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uBreakiFix
190 Passaic Ave, Kearny, NJ 07032, United States
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uBreakiFix
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ga
Review №1

Overall great customer service! The gentleman at the desk offered a program that not only insures all of my technology, but also saved me a good amount of money. I went in for a screen repair and am very satisfied with the job done. Service was friendly, quick, and easy.

Ri
Review №2

Pleasant experience here, Ralph was very informative and helpful. If i ever need anything im coming right back here give that man a raise or something.

Ma
Review №3

Courteous, patient, professional staff. Fixed my phone that I was about to throw away from water damage. Highly recommend!

Sa
Review №4

Amazing service!! I had to file an insurance claim for a cracked iPhone screen. They were so friendly and professional when explaining the process to me. Highly highly recommend!

Da
Review №5

Excellent service. I was in a bind and couldnt come back any other time to have my phone fixed. They went out of their way to fit me in. Very professional and responsive. I definitely recommend them. Thank you Kevin and ONeil. Great job!!

Se
Review №6

The service and the people here are AMAZING! Such nice and fast service! They gave the best solution and explain so nicely. So professional and helpful.

An
Review №7

Super easy to schedule and appointment. What i appreciated most was there honest point of view which saved me $$. They could of easily charged me money for a diagnostic test but after a quick look they told me it wasn’t worth it.

Ad
Review №8

The staff is great and knowledgeable and try to assist you as much as possible. They go above and beyond to make the customer happy.

Sh
Review №9

They provided me with the best professional service ever, O’Neil is the best! Go here for all of your technical needs! I highly recommend them! Very knowledgeable! Thank you guys

Ja
Review №10

I called the Wednesday to make an appointment. The guy this morning told me none of the information given to me was correct by their own customer service team and refused to honor what was said to me, including a part needed for the fix as well as their ability to price match as my phone is Samsung. Its a poorly run business. I will not be returning.

Mi
Review №11

Knowledgeable staff and techs. Was able to tell me if my cellphone was still under manufacturer warranty. Unfortunately it wasnt. Changed the battery and informed me it would take about 3 hours to change, power it up and confirm it would hold the charge. Very happy with this company I knew nothing about

So
Review №12

Niman was awesome. Very knowledgeable, pleasant and very professional.

Ja
Review №13

Great service, helpful staff and professional. They did a great job at fixing my screen.

fr
Review №14

Ralph was very helpful and respectful and was willing to go above and beyond for me.

Ka
Review №15

Had to get my pixel 3a back camera repaired that had just gone past warranty by 5 days. no help from Google but Ubreakifix fixed it in a day. Professional guys who take care of customers.

An
Review №16

Fast phone fix! Appointment in advance was a quick 2 hour turnaround for a harder job.

Br
Review №17

Niran was super helpful with fixing my iPhone 11 my experience was fast and I will definitely be using this location for all my electronics

Jo
Review №18

Fixed my sons phone fast. They even gave him a new battery for free.

De
Review №19

I always bring my phone to UbreakIFix. They always do a bang up job. Quick and flawless repairs

St
Review №20

Broke the screen on my pixel 3 I wanted to get a new phone but a new pixel 5 was over a thousand dollars. So I decided to put in an insurance claim to have my old phone fixed. Assurion sent me here to fix the screen for 30 dollars. I couldnt be happier they changed the screen and the frame and also the battery. My phones last payment was this month so now I basically have a brand new pixel 3 with no payment. I am totally happy with this phone so I see no need to upgrade at this moment. Best 30 bucks I ever spent and apparently there is no limit as to how many times they fix it its 39 dollars every time you break it. The employee was nice and professional and they did an awesome hob

Zy
Review №21

I visited the shop uBreakiFixto change my phone broken screenI met Niran and HadiThey were super nice and very professional, They are undoubtedly the bestI will come back to them again if I need maintenance.I highly recommend dealing with themAgain Niran and Hadi Thank you so much.keep up the good work.

Ed
Review №22

These guys helped me out big time in a clutch! Would highly recommend.

Ro
Review №23

I had my iPhone repaired, they did a great job

Ke
Review №24

Very helpful and attentive staff, great experience all round.

Ma
Review №25

Had a tech named Zach who showed up on time, was very friendly, and finished repairing my S21 Ultra much quicker than I expected. Other places gave me ridiculous prices and wait times, I had my phone fixed within 24 hours of scheduling my appointment and less than an hour after handing it to Zach. Would recommend.

