Jeremy was helpful professional and knowledgeable. He ran a test on my bad battery, offered several product options and changed the battery out for me, while allowing me to wait comfortably inside. I appreciate his professionalism and kindness. I will always be back to keller AutoZone! thank you Jeremy!
Connor H. Was amazing! He was helpful and so knowledgeable. He even helped me install the battery. He went above and beyond what was expected. Much appreciated!
Jeremy and Lucas went above and beyond for me today. I had a hard to find unique part. They made sure by researching my part to get me the right part and installed it too! Love this place!
Great customer service here. I had a bad battery and couldn’t find the phone number the warranty was under. Long story short, found the old number after repurchasing a new battery and the store manager allowed me to return the battery and pick up my warranty battery ! Great guys, will return !
Devin and Gus killed it top notch customer service, able and willing to help/ advise. This is exactly why i go to Auto Zone, way to show up the competition guys.
Excellent customer service by the associate who helped me purchase the right battery for my car and thanks to sales associate Dillon who installed the battery in my car for me. Will definitely be back for more business.
My car just died on me and thank God that I was next to this shop! Taylor and the team got out and helped push the car over to their parking lot! They helped put antifreeze for me since I dont know anything about cars and then helped call the mechanic because the issue was bigger than I thought! So thankful for their selfless act of kindness!
I thought I had broken my glove box trying to replace a cabin air filter in my Toyota Highlander but Jeremy fixed everything & put in the new filter at no charge...I could not believe it. He saved the day & me the expense of a repair job....thanks a lot Jeremy...you guys will have my business from now on.
Very helpful, especially for coming in on the last 20 minutes of their shift.
The guys here are really nice and helpful. 🙏
They are the best here! Super nice and helpful!
Excellent costumer services, the guy very friendly he was trying to find me a best and cheap part
I have never been at this AutoZone more than 5 minutes. Anytime I go to this location I am immediately helped as soon as I walk in. I let them know what I need and they go pick it up off the shelf for me. Im in and out and I love it. The staff is also very knowledgeable. If you have any questions or need advice they are more than willing to help.
These guys are AWESOME! Always willing to help even when there is no sale involved. We will always go here for auto needs!
My son and I just stopped in to pick up some rotors and pads for our family Yukon. Extremely helpful group that took great care of us. They even changed out the battery in my key fob for me. My 2 year old son was with me and the lady asked what he wanted for Christmas, to which he replied a motorcycle. She disappeared for a moment and then reappeared holding a brand new Hot Wheels motorcycle in the box and gave it to him. He was overjoyed! She was attentive to him and so kind. Don was great as well. Such great people at this location and would highly recommend them to anyone. We will be back time and again as they’ve earned my business for life. There are plenty of options to choose from with auto parts but when you are greeted, taken care of and they go above and beyond, they’ve removed all doubt on where I’ll shop moving forward! Thanks AutoZone!
Very helpful.
David V. Offered premier customer service. I really appreciate all his helpLast visit DON was great. He helped me with excellence and courtesy as I just got my battery changed in my Ranger.Today Taylor Helped me with engine light check and then changed hose and air filter. Outstanding service by Don and Taylor. And I appreciate David as the manager. He alway goes above and beyond!
Jesus was AMAZING!!! He was knowledgeable and super friendly. Im so grateful!
Mr chase was very friendly and helpful also a young man too very helpful and very friendly so I will recommend it to my friends and family to go there and I will go back there they have alot of patience too. 👍😊
I love this company. Christina is the best great system and great in training.. I love working for autozone.. Thank you for all the help..
Friendly and recommended mechanics.
Very kind employees. Very helpful. Thanks guys for helping me.
The employees move quickly and are very courteous and helpful.
I had a great experience at Auto Zone. Don R. stood out in the cold rain and went above and beyond what was expected of him. Thank you for your extra help. I will definitely come here again if the situation arises.
I am so happy with Don at AutoZone! I knew my battery was dying this morning and I went over there and he quickly fixed it for me!! Saving me from a lot of headache if my car has stalled somewhere! Thank you so much AutoZone! You still have the small town spirit of Keller!!
Don R. was very instrumental in getting my lighting systems working after the storm damage.
