Zero stars. Poor quality expired items. The store manager is the worst I have seen with absolutely no manners. Dont waste your time going.
Carrying stuff close to expiry and then saying they just got in every week. bps snacks, bought one and didnt realize itll expire in a few days and tasted so stale. Called and said Im returning it. Waste of my time !! I rarely go there. The guy who sold me the stuff is the owner too...cant get over trying to cheat folks. Unbelievable!!
Going there for past 10 years. Something happened today that changed our perspective regarding this place. The Lady as many has referred to in the many reviews here. Hand keyed 12 samosas when only 6 were purchased. One frozen item purchased and rung up as 2. She wants to apologize and state there was an error. I have hard time believing this. Called on the phone first but she hung up after listening . Drove to her store and she keeps saying scanner error on something she hand keyed. All these years I am wondering how much we got ripped off just trusting this merchant. I had such a bad taste in my mouth that I just told her she can keep the ripped off money but also understand we are never coming back. Goodbye Katy Bazaar.
Welcoming folks. Mostly stocked. Also have few fresh snacks and sweets.
2 star for the location and some good cooked food, but the lady is very rude in the store, she doesn’t know how to talk to customers. I would prefer to go somewhere else, accepting bad behavior. We are paying for the stuff not getting free. No more shopping from here anymore.
Organized store.Limited items and ideal location for people looking to shop in bulk.
Awesome service repeatedly provided by K T Bombay Bazaar. Nick was great, as usual. Today I ordered a carload of items. All of the things I ordered were either available or had great replacements. K T Bombay Bazaar provided me curbside pickup facility. All I had to do was order over Whats App. Not only all the items were picked in the right quantity and quality but also nicely put in the boot of my car. I did not have to get out of my car or even have to lower my car windows. K T Bombay Bazaar is a great Indian store in Katy with an excellent service record. Thank you once again!
We normally avoid going here due to high prices and inferior quality and customer service. We went here after a long time hoping the competition from another Indian grocery store in Katy (Keemat) probably helped improve this store.But we encountered the same old experience. Take a look at the instant coffee powder which showed the price at 3.99 British pounds on the bottle and the price charged, a whopping $11.99! 2-3 times more even after you take into account the currency exchange difference.Another issue related to customer service, when I was at the checkout, I noticed one of the mangos was bad in the crate I picked (priced $11.99), which I tried to change with another one. Then the owner/sales clerk visibly got mad and would try to teach me the basics of commerce.Its the exact opposite experience at Keemat, both from pricing and customer service perspectives.Not going back here again.
Love this store! They always have what we need and the owners are really friendly and helpful! Highly recommend their curb side pick up especially during covid. Super easy process - text your order and they text you when its ready. They also message you if something is not in stock so you can modify your order accordingly before pick up. Highly recommend this Indian grocery store.
Good Indian grocery store. Owners are nice. Lots of selection. Fo not forget to grab a Samosa and Masala chai. They are the best.
Ordered list of grocery items via whatsapp message for curbside delivery. The response was quick and my confirmation was sought for substitute items. Fulfilled my request for two additional items even after confirmation that grocery pickup is ready.Placement of items in cars open trunk and payment by credit card was done without getting out of car ........ social distancing.Curbside delivery was completed within few hours of ordering as compared to 3-4 days with other grocery stores.Experienced a good service. Keep it up in this challenging times.
The people who work here are extremely helpful and very nice. They have an abundance of spices and foods for desi cooking, along with snacks. Great place and I continue to come back.
Their curbside pickup service during COVID-19 is great. We ordered for pickup and got it done at a time of our convenience all while maintaining social distancing. We ordered over text and Nick asked us a bunch of questions to ensure he got our order right and asked us before making any substitutions. The produce was fresh and he sent us lists of fresh veggies as well as freshly cooked food, which was really helpful.
This Shop given 1 star, they maintain high rates ex : one item charge $9, same item $4.49 in another store.not only this found different items .
All good but the lady should learn a little better behavior that will add to the shopping experience. Good collection for Desi grocery needs
We have been doing shopping by “curbside pickup” after covid issue. No problems so far with the service. They do it same day in a few hours after order and they are helpful and patient in helping us.
Great job in completing the contactless pick up!! Ordered my list via text and was able to pick up with in 2 hours. Items were placed in the trunk and payment was made using the card left in the trunk. Keep up the good work!!