An
Review №26

This place is awesome customer service is great they fixed my ps4 yay:) PLEASE ASK FOR KEVIN I THINK HE IS GREAT AND GIVES EXCELLENT CUSTOMER SERVICE AND SHOULD BE PROMOTED TO MANAGER NOT SURE WHO OWNS THIS PLACE BUT PLEASE WORK FOE YOUR EMPLOYEES NOT THE OTHER WAY AROUND THESE GUYS ARE CHILL AND WORK HARD !

Da
Review №27

Went for service via insurance claim for a Samsung screen replacment. Friendly staff. Screen looks original. Overall happy with results. The fifth star is for the fact that they replaced the battery as part of the service.

al
Review №28

Kevin did and excellent and beyond job, he bring back to life my Moto G5+, well done job, Kevin and ubreakifix team!

Ta
Review №29

Don’t bring your PC here, they had my computer for almost a week didn’t bother to even look at it. I called multiple times and each time I was told they didn’t start working on it yet, but every time you entered the store workers are just in the back talking on the phone. I went to pick it up due to them never working on it and they tried to give me my laptop with the back piece missing. Take your devices elsewhere!

De
Review №30

DIDNT GO THERE !! SARKU JAPAN AND JERSEY MIKES AND DOLLAR TREE ___ SHOPRITE...

Ra
Review №31

Very. Good. Service

Na
Review №32

Very fast and extremely efficient. A no nonsense business in and out. Great job

ve
Review №33

Awesome staff and great turnaround times.

Ca
Review №34

Incredibly happy with this location and their incredible staff. So glad to know I have a reliable team that can assist me if I need them in the future!

Sa
Review №35

I am so thankful to ONeil, Rauf, Niranjah and Kevin for helping me repairing my phone. They went above and beyond to get my screen fix and give me best deal during their Thank You Hero Frontline promotion program. They will be my number 1 go to place when repairing my phone, etc. Thank You!!!! 🙂

Mi
Review №36

Super nice, knowledgeable, and fast

Ja
Review №37

I really appreciate the effectiveness of Larissa. I paid for a crack screen repair and got a battery replacement as well. I highly recommend you guys ask for Larissa!!!!!!

Pa
Review №38

Quick service for replacing a bulging battery. Broke my screen the first time around, but replaced it and the speakers at no charge!

Wi
Review №39

Excellent Service Thank you

_K
Review №40

Fast and reliable work, with affordable pricing on fixes. They fix the phones for the Tmobile shop next door so they do good work!

Al
Review №41

Like Magic. They did an extremely good job, I was very pleased with the result that took them less than an hour to fix. I broke the screen of my iPhone 6S Plus badly. The touch screen and the home button was still working well, the shattered screen was the major i had. Very impressed with their efficiency and professionalism. I was a first time customer there and I will go there next time I run into another problem with my phone again. Id definitely recommend to a friend or any person who is looking for a good place to fix their damaged smart device. Thank you guys, keep the good work.

Jo
Review №42

Very friendly and helpful. Fixed my phone same day even though appointment was for next day. Fast and convenient A++

De
Review №43

My galaxy screen was cracked really bad. I honestly didn’t think it was fixable. I brought it here and the guys did a great job! Dropped my phone off and got it back within three hours. If you see my phone now, you would’ve never known my screen was cracked. EXCELLENT JOB!

Ra
Review №44

Came in because my wife’s iPhone lightning connector would no longer accept the charging cable - we could not plug it in all the way. UBreakIFix immediately found the issue: part of the cable broke off in my wife’s phone! They removed the piece at no charge. A less honest repair shop would have charged $$. Great experience!

as
Review №45

Don’t take your pc here!! Took them two weeks to tell me both of my pc’s were not fixable and had broken parts. Took both of those same pc’s to another repair shop and both were fixed in a day. Never going here again 😅

Ma
Review №46

No profesional service, broken my iphone and he told me I broken .

He
Review №47

I spoke to someone over the phone about some upgrades and when I want in person they said no they do that kind of work

Ro
Review №48

Great customer service

To
Review №49

The guys who work here are very professional and kind. They are also attentive and get the job done in a timely manner!! I would definitely recommend them to anyone!!

Jo
Review №50

Great quality of service. The staff is extremely friendly and honest/transparent. They were able to fix my phone very quickly. Highly recommend.

Ra
Review №51

Walked in the door and let the service man know I was having problems charging my iPhone. He took my phone and fixed the charging port within five minutes. Great service and nice people!

Be
Review №52

I recently went to this store to get my screen fixed and was very pleased with my experience! It only took 45 minutes and my screen was good as new! The staff was super friendly and helpful. Also got a complementary screen protector!! I would highly recommend this store to fix your screens! Two thumbs up!

1r
Review №53

Cost as stated on website good location friendly service

Di
Review №54

Came here to repair my Samsung S9 it was quick and seamless. The guys were all pleasant and answered questions very well. I would definitely recommend this to others. A big thanks to Oneil, Sumith, and Niran!!

ke
Review №55

Desperate need to get my son’s iPhone fixed especially due to the remote learning. The gentleman was kind enough to take me in after there cut-off time for drop off repairs. Also ensure it will be ready for Pickup today. Amazing service!

Ke
Review №56

By far the best first experience i have encountered with a store, extremely helpful and caring in my time of need. They got done what need to be done and more. I could not ask for better service then what was provided to me.

Ke
Review №57

Amazing job. The guys are very professional.

Ca
Review №58

Two really nice guys! Unfortunately they were unable to fix my laptop but they gave me really good advice and information about warranty. Thankfully I was able to find a place in Jersey City that was able to fix my laptop for 150 (i was so happy i nearly cried) but I would definitely come back to ubreakifix for a phone related problem rather than any windows PC repairs. Thank you again! Great customer service!

Mi
Review №59

Great service and professional staff. I would recommend this company to family and friends.

ic
Review №60

Best place to get your devices fixed

Ni
Review №61

My phone kept shutting down despite having a high battery charge and so I took it to U Break I Fix in Kearny, NJ to get a battery replacement. The staff there was very responsive and helpful. They initially told me the wait time would be one hour but ended up being able to fix it within 15 minutes. Thanks to the staff there!!

Da
Review №62

Great service!

Fr
Review №63

Guys at ubreakifix did an awesome job. Very knowledgeable. Highly recommend

fl
Review №64

ONEIL,SUMITH WAS VERY WELL MANNERED, POLITE AND VERY PATIENT WITH ME .I WOULD TELL All MY FRIEND ABOUT THEM .BECAUSE THEY MADE ME FEEL SPECIAL, GUESS THEY FIXED MY PHONE. THANKS GUYS HOPE TO SEE YOU NEXT YEAR FOR NEW WARRANTY. THANKS AGAIN GREAT JOB!

An
Review №65

Amazing service! Could not be more professional and efficient! Top notch service and highly recommend !

Sa
Review №66

My screen shattered and I made an appointment online to go in and get my phone fixed! Within 45 minutes my phone was ready and working great. Three weeks later I noticed my camera had a black line through it, walked in with no appointment and walked out 15 minutes later with a new camera that works great also! Very friendly and helpful staff! Definitely happy I went there!

Sw
Review №67

I went at uBreakiFix, Kearny today. It was really nice experience working with both the guys. They are professional and expert in their work. I recommend this place.

br
Review №68

The shopping center it is located in is very busy. Customer service was great. Got the screen switch out in the time allotted. Even put my screen protector on for me. Would definitely go back.

Ma
Review №69

Niran was fantastic!! This was my 2nd experience here and both times great!! Everybody here is very professional and very friendly! Highly recommend!

Hi
Review №70

Chris was punctual, friendly and fixed my cracked screen quickly.

Review №71

So expensive to fix old phones screen

Im
Review №72

The worst service ever I got for my broken phone screen. First they said come after 4 hours and when I went there from Jersey city they said come after 2 hours and the 3rd time they again waited me for more than 50 minutes.The staff was so rude and unprofessional. Will not recommend anyone ever.

El
Review №73

The employees at the store were courteous and professional. They followed safety precautions and cleaned my phone before handing it over to me.

Review №74

Sumith was helpful. Got the repair in a timely manner. Very helpful

Tr
Review №75

These guys are great at fixing my screen as well as answering all my questions.. theyre the best

Mi
Review №76

Great service for my pixel phone. The staff were great and took care of issues with my phone on two separate occasions and there were no surprise added costs.

As
Review №77

Great service!! Would highly recommend. I had my cracked laptop screen replaced. They did a fab job at fixing it...Nothing out of place, screen perfectly aligned without any residue...I can honestly say that my laptop looks brand new although Ive had for 3 1/2 years...

Ma
Review №78

Excellent customer service (better than other UbreakIfix and/cellular stores) which is refreshing these days. Great work with repair - technician (especially Sumith) did fantastic work with phone, made it look brand new. Both technicians accommodated my last minute request and went above and beyond to get my ready within few hours. I am very impressed and will recommend this place to all my family and friends.

As
Review №79

My phone (Google Pixel 3a) works like new. Staff was very helpful with getting my device properly fixed in a timely manner. I dropped my phone off late in the evening and it was fixed before noon the following day. I am by no means tech savvy, but they were able to explain the problem in a way I can understand and answered all my questions and concerns regarding repairs. Will definitely use this Kearny location again!!

Ya
Review №80

Apparently they dont repair water damage in Google phones here, try another location.

An
Review №81

They were helpful, so fast, easy to work with. They gave me all the advice needed and the phone looks brand brand new. Check them out. They are great!

Sk
Review №82

Fixed my screen.

ja
Review №83

Great service. Sumith helped me with May iPhone X

An
Review №84

Honest professional service. The staff was knowledgeable and the problem was resolved very quick. I highly recommend taking your phone here.

Ch
Review №85

I had my cracked screen replaced here over a year ago great service then and great service today. I had issues charging and the plug would fall out on its own. They cleaned out the port right on the spot and my phone is good as new

S
Review №86

Repair done on time and price was very reasonable.

Ta
Review №87

Amazing service amazing turnaround . I brought my phone in 5 minutes before they were schedule to close and my phone was ready by 11:30 am next day mind you they open at 10:30 am . The gentlemen also tried to go above and beyond and stay late and fix my phone I appreciate that and I strongly recommend them !!!

Ch
Review №88

Excellent customer service. My iPad Pro was fixed within a few days. I would definitely recommend this location for device repairs!

Ro
Review №89

Good service, got my iPhone fixed with Niranjan.

An
Review №90

Great service. My CD drive somehow broke off my laptop. They gave me a free diagnostic and were able to fix laptop within a few hours. Its works like new!

ch
Review №91

This place was awesome. I have a galaxy s8+ and both the screen and back of the phone was cracked. Dropped it off and in 2 hours my phone was just like brand new. I would recommend this location to anyone who needs their phones fixed. Good job guys.

la
Review №92

Great work and service

Mu
Review №93

Not sure why 2 previous reviews didnt go through. However, fantastic job by the Kearny, NJ Team in repairing a cracked iPhone 8+ screen. Courteous, professional, excellent, quick repair and very economical. Appreciate the 90 days repair warranty.

Di
Review №94

Great experience. Very helpful and friendly staff. My screen was quickly repaired and it was extremely affordable. Modern, clean shop in a great location. Thanks again!

Ri
Review №95

My experience was very good. They are open on weekends and till late in evening on weekdays. The best part is they pick up the phone whenever you call them and keep you updated as to whats going on. Great place to get your gadgets fixed.

Mi
Review №96

Friendly service with a smile. They said it would take about 2 hours to replace the cracked screen and they had it all done in a hour and a half. Convenient, clean location with lots of store within walking distance. I would highly recommend this place. $30 with the insurance plan from VZW for a cracked screen is better than $350 without insurance..

Ta
Review №97

Professional and courteous! Worked with my insurance company and was able to receive full reimbursement. Because they are certified technicians, my phone is still under warranty! Completed the job in 2 hours as promised. Thank you!!

De
Review №98

These guys will get you taken care of.

Ka
Review №99

I came in today for what I thought was going to be a costly repair on the Samsung Galaxy s10e rear cameras. The staff was a pleasure to work with/talk with every step of the way. They answered all of my question both on the phone and in person. They even fix my device in less than 1 hour. Turns out it was an easier fix than I thought. For any repairs I recommend this repair center without a doubt. Thank you to the UbreakIfix team!!

Al
Review №100

Excellent service. Very helpful and knowledgeable. Dropped of my Galaxy s8+ for a cracked screen and 2 hours later brand new. A+

Information
92 Photos
100 Comments
4.8 Rating
  • Address:190 Passaic Ave, Kearny, NJ 07032, United States
  • Site:https://ubreakifix.com/locations/kearny?utm_source=google&utm_medium=gmb&utm_campaign=kearny
  • Phone:+1 201-997-6542
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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