get home to test it out. Now mind you my ps4 was in perfect working condition otherwise aside from the disc drive. Wouldnt you know my ps4 doesnt turn on. So i contact them to let them know what happened. He tells me if i come back by to drop it off they will see what happened. Mind you i had just came BACK from the place and now they tell me to come back and drop it off. So instead of having it ready and in the condition I left it with you, you haphazardly put it back together at the last minute only to have it in worse condition as before you gotten ahold of it? I told them I didnt wanna go back there as I had just came back so he asks where do I live and he will come pick it up. So I told him and he said he would come by since he has to head this way. Hours go by and nothing. So I just called and text and what do you know, no answer and I have proof of all the calls and texts with no response if need be. These people are terrible, bad people and if this isnt resolved in the next 24 hours then I will be filing a police report and filing complaints with the BBB and will take legal action for damages. I tried to be patient but these people obviously dont respect peoples time, property and kindness. This so called business is a farce and does terrible work and have horrible service. -35 stars
He revives all technology from the dead. Highly recommended. And works fast. Good prices.
Robert fixed a HDMI port on my xbox one s. It was repaired quickly. He did an outstanding job overall. I would recommend him for electronic repair with great enthusiasm.
Everyone always wonders where soups I go for my tech problems like maybe I should try the geek squad or some other place but this is by far the best place to go eat if you want quick accurate service for decent prices and friendly customer service I will never go anywhere else for anything tech related even though I showed up late (due to oversleeping) I was treated with a friendly face and that’s not to mention the knowledge that Robert has of technology seems to be an endless well that overflows by far the best experience I’ve ever had with a business
A must go to!! Very professional and knowledgeable.
Power Surge shorted my Xbox board. Called this gentleman and was asked to bring it in for a quick look over. For free... Within 30 minutes received a phone call sharing findings and cost of repairs. Polite. Cool. And understanding. Gave him the ok to fix it. 2hrs later I’m back up and running. Same day repairs with great demeanor and professionalism... “Where do they do that at?” Home based business, so call ahead of time. Give him a shot at it, however, and you will believe... I’m not taking my equipment to some shop with outrageous pricing and wait times any further. Mr. Robert... You have a customer in me. Thank you very much Sir! Oh... And he accepts Apple Pay for those who may be wondering.
2/19/2021 Great establishment to do business with. i called one time was quoted a price, brung the console (Ps4 Pro) in for the repair 30-45 min later i was leaving with a smile on my face. Good quality service i recommend to all...
Ive had my ps4 pro on 2 separarte occasions in top secret techs care and he is by far the best tech in Houston! Also his cleaning of the systems is very thorough I will only do business with him.
Was in and out in under 40 minutes, awesome work
I found Robert online after a frustrating experience with unreakifix they didnt want to fix my PS5 out of fear, I dropped it off to Robert and drove home and as soon as I walk in the door he text me saying it was fixed. 27 minutes tops.LIFE SAVER
Robert was super cool, and considerate! We drove about an hour to get to him based off the reviews, and he really lived up to expectations! We were late, and he still helped us out and repaired my ps4s HDMI in like 15 minutes, when he said 30 minutes originally. I was SHOOK! Thanks so much for the help!! 100/10 recommend!!!
Thank you for your fast & effective service !
Great service, replaced the hdmi port less than 30 min
There is not enough words to describe how good Top Secret Techs are. I dont usually do reviews but I will make an exception. For all electronics repair pls give them a try and you will never go anywhere else. Thanks again for a great job and service.
Affordable and fast service. I have used him twice for service on my ps4, once for a cleaning and the other for a hardware bug. My machine now runs smoother and quieter than when we first purchased it.
My son Ps4 couldnt reboot properly after the contounios power outages due to winter storm and I contact top secret techs and so happy I did. From the phone call thru the end of transaction it was top notch service! Robert is amazing at his skill and very professional. We could not have found a better person for the job! He has our business 100%.Thank you soo much.Mom of a happy 13yr old gamerNichole.
Called top secret tech with a problem with my PS3 player it wouldnt play movies or DVDs anymore.. told me to bring it by, I did, had me fixed in less than 30 minutes for a very reasonable price will definitely recommend!! saved in my phone for future!! recommend to everybody.. definitely worth the drive
Great customer service, and it too him less than 20 minutes to get it fixed. The price was pretty decent as well!!
I called several places that were over priced, had 3-5 day delays and when I was about to give up, I luckily discovered Top Secret Techs.. Let me just say.,, If you are looking for a cost effective solution, that includes all the bells and whistles that you should expect in this day and age, then look no further... Robert is highly effective, acts fast and replaced my failed Xbox one X HDMI chip in less than 40 minutes... THE SAME DAY!!!Thank you for your amazing service... finding honest technicians are rare, and this place is a gem!
Great service Robert was really helpful, I took my ps4 pro to replace the hdmi and it was ready the next day great service. Will be back if I have to
Excellent work. DVD wouldnt eject from the PS4. He had it fixed in like 30 minutes for a very affordable deal. Highly recommend.
Fast good repairs, very knowledgeable, personable guy
Bro no exaggeration he fix my Xbox within 30 mins the new one thanks so much bro
Excellent and professional service. Robert is a very honest person. He fixed my sons PS4 at a very affordable price, and kept us well informed of the issue. I highly reccomend him. I will definitely come back if I ever have the need again.
Fast friendly service, great job
My ps4 broke and the power supply died. He fixed it for me for an affordable price. Diagnosis was free and quick. Im very satisfied and I would absolutely come again if theres something that needs to be fixed
Robert was able to diagnose my PS4 within 15 minutes. He is very professional and a kind person. Thank you again. I will be coming back for any further assistance with my electronics.
I tell you what they know what there doing and the price you cant beat. My hard drive went out on my Xbox One and I took to them it was done in two hrs with a upgrade hard drive nice oh and did I tell you with a 90day Warranty
I had been having issues with my ps4 pro. I gave them a call and In a matter of hours I had my game system back. Great service and great pricing as well. I highly recommend that you give them a call
I took my ps4 here and 30 mins later my device was ready to go!! Very pleased with the professionalism, rapid response, and great price! I highly recommend!
Very fast, professional, and affordable service. Highly recommend him. Thank you! 🙏🏼
Took my son’s PS4 here due to a lost signal and would not play. Top Secret Techs fiund and fixed the loose port in no time and for a great price too. I will definitely return For business if I have any other electronic issues.Thanks Top Secret Techs
Informative..all I can say you need to see my guy for all of your tech needs my man turn my barbershop in katy Iconic barbershop in katy 22239 Katy freeway..into the shop of the future... on top of all that I made a friend..
Great prices and fixed my Xbox one right on the spot and immediately knew whats was wrong with it, id definitely be back if I have any kind of tech problems
Great customer service.
Amazingly fast and affordable.. my PS4 is fixed. Awesome job with great customer service 👍
He fixed my ps4 in half the time he said and it works like a charm and for a very reasonable price!!Would absolutely reccomend
Fix my sons ps4 hdmi needed to be replace and the mother board as well will come to him again
Friendly, Humble and Generous. These Men are the real deal, willing to help and work with me. Anyone who does come to them youll see what Im talking about HIGHLY recommend Top Secret Techs. You see these 5 star reviews!....Now I know why 👌🏼😎
Fixed my game in less than a hour and works great completely satisfied customer
My ps4 was making a really loud noise so i needed somewhere to take it, this was definitely the best decision i made, took less then a hr and completely fixed my console, definitely recommend!
Great work, my stuff got fixed!