Oh wow. I went to AutoZone looking for brake pads and rotors. The gentleman in there helped out for almost 30 minutes trying to find parts. I needed sockets and i didnt know the exact socket I needed. They opened things to help see if they would fit. He spent a lot of his time helping me out and going out of his way to make sure I got everything I needed. They are super helpful super friendly and are always on point with their customer service. I will always come looking for parts here first
Great staff at this store!!! Taylor Davis put in a battery for me super quick and had me wait in the air conditioned store while he did it. Very professional and very friendly!!!! Will refer this store to all my friends!!!!
My truck had a dead battery today so I quickly made a trip up to Keller Autozone on Main st. The friendly associate David V. was quick to offer his help so I didnt have to take the battery home for my husband to replace when he got home and leaving me stranded for the day. The terminal even broke while he was replacing the battery and he changed that too. David was awesome and saved the day! Autozone is lucky to have such a great employee. Thank you David!
Don and Christina are life savers! They assisted me in one of my greatest moments of need. They were both kind, gracious and informative. So glad I stopped at this particular store!
Super helpful staff! Helped me find what I was looking for without me even asking.
Cristina went out of her way to make sure that my husband and I were taken care of in our time of car trouble. She was very knowledgeable and friendly. This location has certainly earned a new loyal customer.
We broke down a block away from AutoZone so we walked over. Went inside to ask a question and Ray Begley assisted us. He went above and beyond by walking over to our car with his tools to help us out he was able to get us on our way home thank you so much Ray Begley and AutoZone
This is the best place to go. Ive got changed my Nissan Jukes headlight here. The staff took care of it in the event of rain. Many thanks to them.
Always friendly.
They took great care of us! Went out of their way to help get us back on the road quickly. A big thumbs up!
Don R was terrific. Explained how to fill myA/C step by step
Justin and Christina both are very helpful. I had brought in a receipt that was almost blank from having it for a while and they were able to not only read it but replaced my battery that was bad! Thanks y’all
Forgot my wallet at home and a young man named Ray paid for my gas can. I was on the side of the road out of gas and this young mans generosity made my day. Thanks Ray.
The team in Keller (Main Street) is incredibly awesome!
Extremely helpful as usual
The best people ever. They truly blessed me with my issue that I was having with my car
Went in to get a battery replaced. Michael C was very honest with every question I had for him. I had the pleasure to speak with him for quite a while. Such a great experience from this location. They have gained my business for sure.
Andrew took great care of me! My battery had died...had a jump to get there. Bought the battery and he happily installed it for me!!! I insisted on shaking his hand, though it was covered in the grease from my car, but it is hard to find good service with a smile! Thanks Andrew!
Thanks for the great service Don you had just what I needed and a great price thank you !!! 👍👍👍👍
I stopped in at the AutoZone on Hwy 377 in north Keller to get a new bulb for my left rear tail light. My left turn signal was out. Tony helped by not only getting the appropriate bulb, but replacing it for me as well. He made the extra effort to apply a petroleum like grease to the socket to help protect the casing from the heat of the bulb. While it took a bit longer to close up the tail light, Tony stuck with it until it was done right. I truly didnt expect him to to the work, but I appreciate Tonys help & diligence very much. He was very kind. Thank you Tony.
Great service, Don help find the light I was looking for and changed for me
Amazing service and Christina was beyond helpful 😁
Always helpful and knowledgeable. Great customer service.
Ray Begly is amazing and he has such great customer service! I highly recommend this auto zone!
Very helpful!
Ray down here is the best man !!! He hooked us up and found everything with no issue !! Will definitely be coming back !!! Keep it up brother !!
There were 2 guys working last night (one of them being an assistant manager). I was looking to rent one of their tool rentals, but wanted to make sure it would fit on my car part that I had with me.Neither of them had any idea how to use the tool kit, and that I should google it ir find a video on youtube on how to use it.To rent the tool was $145.00!! Furthermore they didnt allow me to check and see how and if the tool would even fit or work on my car part that I had in my hands. I was then reassured of their lack of hospitality and poor customer service by the rude and unfriendly looks that they displayed towards me. It was a wast of my time and gas to even go to this store. A mistake in which I wont be making again...
Didnt have the part I needed but they found it at the next closest store and had them hold it for me. They gave me a discount to make up for the inconvenience. Nice touch.
