user
G & R Auto Works
55 Victoria St, Keene, NH 03431, United States
Appearance
G & R Auto Works
Comments
An
Review №1

Awesome place! I was only in town for another day and Jason squeezed me in last-minute. He quickly diagnosed the issue (new tires and balancing), got the tires on and everything done in under 2 hours! And for a reasonable price! Thanks, guys. I will definitely be recommending you to friends and family.

Na
Review №2

While I firmly believe my experience was far outside the norm, I was a bit disheartened. I went on for a state inspection, nothing had seemed off about my car. To say that when I was contacted communication was poor, would be an understatement. When I finally got an estimate for the work that was needed I was given a total that far exceeded my means. I picked up my car the following morning with limited time to get it to another garage for a second opinion (the car is new, and the work needed didnt seem right. Turns out they were correct) and also had a meeting at work to get to. Id forgotten my wallet and check book, I assured the mechanic I would be back as soon as I could to pay for the inspection, and double checked her had all of my correct information. Id even offered to leave my house keys as collateral. A couple hours later I received a phone call threatening to call my buddy at the police department if he wasnt paid by the end of the day. I was on my way to give him a check. I personally felt that was unnecessary and will not be returning. Again, I believe my experience is unusual, Ive heard great things in the past and my friend spoke highly of them. So this is more just an FYI for folks. But I dont think Ill be returning with my business after that phonecall.

Yv
Review №3

Professional and knowledgeable!!

Dw
Review №4

I had a problem with my Jaguar. I took it to the Jaguar dealer three different times and each time they couldnt find anything wrong. However, there was something wrong. I took the car to G & R Auto Works. Jason found the problem in less than 30 minutes. He fixed the problem and I have been going back there ( for the past 12 years) whenever I have a car problem. Both of these guys (Jason and Gary) are very knowledgable and do great work. Jason is superb at diagnosing. If you have a foreign car with a problem, take it to these guys. Great service at a reasonable price.

Se
Review №5

Great place; friendly team and they often have some cool vehicle on the lift to look at. Real old-school shop in the best way.

Bu
Review №6

These guys are fantastic. Unreasonably price. Kept me informed through out the repair process. Never tries to upsell or push repairs on you. Very knowledgeable and willing to explain to you.

Me
Review №7

Extremely straight-forward and honest with us about repairs to our Volvo. Let us do what was best for US, and not for his business. Very pleasant, knowledgeable, and reputable. Would highly recommend this shop!

SF
Review №8

If you care about the best for your foreign automobile, G&R Autoworks is a decades old local Victoria Street institution.Paramount to all else with these folks is peace of mind. If they tell you what your vehicle needs to get back to proper operating condition, that’s what it needs. As a matter of fact, you can be led right out to your vehicle and be shown exactly what’s going on.The best isn’t cheap but it’s the best, and based on peace of mind alone, it’s a tremendous value!PS thank you Mr Gammans for the recent light bulb save.

jo
Review №9

Very friendly and knowledgeable. Took me right in for an emergency. Glad to find good service near my vacation home.

Da
Review №10

Gary was most helpful with a recent lengthy phone consultation for my Camry which is currently stranded with engine failure. Despite this being my first call to G&R Auto Works, Gary took the time with a complete stranger to help assess the problem and advise on options for repair or replacing the engine. Next step, tow it in for further analysis with full confidence I will be getting the best diagnostics and repairs.

Pe
Review №11

Store my Bike with Jason over the winter months. His garage was clean and heated.He has been courteous, Professional and all around a good Dude!Not to mention he was very far when it can The storage fee.Thx for the pleasant Experience and will Definitely be seeing you next year.

Ro
Review №12

I used G & R for some fabrication work for my tractor. Gary was straightforward and informative. We discussed options and he was clearly sensitive to having the customer not experience excessive costs. The work isnt cheap, but fair and the quality was excellent. Gary totally exceeded my expectations with a very quick turn-around which got my tractor back into plowing service quickly. Nice job Gary and thank you!

ro
Review №13

Car was broke down and we were out of state. Called and owner was very nice and he said they would be fair and only do what they had to. When I got the bill, the charges were WAY over what they should have been as I had two local garages verify. When I was there and asked, the mechanic said, I had to do X which he made to sound like a big job. When I looked on you tube and asked my regular mechanic, it takes literally 5 second, two screws and pull. Do not trust them and go anywhere else in Keene to get your car fixed!!!

