Came here because I saw them changing tires on an RV as I drove by. So I knew they could do my trailer. Did not even look at the reviews before coming here. They are just great and hard workers. Very polite and professional. They are very reasonable on their pricing as well. Now looking them up I see they have nothing but 5 star reviews. So here is my 5 star review.
Went to the Kingsport Honda dealer for an oil change service and the tech found a screw in one of my tires, and they quoted $39 to patch the tire, which I declined.Went to Discount Tire to have it patched, and to my surprise they fixed it for free. Service writer Dan even met me in the parking lot to see what I needed, and Daniel brought me my keys when it was complete.Dan and Daniel were extremely polite and helpful.I will definitely shop here when its time for new tires, great people and service.
Alex at Discount Tire went above and beyond to help us with tire needs. We were stranded with a flat tire over a holiday weekend, and he went above and beyond to help us get what we needed and back on the road, including contacting another customer to ask if she would be okay with letting us have a tire she had ordered because we were in an emergency situation. Thank you to Alex and to the lady we never met!
I was in desperate need of affordable tires. I stopped in to check prices, and they were super helpful. I got all 4 replaced in just under an hour with no appointment. And the price was surprisingly affordable. I will be back.
I went today (Saturday) after having a horrible interaction with Firestone in front of Target. I spoke to someone on the phone initially and explained my dilemma with needing a tire patched and shared my experience with Firestone. He told me to bring the car right over and did the patch for FREE. 10/10 would recommend this place to anyone.
Stopped in Kingsport location this morning no appointment wasnt expecting them to have my tires in stock but they had exactly what I wanted and beat the competitors prices. I was in and out in less than an hour. Every employee was courteous and knowledgeable they have definitely earned my business
Firestone prorated my tires that I bought from them. I came to Discount they prorated my tires from Firestone plus $10 on each tire. Excellent customer service and prices. They are the Chick-fil-A of tires haha. Dan at the front desk is very helpful.
I was not informed of the additional $60 per tire charge to install the tires after ordering Michelin tires for my BMW. The price I was quoted was misleading and had I been truthfully informed I would have gone elsewhere. I asked for a phone call notifying me when the car was ready. I did not receive a call and had to arrange transportation due to lack of timely communication . I do not recommend this business
Great customer service awsome warranty will not shop anywhere else for new tires best deals and service for 100s of miles
This store is great. Efficient and knowledgeable. They have put tires on my sons car and got my wifes car in fast to fix a tire. Will use them for all my tire needs.
Great deals. Great customer service. Always get you in and out quickly. I never shop anywhere but discount!
We were traveling cross-country and we had a flat due to a faulty tire stem. Fortunately, the amazing team at Discount Tire replaced the stem and changed our tire for no cost — and in like 10 minutes despite them being busy! Thanks, team!
Everyone at this business treated me with courtesy and respect. I wholeheartedly recommend Discount Tire.
My husband takes his truck there! Fast, friendly,service! Loves his new tires and rims! Gave us a great deal!
Ask for Cam! He got me the best tires out there for my Jaguar XF. Drives so much better, can’t believe it.
These guys were great to deal with. They were very nice and patient with my dad,who is extremely hard of hearing. Their service was quick and friendly with great prices.
They were busy, busiest I have ever seen here for Americas Tire, but in Tennessee it is Discount Tire. They checked my air for free and i didnt have but a 6 minute wait😁
The staff are super friendly 🙂
I bought a set of tires and bought the insurance. 80k tires and less than 30k 1 tire keeps leaking, have been going in every week to have the tire re inflated to get the TMPS light off. Was told to have dealer check the sensor and everything is fine but they keep saying they dont know why the tire is leaking. Also the side wwalls have rippels like belts are broken but they young gentleman that reinstated my tire said that has nothing to do with the tire leaking air. I use my car for rideshare and delivery might have to go back to Firestone.
Awesome super friendly and courteous. Fast service
Very good job on my Car.
Always a great service. I even send my daughter here.
Staff are friendly, helpful, and professional. They let me use a loaner tire for my damaged tire until mine came in the next day. The tires I purchased qualified for a $50 rebate. I submitted it online with a no hassle process and received the rebate in the mail quickly with no issues. They have pretty good prices on tires. I would recommend you check them out if you are in the market for new tires!
This place was great. My car needed tires. They had the size and the price very reasonable.
Fast and did me a great job. Above and beyond for the customer! A+
Excellent! We called 5 other tire places in town to mount 4 tires (they were already off the vehicle) and all but this place said they had time for us before close. I really appreciate it! They did it very quickly and were affordable!
I like Discount Tire.The people their is wonderful.An they are fast.They get the custmer waited on Quick.They rare Great Guys most they get the job done.
Ill be doing all my future tire service with this company! Excellent front desk staff!
Fast, friendly, professional and clean. Always have a great experience. Today was our 2nd time buying tires here. Mike is very knowledgeable and helped us pick the best tires for us.
Very friendly crew, my car was ready super quick!
I purchased tires here about 6 months ago. They have always been helpful any time I stop in for any reason. I picked something up in my tire today while traveling, thought I was having a flat, immediately took it to discount tire. They quickly got my car in the bay, found the problem, a quick repair, and I was back on my way. Ive never had to pay any extra since purchasing my tires. Every thing Ive had done has been covered.These guys are very professional. I highly recommend discount tire!!
Had a tire going flat while shopping. Pulled in and they bent over backwards to get me right back on the road. Good service.
Very attentive to customers. Just bought wheels and tires there. Very friendly and acknowledgable.
They changed my tires so fast. They have great prices on brand new tires. Also a big plus they are very professional !!
Amazing quality and fantastic service!
Excellent service, had me in and out in less than an hour!
Bought my rim and tire package here. Great service, great selection and reasonable prices. Knowledgeable and friendly staff. Definitely recommend.
This place is very great talk about kissing up
Had a flat from going to the trash dumpsters . I was able to order my tire one day and got it the very next day...fit perfectly. The store was super clean and so was the bay area. I did have a wait because they were so busy. I would recommend going between 9 and 3...after 3 gets really busy
Good service, decent prices, friendly staff.
Great experience purchasing new tires! Extremely helpful and knowledgeable. Highly recommend if you are buying new tires, best prices anywhere, I checked other stores, huge price difference! 👍👍
Friendly and professional. Highly Recommend
Great customer service with knowledgeable employees. Fast and friendly
Best place for tires. Any that you want, they can get. Thank you Dan for your great service!!
The gentleman at Kingsports Discount Tire location run a tight ship. Nothing, but professionalism. Very happy with the service they provided. Thanks guys!
I went in to have a screw removed from the right rear tire of my Suburban, and the tire sensors corrected. Micheal and the whole were quick and on target with all of the work. Tire store is a 1st class operation. i have been to Discount stores in many states and they were all good, but, this one by far has been the best one. They are well worth coming to if you have tire issues.
The location is super easy to find, the employees are all very friendly and knowledgeable. Theres hardly ever a lengthy wait time. And if you want something they dont have in stock, they are very quick to order it in for you. Free air checks. They do price match, but they typically offer better prices than the competitors in the area anyway. This is the only place I will go for tires! Highly recommended!
Writing this for my girlfriend, you guys are wonderful she had a crack in her tire. Even though they were not able to fix due to timing issues they were able to help fix her tire in order to help her get home to Dallas. Thank you all so much.
Wonderful place with amazing employees, they have went above and beyond to help every time I have taken my vehicle there.
They scatched up my new 2000 dollar wheels when they put on new wheels and tires. Place dosnt even have alignments avaible. Just go down the road to fire stone much better experience at fire stone.
Cheap place to get good tires
Awesome service
Great prices
Best place for tire service ever.
Fast service, knowledgeable staff, easy in and out.
Nice people very helpful. I liked the cleanliness and the way they greet customers.They were very much on top of it.