Shout out to Dave with AZ Keller always taking care of problems with ALL of our vehicles excellent knowledge and awesome customer service. Dave youre the best from Lawn Doctor team.
Excellent Customer Service! Commercial Department goes above and beyond with parts and delivery!
This the is the best AZ Ive been to. Really great ppl running the place always tidy and professional!
Cristina. D saved me 200 dollars when she found my warrenty for a radiator that 3 other stores said i didnt have. From now on i will be going out of my way to go to this location because you actually get customer service.
This Autozone here is the place that you want to go for parts, Mrs.Christina and her team will go the extra mile for needs and wants.
These guys are very knowledgeable and I can always get good customer service from them.
Man I went in this place and Brent was very helpful! Rather than just trying to sell me everything in the store, or ANYTHING extra for that matter, he asked me questions, and told me what to look for before spending hundreds of dollars. I hooked my scan tool to my suburban and just asked for all the parts that it said in the codes. I am very thankful and hope to save some money by not using all my parts today.Thank you Brent for helping me like a person, rather than being the ol salesman, and also for being very knowledgeable with the things I was needing sir!!!Thanks,Pete Vermillion
Friendly fast service. Sold me exactly what I needed.
I have been to this store about 3 or 4 times. I’m always in and out in no time. Staff is very helpful and everyone always seems to be moving at a quick pace, which is good!
Great place. Very knowledgeable and helpful
Staff has always been very helpful.
10/5 on service. They even drove me down the street to my truck that was broke down so that I could get back on the road ASAP. Couldn’t thank them enough.
Good parts and friendly people
Very helpful and good prices
I had called a couple of places to get a part I needed for my truck they were out of stock and would have to order it, I needed it that day not days later. I went to AutoZone and they had it in stock. Thank you AutoZone,
Theyve got all your auto parts needs. Knowledgeable staff and quick service.
Came in today to get spark plugs for my car. I couldnt find any so I saw an employee and asked him. He had headphones in his ears so he couldnt hear me at first until ne noticed I was standing there. Then he pulls them out and then he said how can I help you. I still got what i needed but it was very frustrating and unprofessional for me having to wait on him.
I am so sick of Autozone! My last few visits have been awful! I am going to OReillys from now on. The customer service at Autozone is non-existent. Just had a clerk tell me to google what kind of transmission fluid I need...seriously???
These guys were great. We ordered the wrong part online and had to return it. I have them the wrong account information so they couldnt find it in the system and the manager had to call tgeir online order place. After he got the right information the return went smoothly and quickly. What was amazing is that even though I was sure I had the right info and I didnt, he still appologized to me for the delay! He gave amazing customer service.
Impolite staff over the phone. Sorry you hate your job
David, Kyle, and the rest of the crew are very polite and helpful.
This place have almost all what you can dream off to vehicle with an easy online overview of whats in stock before you go there
They took my order on the phone and then brought it out to the car for me. They go the extra mile for you here.
Most other locations I usually have to wait quite a while to check out. This location has been fast every time so far.
Easy going and they will go that extra mile.
Very helpful without being pushy
Who doesnt love AutoZone. Very rarely can I not find what Im looking for.
I used to be an auto zone fan. Even joked about direct depositing my checks here I came in so often. This store is full of clowns now a days. Its an inconvenience for them to assist you in anyway. I was lied to by the manager in charge today. When I called him on his lie his response was Ive had a bad day ok? No apologies no nothing. I havent shopped here in 6 or more months but had some rental tools to return. Go to oreillys or Napa dont waste your time here.
Normally a good experience, knowledgeable staff...
Got what i needed fast, and cheap
Very helpful good customer service
Only one guy working in the store at this time but he was very nice and apologetic.
Good place to get auto parts
Quick, easy service.
Nice employees quality parts
Don is excellent
Juan went over and beyond in customer service. Thank you for your help!
Always good service.
You need it? They got it.
Helpful staff and knowledgeable staff.
Decent help this time
The store has everything you need for your car. Friendly staff.
Worst customer service. 2 guys were there and didnt know nothing what they were talking about and management was not there. Thanks for the help...
Great customer service
Faulty check engine light inspection.
Very helpful!