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Cricket
22720 Morton Ranch Rd, Katy, TX 77449, United States
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Cricket

Comments
Pr
Review №1

He really helped make the process easier. He knew all the answers to my questions and made my first purchase easy and pain free.

Ke
Review №2

Just went in to add a line to my phone bill and AD was absolutely amazing! Very professional and fast. When I called in and ask the store how long it would take they told me about 20 minutes but I was in and out in about 10. He was very informative and polite.

Ti
Review №3

Very professional, courteous and knowledgeable! I am pleased

Ba
Review №4

The sale representative Asif was very informative friendly and kind

Je
Review №5

Ad is very helpful. He spent lots of time to solve all my issues and help me to learn my new smartphone. Highly recommended.

Li
Review №6

Very helpful. AD made it easy to switch my numbers and my service to cricket. I expected to be there for a while but the service was fast. Good customer service.

Sa
Review №7

Yall were very helpful and i would recommend you to everyone.

Ma
Review №8

Would go lower if I could. Gentleman in the store is rude. He knows nothing about how the phone works. After messing with it for 5 minutes the other day it has more problems. Took it back his first comment was well if you are going to blame me well yes it didnt have that problem before. Would have appreciated him telling me yesterday that I needed to call customer support.

Ka
Review №9

Excellent service. Very well versed and straight to point 10/10, would highly recommend.

Fl
Review №10

Wonderful customer service. Azi took very good care of us, good job. Thanks you!

Tr
Review №11

The service was amazing. The people there were very knowledgeable. I switched from T-Mobile and can say Im happy going forward with cricket. They not only have budget phones but also had the best high end phones. I would definitely recommend this place.

Je
Review №12

Thank you Azi. Very helpful. Went out of the way to help me with my email. Really appreciate it. No other store helps you the way you did Aziz. Thank you

Ma
Review №13

Great and quick service, went in for upgrade. Great prices.

ji
Review №14

Great customer service. Went in to add 3 lines on my cricket account. Hardly took 20 minutes to do so.

La
Review №15

I switched from simple mobile to Cricket and it was very convenient for me because of the network in my area. Sarah helped me pick the perfect phone for me and I love it, she was so sweet and such a great help I recommend this store they do a very good job and help you the best they can.

Pa
Review №16

Excellent customer service. I was due for a upgrade AD helped me out to pick the right phone for me. Explained me features on all the phone they carry nd what would the best upgrade for me.

ro
Review №17

Great service, AD is great and patiently tends to you and the girl too it show that they enjoy the work.

pr
Review №18

Associates are very friendly and fast.

au
Review №19

Good customer service. The guy I talked to was knowledgeable.

De
Review №20

Thank you AD and Sara for your patience and helping me out. Customer service at its best!!!!

Lu
Review №21

Great service.

ch
Review №22

This will now be my GO TO Cricket store. The owners are very helpful...Be patient with the new guys as they learn how to do everything....The owner is very accommodating and will even make deals if you approach the situation correctly...VERY HAPPY with my new phone and accessories.!!! ...

Ra
Review №23

Christian was very nice and respectful . he helped me with so much when i got a new phone, i wish more reps would be like him, 10/10 would recommend this store and their reps

La
Review №24

Ive been impressed with the staff each time Ive gone. In particular, Sam is extremely helpful, and incredibly patient with clients. They keep it clean and do have accessories for most of the phones they carry.

El
Review №25

Great customer service! Sam, Ruby, and Humberto are a great team, definitely my new favorite cricket! Id give them 10 stars if I could! :)

He
Review №26

Great job vary happy😄

Yu
Review №27

My phone had not been receiving data for about two months now because it was not properly unlocked from its previous carrier. These awesome dudes worked their magic and its back in business 👌.

Me
Review №28

Really AMAZING costumer service . Casey was the sales representative that assisted me and he was very informative and had wonderful costumer service .

Yv
Review №29

Wonderful customer service. Great place glad you are close to my home.

Mi
Review №30

Numair assisted me in securing a much better phone. EXCELLENT JOB!

My
Review №31

Numair was very helpful, he did an outstanding service, I will recommend all my friends and family to come to this location,

Jo
Review №32

Ruby is the best! Super helpful and attentive!! Great, clean store!

Sh
Review №33

Today I visited the store and Numair and Darian were I AWESOME!!! I will definately be coming back to this location!!!!

Pa
Review №34

Excellent service, very good deals . Overall 5 stars, recommend it alot .

La
Review №35

Great price, service exelent, customer service. 👍❤

Ry
Review №36

Awesome service put my old cricket to shame.

Ha
Review №37

Ayaz Ali, was a big help to my family and I. The minute we walked in he knew exactly what we were looking for and accommodated all our needs.

Ol
Review №38

Great customer service and easy location

Co
Review №39

Great customer service!

Ay
Review №40

GOOD CUSTOMER SERVICE

Re
Review №41

They were very professional an kind

Ys
Review №42

Asif, su atención fue la mejor. Muy atento y claro en la informacion

Information
11 Photos
42 Comments
5 Rating
  • Address:22720 Morton Ranch Rd, Katy, TX 77449, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Katy/22720-Morton-Ranch-Rd
  • Phone:+1 346-251-5845
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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