Great service from Dan. You guys are awesome. Thanks.
They are super courteous and very affordable. Very happy with the tires, service and staff. Zach was very helpful when checking in and going over product and service. Would highly recommend.
*****Outstanding customer service!!***** My husband and daughter were driving from Texas to NJ and had a flat tire. After they had no luck trying to find a tire place that either had the tire or could accommodate them in less than a week, they gave me their location and I found the Discount Tire in Kingsport. They were 30 minutes away.....and it was 5:35 pm. I called the store and spoke with Frank Villejas. I told him their predicament that they wouldnt arrive until about 6:05, and he without hesitation said no problem send them on and well take care of them. And thats exactly what happened. They were in and out of the store in 15 minutes, which means Frank along with the other employees who stayed late to accommodate my family may have missed some time with their own. Thank you for your kindness and excellent service. My husband and daughter made it back to NJ with peace of mind and nice new tire.
Nice folks. Quick service. Reasonable prices.
Thank you guys so much for getting us fixed up FAST!!! Back on the road!!!
Very polite quick and efficient thank you
Friendly staff and Efficient service. Definitely recommend.
Very good and fast service. Friendly knowledge people.
Very nice people
I went to get 2 used tires but I left with 2 new tires they gave me a deal on the new tires at a price that wasnt much different than the used ones. They had very nice customer service they come out to u to see what u come for and they was very fast at getting to it I wasnt there any longer then a half hour that was paying and putting info in system and putting the new tires on. I will go back to get 2 more tires very soon and I would recommend them to anyone.
Needed a new spare. Matched my 2 year old price. And did the swap quick.
They met me at my vehicle with a smile asking how they can help, told them rotation and balance all 4. As soon as I finished signing the we’re pulling my truck in. Spent a total of 40 minutes from the time I arrived to finish. Hands down the best customer service.
These guys are awesome! New location in Kingsport just opened. I highly recommend these folks. They were knowledgeable in their products and services. A huge Thank You to Chuck, Mike, and Zach for their service and great conversations.
Awesome place!!! Great prices!!! Quick install!!! Awesome staff!!! Would definitely recommend!!!!
Very nice and professional.
Decent deals on tires and they will get you in and out quickly. I’ve yet to see how they stand behind their warranties. Once I do I’ll update this review.
Best place ever to get tires from. They stand by what they say. They are so courteous and right there to welcome you when you pull in. Thank you again for taking care of my minor tire issue today guys. You all are awesome !!!!
Great prices and like the warranty program
Best place to get your tires they have the cheapest and best selection of any place Ive been to! Cant go wrong with Cooper or Falken!
They was very good at what they do ..
Knowledgeable great price on tires
This is the place for tires! These folks are professional, knowledgeable and courteous! So happy they opened in Kingsport. Prices are comparable to anyplace else, but service is outstanding.
Trust worthy. Great customer service 👍
Great price an quick to get job done
In and out ! I recommend !
Great place to shop staff was very professional and friendly from top to bottom I would highly recommend them
Very professional service! Great prices! Highly recommend these guys!
Not the cheapest place. but they where fast. And eaven accomidated for the request of not putting it on a lift due to my vehickle not being in the propper shape needed for an easy job but no other company was willing to get the job done and these guys got it done
Extremely helpful . Will match price of competitors . Great customer service, Store is new and everything for operations . Nice, nice, nice . Highly Recommend for your tire needs .
Great service. Knowledgeable employees. Never a bad experience with Discount Tire!
The tires were reasonably priced
They upgraded me to tires that were $120 more and a higher treadware rating for free because they ran out of stock on the ones I ordered online! Very happy!
Very nice place and did great work with my car. Great price also!
Good customer service
Tires average ride price good
Staff was very friendly and helpful, and had me out in no time.
Great service just like their Johnson City location.
Nice and friendly and professional
Quick & friendly
Incredible service and follow up. If you need tires or have a tire problem well worth going to Kingsport for
Great customer service