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Cricket Wireless Authorized Retailer
3454 52nd St, Kenosha, WI 53144, United States
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Cricket Wireless Authorized Retailer

Comments
Da
Review №1

Yooooo i swear to Jebus an his brother Jesus i will forever use cricket...an only this location from here on out i went in at 630..they close 7. Not exactly sure who i spoke with but buddy got me hook up an outta there within a few min. Top notch service..highly recommend!!!

Ca
Review №2

The Owner and Manager very helpful and knowledgeable for fixing my cricket phone.Thank you for your expertise

Ga
Review №3

The gentleman there were super helpful super courteous. Every time I go into the Cricket store in Kenosha the men there were very helpful knowledgeable and it’s a pleasant experience.

V
Review №4

I got a new phone this weekend and SCOTT WAS awesome!!!!So helpful!So professionalSo efficient all from beginning to endI highly. Recommend this store and we left with brand new phones and.accessories and he is just SIMPLY 👌 THANK U SO MUCJ SCOTT!!!

ja
Review №5

Great service and great deals they helped me get my ebb for my phone bill, great store with amazing people go there!!!!!!!!!!

Je
Review №6

The owner John was courteous, knowledgeable, and friendly. He really went above and beyond with my phone. Great prices and great service.

Da
Review №7

Scott and John were awesome. Having an issue with your phone is only second to having an issue with your car. They were both very patient, helpful, and an exemplify what good customer service looks like

Be
Review №8

Great people, great customer service! Came in right before closing and was not rushed. Upgraded my phone fast. Stop by and ask for Scott. 👍🏼

Ma
Review №9

I went there to switch my phone and get a family plan. They were very helpful and nice people. Compared to others stores around the area they were very professional and helpful with the customers.

Ja
Review №10

Just paid my bill, but superlative assistance.

FA
Review №11

John & Staff were wonderful to work with. They help my wife and I port over from AT&T. The wife is a bit overly concerned about these things and nervous. They worked to keep her calm and assure her that they wouldnt lose any of her data/photos. The put her at ease about the services they provide out of their store. Everything went very well, and he even stayed after hours to finish everything. We could not have had a better experience. If you want good customer service, come here to save on your mobile phone solutions. Michael & Phyllis (AKA FASTSIGNS of Kenosha)

Do
Review №12

Very nice and helpful staff.

Vi
Review №13

Always very happy to give great service and seems to recognize all customers that come in the store. Also is very knowledgeable about all phones and problems when you tell him what is going on. Keep up the great service John.

Ri
Review №14

Fast friendly and helpful

Je
Review №15

The young man that helped me knew i wasnt a cricket customer and he was very helpful installing a dash mount for a real decent price i usually do not give 5 stars but when customer service meets hooking someone up this is the bravo zulo of customer service ty you know who you are

Br
Review №16

Service here was amazing! We switched our numbers over and John helped us with everything! He was very friendly, efficient, and knew exactly what he was doing. I highly recommend this cricket store, and if you can, have John help you!

Ly
Review №17

If you need service and people who know what they are doing, you need to visit this store. John, Scott, and Juan were able to solve all my problems, answer my questions, discover lost passwords, and more. They are a service-oriented business. I need more than a phone or a connection. I need people who know their stuff. If you go to this store, youll be sold!

Ka
Review №18

ALWAYS have a good friendly experience💯

Da
Review №19

Exceptional Customer ServiceI just purchased my LG Stylo from this Cricket location and the staff was fantastic. Erik (who may have been recently hired, which was even more impressive) processed my entire transaction and was helpful, warm, and genuine. John, the store owner, interjected on occasion to add more detailed information about the specs of each phone I was trying to decide upon. While Erik was processing my purchase, John was assisting a family who were misled by another Cricket store. Not only checked every complexity of the mistake in his store, he requested the family provide him with the other Cricket stores phone number so he could directly address their customer service issue. He eventually was able to resolve their problem in store.When I was about to drive away, John came running out to stop me to ensure I was hooked up with the newest Android update. I believe Erik was unaware of the recent updates due to his possible recent hiring. While my phone was updating, both John and Erik provided a laid back, friendly experience. I observed Erik assist a customer in spanish, so they have bilingual employees as well. Ive not had an overwhelmingly pleasant experience in a store, let alone when purchasing a cell phone, in a very long time. If you choose to do business here, you will definitely be pleased with your experience!

Ch
Review №20

John is great guy always willing to help out

Re
Review №21

I moved here 3 years ago and actually John was the first person I met. Because I needed a phone he interacted with me like hes known me all my life just a great feel when you walk into it it doesnt even feel like a Cricket store it feels like John store

Gl
Review №22

John know his business. And is a great person to work with and is so friendly.

Vi
Review №23

John did such an awesome job with my elderly Mother. I dreaded the whole cell phone change. A # 1, customer service. Too bad Im locked into a contract myself! I am so glad I went.

Je
Review №24

John a good Salesman! Very helpful!

Ka
Review №25

John is very awsome

To
Review №26

John is the owner and my favorite retail help.

We
Review №27

Very helpful.

Da
Review №28

Its cool

Do
Review №29

Great customer service

Ke
Review №30

Awesome

Sh
Review №31

Very friendly

Information
6 Photos
31 Comments
4.6 Rating
  • Address:3454 52nd St, Kenosha, WI 53144, United States
  • Site:https://cricketwireless.com/stores/ll/US/WI/Kenosha/3454-52nd-St
  • Phone:+1 262-654-6664
Categories
  • Cell phone store
Working hours
  • Monday:1–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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