Sh
Review №14

400,001 miles and a house call!My Civic was 100 miles away from 400,000 mi. and the starter stopped working. I had prolonged the purchase of a new car until I hit the milestone. Gary made a house call to confirm the bad starter, but he also explained to me it might still have some life left in it for one more start. He told me to keep trying it while he listened. He heard faint sounds of life. He said if i couldnt get it started, he would fit me in at the end of the day to make a repair so i could get 100 more miles on the car. After much persistence, it turned over... I drove 100 miles and bought a new car.Thanks for the assist and the house call Gary!

Ch
Review №15

I have been a regular customer of G & R Auto Works for nearly 18 years. I worked side by side with the people there on a restoration which spanned most of that time. I saw the inside of the automotive trade without being a professional, an educational experience, to say the least. I have found the people at G & R to be consistently professional, courteous, honest, and accommodating. From what I have seen, they are the best in the business. Anything of mine will go nowhere else.

Ma
Review №16

Brought my 2002 BMW down with some ABS issues that my regular mechanic could not diagnosis or fix. G&R diagnosed and fixed in a very reasonable amount of time and for a reasonable amount of money. Would highly recommend

Sc
Review №17

Super honest and helpful. Especially for someone that doesn’t know much about mechanics, they were super helpful letting me know what needed to be done on my truck.

St
Review №18

They do amazing work, are honest,not cheap, but you pay for great quality work. Either an old restoration, or your daily driver, theyll take good care of you!

Se
Review №19

These guys are super friendly, they turn around quickly and its just awesome fun to visit the shop for your oil change or inspection and see the restauration projects they have on their lifts.

Da
Review №20

Nice people, but a bit picky on the inspection. They do good body work though.

Je
Review №21

Gary and his crew are great. 96 Land Cruiser (176000 miles) with engine sounds that others identified as all kinds of things. Was looking at needing a new ($10 000!), refurbished, or used engine. Gary was willing to work with me no matter what I decided, but he was pretty sure it was bad rod bearings and explained exactly why. Long story made short, he opened up the bottom of my engine without pulling it, replaced the rod bearings, main bearings, and measured / polished the crankshaft, all for much less money than I was looking at for even my cheapest of other options. He explained everything very clearly and without question he is incredibly experienced and knowledgeable. I just passed 1000 miles on the LC since his repairs and my engine is running great. I highly recommend G& R and will be back to see them again.

Mi
Review №22

Their specialty is Fixing it right the first time.

Sc
Review №23

Extremely helpful in getting my motorcycle inspected and new tires put on. A+ customer service

Ty
Review №24

Very knowledgeable and nice to work with.

Bu
Review №25

Just bought a classic car from them, they are honest and very helpful, I highly recommend them!

Ch
Review №26

Great crew great place to get your car done or truck or SUV or whatever you got in your door yard these guys can do it

Ra
Review №27

The customer service is nice, until you buy or rent something from the owner. Then everything turns into excuses that prevent things that were agreed upon from happening. He eventually brought my things to me that had been in the bay my husband was renting (he fell behind three months due to healthcare issues). He had used a dump truck to do so, and just dumped them in the driveway with no concern to anything that could break-not to mention causing damage to my own vehicle from a hutch that had been placed on top of all my boxes. Speaking of valuables--he cherry picked through my things and took anything of value, a tac I bought my husband and all of his powertools, plus hes keeping a motorcycle that doesnt even belong to him!Hes nothing but a scumbag and a scam-artist.

Er
Review №28

Honest mechanics who do good work, at reasonable prices.

te
Review №29

U want it they got it

Information
12 Photos
29 Comments
4.6 Rating
  • Address:55 Victoria St, Keene, NH 03431, United States
  • Site:http://grautoworks.com/
  • Phone:+1 603-357-2484
Categories
  • Auto repair shop
  • Auto parts store
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations