I placed my initial call at 01:27, which I immediately received a text telling me someone had been dispatched for me, and it would be no later than 02:45. At 02:14 I received a call and was told it would be awhile. At 03:14 I missed a call to ask if I still needed help(of course I did, my car is broke down?!), which I called back to confirm, and was sent directly to a random tow services voicemail..At 03:17 I was again told they were working on it, and that it seemed it was harder to find someone at this hour. AGAIN I was sent a text saying someone was dispatched to me. When the land owner called to find out what was going on, he got told that my membership wasnt valid in the state I was calling from, are you serious?! When I called them back at 03:26 I got told no help was available till AFTER 06:00, I have now missed a days work. I have been a customer since 2008, and will not be continuing my membership. You claim to be a 24/7 service.. but have business hours?! You also leave me strung along well people drive by that could have possibility helped me, but I let them pass with the knowledge that AAA was on its way! Thank you so much for your help!!

After being a premier member for 6 plus years I will be severing this business connection permanently. I recently had a breakdown and was treated so shabbily by AAA. I was forced to get a car rental and Hertz is covered in my plan but there was no hertz so I had to go through Enterprise I was told I would be reimbursed it cost me $185 AAA sent me a check for $50 with no explanation whatsoever.$135 short !!!. Not to mention I wasnt reimbursed for the taxi ride I had to take from the breakdown site to Enterprise all because of their silly policies. Absolutely not worth the money they literally left me stranded on the side of the road in the middle of nowhere.

Too expensive. And takes too long

10+ year member here: They keep raising the price and taking away services. The last time I tried to renew to get a tow, they charged my card twice and said they would take care of it. They didnt. And then they wouldnt do the tow I needed.Same service is offered through lots of car insurance agencies and even Verizon, much cheaper. AAA is no longer what it used to be. Look elsewhere

Wonderful, knowledgeable staff, always goes above and beyond to help! Kudos to all the great staff of Keene AAA!

Do not exchange American dollars for foreign currency at Triple A! I recently exchanged 800 American dollars and received in return 34800 Dominican pesos. If I would have simply waited to get the to the Dominican and exchanged the money there I would have received a minimum of 40000 Dominican pesos. That is a whopping 13% premium or $105 that I lost using the service. When I called Triple A initially, they told me that there would be no fees to exchange for foreign currency as long as the transaction amount was over $300. However, if you read the fine print on the contract you realize that the company Triple A uses to exchange foreign currency sets their own arbitrary exchange rate. It is not the going exchange rate. Unfortunately, I did not realize my mistake until the paperwork had already been signed. Even though Triple A does not set the rate themselves I still feel that it is very misleading to tell people that there are no fees. My bad, I was duped. Hopefully others will read this review in the same wont happen to them. Do your homework before exchanging currency at Triple A.

They let me down when I made a claim after a weather inclement. I end up paying $4K out of pocket. Not happy.

Always great food and quick service. Rustic and beautiful atmosphere. Great prices.

NOT Recommended. They are not there when you need them the most. Congratulations Supervisor Tyler, you just lost a AAA long term member and you lost a AAA three car auto insurance policy.People, read the fine print and do not expect a tow when your car breaks down, they may tow it or may make you pay to get it towed. AAA is NOT what it was in the past.

Got my keys out of my truck that I had locked in less then 30 min

Handled our vacation very well. We had a wonderful time

Left me to die on the side of the road. Finally got my car towed 8 days later.

Extremely helpful, timely service. Theyve helped me out multiple times and provide very professional and efficient help each time

I had a really great time with Vanessa who was kind, helpful and knowledgeable.

Helpful and informative

Worst experience ever at our resort vacation. Contacted our travel agent everything was fixed. She went a above and beyond

8 years of loyal payments never late once without any changes or claims filed and i was just informed they are cancelling my home owners insurance, nice to know how little customers matter to aaa, shameful, avoid at all costs

I do.all my travel, insurance for house and cars. My AAA membership has saved a lot.of days

Its okayII think the cost of coverage ridiculous.

I work @AAAA

Honestly really upsets me that you have to have AAA membership in order to get other insurance even though when I signed up this wasnt the case.

Quality all the way!