Avoid going here due to high prices and inferior quality and customer service. I went here after a long time, made a mistake, check Vishala and Keemat for better PRICE and quality.
Their service during lockdown has been excellent. They text you to ensure they are providing the items requested in the list. Curbside pick up is quick and order is ready for pick up within a couple of hours.
The lady (owners wife) was very rude. I went in to this store to get some chapatis and the guy who was making the chapatis gave me a pack of 20. Firstly, I noticed that the guy making the chapatis was not wearing any gloves. When going to the check-out counter to pay for it, I was told that I cant take it as Ive not shopped in the store and that there was a huge line for chapatis. When I was there however, there was absolutely no such line,and she responded arrogantly stating, you need to shop or wait in line or you can go make your own chapatis. If you need to shop for Indian groceries go to Vishala instead as the service there is much better and it is much cleaner. I recommend for everyone to never step into this store.
Great experience had everything I need and the service was extremely pleasant and very kind.
Since lockdown been using curbside pickup. They are well stocked and quick to respond to text orders to confirm or suggest alternatives.Pickup times are quick and been very happy with service.
Amazing people. Great service. Very clean and hygienic place. Fresh veggies and food items. Lots of variety available.
Since the lockdown began, I have been ordering from Bombay Bazaar though their WhatsApp number. Their service has been great and the quality of products has been fresh. It has been a huge relief for me to get all the Indian groceries without stepping in a crowded store. Thanks so much!
Nice amd clean store. Good service
Ordered curb side pick up. Amazingly smooth and easy interaction. Thanks to these guys for taking care of us during the current challenging times. Anand
Picked up curbside Grocery this morning. Service was seamless from sending text message with the grocery list, them interacting by text questions on my list and then them putting the grocery into my car.Plan to get my Indian grocery curbside from them henceforth.
Indian grocery store with majority of items in their store. Except meat, they keep rice, atta, spices, dosa batter and almost all Indian items except you can imagine. The staff is courteous (sometimes quick witted) and friendly. Curbside delivery is available thru WhatsApp. Price point is moderate to expensive but you will surely get everything here including curry leaves. Their samosas are worth a try along with the green chatni. They also keep frozen vegetables and stuffed parathas.
Always friendly employees. Always clean. Adhering to social distancing
One the best Indian store. Curb side pick service is very much convenient and appreciated - 5 star service.
We loved the service provided by KT Bombay during this COVID situation . They provide curbside and have provided all the items that I had requested on the list . The grocery was of good quality and I don’t miss going into the store physically. The whole experience of curbside was very good.
The lady at the store counter is extremely rude, with a quick temper. Firstly, this store does not display price against at least half of the items on the shelves; Secondly the actual price turns out to be almost double of that in other Indian stores for same food items.On top of this, when we take the products to the counter to ask the actual price, the owner lady behaves very rudely and if by chance you decide not to buy the item with inflated price, the lady starts downright insulting you, asking why you wasted her time and ordering you angrily to keep the items back on shelf even if you try to explain to her that you were going to keep the items back anyway. Then she keeps muttering and eyeing you suspiciously till you have left the store. Never have I ever experienced such a bad customer service - I am not returning to this store again!
The owner of the shop is incredibly rude, and the quality of vegetables provided is low. Additionally, there are bugs such as cockroaches in the aisle. Do yourself a favor and go to Keemat or Vishala, the other Indian grocery stores in the area.
Great service and great staff. Treats you like a family. Lots of options and great quality on their in house items. The sweets are great as well. The owner is also great. I got smaller packets of few items by mistake, and he exchanged it without question. The in house food is healthier than at restaurant. And it t tastes better as well. Once in a while they run out of certain items and takes them a while to get certain items back. The vegetables were great as well. The frozen food section is almost as big as at the big store. And it has lot of different options. Lot of out of the box, ready to eat meals.
Good place for all Indian grocery shopping
The curbside pickup during Covid19 was fantastic. Very pleased with the prompt service and quality of products.
Very convenient curbside pickup facility. The response was quick and polite👍🏼
The store front lady is absolutely insane. She screamed at my family and I today for no reason? We were just normal customers going about our day and she started to follow us throughout the store and finally stopped us to tell us and started to yell at us for arbitrary things. She then proceeded to record us? We immediately left because this behavior is absolutely crazy and uncalled for. Hope she’s get fired or replaced because we will definitely not be coming back here anytime soon.Also if you notice, the “5 star” reviews on this are totally fake accounts.
Went here to grab some sweets before a get together with friends. The employees here were super helpful and informative. Very happy with my experience here!
Wish I could give in minus, Very arrogant behavior(lady owner). Doesn’t care about customers at all, Raciest, Expired items on selves. If given a feedback, the reply was that, they only have a good store where people come and buy, so we do not care of giving respect. Please Don’t Shop There.
Simply Awesome. Fresh grocery, huge variety and fresh products at reasonable price. Its like Home away home for grocery, typically one stop shop for all the Indian stuff - you name and he will have it.Very enthusiastic staff lead by one of his kind owner. I very much appreciate the efforts he took to order something that is not so common, yet I needed. Having failed to get it from anywhere else, he took extra efforts to make it available in a weeks time. Thank you.
Worst Indian Grocery Store in Katy, TX. Rude lady (owner). Expensive. Selling expired products. Using sneaky techniques to dump product on you. Watch out! Check the product/ price three times before buying.
Their curbside delivery during this Covid is the best in Katy for Indian groceries.Superfast service- whatsapped my list and within an hour picked up my order
I am using their curbside pick up service for the past two months and the customer service has been excellent. Thank you!
I always find the stuff I need,sometimes if its not available at other store,I am sure to find it at this store
Very bad
If I could give a negative rating I would. If this place dont have roti machine, this would go out of business in no time because of horrible (is to mildly put) customer service
KT Bombay Bombay have been providing timely and awesome curbside pickup service during this pandemic time. Thanks team
Very prompt service, carries wide selection of Indian grocery items.
This place is very neat and clean. All the items on the shelves were very nicely kept. The person on the cash register was very friendly and checked all the items at the register very quickly. We highly recommend this store.
Great place to buy Indian grocery. Very neat and clean.
This place is better than many other Indian grocery shops in Katy. Clean & organized. Easy to identify most things ourselves. If not, ask them, and they will point you in the right direction. They have recently renovated and has improved further.
Decent collection in the store however if I avoid this store then it is because of the lady owner. She is rude and unprofessional. Zero customer service. Glad there are other options in Katy.
One of the Best for Indian grocery shop in Katy
Excellent service and products... Money worth spending... Very helpful staff... Would definitely suggest others..
The place was great until a new store keeper/owner (lady) came for management. If you are disable and use wheel chair for mobility then this is the place to avoid. The lady asked me to leave my dad at a corner as her store is pretty narrow for wheelchair. Cant believe someone can ask this to a elderly person.
Worst customer service . Aunty at counter don’t care about some customers. She is very biased and so rude .Please learn some consistent customer service from Keemat grocers. They are very polite and have nice customer service.
Horrible customer service. No sense of doing business. Rude people
Rating based on arrogant behavior and expired food item. I have been observing this from last 4-5 years. Mason road has other better Indian Grocery Store with better options, then, why would one go here, unless there is an urgency.
Ok customer service
Easily one of the worst stores that I have ever visited. I visited recently to buy a bag of rice which cost me 13 dollars. I went home and opened the bag only to find it filled with Bugs and Beatles! I called up the store clerk to ask for a replacement as the rice is unfit for human consumption and should be thrown away. The clerk on the call does not even speak English! I proceed to talk to him in Hindi. The clerk is refusing to come home and replace the rice giving some really lame excuses that his boss is not in town! Instead of being apologetic and helpful he is replying sarcastically and arguing with me rather than admit his mistake and replace the garbage that was sold to me. He is also very rude and does not take any responsibility for the substandard, stale and bug infested rice that was sold to me. I was infuriated and almost filed a lawsuit against these scammers!! I really wonder how these guys are even doing business when their store is filled with either stale or expired products! I do not recommend this store unless you are shopping for garbage sold as groceries. I am definitely not wasting my hard earned money to buy over priced, expired and bug infested food from this store again!
Excellent service, very friendly and respectful owners.
One the best Indian store i found after coming to US.On my first visit i have Received an Invitation for the dinner at home, was never expected in America.Very Loving and Caring nature of uncle and Aunty.Almost all the Indian grocery which i was using in India, are available here in reasonable rate.I have always received a great response from the family.
Not sure why the low ratings are there..Ive only had great experiences as a customer there on all levels - food selections and quality, prices are low on the stuff i was looking for and they do specials (lower prices) on some items sometimes, which is great! And the staff & people there are quite friendly & kind. Last time i was there they had Moringa(Drumstick), Curry, and Guava Plants to grow for sale. 5 stars on this rating for sure.
A great place to shop the Indian groceries and tasty food /snacks as well.
This is one of the cleanest store I have even seen. Has all the groceries and fresh vegetables. And fresh roti and curry is so good. Best prices and service.
The place has a good variety and mostly supports vegetarian meal.The cooked food is poor quality.The one and only lady that is at the cashier is very arrogant. One of those !
I would have given this store less than 0 stars if possible. Few things have already been expired and they are still selling them. When I informed the guy at the counter about the expired items he arrogantly answered saying eating things which are expired for a month or two or more will not cause any issuesand buying any item at their store is not their responsibility but the buyers responsibility.
Love this grocery store. They sell homemade samosas that are the best Ive ever had! Great price too!
Ordered for curbside pickup. Service was excellent.
Good for a quick Indian grocery shopping only. Little expensive when compared with other Indian grocery stores. The customer service is very bad and I doubt if they even know to smile.
Good quality Indian groceries and produce.
We get all indian spices and groceries here..They sell freshly made rotis daily.
This is the best store to buy all your groceries and fresh veggies in one stop. I disagree with the previous reply, I use that Sona Masoori for last 2 years and never had any problem instead I really like much. I buy vegetables from there which are so fresh and good in prices. Awesome service of team..
Good.collection of Indian groceries. Vegetables can be fresh and variety can be added
Great selection and very helpful staff..Im new to Indian cuisine but they helped me choose items that arent typical of my diet but extremely delicious !
Indian Grocery. Good selection, good help. Make sure to try the freshly made samosas.
DONT EVER GO TO THIS PLACE!!!! I will be turning these people in to the chamber of Commerce in KATY ! The female owner is EXTREMELY RUDE and HARASSINGLY UGLY to you!!! Fresh food POOR QUALITY the female owner runs you out of the store if you try to take your time choosing your items its almost like they dont want you to take a close look at the products because they are trying to hide something. And the husband doesnt say anything when you try to tell him about her bad behavior. And if you look white dont go in they are racist! I will take my money some where else to get my Indian food! The store down the street is FREINDLY and the staff are helpful and kind. These people should not be allowed to have a business anywhere in KATY ever. I have lived in Katy for over 10years and never been treated so BADLY EVER! This is not what Katy is about EVER! So if it is your first time in Katy Texas and you have the miss fortune of stopping here first please dont judge the rest of Katy Texas by what happens here because this is NOT what Katy Texas is about!!!
Nice Indian supermarket! Great prices !
Clean and nice place. The staff are especially helpful and considerate.
Great store for Indian foods, fresh veggies and excellent tea selection.
I prefer this to the other Indian groceries in katy area.. they have a larger collection of stuff and more business means you have less chance of finding old stocks.. not the best for fresh vegetables though they have adequate stuff.. samosa here is good while Id avoid michi bajji here (personal preference though)
Cons: Vegetables are limited.However the good thing is they sell hot hand made rotis. The staffs are also helpful.
Large Indian grocery hub with a specialty of home cooked chappati, paratha and different veg curries for $3 and $4.99 respectively.. And it tastes good.
Well stocked all Indian groceries
Easy and quick shopping place, huge parking space and good customer service
The best store for Indian Grocery... fresh food.. must visit..Also carry fresh produce..
Very nice clean store. I must say number one store so far I visited many Indian grocery in Katy . Lots of variety of fresh veggies / snacks/ frozen . Etc. friendly and helpful staff.
One of the best-stocked Indian grocery stores in the area.
You get all necessary indian grocery. Fresh Roti and veggie. Nice Samosa.
Great indian groceries in the katy area. the owners are very friendly
Wrost behavior
Well stocked!
Great service, staff is friendly and well sorted place for your own personal Indian cooking.
Great service reasonable price. Fresh products
Good place, lot of variety. Vegetables are not always fresh... but has a good stock most of the time. I do not recommend the kachoris and dahi bhallas though. Not good at all. The curries are also so so. But it is good for all dry Indian groceries, paneer, and frozen veggies. The place is clean and aisles are spacious and well stocked. The customer service is also good.
Wheat flour tasted bad. The groceries are also not fresh. Keemat grocers is better than this place.
Good desi grocery store with many snacks and sweet options...ample choice of fresh and frozen vegetables for Indian cooking...very helpful sales people...they also make fresh samosas and other snacks in their kitchen